Page 1 USER MANUAL SM-G981W SM-G986W SM-G988W English. 02/2020. Rev.1.0 www.samsung.com/ca...
Page 2: Table Of Contents
146 Game Booster 147 Kids Home Installing or uninstalling apps 148 SmartThings Bixby 152 Sharing content Bixby Vision 155 Music Share Bixby Routines 156 Samsung DeX Phone 163 Link to Windows Contacts 165 Samsung Global Goals Messages 165 Google apps Internet...
Page 3 Table of Contents Settings 202 Privacy 203 Location 167 Introduction 203 Accounts and backup 167 Connections 204 Samsung Cloud 168 Wi-Fi 205 Google 170 Bluetooth 206 Advanced features 171 NFC and payment 207 Motions and gestures 173 Data saver 208 Dual Messenger...
Page 4: Basics
Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
Page 5 Basics • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment.
Page 6 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes.
Page 7: Device Overheating Situations And Solutions
• If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
Page 8 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
Page 9 Basics Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. •...
Page 10: Device Layout And Functions
• Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty.
Page 11 Basics Device layout ► Galaxy S20 Ultra 5G, S20 Ultra: Speaker SIM card / Memory card tray Proximity/Light sensor Front camera Volume key Touchscreen Side key (Power/Bixby) Edge screen Edge screen Fingerprint recognition sensor Earphone jack / Multipurpose jack (USB Type-C) Microphone Flash GPS antenna...
Page 12 Basics ► Galaxy S20+ 5G, S20+: SIM card / Speaker Memory card tray Proximity/Light sensor Front camera Volume key Touchscreen Side key (Power/Bixby) Edge screen Edge screen Fingerprint recognition sensor Earphone jack / Multipurpose jack (USB Type-C) GPS antenna Microphone Flash Rear camera (Quadruple)
Page 13 Basics ► Galaxy S20 5G, S20: SIM card / Speaker Memory card tray Proximity/Light sensor Front camera Volume key Touchscreen Side key (Power/Bixby) Edge screen Edge screen Fingerprint recognition sensor Earphone jack / Multipurpose jack (USB Type-C) Flash Microphone GPS antenna Rear camera (Triple) Microphone NFC antenna /...
Page 14 • If you use the device with its glass or acrylic body broken, there is a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work.
Page 15 Basics Hard keys Volume key Side key (Power/Bixby) Function • Press to adjust the device volume. Volume key • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. Side key •...
Page 16: Battery
Charge the battery before using it for the first time or when it has been unused for extended periods. Only use the Samsung-approved battery, charger, and cable specifically designed for your device. An incompatible battery, charger, or cable can cause serious injuries or damage to your device.
Page 17 Basics Connect the USB cable to the USB power adapter. Plug the USB cable into the device’s multipurpose jack. Plug the USB power adapter into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.
Page 18 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Page 19 Basics Super fast charging The device has a built-in super fast charging feature so you can charge the battery more quickly. To use the super fast charging feature, you must use the battery charger supplied with the device and the super fast charging feature must be activated. If the super fast charging feature is not activated, launch the Settings app, tap Device care →...
Page 20 Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. A fan inside the charger may produce noise during fast wireless charging.
Page 21 • If you use the wireless charger in areas with weak network signals, you may lose network reception. • Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly. Wireless PowerShare You can charge another device with your device’s battery.
Page 22 Basics Place the other device on the centre of your device, with their backs facing. • When charging starts, a notification sound or vibration will occur. • The location of the wireless charging coil may vary by device model. Adjust the devices to connect with each other properly.
Page 23: Nano-Sim Card
Installing the SIM or USIM card (nano-SIM card) • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Page 24: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Page 25 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Page 26: Turning The Device On And Off
Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Page 27 Basics Turning the device off To turn off the device, press and hold the Side key and the Volume Down key simultaneously. Alternatively, open the notification panel and tap Volume Down key Side key Tap Power off. To restart the device, tap Restart. You can set the device to turn off when you press and hold the Side key.
Page 28: Initial Setup
Samsung services provided by mobile devices, TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, launch the Settings app and tap Accounts and backup → Accounts → Samsung account → Apps and services.
Page 29 Basics Signing in to your Samsung account If you already have a Samsung account, sign in to your Samsung account. You can also sign in using your Google account. Launch the Settings app and tap Accounts and backup → Accounts → Add account →...
Page 30: Transferring Data From Your Previous Device (Smart Switch)
• This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data.
Page 31 Basics Select an item to bring and tap Transfer. Follow the on-screen instructions to transfer data from the previous device. After the data is done transferring, you can view a list of the transferred data on your device. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
Page 32 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Page 33: Understanding The Screen
Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
Page 34 Basics Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen. Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen.
