Page 1: Table Of Contents
Windows 2000 ...21 Connecting an i.LINK DVgate™ Applications ...24 The Jog Dial™ Control ...25 Using the Jog Dial Control with Sony Software..27 Using the Jog Dial Control with Other Software .27 Internal Timer...28 Using Memory Stick Types of Memory Stick Media ...28 ®...
Page 2 Personal Digital Assistant... 51 The Wireless LAN Access Point ... 51 The Wireless LAN PC Card ... 52 Displaying the Sony Notebook Setup Screen ... 53 Sony Notebook Setup Tabs ... 54 Controlling Power Management ... 55 Viewing the Power Management status icons ... 55 CPU Information ...
Page 3 Conserving Battery Power ...59 Displaying Battery Information ...61 Battery Icon Descriptions...61 Displaying Detailed Battery Information...62 Changing the Window Design of Sony Software 63 Selecting the Display Mode ...64 Using the Dual Display function (Windows Me only) ...66 Selecting Dual Display mode...66 Setting the colors and resolution for each display67 Customizing the virtual desktop...67...
Page 4 Notes on performing the System Restore function of System Tools on Windows Additional Features... 88 Software Support Information ... 89 Sony Service Center ... 90 Getting Help...93 Support Options ... 93 VAIO Support Agent ...95 Using the Quick Fix Wizard ... 95 Using Common Solutions ...
Page 5 Troubleshooting the mouse and pointing device110 Troubleshooting drives, PC Cards and peripheral devices...111 Troubleshooting software...113 Troubleshooting the modem ...114 Troubleshooting audio ...114 Troubleshooting Memory Stick media...115...
Page 6 Change to Current Document Title...
Page 7: Using Your Vaio Picturebook
® VAIO Notebook Quick Start ® Using Your VAIO PictureBook™ This section describes how to use the keyboard, MOTION EYE™ camera, Pointing Device, PC Cards, Jog Dial Control, Memory Stick media, and optional floppy disk and optical drives. You will also find information on how to connect your PictureBook to another computer or i.LINK device.
Page 8: Key Description
® VAIO Notebook Quick Start Description Numeric keypad area Contains the keys found on a typical calculator. Use the numeric keypad area to type numbers or to perform mathematical calculations such as addition and subtraction. Numbers appear on the front beveled edge of the numeric keys. Note that you must press the Num Lock key to activate the numeric keypad.
Page 9: Combinations And Functions With The Windows Key
Combinations and Functions with the Windows Key Combination + F1 + Tab + Ctrl + F Shift + Fn + + Insert Indicators Indicator Function Power Power on: lights green. Standby mode: flashes umber. Battery Indicates the status of the battery inserted in the computer.
Page 10: Indicator Lights
® VAIO Notebook Quick Start Indicator Lights Light Memory Stick Data is read from or written to the Memory Stick. (Do not enter Standby mode or turn off the computer when this indicator light is on.) Num Lock Turns on when the number keys area in the numeric keypad are active.
Page 11: Using The Built-In Motion Eye™ Camera
Combinations/ Feature (F8) Switch to the TV (F12) Hibernate Fn+D Video standby Fn+B Bass Boost ✍ Some functions are not available until Windows launches. Using the built-in MOTION EYE™ camera Your computer includes a built-in MOTION EYE camera. You can use the camera to shoot still images and record video clips.
Page 12 ® VAIO Notebook Quick Start Select Still Viewer/Long Movie Player/Net Movie Player from the application list. Choose Still by clicking the on-screen Capture Mode button. To switch to Motion, click the on-screen Change Capture Mode button. (You can also use Jog Dial to control this function.) The Finder window appears.
Page 13 Adjust the focusing ring. Adjusting the Focusing Ring Half-press the CAPTURE button on the computer. The image remains still for a few seconds. To display another image, release the CAPTURE button and press again. Fully press the CAPTURE button. The still viewer window opens and the captured still image appears in the still viewer window.
Page 14 ® VAIO Notebook Quick Start Using the Self-timer You can take a still image 10 seconds after clicking the CAPTURE button by using the self-timer. Click Still Viewer/Movie Player from the switch applications list. Select Still mode. Click the Options button. The Still Image Options dialog box appears.
Page 15 ✍ You can also activate the Camera Control Utility using the Jog Dial control. Camera Control Utility is available even while using other software applications that use the MOTION EYE camera. Click the Image tab and drag the slider to the left or the right. The level settings increase as the slider is moved to the right and decrease as it is moved to the left.
