1. Manuals
  2. Brands
  3. Amazon Manuals
  4. Media Player
  5. Fire TV
  6. User manual

Amazon Fire TV User Manual

Hide thumbs Also See for Fire TV:
Table of Contents

Advertisement

Quick Links

Amazon Fire TV User Guide

Advertisement

Table of Contents
loading

Related Manuals for Amazon Fire TV

Summary of Contents for Amazon Fire TV

  • Page 1 Amazon Fire TV User Guide...

  • Page 2: Table Of Contents

    Amazon Fire TV Basics Fire TV Stick Hardware Basics on page 5 Amazon Fire TV Hardware Basics on page 6 Navigate Your Amazon Fire TV Device Main Menu Basics on page 8 Settings Basics on page 13 Main Menu Basics on page 10 Register or Deregister Your Amazon Fire TV Device on page 15 Access &...
  • Page 3 Set up Fire TV Stick Hardware on page 61 Set Up a Wireless or Wired Connection on page 67 Connect Your Amazon Fire TV Device to a Public Wi-Fi Network on page 68 Watch Movies & TV Shows Watching Videos in 4K Ultra HD on Fire TV on page 70 Buy or Rent Movies &...

  • Page 4: Amazon Fire Tv Basics

    Amazon Fire TV Device Basics Learn how to navigate and access content and settings on your Amazon Fire TV device. In This Section Fire TV Stick Hardware Basics Amazon Fire TV Hardware Basics Navigate Your Amazon Fire TV Device Main Menu Basics...

  • Page 5: Fire Tv Stick Hardware Basics

    To turn off Fire TV Stick, unplug the USB cable from the device or from the power source. It is not necessary to turn off Fire TV Stick when you are finished using it. Your Fire TV Stick is designed to...

  • Page 6: Amazon Fire Tv Hardware Basics

    Description Power The power port connects the included power cord from Amazon Fire TV to a power outlet. To turn off Amazon Fire TV, unplug the power cord from the back of the device or from the wall outlet. A pulsing white light means your Amazon Fire TV is powering on or is looking for a remote.
  • Page 7 Port Description Connect a USB Device to Amazon Fire TV Use a Keyboard or Mouse with Amazon Fire TV MicroSD On Amazon Fire TV (2nd Generation) you can expand the storage space for games and apps up to 128GB by adding a microSD card.

  • Page 8: Navigate Your Amazon Fire Tv Device Main Menu Basics

    Press the middle Select button. Wake up your Amazon Fire TV device Press any button to wake up your Amazon Fire TV device. Amazon Fire TV (2nd Generation) devices go into sleep mode after 20 minutes of inactivity. Amazon Fire TV (1st Generation) devices go into sleep mode after 30 minutes of inactivity.
  • Page 9 While in sleep mode, your device can still receive important automatic software updates. On Amazon Fire TV, the LED indicator on the front of the device will turn off when the device is in sleep mode. Activate and deactivate wireless network ports.

  • Page 10: Main Menu Basics

    Recommended TV). You can only remove items from the Recommended Movies and TV listings. Prime Video If you're an Amazon Prime member or have a Prime Video monthly subscription, you can browse Prime movies and TV shows at no additional cost.
  • Page 11 (including movies, TV shows and apps), as well as physical products sold on Amazon.co.uk. Use your Fire TV remote to select the banner and open the item's detail page. From there you can review product information, availability and purchase options.
  • Page 12 Main Menu option Description : Physical products you order on your Amazon Fire TV or Fire TV Stick are shipped to the address and charged to the payment method you designate at checkout. If you need to view, change or cancel a physical order placed...

  • Page 13: Settings Basics

    Settings Basics Your Amazon Fire TV device is designed to make most configuration settings automatic, but you can use the Settings menu to further manage your apps, Internet connection, controllers, screen savers and more. From the Home screen, select Settings.
  • Page 14 Access help videos, quick tips and Amazon customer service information. My Account Register or deregister your Amazon Fire TV device with your Amazon account. You can also select Sync Amazon Content to make sure your latest content purchases are available on your device.

  • Page 15: Register Or Deregister Your Amazon Fire Tv Device

    Set Up a Wireless or Wired Connection. If you purchased your Amazon Fire TV device online from Amazon using your Amazon account, it should already be registered to you. If you purchased your Amazon Fire TV device from another retailer or received it as a gift, follow the on-screen instructions for entering your Amazon account information and password.