Page 35 Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want.
Page 36 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
Page 37 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Finder Home screen Apps screen...
Page 38 Basics Launching Finder Search for content on the device quickly. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
Page 39 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
Page 40 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
Page 41 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
Page 42 Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
Page 43 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device.
Page 44: Notification Panel
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
Page 45 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. Finder Access additional options. Adjust the brightness of the display. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
Page 46: Screen Capture And Screen Record
Basics Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel. Open the notification panel and tap Devices. Nearby connected devices and SmartThings devices and scenes will appear. Select a nearby device or a SmartThings device to control it, or select a scene to launch it.
Page 47 Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
Page 48: Entering Text
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
Page 49 : Search for content on the device quickly and enter it. → • : Translate text and enter it. → • : Enter your personal information registered to Samsung Pass. → • : Add an item from the clipboard. → •...
Page 50 Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
Page 51: Installing Or Uninstalling Apps
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider.
Page 52 Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall: Uninstall downloaded apps. • Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps →...
Page 53: Bixby
When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions.
Page 54 Apps and features Select the language to use with Bixby. Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen.
Page 55 Apps and features "How's the weather today?" Starting a conversation Listening Corresponding function launched If Bixby asks you a question during a conversation, while pressing and holding the Side key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio devices, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon.
Page 56 Apps and features Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”. Launch the Bixby app and tap → Settings → Voice wake-up. Tap the Wake with “Hi, Bixby”...
Page 57 Apps and features Viewing more ways to use Bixby To view more ways to use Bixby, launch the Bixby app and tap All capsules (or Marketplace). You can check out services supported by Bixby and examples of commands. Some features may not be available depending on the region or service provider.
Page 58: Bixby Vision
• The available features and search results may vary depending on the region or service provider. • This feature may not be available or you may not get correct search results depending on the image size, format, or resolution. • Samsung is not responsible for the product information provided by Bixby Vision.
Page 59 Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • In the Camera app, tap MORE on the shooting modes list and tap BIXBY VISION. • In the Gallery app, select an image and tap •...
Page 60 Apps and features Select and keep the object within the screen to recognize it. Select a search result. The similar images and related information will appear. Searching for shopping information Recognize a product to search for information even when you do not know the product’s name.
Page 61: Bixby Routines
Apps and features Bixby Routines Introduction Bixby Routines is a service that automates settings you use repeatedly and suggests useful features according to your frequent situations by learning your usage patterns. For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and dark mode, to reduce jarring of your eyes and ears when you use the device before going to bed.
Page 62 Apps and features Adding routines from the recommendation list View the list of useful features and add them as your own routines. Launch the Settings app and tap Advanced features → Bixby Routines. On the Discover list, select a routine you want and tap Save. •...
Page 63 Apps and features , set the actions, and then tap Done. Enter a routine name and tap Done. For manual routines, you can add them to the Home screen as widgets and access them quickly. When a pop-up windows appears, tap Add. Using routines Running auto routines Auto routines will run automatically when their conditions are detected.
Page 64: Phone
Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call. Access additional options. Add the number to the contacts Search for a contact. list.
Page 65 Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad.
Page 66 Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
Page 67 Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
Page 68 Apps and features Adding a phone number to Contacts from the calls list Launch the Phone app and tap Recents. Tap a caller’s image and tap Add, or tap a phone number and tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.
Page 69: Contacts
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app and tap Select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
Page 70 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
Page 71 Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • To use this feature, you must sign in to your Samsung account. • The profile sharing feature may not be available depending on the region or service provider.
Page 72 Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. → Groups → Create group. Launch the Contacts app and tap Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done.
Page 73: Messages
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
Page 74 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. •...
Page 75 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
Page 76: Internet
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen.
Page 77 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
Page 78: Camera
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
Page 79 Apps and features Taking photos Tap the image on the preview screen where the camera should focus. To adjust the brightness of photos, tap the screen. When the adjustment bar appears, drag the adjustment bar towards to take a photo. Camera settings Options for current shooting mode...
Page 80 Apps and features Using zoom features Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Alternatively, drag the lens selection icon to the left or right. If the zoom ratio exceeds a certain level, a zoom guide map will appear to indicate where you are zooming in on the image.
Page 81 Apps and features • : Activate or deactivate the motion photo feature. If you activate the feature, a video clip will also be taken from a few seconds before tapping the camera button. • : Stabilize a video. • : Activate or deactivate the night hyperlapse feature. •...
Page 82 Apps and features Selecting a camera for shooting On the preview screen, select the camera you want and take a photo or record a video. This feature is only available in some shooting modes. • (Ultra wide): The Ultra wide camera lets you take wide-angle photos or record wide- angle videos.
Page 83 Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognizes the subject and optimizes the colour and any effects. On the shooting modes list, tap PHOTO and tap to take a photo.