Page 16: Notes On Motion Eye Camera
® VAIO Notebook Quick Start Notes on MOTION EYE camera ❑ Do not touch the camera lens. ❑ Do not point the camera toward the sun. ❑ You cannot detach the camera. ❑ Smart Capture is unavailable while other software that uses the built-in camera is in use.
Page 17: Using The Pointing Device
Using the Pointing Device The pointing device on the keyboard allows you to point to, select, drag, and scroll objects on the screen. Using the Pointing Device Pointing device Left button Action Description Point Press the pointing device in a direction to place the pointer on an item or object.
Page 18: Using Pc Cards
® VAIO Notebook Quick Start To replace the pointing device cover You can take off the pointing device cover and replace it with the additional cover supplied with your computer. Replacing the Pointing Device Cover ✍ Make sure the cover is tightly secured to prevent damage to the screen when you close the computer.
Page 19 Insert the PC Card into the PC Card slot with the front label facing up. Gently push the Card into the slot until it is fixed into the connector; the release button comes out. Inserting PC Card Insert in the direction of the arrow. Press the release button down and toward the ventilation slot.
Page 20 ® VAIO Notebook Quick Start ✍ Do not force a Card into the slot. It may damage the connector pins. If you have difficulty inserting a PC Card, check that you are inserting the PC Card with the correct orientation. See the manual that came with your PC Card for more information on its use.
Page 21: Connecting With Another Vaio ® Computer
See Smart Connect online Help for more information. * i.LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. The i.LINK connection may vary, depending on the software applications, oper- ating system and i.LINK compatible devices.
Page 22: Connecting An I.link ® Device
DV In/Out connector on the digital camcorder. * i.LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. The i.LINK connection may vary, depending on the software applications, oper- ating system and i.LINK compatible devices.
Page 23 0.8 meter 4-pin connector at each end ❑ The Sony digital camcorder is pictured; your digital camcorder may need to be connected differently. ❑ On Sony digital camcorders, connectors labeled “DV In/Out” or “i.LINK” are compatible.
Page 24: Dvgate™ Applications
® VAIO Notebook Quick Start ❑ The i.LINK connector does not supply power to external devices. If the external device requires power from the i.LINK connector, you cannot use the device with your computer. ❑ The C1 PictureBook supports transfer rates up to 400 Mbps; however, the actual transfer rate is limited to the maximum transfer rate supported by the external device.
Page 25: The Jog Dial™ Control
To defragment a partition Before you begin to defragment a partition, make sure you back up all files that you want to save. ❑ Click the Start button in the Windows ❑ Click Programs, Accessories, System Tools, and then click Disk Defragmenter.
Page 26: Launcher Mode
® VAIO Notebook Quick Start Using the Jog Dial™ Control This section explains how to use the Jog Dial control. For information on how to change the Jog Dial control’s settings, right-click the Jog Dial control icon in the task tray and click Help Topics. Launcher Mode The Jog Dial control window is in launcher mode until a software application is launched or the Jog Dial control window becomes active.
Page 27: Using The Jog Dial Control With Sony Software
The Jog Dial control window displays the Jog Dial’s function. Using the Jog Dial Control with Sony Software If Sony software that supports the Jog Dial control is active, you can use the Jog Dial’s functions that are allocated to that software. For more information on functions allocated to software, see the software applications online Help.
Page 28: Internal Timer
® VAIO Notebook Quick Start Using a Dialog Box When a window such as Screen Properties is active, the Dialog box is displayed in the Jog Dial window. You can select an item in the window by rotating the Jog Dial control.
Page 29 Insert the Memory Stick media into the media slot on the left side of the notebook until it clicks into place. When the Memory Stick media is properly in place, Sony’s VisualFlow™ software will automatically launch to display the contents of the Memory Stick.
Page 30: Visualflow
Make sure the access light is off. Push the media in toward the computer. When the media ejects, pull it out. When removing the Memory Stick media, be careful as it may eject completely from the slot. VisualFlow VisualFlow is a state-of-the-art Sony multimedia browser designed specifically for Memory Stick media.