  • Page 16: Access & Remove Content

    Access & Remove Content Your Amazon Fire TV device can access Amazon and third-party apps, games, music, videos, and more, which are referred to as “content” throughout our Help pages. There are several ways to access and remove content from your Amazon Fire TV device.
  • Page 17 Remove Content from Your Amazon Fire TV Device If you have content that you no longer use, you can remove items from your Amazon Fire TV device. Any purchases made from Amazon are saved to the Cloud and can be downloaded again to your device.

  • Page 18: Set Up Parental Controls

    Parental controls do not restrict content in third-party applications. Parental controls for third-party applications are determined by the app provider. When entering the PIN, you need to use an Amazon remote or the Fire TV Remote App. You cannot use a third-party remote.

  • Page 19: Use Your Voice To Search Amazon Fire Tv Devices

    Amazon Fire TV Remote, which is included with Fire TV Stick, does not support voice search. If you pair multiple voice remotes or remote apps with your Amazon Fire TV device at the same time, Voice Search will only work with the first paired remote.

  • Page 20: Differences Between Amazon Fire Tv And Fire Tv Stick

    Differences between Amazon Fire TV and Fire TV Stick There are some hardware and software differences between Amazon Fire TV and Fire TV Stick Category Amazon Fire TV Fire TV Stick Internet Connection Wired or Wireless Wireless only Public Wi-Fi compatible...
  • Page 21 Category Amazon Fire TV Fire TV Stick For more information, go to About External Storage for Amazon Fire TV Xbox 360 wireless gaming Not Available USB Compatibility receivers Some third-party USB remotes and game controllers Keyboards and mice Flirc USB dongle...

  • Page 22: Remote & Game Controller Basics

    Remote & Game Controller Basics Navigate and interact with your Amazon Fire TV device by pairing the included remote and optional game controllers. In This Section Remote Basics Game Controller Basics Pair a Remote or Game Controller Compatible Remotes for Amazon Fire TV Devices...

  • Page 23: Remote Basics

    Remote Basics Your Amazon Fire TV device includes a wireless remote with a 5-way directional track pad that allows you to quickly and easily navigate your device. Before you can use the remote, you must install the 2 AAA batteries (included) and pair it with your Amazon Fire TV device.
  • Page 24 Amazon Fire TV Voice Remote (Front) It can take a considerable amount of pressure to open the battery door. Pull away the battery door. Insert the batteries. Slide the door back in place. Press down to secure.
  • Page 25 Amazon Fire TV Voice Remote (Front) Amazon Fire TV Remote (Front) Included with Fire TV Stick. Amazon Fire TV Remote (Back) To insert the two AAA batteries into your Amazon Fire TV Remote:...
  • Page 26 Amazon Fire TV Remote (Front) Apply pressure on the indent of the battery door and slide upwards. It can take a considerable amount of pressure to open the battery door. Pull away the battery door and insert the batteries.
  • Page 27 Select Select an item, function or category. Home Returns you to the Home screen from any screen on your Amazon Fire TV device. Quickly access various features with the Quick Access Menu. To open it, press and hold the Home button on your Amazon remote.
  • Page 28 Button Description Rewind Media control buttons let you rewind, play, pause and fast-forward video. Press the rewind or forward button once to skip 10 seconds backward or forward. Press and hold the rewind or forward button to continue Play/pause navigating backward or forward in the video. Additional presses allow you to cycle through the available speed options.

  • Page 29: Compatible Remotes For Amazon Fire Tv Devices

    You can control your Amazon Fire TV device with any of these remotes: Amazon Fire TV Voice Remote Amazon Fire TV Remote Fire TV Remote App on Fire phone, Fire tablets, iOS devices (7.0 and higher) and Android devices (4.0 and higher) Amazon Fire Game Controller (sold separately)

  • Page 30: Game Controller Basics

    The Amazon Fire TV Game Controller is a wireless game controller that can be used to play games with your Amazon Fire TV device. It can also be used as a remote, allowing you to browse and access movies, TV shows, games and apps.
  • Page 31 You can also use the left and right shoulder buttons to control video playback (Play/Pause, Fast-Forward, Rewind) Tablet Games on Fire TV: These games require an Amazon Fire TV Game Controller or an Xbox 360 controller with a wireless USB receiver for gameplay. Left joystick: Move "mouse" pointer...
  • Page 32 Compatible Games The Amazon Fire TV Game Controller is not compatible with all games. To see which controllers are compatible with a game, open the game and select More Info. On the overview page, you’ll find controller information in the Works With box.