Page 84 Apps and features Scene optimizer The camera adjusts the colour settings and applies the optimized effect automatically by recognizing the subject. On the shooting modes list, tap PHOTO. When the camera recognizes the subject, the scene optimizer button will change and the optimized colour and effect will be applied. •...
Page 85 Apps and features Point the guide at the subject. The camera recognizes the composition, and the recommended composition appears on the preview screen. Adjust the position and angle of the camera to fit the composition. When the ideal composition is achieved, the guide will change to yellow. to take a photo.
Page 86 Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select a filter effect or beauty effects and take a photo. Creating filters Select an image with a colour tone you like from Gallery, and save the colour tone as a new filter.
Page 87 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily. On the shooting modes list, tap VIDEO. to record a video. • To switch between the front and rear cameras while recording, swipe upwards or downwards on the preview screen or tap •...
Page 88 Apps and features Single take mode Take photos or videos in single take mode when you want to get a variety of results with just one shot. Your device automatically captures the best shot and videos and creates photos with optimized filters or videos with certain sections repeated. On the shooting modes list, tap SINGLE TAKE.
Page 89 Apps and features Pro mode / Pro video mode Capture photos or videos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO or PRO VIDEO. Select options and customize the settings, and then tap to take a photo or tap to record a video.
Page 90 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap the preview screen where you want the focus area to lock and hold until the AF/AE lock frame appears on the screen, separates into AF lock and AE lock frames, then rejoins to the AF/AE lock frame.
Page 91 Apps and features Food mode Take photos of food with vibrant colours and blurred edges. On the shooting modes list, tap MORE → FOOD. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame.
Page 92 Apps and features Live focus mode / Live focus video mode The camera allows you to capture photos or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo.
Page 93 Apps and features Highlighting subjects using the Live focus feature On the shooting modes list, tap MORE → LIVE FOCUS or LIVE FOCUS VIDEO. and select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar to the left or right.
Page 94 Apps and features • When the background lighting appears in blurred points, the (Artistic) icon will appear on the effects list. To change the shape of the background blur, tap select the shape you want. Adjust the intensity of the background effect.
Page 95 Apps and features On the shooting modes list, tap MORE → SUPER SLOW-MO. Camera settings Motion detection Start recording a video. The device will capture the moment in super slow motion and save it as a video. On the preview screen, tap the preview thumbnail. Tap Play super slow-mo video.
Page 96 Apps and features Recording super slow motion videos automatically To capture the moment in super slow motion when motion is detected in the motion detection area, tap to activate it. The motion detection feature will be activated and the motion detection area will appear on the preview screen. to start recording.
Page 97 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. On the shooting modes list, tap MORE → HYPERLAPSE. and select a frame rate option. If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene.
Page 98 Apps and features Pictures • Swipe Shutter button to edge to: Select an action to perform when you swipe downwards on the camera button and hold it. • Save options: Select how you want to save photos. Tap the Save RAW copies switch to set the device to save photos as uncompressed RAW files (DNG file format) in pro mode.
Page 99 Apps and features Useful features • Auto HDR: Take photos with rich colours and reproduce details even in bright and dark areas. • Selfie tone: Set a tone to apply when you take selfies. • Tracking auto-focus: Set the device to track and automatically focus on a selected subject.
Page 100: Gallery
Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. • Videos: View the videos saved in your device. •...
Page 101 Apps and features Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images. When you tap the image preview, you can view all the images in the group.
Page 102 Apps and features Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Bixby Vision Modify the image. Share the image with others. Add the image to favourites. Delete the image.
Page 103 Apps and features Cropping images by enlarging an area Launch the Gallery app and tap Pictures. Select an image. Double-tap or spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file. Saved image thumbnail...
Page 104 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Access additional options. Capture the current screen. Create an animated GIF. Switch to the pop-up video Change the player.
Page 105 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Creating albums You can add albums and sort files. Launch the Gallery app and tap Albums. Tap →...
Page 106 Apps and features Creating album groups You can add groups and sort albums. Launch the Gallery app and tap Albums. Tap → Create group. Enter a title for the group and tap Create. Select the group, tap Add albums, tick albums, and then tap Add. The albums will be moved to the group.
Page 107 Launch the Gallery app, tap → Settings → Cloud sync, and then follow the on-screen instructions to complete the sync. The Gallery app and the cloud will be synced. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
Page 108: Ar Zone
Apps and features AR Zone Introduction AR Zone provides you AR related features, such as AR Emoji and AR Doodle. Choose a feature and capture fun photos or videos. Launching AR Zone Use the following methods to launch AR Zone: •...