Page 31: Notes On Using Memory Stick Media
To use VisualFlow From the Start menu, point to Programs, VisualFlow, and then VisualFlow. ✍ VAIO Action Setup has been configured to launch VisualFlow by default upon insertion of Memory Stick media. VisualFlow starts automatically when Memory Stick media is put into the S:\ drive.
Page 32: Vaio Action Setup
® VAIO Notebook Quick Start ❑ You can enjoy video clips that you have recorded with Memory Stick-compatible digital camcorders. ❑ The media slot can accommodate one media at a time. ❑ To copy images from a digital video camera via Memory Stick media, see “Connecting an i.LINK®...
Page 33: Connecting Peripheral Devices
Connecting Peripheral Devices Connecting Peripheral Devices...
Page 34: Connecting A Phone Line
Change text in this variable to document title as each document is created. You can add functionality to your computer by connecting any of these optional peripherals: ❑ Phone line (page 34) ❑ USB printer (page 35) ❑ USB mouse (page 36) ❑...
Page 35: Connecting A Usb Printer
Plug one end of the phone cable into the jack on the inside of the phone line jack cover. Make sure you insert the phone cable from the rear of the computer and that the modular jack clicks into place. Plug the other end into the wall jack.
Page 36: Connecting A Usb Mouse
Change text in this variable to document title as each document is created. To connect a printer Plug the optional USB printer cable into the USB port on your computer and the USB port on your printer. Connecting a Printer Power cord ✍...
Page 37: Connecting An External Display
To connect a USB mouse Plug the mouse cable into the USB port. PCGA-UMS1 series drivers have already been installed. Connecting a USB Mouse USB Mouse (optional) ✍ A serial mouse or PS/2 mouse is not compatible with the VAIO See the manual that came with your mouse for more information on its installation and use.
Page 38 See the manual that came with your computer display for more information on its installation and use. To connect a projector You can use a projector as an external display, such as the Sony LCD Projector. You can connect a projector using the supplied Display adapter. Display cable...
Page 39 Plug the supplied display adapter into the mini VGA Out then plug the RGB cable into the adapter. Plug the audio cable into the Headphone Connecting a Projector Projector Power cord ✍ See the manual that came with your projector for more information on installation and use.
Page 40: Using The Floppy Disk Drive (Optional)
Change text in this variable to document title as each document is created. Plug the supplied AV cable into the computer’s AV/TV Out jack. Plug the other ends of the AV cable into the TV, as shown. Connecting a TV TV Monitor Power cord Video In...
Page 41 Plug the USB cable from the floppy disk drive into the computer. The VAIO logo on the disk drive should be facing up. Plugging in USB Cable To insert a disk Hold the disk with the label side facing up. Gently push the disk into the drive until it clicks into place.
Page 42 Change text in this variable to document title as each document is created. To remove a disk ❑ When you finish using the disk, wait until the LED indicator light turns off and then press the Eject button to remove the disk. Removing disk To remove the floppy disk drive when the computer is on Double-click the Remove Hardware icon...
Page 43: Connecting An Optical Drive (Optional)
The drive draws power from the computer through a PC Card. If you connect a non-Sony DVD drive to your VAIO PictureBook, the DVD playback may not function properly. The bundled DVD software must be installed to play a DVD.
Page 44 42 for details. Remove the PC Card from the bottom side of the CD drive. Removing PC Card Insert the PC Card into the PC Card slot with the SONY logo facing up. See “Using PC Cards” for details. Inserting PC Card ✍...
Page 45 To Insert a Disc Press the Eject button. The disc tray slides out. CD-ROM Drive Eject button Place the disc in the tray with the label side facing up. Push the disc onto the hub until the disc clicks into place. Inserting Disc Disc Connecting an Optical Drive (optional)
Page 46: Notes On Cd And Dvd Discs
Change text in this variable to document title as each document is created. Close the tray by pushing it gently. The Busy indicator on the drive flashes while your computer is reading data from the disc. Flashing Busy Indicator Busy indicator To Remove the Drive Remove the PC card from the computer.
Page 47: Connecting External Speakers
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from the center out. Wipe off any remaining moisture with a dry soft cloth. Connecting External Speakers You can enhance the sound quality of your computer by connecting external speakers.
Page 48: Recording From A Microphone Or Audio Equipment
Change text in this variable to document title as each document is created. Recording from a Microphone or Audio Equipment You can record messages, memos, or other recordings in analog by connecting a microphone or other audio equipment to the Microphone connector of your notebook and then switching the connector functionality.