  • Page 33: Pair A Remote Or Game Controller

    Bluetooth controllers. Up to seven of these devices may be connected at a time. If you're setting up your included Amazon remote for the first time, simply insert the two included AAA batteries into the remote, and it will be automatically paired with your Amazon Fire TV device. For details, go to Set Up Fire TV Stick Hardware.

  • Page 34: Fire Tv Remote App Basics

    Fire TV Remote App Basics Use your compatible smartphone or tablet as a remote for your Amazon Fire TV device. In This Section Fire TV Remote App Basics Download & Pair the Fire TV Remote App...

  • Page 35: Fire Tv Remote App Basics

    Fire TV Remote App Basics Use the Fire TV Remote App as an alternate way to navigate and use voice search on your Amazon Fire TV device. Before you use the Fire TV Remote App, connect the device with the app to the same Wi-Fi network as your Amazon Fire TV device and pair the app with your device.
  • Page 36 Try This Fast Forward The Fire TV Remote App is not designed to play games. Some games might work, but performance will vary. The app does not currently support Second Screen or Display Mirroring. For more information, go to Use Second Screen on...

  • Page 37: Download & Pair The Fire Tv Remote App

    > Once you pair the Fire TV Remote App with your Amazon Fire TV device, you cannot unpair it. However, if you factory reset your Amazon Fire TV device, all paired devices will be removed. To block access to a paired device, you can...
  • Page 38 Bluetooth & External Storage Basics You can connect some Bluetooth accessories and external storage devices to your Amazon Fire TV. These devices are not compatible with Fire TV Stick. In This Section About External Storage for Amazon Fire TV MicroSD Storage for Amazon Fire TV (2nd Generation)

  • Page 39: Connect A Bluetooth Accessory To Your Amazon Fire Tv

    Fire TV. You can only connect compatible Bluetooth game controllers to Fire TV Stick. Other Bluetooth accessories, such as Bluetooth headphones, are not supported on Fire TV Stick. To learn more about pairing a game controller, go to Pair a Remote or Game Controller.

  • Page 40: About Usb Storage For Amazon Fire Tv

    If your USB device is not compatible, a notification displays on-screen instead. You'll see an option to Eject the device or to Format USB Drive to the compatible FAT32 format to use it with your Fire TV. If you choose the option to reformat, this permanently erases any data already saved to your flash drive.
  • Page 41 If you don't safely remove your USB device, the games, apps and other files saved to it could become corrupted and unusable. To safely remove USB storage: Select Settings System USB Storage. > > Select Eject. A notification displays on-screen to explain that any apps or games on your USB device will no longer be available after you remove it.

  • Page 42: Compatible Bluetooth Accessories For Amazon Fire Tv

    Controller for more info. You can have up to seven Bluetooth accessories and Amazon remotes actively connected to your Amazon Fire TV at any time. If you are trying to display your mobile device screen on your Amazon Fire TV, go to...

  • Page 43: Microsd Storage For Amazon Fire Tv (2Nd Generation)

    If your microSD card is not compatible, a notification displays on-screen instead. You'll see an option to Eject the card or to Format microSD Card to the compatible FAT32 format so you can use it with your Fire TV. If you choose the option to reformat, this permanently erases any data already saved to your microSD card.
  • Page 44 You can switch to a different microSD card or remove saved content from your microSD storage. If you run out of internal storage space on your Fire TV, a notification displays on-screen when you try to save new content.

  • Page 45: About External Storage For Amazon Fire Tv

    USB Storage Specifications Component or Feature Requirement Compatible Amazon Fire TV devices and storage options Amazon Fire TV (1st Generation): Access and save apps and games to a compatible USB flash drive. Open personal music, video and photo files saved to USB storage using supported third-party apps.
  • Page 46 File Format FAT32 Supported Media Apps and Games At this time, Amazon Video titles, Amazon Music content, and photos stored in your Amazon Cloud Drive cannot be saved to external storage. You can stream your videos and music and access your photos over your Fire TV's Internet connection.