Page 109 Apps and features • AR Emoji Studio: Edit or decorate your emoji and create clothes with custom patterns and colours for your emoji. • AR Emoji Stickers: Create your own stickers with your emoji’s expressions and actions. • Deco Pic: Capture photos or videos with various stickers. •...
Page 110 Apps and features Creating an emoji Make an emoji that looks like you. Emoji stickers with various expressions will be automatically generated. Launch the AR Zone app and tap AR Emoji Camera → Align your face on the screen and tap to take a photo.
Page 111 Apps and features AR Emoji camera Capturing photos or videos with your emojis Create fun photos or videos with your emoji using various shooting modes. SCENE MASK MIRROR PLAY Launch the AR Zone app and tap AR Emoji camera. Select the emoji you want to use. Select the mode you want to use.
Page 112 Apps and features to take a photo or tap and hold to record a video. You can view and share the photos and videos that you have captured in Gallery. Capturing photos or videos with character Emojis Character Emojis mimic your expressions. Launch the AR Zone app and tap AR Emoji camera.
Page 113 Apps and features Creating your own stickers Launch the AR Zone app and tap AR Emoji Stickers. Tap Make custom stickers at the bottom of the screen. Edit stickers how you want. • : Add stickers. • : Select the sticker’s background. •...
Page 114 The emoji sticker will be inserted. Emoji icon Deleting emoji stickers On the Samsung keyboard, tap , tap at the bottom of the keyboard, and then tap Manage sticker sets. Select the emoji stickers you want to delete and tap Delete...
Page 115 Apps and features AR Emoji Studio Edit or decorate your emoji in the AR Emoji Studio. You can also create clothes with custom patterns and colours for your emoji. Available options may vary depending on the region or service provider. Launch the AR Zone app and tap AR Emoji Studio.
Page 116 Apps and features Designing your emoji’s clothes Launch the AR Zone app and tap AR Emoji Studio. Tap Design your own clothes. Select a clothing type and select an image or pattern to use. If you tap Gallery, you can design clothes using images saved in your device. Design your outfit and tap Save.
Page 117 Apps and features AR Doodle Record fun videos with virtual handwriting or drawings on people or pets’ (cat and dog) faces or anywhere else. When the camera recognizes a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves.
Page 118 Apps and features Deco Pic Capture photos or videos with various stickers. Launch the AR Zone app and tap Deco Pic. Select a sticker you want to use. to take a photo or tap and hold to record a video. You can view and share the photos and videos that you have captured in Gallery.
Page 119 Apps and features Quick Measure Measure the subject’s size, a person’s height, or the distance between the device and the object quickly and easily. Launch the AR Zone app and tap Quick Measure. Point the camera towards the subject to measure its size and distance. The measurement results will appear on the screen.
Page 120: Always On Display
Apps and features The starting point will be fixed on the screen. Move the device to start measuring. to fix the measurement results on the screen. Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off.
Page 121: Edge Screen
Apps and features Deactivating the Always On Display feature Open the notification panel, swipe downwards, and then tap (Always On Display) to deactivate it. Alternatively, launch the Settings app, tap Lock screen, and then tap the Always On Display switch to deactivate it. Edge screen Introduction You can quickly access your favourite apps and features from the Edge panels.
Page 122 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. •...
Page 123 Apps and features Adding app pairs Add two frequently used apps, such as a video player and a messenger app, to the Apps edge panel to launch them together in the split screen view with a single tap. For more information about the split screen view, refer to Split screen view.
Page 124 Apps and features Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen.
Page 125: Multi Window
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
Page 126 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
Page 127 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimize the window.
Page 128: Samsung Daily
Samsung Daily View the latest news and various content, such as videos and games. • To use Samsung Daily, your device must be connected to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account.
Page 129: Samsung Pay
The content of the cards update automatically at a specified interval. You can update cards whenever you want by swiping downwards on the screen. To close Samsung Daily, swipe to the left on the screen or tap the Back button. Samsung Pay...
Page 130 Apps and features • To use this feature, you must sign in to your Samsung account and register your biometric data. Refer to Samsung account Fingerprint recognition for more information. • To make payments with Samsung Pay, the device may require a connection to a Wi-Fi or mobile network depending on the region.
Page 131 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.
Page 132: Samsung Health
Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region.
Page 133 On the Samsung Health home screen, tap Together. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health home screen, tap the steps tracker. Current step total Target • You may experience a brief delay while the steps tracker monitors your steps and then displays your step count.
Page 134 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Page 135: Samsung Members
You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Page 136: Galaxy Wearable
Apps and features Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customize the wearable device’s settings and apps. Launch the Galaxy Wearable app. Tap Get started to connect your device to the wearable device.
Page 137: Reminder
Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate → → Add new To add accounts to sync with, launch the Calendar app and tap account.