Page 49 click Properties, select Microphone from the Control panel, and then click OK. From the Microphone panel, click Advanced. The Advanced Controls for Microphones dialog box displays. Click Mic 20dB in Other Controls, and then click Close. Adjusting volume You can adjust the sound device volume for playing or recording. To adjust the volume when playing, double-click the bottom right corner of the Desktop window.
Page 50 Change text in this variable to document title as each document is created. You can also customize the setting by choosing options such as Delay Time and Feedback. Click OK. ✍ When recording or using microphone echo, some software options may not be available.
Page 51: Expanding Your Notebook Capabilities
Expanding Your Notebook Capabilities The following peripheral devices can be connected to your notebook, to expand the capabilities of your computer and enhance its versatility to meet your various business or personal needs: ❑ A Personal Digital Assistant (PDA) ❑ The Wireless LAN Access Point ❑...
Page 52: The Wireless Lan Pc Card
Wireless LAN PC Card and gain access to the Internet. Without the Access Point, you can achieve direct communication (Peer to Peer mode) between computers.ly than ever ✍ For information on available Sony products, go to http://www.sonystyle.com.
Page 53: Displaying The Sony Notebook Setup Screen
Click the Start button on the Windows Point to Programs and click Sony Notebook Setup. Sony Notebook Setup Screen Select the tab for the item you want to change. See “Sony Notebook Setup Tabs” on page 54. After you finish making your changes, click OK.
Page 54: Sony Notebook Setup Tabs
About This Computer Initial Setting Power On Password Bass Boost ✍ For more information about each option, click Help on the Sony Notebook Setup screen to display the Help file. Description Display system information, including memory capacity, serial number, and BIOS version.
Page 55: Controlling Power Management
Controlling Power Management The PowerPanel utility allows you to control the power management of your notebook computer and provides key information about system activity and battery life. The following sections briefly describe how to conserve your computer’s battery power. You can also refer to PowerPanel Help for more detailed information.
Page 56: Cpu Information
You can change the power management settings, such as the system timer and the brightness of the screen. To customize power management settings Click the Current Profile icon on the Power Management toolbar. Select Edit/Create Profiles from the menu. Click a profile whose setting you want to change from the list in the left field.
Page 57: Power Management Profiles
Double-click the CPU information icon. The CPU Information dialog box opens up. Power Management Profiles The PowerPanel utility provides several predefined power management profiles. Each profile consists of a group of power management settings that are designed to meet specific power management goals—ranging from maximum power management to no power management.
Page 58 Icon Description Maximum Performance Provides the best system performance while still conserving power. Maximum Battery Life Provides power saving features to give you maximum battery life and good performance. It slows the computer and puts it into Standby mode after a specified time period.
Page 59: Power Management Commands
Icon Description Spreadsheet Optimizes performance and power requirements for spreadsheet applications. Communications Extends battery life by initiating a quick display timeout. The Internal modem remains powered. You can also establish settings for LCD (Video) Standby, Hard Disk Standby, and Standby to optimize power management for your system.
Page 60 For details, see “Power Management Profiles” on page 57.
Page 61: Displaying Battery Information
Displaying Battery Information You can display information for the battery on your computer. The following sections briefly describe how to display your computer’s general battery information. You can also refer to PowerPanel Help for more detailed information. To activate the Battery Information toolbar Right-click on the taskbar at the bottom of the screen.
Page 62: Displaying Detailed Battery Information
Displaying Detailed Battery Information Double-click the battery icon on the task tray to display the Battery Information window. The screen appears displaying the Battery tab, which contains information such as the estimated time-to-empty and charging time. Battery Information Window Customizing the Battery Information toolbar and alarm system You can customize the Battery Information toolbar to suit your portable computing needs, including modifications to the alarm settings.
Page 63: Changing The Window Design Of Sony Software
The “UI Design Selector” window design changes. The window design for your Sony software will match the “UI Design Selector” window. To try another selection, click << or >> and then click OK. The UI Design Selector closes and the Sony software window design displays. ✍...
Page 64: Selecting The Display Mode
Selecting the Display Mode This notebook uses the ATI video controller. You can select which display is used when the notebook is connected to an external monitor. When you connect an external display, you can switch the display mode between your notebook’s LCD display and the external monitor.
Page 65 ATI RAGE MOBILITY-M1 Screen...