  • Page 47: Connect A Usb Device To Amazon Fire Tv

    Insert the USB device into the USB port on the back of your Amazon Fire TV. See user manual for the USB device if you need additional information. Some third-party apps installed on your Amazon Fire TV device may not feature support for connected USB devices.

  • Page 48: Use A Keyboard Or Mouse With Amazon Fire Tv

    Search or text input. Not supported in all apps. Some keyboards have dedicated media controls. Performance will vary. Mouse Controls A mouse cannot be used to navigate on Amazon Fire TV. However, it can be used in the following types of apps: Tablet Games on Fire TV...

  • Page 49: Quick Fixes

    Quick Fixes Get quick help setting up your Amazon Fire TV device. In This Section Can't Connect to Wi-Fi Can't Pair a Remote or Game Controller Video Issues on Your Amazon Fire TV Device Basic Troubleshooting for Amazon Fire TV Devices...

  • Page 50: Can't Connect To Wi-Fi

    Make sure your Internet connection is not down. Restart your router and modem to solve most Wi-Fi network issues. Do not place your wireless router or Amazon Fire TV device in a cabinet, as it impacts your Wi-Fi signal strength.

  • Page 51: Can't Pair A Remote Or Game Controller

    For Fire TV Stick, use the included HDMI extender to optimise the location of your Fire TV Stick. The HDMI extender can improve your remote connectivity by positioning your Fire TV Stick further from your TV.

  • Page 52: Video Issues On Your Amazon Fire Tv Device

    When prompted to Delete App Data, select Clear Data again. After you clear the application data, restart your Amazon Fire TV device. Remove the power cord from the device or from the power outlet, and then plug it back in. You should then be able to watch your video.

  • Page 53: Basic Troubleshooting For Amazon Fire Tv Devices

    Digital Plus is set to OFF. Unplug and reconnect the HDMI cable connecting your Amazon Fire TV device to your TV. You may need to try a different HDMI cable. Make sure your TV is on and set to the correct input Blank Screen channel.
  • Page 54 Verify that your 1-Click payment method is set up correctly. Movies, photos, or purchased content not Make sure your Amazon Fire TV device is registered to your showing preferred Amazon account. To verify your registration settings, go to the Home screen and select Settings >...
  • Page 55 Issue... Try this... If your storage device is compatible, try safely removing and then re-attaching it to your Amazon Fire TV: Go to Settings > System and select your storage device. Select Eject. Wait for the on-screen confirmation before safely removing the device.

  • Page 56: Can't Pair The Fire Tv Remote App

    Can't Pair the Fire TV Remote App If you can't pair your Fire TV Remote App, or if the app stops working, check your Wi-Fi network connection. Check this first: Make sure the device with the Fire TV Remote App is connected to the same Wi-Fi network as your Amazon Fire TV device.

  • Page 57: Can't Connect A Bluetooth Accessory To Amazon Fire Tv

    If available, switch your Amazon Fire TV to a wired Ethernet connection. If the audio in your Bluetooth headphones is out of sync, put your Amazon Fire TV to sleep and wake it up. Press and hold the Home button and then select Sleep.

  • Page 58: Get Started With Fire Tv Stick

    What you need to set up and start using your Fire TV Stick. Amazon account You need an Amazon account to access movies, TV shows, games, music and apps on Fire TV Stick. Wireless Internet Connection (not included) You need a wireless connection to buy, download and stream content on Fire TV Stick.
  • Page 59 Equipment Image Amazon Fire TV Voice Remote Included with Fire TV Stick with Voice Remote Power Adapter USB Power Cable...
  • Page 60 Equipment HDMI Extender Cable 2 AAA Batteries (for the remote)

  • Page 61: Set Up Fire Tv Stick Hardware

    Fire TV Stick. If needed, you can use the included HDMI extender to make sure your Fire TV Stick fits securely into your TV. The HDMI extender may also improve your Wi-Fi connection. Plug your Fire TV Stick into the HDMI extender and then plug the HDMI extender into an available HDMI port on your TV.
  • Page 62 Amazon Fire TV Remote (included with Fire TV Stick) Apply pressure on the indent of the battery door and slide upwards. Pull away the battery door and insert the batteries. Slide the door back into place and push in to secure.
  • Page 63 Amazon Fire TV Remote (included with Fire TV Stick)
  • Page 64 Amazon Fire TV Voice Remote (included with Fire TV Stick with Voice Remote) Firmly press down the latch on the back of the remote and lift upwards. Pull away the battery door.
  • Page 65 Amazon Fire TV Voice Remote (included with Fire TV Stick with Voice Remote) Insert the batteries. Slide the door back in place. Press down to secure. After you insert the batteries, your remote becomes “discoverable” and automatically pairs with your Fire TV Stick.