Page 138 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’...
Page 139: Voice Recorder
Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap Complete. Restoring reminders Restore reminders that have been completed. On the reminders list, tap → Completed → Edit. Tick items to restore and tap Restore.
Page 140 Apps and features to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. to finish recording. Enter a file name and tap Save. Changing the recording mode Launch the Voice Recorder app.
Page 141 Apps and features • Speech-to-text: The device records your voice and simultaneously converts it to on-screen text. For best results, keep the device near your mouth and speak loudly and clearly in a quiet place. If the voice memo system language does not match the language you are speaking, the device will not recognize your voice.
Page 142: My Files
Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap Analyze storage. To search for files or folders, tap Clock Introduction...
Page 143 Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete.
Page 144: Calculator
Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. • : View the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap . • : Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units.
Page 145 Apps and features Using Game Launcher Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. Drag the Library panel upwards and tap a game. Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen.
Page 146: Game Booster
Apps and features Game Booster Introduction Game Booster lets you play games in a better environment and provides you with useful options via the Game Booster panel. Using Game Booster To open the Game Booster panel while playing games, tap on the navigation bar.
Page 147: Kids Home
The Kids Home screen will appear. When starting Kids Home for the first time or after performing a data reset, follow the on-screen instructions to complete the setup. On the Kids Home screen, select the app you want to use. Access additional options. Available apps Kids Phone Samsung Kids Kids Camera...
Page 148: Smartthings
• My kid’s creations: View the works created from the apps in Kids Home. • Allowed content: Check the apps or content supported by Kids Home and add them. • Show Content page: Set the device to display the Samsung partner’s content page on the Kids Home screen.
Page 149 • The devices you can connect may vary depending on the region or service provider. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.
Page 150 Apps and features Select a device type. Or, tap Scan or tap the search field to search for devices. Follow the on-screen instructions to connect devices. Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume.
Page 151 Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time. Launch the SmartThings app. → and select a location. → Scenes → Add scene. Enter the scene name. under Actions to add actions to perform. Tap Save.
Page 152: Sharing Content
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message or email.
Page 153 Apps and features Quick Share Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices. Launch the Gallery app and select an image. On the other device, open the notification panel, swipe downwards, and then tap (Quick Share) to activate it.
Page 154 Apps and features Link Sharing Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, you must sign in to your Samsung account. Launch the Gallery app and select an image.
Page 155: Music Share
Apps and features Music Share The Music Share feature allows you to easily share your Bluetooth speaker or headset that is already connected to your device with others. For example, you can play music stored on your friend’s smartphone via your Bluetooth car stereo while keeping it and your smartphone connected.
Page 156: Samsung Dex
Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse.
Page 157 HDMI). • All accessories are sold separately. • Use only official Samsung DeX supported accessories that are provided by Samsung. Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty.
Page 158 (USB Type-C to HDMI) Connecting to a computer You can use Samsung DeX by connecting your smartphone to a computer using a USB cable. Connect your smartphone to a computer using a USB cable. To use the USB cable supplied with the device, the computer must have a USB Type-C port.
Page 159 Samsung DeX app on the computer. When the app is installed, connect your smartphone to the USB cable again. When they are connected, the Samsung DeX screen will appear on the computer. Controlling the Samsung DeX screen...
Page 160 On your smartphone, drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad. • You can use the touchpad only when using Samsung DeX mode. • If your smartphone’s case has a front cover, open the front cover to use your smartphone as a touchpad.
Page 161 Controlling on a computer Control the Samsung DeX screen using the keyboard and mouse connected to the computer. You can move files easily between the computer and Samsung DeX by drag and drop, and you can also copy and paste text.
Page 162 Copying files On the Samsung DeX screen, click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen. On the computer screen, select a file and drag it to the Samsung DeX screen, the My Files app, or the Gallery app.
Page 163: Link To Windows
Apps and features Ending Samsung DeX When you disconnect your smartphone from the external display, such as a TV or monitor, or the computer, Samsung DeX will end. Disconnect your smartphone from the HDMI adapter or USB cable. Link to Windows Introduction You can connect your device to a Windows PC to instantly access your device’s data, such as...
Page 164 Apps and features → → Accounts → Your info → Sign in with a Microsoft account Computer Tap instead and sign in to your Microsoft account. Computer Launch the Microsoft Store app, search and download the Your Phone app, and then launch it. Device Accept the connection request.
Page 165: Samsung Global Goals
These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
Page 166 Apps and features Maps Find your location on the map, search the world map, and view location information for various places around you. YT Music Enjoy various music and videos provided by YouTube Music. You can also view the music collections stored on your device and play them.