Page 66: Using The Dual Display Function (Windows Me Only)
Using the Dual Display function (Windows Me only) The dual display function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display attached to the monitor connector, your notebook’s LCD display and the external display can function as a single desktop.
Page 67: Setting The Colors And Resolution For Each Display67
Setting the colors and resolution for each display You can set the display colors and resolution for each display that is part of a virtual desktop. Follow steps 1 to 4 above to display the Display Properties screen. Select the display you wish to change (1 or 2) by clicking the icon of the display.
Page 69: About The Software On Your Notebook
About the Software on Your Notebook Your VAIO notebook is ready to help you work, play, learn, and communicate as soon as you turn it on. This section gives you the following: ❑ An overview of the various software that come with your computer and the activities you can perform with your software ❑...
Page 70: Overview
VAIO Notebook User Guide Overview ® Adobe Acrobat Reader™ Adobe Systems Inc. Acrobat Reader software allows you to view, navigate, and print electronic documents in Adobe Portable Document Format (PDF), an open file format that is intended to preserve the fidelity of documents created on all major computer platforms. ®...
Page 71 Maximize your time online with CompuServe. ™ DVgate Sony Electronics Inc. Connect a digital video camera recorder to the i.LINK video clips and still images. You can edit the clips from your video, add others, and combine clips into new movie segments.
Page 72: Microsoft Internet Explorer
MovieShaker™ Sony Electronics Inc. Sony’s original MovieShaker software creates personal movies that have transitions, background music and text. Just import your video clips and “shake” with a click of the mouse. Your personal movies are easy to create and fun to share with family and friends.
Page 73 ™ PictureGear Sony Electronics Inc. This image management software displays images from your hard drive, a Sony digital still camera, or a Sony Mavica format, so that you can easily view the contents of an entire folder. (See “PictureGear™” below.) ®...
Page 74 VisualFlow™ Sony Electronics Inc. VisualFlow is a state-of-the-art Sony multimedia browser designed specifically for Memory Stick media. It displays any still pictures, movie, or sound files stored in a Memory Stick media in a visually pleasing, artistic manner. VisualFlow not only plays a selected movie or sound file, but also enables playback of files by other applications like PictureGear, Memory Stick Slideshow, and Windows Explorer.
Page 75: Movieshaker
MovieShaker™ This application can be used to create fun and innovative movies without any knowledge of film editing. In a few simple steps, motion pictures can be combined with special effects, still images (pictures), and music files and then saved in a format most computers can play. Main Window Clip tray Product tray...
Page 76: Editing Clips And Scenes
VAIO Notebook User Guide Click the Shake tab. Select a mood by clicking a face in the Shaker tray. Shaker Tray Click saved to the Product tray. To preview, switch the scene from Work Panel to Product tray mode and then press play.
Page 77 Adding effects to a scene or a clip: Double-click the clip or scene to move it to the Working Panel. Select the Effects tab from the Editing tray. Drag and drop the Effect you want to add from the Effects tray to the Effects palette on the Working Panel.
Page 78: Saving A Movie
VAIO Notebook User Guide Saving a Movie Verify that the clip(s) you want to save is on the Product tray. See Help for more details on saving movies. Click Export. Select the format in which you want the clips to be saved. Click Next.
Page 79: Picturegear
PictureGear™ PictureGear software is a digital image management application that allows you to see all the images stored in any directory on your computer. Thumbnail views provide quick reminders of your pictures. Brighten, contrast, enhance, resize, crop, and color-correct your pictures. Create panoramic views, animations, screen savers, wallpaper, still pictures from MPEG, and even HTML photo albums.
Page 80: Using Panorama Maker
VAIO Notebook User Guide Using Panorama Maker Panorama Maker stitches a group of still images into a 360 degree panoramic picture. The source images should be the same size and overlap 20 percent. How to stitch a panoramic picture: Gather the source images into the same folder or collection. Select the images you want to use.
Page 81: Openmg™ Jukebox 2.0
An EMD service provider. Consult the provider for details regarding service. ✍ To protect your personal data, Sony uses SSL (an encryption protocol) for communication between your browser and the Sony WWW server. If you are accessing the Internet from inside of an enterprise LAN, you may not be able to use SSL due to the proxy server of the LAN.