  • Page 67: Set Up A Wireless Or Wired Connection

    Amazon Fire TV device before switching to a wireless connection. For Fire TV Stick, use the HDMI extender if your Fire TV Stick is blocked by an object that may impact signal strength to the device, remote, and game controllers.

  • Page 68: Connect Your Amazon Fire Tv Device To A Public Wi-Fi Network

    Contact the network owner for more information. After your device connects to the network, the browser window closes automatically. Internet speeds will vary on public Wi-Fi networks and could impact performance for your Amazon Fire TV device.

  • Page 69: Watch Movies & Tv Shows

    Watch Movies & TV Shows From your Amazon Fire TV, you can buy, rent and stream Amazon Video movies and TV shows. .You can also watch movies and TV shows through third-party apps like Netflix or BBC iPlayer. In This Section Buy or Rent Movies &...

  • Page 70: Watching Videos In 4K Ultra Hd On Fire Tv

    Amazon Video and other streaming video services. If your Fire TV is connected to a compatible Ultra HD TV, the Movies and TV sections on the main menu include “4K Ultra HD” categories, where you can find popular titles available to watch in UHD.

  • Page 71: Buy Or Rent Movies & Tv Shows

    Buy or Rent Movies & TV Shows You can buy and rent movies and TV shows from Amazon Video and other video services on your Fire TV device. To shop for movies and TV shows on your Amazon Fire TV device: Browse the categories under Movies or TV from the main menu or Search for a specific title.

  • Page 72: Use Display Mirroring On Amazon Fire Tv

    Before you begin, make sure your Amazon Fire TV device and Miracast-enabled device are turned on and within 30 feet of each other. If your Miracast device isn't registered to the same Amazon account as your Fire TV, also make sure both devices are connected to the same Wi-Fi network.

  • Page 74: Use Second Screen On Amazon Fire Tv

    Fire TV Stick display. You can then use your tablet or phone to send Amazon Video titles and photos to your TV screen. You can also control video playback or learn more about the currently playing video with X-ray for Movies and TV shows.

  • Page 75: View Actor And Scene Information On Amazon Fire Tv Devices

    X- Ray for Movies and TV Shows helps you discover and learn more about actors and characters in a scene while watching video on your Amazon Fire TV device. X-Ray will also identify music in the scene as it plays.

  • Page 77: Turn On Closed Captions

    Start playing the video. Press the Menu button on your Amazon Fire TV remote or the Fire TV Remote app. Select Turn Captions On. After you turn captions on, use the left or right arrows on your remote trackpad to set captions options, including font size and colour scheme.
  • Page 78 Some issues with 4K Ultra HD playback are related to your TV's system settings or hardware. To watch videos in 4K Ultra HD on Amazon Fire TV (2nd Generation), your Ultra HD TV and HDMI port(s) need to support HDCP 2.2. For more information about HDCP, go to About Content Protection.

  • Page 79: Play Games & Apps

    Play Games & Apps From your Amazon Fire TV device, shop for and download Amazon Appstore games and apps. In This Section Buy, Download and Uninstall Games & Apps Play Games & Apps Turn Off In-App Purchasing About GameCircle...

  • Page 80: Buy, Download And Uninstall Games & Apps

    Games and Apps categories on the main menu. The first time you open Games from the menu, you can choose to "Get the free games Fire TV owners use most in one step". If you choose to get these games, they all download to your device at the same time. You can also select...

  • Page 81: Uninstall Games & Apps

    You can find and reinstall your apps and games by opening Your Games Library or Your Apps Library from the Games or Apps categories on the main menu. If you're running out of space for games and apps on your Amazon Fire TV, you can add external storage. Go to About External Storage for Amazon Fire TV for more information.