Page 167: Introduction
Settings Introduction Customize device settings. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
Page 168: Wi-Fi
Settings • Data usage: Keep track of your data usage amount and customize the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can activate the data saver feature to prevent some apps running in the background from sending or receiving data.
Page 169 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Tap → Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, turn on its Wi-Fi Direct feature.
Page 170: Bluetooth
Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
Page 171: Nfc And Payment
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
Page 172 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
Page 173: Data Saver
Settings Select an item and touch the other device’s NFC antenna to your device’s NFC antenna. When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.
Page 174: Mobile Hotspot And Tethering
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi or USB. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.
Page 175: More Connection Settings
On the connected device, use the device’s mobile data connection to access the Internet. Auto Hotspot You can share your device’s mobile data connection with other devices signed in to your Samsung account without entering a password. Tap the Auto Hotspot switch to activate it. More connection settings Customize settings to control other connection features.
Page 176 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
Page 177: Sounds And Vibration
Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Page 178: Dolby Atmos (Surround Sound)
Settings • System sound: Change the sound to use for certain actions, such as charging the device. • Volume: Adjust the device’s volume level. • Vibration pattern: Select a vibration pattern. • Vibration intensity: Adjust the force of the vibration notification. •...
Page 179: Notifications
Settings Notifications Options Change the notification settings. On the Settings screen, tap Notifications. • Suggest actions and replies: Set the device to suggest actions and replies for notifications. • Show snooze option: Set whether to show the snooze option. • App icon badges: Change the settings for app icon badges. Refer to App icon badges more information.
Page 180: Display
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Light / Dark: Activate or deactivate dark mode. • Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place.
Page 181: Dark Mode Settings
Settings • Edge screen: Change the settings for the Edge screen. Refer to Edge screen for more information. • Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag.
Page 182: Motion Smoothness
Settings Motion smoothness The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer.
Page 183: Changing The Screen Mode Or Adjusting The Display Colour
Settings Changing the screen mode or adjusting the display colour Change the screen mode or adjust the display colour to your preference. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. •...
Page 184: Font Size And Style
Settings Font size and style Change the font size and style. On the Settings screen, tap Display → Font size and style. Change the font style and boldness setting and drag the adjustment bar under Font size to change the size. Screen resolution Change the screen resolution.
Page 185: Wallpaper
Settings When you are finished, tap the Back button. To preview the selected option, tap Preview. When you tap the screen while your screensaver is displayed, the screen will turn on. Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper.
Page 186: Smart Lock
Settings • Secure lock settings: Change screen lock settings for the selected lock method. • Always On Display: Set the device to display information while the screen is turned off. Refer to Always On Display for more information. • Wallpaper services: Set the device to use wallpaper services such as Dynamic Lock screen.
Page 187: Biometrics And Security
• Security update: View the version of your device’s software and check for updates. • Google Play system update: View the Google Play system version and check for updates. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.
Page 188: Face Recognition
Settings • Encrypt or decrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device.
Page 189 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Select whether you are wearing glasses or not and tap Continue.
Page 190 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
Page 191: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 192 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognize fingerprints that are affected by wrinkles or scars. • The device may not recognize fingerprints from small or thin fingers. •...
Page 193 Settings Place your finger on the fingerprint recognition sensor at the bottom of the screen. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap Done.
Page 194 Settings Deleting registered fingerprints You can delete registered fingerprints. On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Select a fingerprint to delete and tap Remove. Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
Page 195: Samsung Pass
Verify with Samsung Pass switch to activate it. Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to.
Page 196 Save. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Sign-in and select a website or app from the list.
Page 197 Settings Entering your personal information automatically You can use Samsung Pass to easily enter your personal information, such as your address or payment card information, on apps that support autofill. On the Samsung Pass main screen, tap Autofill forms and select an option.
Page 198: Secure Folder
Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location. To use Secure Folder, you must sign in to your Samsung account. Setting up Secure Folder Launch the Settings app and tap Biometrics and security →...
Page 199 • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the button at the bottom of the locked screen, and enter your Samsung account password.
Page 200 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
Page 201 (Secure Folder) to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.
Page 202: Privacy
• Receive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters. • Samsung account privacy: Manage personal data related to your Samsung account and change the settings for Customization Service. • Advanced: Configure advanced settings for privacy.
Page 203: Location
Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
Page 204: Samsung Cloud
Settings Samsung Cloud Sync your device’s data with Samsung Cloud and view the data you have synced in each app. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung account.
Page 205: Google
Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Samsung Cloud → Restore data →...
Page 206: Advanced Features
• Call & text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account. This feature may not be available depending on the region or service provider. • Link to Windows: Instantly access data saved in your device on your computer. Refer to Link to Windows for more information.
Page 207: Motions And Gestures
Settings • One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand. This feature may not be available depending on the region or service provider. • Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more information.