Page 82: Starting Openmg Jukebox 2.0
VAIO Notebook User Guide Starting OpenMG Jukebox 2.0 Click the Start button on the Windows taskbar, select Programs, OpenMG Jukebox, and then OpenMG Jukebox. The CDDB Registration dialog box appears. For more information regarding CDDB registration, click the Help button. ✍...
Page 83 Screen Tabs Change the operational sheet view according to function. File List view Lists the items under the selected folder in the File Tree view. Drop-down list Displays the playlists, audio files, etc., of the current screen tab. OpenMG™ Jukebox 2.0 File Tree view Displays the folders on your computer.
Page 84: Recording A Cd
VAIO Notebook User Guide Recording a CD You can record songs from audio CDs and import them to playlists within OpenMG Jukebox. ✍ When you record from an audio CD on your CD-ROM drive for the first time, the “CD Drive Optimization” dialog box appears. Click Start to verify your CD-ROM drive.
Page 85: Transferring Songs (Check-In/Check-Out)
Transferring Songs (Check-in/Check-out) You can transfer songs between the playlists of your OpenMG Jukebox and external devices/media. For details on using your external devices/media, see the user guide that came with your product. These instructions are for the Check-in/ Check-out 1 step mode; for information on 2 step mode, see “Changing the check-in/check-out settings”...
Page 86: Check-In
VAIO Notebook User Guide Click (Out), or drag and drop the song to the desired position in the song list of the external device/media. Check-out begins. ✍ To cancel Check-out, click box displayed during Check-out. Check-in ✍ You can only check-in songs recorded on external devices/media to the hard drive of the same computer from which the songs were checked out.
Page 87: Notes On Using Portable Players
OpenMG Jukebox on your computer, as this may cause the software to work improperly or damage your audio files. For more information on connecting your portable player to your computer, go to the Sony Walkman Web site at http://www.sony.com/walkmanproductsupport.
Page 88: Additional Features
VAIO Notebook User Guide Additional Features ❑ OpenMG Jukebox Tutorial — In the Tutorial screen, the available operations of OpenMG Jukebox are briefly described. By clicking items in the screen, you are guided directly to the desired operations of OpenMG Jukebox.
Page 89: Software Support Information
Software Support Information ® Acrobat Reader™, Adobe PhotoShop (Adobe Systems Inc.) Web site http://www.adobe.com/ phone 206-675-6126 (fee-based support) e-mail techdocs@adobe.com hours M-F, 6 AM-5 PM PT ® America Online (America Online, Inc.) Web site http://www.aol.com phone 800-827-3338 hours 7 days a week, 24 hours a day Apple QuickTime (Apple Computer Inc.) Web site http://www.apple.com...
Page 90: Sony Service Center
* Support from 1-888-4SONYPC is free of charge for 90 days after the original date of purchase. Sony Service Center For the Sony Service Center nearest you, call 1-888-4SONYPC (1-888-476- 6972) or find Sony Customer Service on the Web at http://www.sony.com/ pcsupport.
Page 91 Software Support Information...
Page 92 VAIO Notebook User Guide...
Page 93: Getting Help
Getting Help Sony provides several support options for your VAIO computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence: Support Options ® VAIO PictureBook User Guide and VAIO ®...
Page 94 This service, which requires a fax machine or your fax software, provides answers to commonly asked questions. You can use this automated service to request a list of available topics, then select the topics that you want to receive. To contact the Sony fax-on-demand service, call: 1-888-4SONYPC (1-888-476-6972).
Page 95: Vaio Support Agent
These diagnostics protect and store information in a retrievable format that enables you to restore your software to a previous working state. Sony has identified the software items that are protected by the VAIO Support Agent utility.
Page 96 ® VAIO Notebook Quick Start To use the Quick Fix Wizard, follow these steps: From the VAIO Support Agent main window, click the Quick Fix Wizard button. The Welcome window appears. Click Next. The “Quick Fix Wizard: Begin VAIO Support Agent Diagnostics”...
Page 97: Using Common Solutions
SupportActions available from the Internet. Common Solutions dialog box (1st level) ✍ Connect to the Internet before attempting to view the category, “Vaio Support Local Server (http://sdcglobal4.sel.sony.com...).” This category is unavailable without an Internet connection. Using Common Solutions...
Page 98: About Automatic Updates
About Automatic Updates The VAIO Support Agent is dormant as a background process. Every 24 hours, the Agent self-activates to contact the Sony Support Server to check for new updates or fixes needed for your system. This updating action only occurs while you are connected to the Internet and when more than 24 hours has passed since the last update.