  • Page 82: Play Games & Apps

    Your Games Library or Your Apps Library. Some games and apps can be played with the remote, while others require you to pair the Amazon Fire Game Controller or a compatible wireless game controller to your Amazon Fire TV device.
  • Page 83 To do this... Try this... Left Click: A single tap or click. Mouse Movement: Move "mouse" pointer.

  • Page 84: Turn Off In-App Purchasing

    Parental Controls. > Press the Select button again to change the button to ON. Enter your Amazon Parental Controls PIN (if you already have one) or create a new one, and then select Next. Parental control options will display. If you forget your PIN, visit www.amazon.co.uk/PIN...

  • Page 85: About Gamecircle

    When you open a GameCircle-enabled game, a Welcome Back message displays. To see more information, press the Home button on your remote. On Amazon Fire TV (1st Generation) Game Controllers, you can also press the GameCircle button to launch GameCircle.
  • Page 86 While your profile is hidden, you will not be able to send or receive friend requests, or view other users’ profiles. From the Home screen, select Settings Applications Amazon GameCircle. > > Select Share your GameCircle Nickname so that the feature is turned Off.

  • Page 87: Listen To Music

    Listen to Music With Amazon Music, you can listen to songs purchased from the Digital Music Store or imported to Your Music Library on your Amazon Fire TV device. In This Section Listen to Music Listen to Prime Music with an Amazon Fire TV Device...

  • Page 88: Listen To Music

    To stream Amazon Music, your Amazon Fire TV device must be authorised to your Amazon account. You can have up to 10 devices authorised to your account and each device can be authorised to one Amazon Music account at a time. To learn more, go to Authorise Your Device.

  • Page 89: Listen To Prime Music With An Amazon Fire Tv Device

    Listen to Prime Music with an Amazon Fire TV Device If you're an eligible Prime member, you can listen to Prime Music from your Amazon Fire TV or Fire TV Stick. To listen to Prime Music, you must be an eligible Prime member.
  • Page 90 Manage Photos & Screen Savers When you register your Amazon Fire TV device to your Amazon account, your Cloud Drive photos and personal videos are available on your Amazon Fire TV device. In This Section View Photos & Personal Videos Add Photos &...

  • Page 91: View Photos & Personal Videos

    Any photos and personal videos you upload to Amazon Cloud Drive are automatically available on your Amazon Fire TV device when you register your Amazon account. You can also display photos and personal videos from some Fire Tablets and Fire phone.

  • Page 92: View Slideshows

    View Slideshows From your Amazon Fire TV device, you can launch a full-screen slideshow of your photos on your TV. From the Home screen, select Photos. Select an album, and then select Start Slideshow. The album slideshow automatically advances through photos and personal videos located in the current album or list you are viewing.

  • Page 93: Add Photos & Personal Videos To Cloud Drive

    Accept the prompt to turn on Auto-Save. This will allow the photos and videos on your mobile device to be added to your Amazon Cloud Drive and be available on your Amazon Fire TV device. You can also download the mobile app from www.amazon.co.uk/clouddriveapp.

  • Page 94: Set Screen Savers

    Any photos and personal videos you upload to Amazon Cloud Drive are automatically available on your Amazon Fire TV device when you register your Amazon account. To add photos to your Cloud Drive account from a mobile device or desktop computer, you can install the Cloud Drive app or you can add photos through your web browser. To learn more, go to Add Photos &...

  • Page 95: Sharing Content On Amazon Fire Tv Devices

    Sharing Content On Amazon Fire TV Devices You can use Family Library on your Amazon Fire TV device to share your Prime Instant Video, games and apps with one other adult in an Amazon Household. To share content with one other adult, invite them to your Household in Family Library. Go to...

  • Page 96: Use Amazon Fire Tv In A Different Country

    Amazon Fire TV devices are supported in some countries outside of the UK. You can take your Amazon Fire TV device with you if you are moving or travelling to certain countries outside of the UK. Your Amazon Fire TV device will work in the following countries:...

  • Page 97: Amazon Fire Tv (2 Nd Generation) Device Power Consumption

    Developer Options > Disable Wifi (Standby) 0.2 W *Automatically enters "Networked Standby" after 20 minutes of inactivity. "Networked Standby" mode can be entered immediately by holding the Home button on the Amazon Fire TV remote for two seconds and selecting Sleep on the pop-up menu.

Table of Contents