Page 208: Dual Messenger
Settings • Swipe to call or send messages: Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app. Dual Messenger Install a second copy of a messenger app and use two separate accounts for the same messenger app.
Page 209: Digital Wellbeing And Parental Controls
Settings Digital Wellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
Page 210 Settings Setting your goals You can set goals for how long to use your device and how many times to unlock it a day. On the Settings screen, tap Digital Wellbeing and parental controls. Tap Screen time goal or Unlock goal under Your goals, set a goal, and then tap Set. Setting timers for apps You can limit the daily usage time for each app by setting a timer.
Page 211: Device Care
Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger. Battery Storage Memory Security Optimizing your device On the Settings screen, tap Device care →...
Page 212: Battery
Settings Using the auto optimization feature You can set the device to perform auto optimization when your device is not in use. Tap → Advanced → Auto optimization and tap the switch to activate it. If you want to set the time to perform auto optimization, tap Time.
Page 213: Storage
The available capacity may change when you update the device. • You can view the available capacity of the internal storage in the Specification section for your device on the Samsung website. Managing the storage space To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall.
Page 214: Apps
Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customize your device’s system settings or reset the device. On the Settings screen, tap General management.
Page 215: Accessibility
Settings To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, select the language you want and tap Apply.
Page 216: About Phone
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information: View legal information related to the device, such as safety information and the open source licence.
Page 217: Appendix
Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. You can check the accessibility feature you are to view features you are currently using or tap Turn off using at the top of the screen.
Page 218 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
Page 219 Appendix Three finger gestures • Tapping: Start reading items aloud from the top. • Tapping twice: Start reading from the next item. • Tapping three times: Read the last selected text and copy it to the clipboard. • Swiping to the left or right: Open the contextual menu and scroll through the options. •...
Page 220 Appendix Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience. Launch the Settings app and tap Accessibility → Screen reader → Settings. • Text-to-speech: Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. •...
Page 221 Appendix • Status bar information: Select items to read aloud when you tap the screen three times with two fingers. • Developer options: Set options for app development. Using the device with the screen turned off For privacy, you can set the device to function normally with the screen off. The screen will not turn on when you press keys or tap the screen.
Page 222 High contrast fonts switch to activate it. Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.
Page 223 Appendix Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognizable colours. Launch the Settings app, tap Accessibility → Visibility enhancements → Colour adjustment, and then tap the switch to activate it. Select an option. To adjust the intensity of colour, drag the adjustment bar under Intensity.
Page 224 Appendix Magnifying the screen Magnify the screen and zoom in on a specific area. Launch the Settings app and tap Accessibility → Visibility enhancements → Magnification. • Triple tap screen to magnify: Zoom in by tapping the screen three times. To return to the normal view, tap the screen three times again.
Page 225 Appendix Hearing enhancements Hearing aid support Set the device to enhance the sound quality to work better with hearing aids. Launch the Settings app, tap Accessibility → Hearing enhancements → Hearing aid support, and then tap the Hearing aid compatibility switch to activate it. Amplify ambient sound Set the device to amplify the sound around you to help you hear better when using an earphone.
Page 226 Caption settings Launch the Settings app, tap Accessibility → Hearing enhancements → Subtitle settings → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings. Sound detectors Set the device to detect a baby crying or your doorbell.
Page 227 Appendix Baby crying detector Launch the Settings app and tap Accessibility → Hearing enhancements → Sound detectors → Baby crying detector → Start. Doorbell detector Launch the Settings app and tap Accessibility → Hearing enhancements → Sound detectors → Doorbell detector. Tap Record to make a recording of your doorbell.
Page 228 Appendix Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon. Launch the Settings app and tap Accessibility → Interaction and dexterity → Assistant menu.
Page 229 Appendix Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. Launch the Settings app, tap Accessibility → Interaction and dexterity → Assistant menu → Assistant plus, and then tap the switches next to the apps you want to activate. Answering or ending calls Change the method for answering or ending calls.
Page 230 Appendix Touch and hold delay Set the recognition time for tapping and holding the screen. Launch the Settings app, tap Accessibility → Interaction and dexterity → Touch and hold delay, and then select an option. Tap duration Set the duration you must touch the screen for the device to recognize it as a tap. Launch the Settings app, tap Accessibility →...
Page 231 Appendix Bounce keys Set the device to recognize only the first time you press a key within a set time when you press the same key repeatedly. Launch the Settings app, tap Accessibility → Interaction and dexterity → Bounce keys, tap the switch to activate it, and then set the time.
Page 232 Appendix Launching the shortcut services quickly Set to start a shortcut service quickly. Launch the Settings app, tap Accessibility → Advanced settings → Volume up and down keys, and then tap the switch to activate it. Then, tap Selected service and select a shortcut service to start when you simultaneously press and hold the Volume Up key and the Volume Down key for three seconds.
Page 233 Appendix Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature.
Page 234 Appendix Reading text or object information aloud Recognize text or objects and describe them by voice. Tap Open Bixby Vision. Select and keep the text or object within the screen to recognize it. Installed services View accessibility services installed on the device. Launch the Settings app and tap Accessibility →...
Page 235: Faq
Appendix Some situations may not apply to your device. Q. I can’t see the clock on the Always On Display. A. The clock will appear when you tap the Always On Display once. If you want to set the clock to appear continuously on the Always On Display, follow the directions below.
Page 236 Method 2) Connecting with ‘Samsung DeX’ You can connect your smartphone and a computer by launching the Samsung DeX app on the computer. Then you can accomplish tasks you want done on the smartphone on a large screen.
Page 237 Connecting to a computer for how to connect. On the Samsung DeX screen, tap and hold a file in the My Files app or the Gallery app and drag it to the computer screen. Q. How can I watch videos in my smartphone on the TV? A.
Page 238 Appendix Q. A ‘ding ding’ sound keeps coming from the smartphone. How can I turn it off? A. The NFC feature may be turned on while there is a transportation card, credit card, or access card in the smartphone cover. Open the notification panel and tap (NFC) to deactivate it.
Page 239 Appendix Recording an 8K video Launch the Camera app. On the shooting modes list, tap VIDEO. In the shooting options, tap Select and record a video. Q. When zooming in on the preview screen, a square window appears on the top of the screen. What is that? A.
Page 240 Appendix Q. I’d like to change the storage location for photos. I want to save photos on the SD card. A. You can save photos to either the internal storage or the SD card. → Storage location. Launch the Camera app and tap Select a storage location.
Page 241 Q. I forgot the password or pattern for my smartphone. What should I do to unlock the screen? A. If a Samsung account is registered to your smartphone, you can access the Find My Mobile website (findmymobile.samsung.com) and unlock the screen remotely.
Page 242: Troubleshooting
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
Page 243 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
Page 244 • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
Page 245 • Free some storage by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
Page 246 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Page 247: Removing The Battery
• Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and...
Page 248: Health And Safety
• Use only a Samsung-approved battery and charger specifically designed for your device. An incompatible battery or charger can cause serious injuries or damage to your device. • Samsung cannot be responsible for the user’s safety when using accessories or supplies that are not approved by Samsung.
Page 249 Health and Safety Do not carry your device in your back pockets or on your waist • The device may be damaged, explode, or result in a fire if too much pressure is applied to it. • You may be injured if you are bumped or fall. Do not drop or cause an impact to the charger or the device Handle and dispose of the device and charger with care •...
Page 250 Health and Safety When using the wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger The device may not charge properly or may overheat. Do not bite or suck the device or the battery •...
Page 251 If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids leaking from the device or battery, stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion.
Page 252 Health and Safety • Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping through your address book takes attention away from your primary responsibility of driving safely. • Dial sensibly and assess the traffic. Place calls when you are not moving or before pulling into traffic.
Page 253 Health and Safety Do not store your device near magnetic fields • Your device may malfunction or the battery may discharge from exposure to magnetic fields. • Magnetic stripe cards, including credit cards, phone cards, passbooks, and boarding passes, may be damaged by magnetic fields. Prolonged exposure of your skin to an overheated device may cause low temperature burn symptoms, such as red spots and pigmentation Do not use your device with the back cover removed...
Page 254 Do not use the device if the screen is cracked or broken • Broken glass or acrylic could cause injury to your hands and face. Take the device to a Samsung Service Centre to have it repaired. Install mobile devices and equipment with caution •...
Page 255 • Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, take your device to a Samsung Service Centre. • Do not disassemble or puncture the battery, as this can cause explosion or fire.
Page 256 Protect your personal data and prevent leakage or misuse of sensitive information • While using your device, be sure to back up important data. Samsung is not responsible for the loss of any data. • When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.
Page 257 Health and Safety Malware and viruses To protect your device from malware and viruses, follow these usage tips. Failure to do so may result in damages or loss of data that may not be covered by the warranty service • Do not download unknown applications. •...
Page 258 Health and Safety Acknowledging Special Precautions and ISED (Innovation, Science and Economic Development Canada) Notice Cautions Any changes or modifications to your device not expressly approved in this document could void your warranty for this equipment, and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers.
Page 259 Health and Safety to remember is that each device meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All devices must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model devices do not mean variations in safety.
Page 260 THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ” Third party services may be terminated or interrupted at any time, and Samsung makes no representation or warranty that any content or service will remain available for any period of time.
Page 261 Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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