Page 99: Update Notification
You can choose from four response options: ❑ Give the Agent your permission to contact the Sony Support Server for any updates or fixes that are available specifically for your computer. The Agent continues to prompt you for your permission to retrieve updates.
Page 100: Vaio Support Agent Properties
® VAIO Notebook Quick Start ✍ When clicking on the flashing ambulance icon, you must be connected to the Internet to receive an update. VAIO Support Agent Properties To control the VAIO Support Agent automatic update feature, follow these steps: In the VAIO Support Agent main screen, select Tools, then select Properties.
Page 101: Using Support Central
Using Support Central The Support Central feature uses Internet resources to help you fix your software. Support Central searches the Internet for answers to your questions, additional information from knowledge base systems, and the latest software updates for your protected software. Support Central also lets you contact live support agents for additional help.
Page 102 ® VAIO Notebook Quick Start ✍ Support Central retains your registration information, so you are only required to register once. If you log on to your computer with a different user name or have recovered your system using the System Recovery CDs, Support Central may require you to register again.
Page 103 Using Support Central Support Central: Current Issues page When you log on to Support Central, the Current Issues page displays, enabling you to continue working on your open issues or to close them if you are finished. Support Central has a tracking feature that stores your current issues, enabling you to return and work on them later.
Page 104 ® VAIO Notebook Quick Start Support Central: Support Wizard page If you log on to Support Central with a new issue, or if you do not have any open issues, the Support Wizard appears. You can begin searching on the new issues. ✍...
Page 105: Troubleshooting
Troubleshooting This section describes how to solve common problems you may encounter when using your notebook. Many problems have simple solutions, so try these suggestions before you contact Sony PC Support (http://www.sony.com/pcsupport).
Page 106: Troubleshooting Your Notebook
Change to Current Document Title Troubleshooting your Notebook ✍ (Windows Me only) When starting your notebook for the first time, the VAIO InitManager dialog box will appear. Please select “OK” to begin initial setup. If you do not execute the initial setup, you cannot use part of VAIO original hardware functions such as Jog Dial, Power Management tool, scroll function of pointing device, and keyboard shortcut key function combined with the Fn key.
Page 107 Remove any peripheral devices connected to the notebook. Turn off the notebook and then turn it on. Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears. Press the directional arrow keys to select the Exit menu.
Page 108 Change to Current Document Title My notebook stops responding or does not shut down. It is best to shut down your notebook using the Shut Down command on the Windows Start menu. Using other methods, including those listed here, may result in loss of unsaved data.
Page 109: Troubleshooting The Lcd Screen
The Power Management setting is not responding. Your notebook’s operating system may become unstable if it is interrupted orif you attempt to make changes before the compuer completely enters a lower power mode, such as Hibernate. To restore the computer to its normal operating stability: ❑...
Page 110: Troubleshooting The Mouse And Pointing Device
If you connected an external mouse while your notebook is on, you must ❑ restart your notebook. If you are using an optional Sony USB mouse PCGA-UMS1 series, check ❑ that the mouse is plugged into the USB connector. Re-install the mouse/touchstick drivers. For details, see “Using the ❑...
Page 111: Troubleshooting Drives, Pc Cards And Peripheral
Click Start, point to Control Panel, and then click on the Mouse icon. Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assigned to the double-click action.) Reinstall the mouse/touchstick drivers. For details, see “Using the ❑...
Page 112 Change to Current Document Title If the disc requires software, make sure the software is installed according to ❑ the manufacturer’s instructions. A dirty or damaged disc may cause the notebook to stop responding while it ❑ tries to read the disc. If necessary, restart the notebook, remove the disc, and then check it for dirt or damage.
Page 113: Troubleshooting Software
Make sure the PC Card is inserted properly into the PC Card slot. ❑ Make sure the PC Card is compatible with Microsoft ❑ Use the Sony Notebook Setup utility to disable devices you are not currently ❑ using. Troubleshooting software My software program stops responding or crashes.
Page 114: Troubleshooting The Modem
Check that the phone number the program is dialing is correct. Check that the software you are using is compatible with the notebook’s ❑ modem. (All preinstalled Sony programs are compatible.) Reinstall the modem driver. For details, see “Using the Application, Driver, ❑...
Page 115: Troubleshooting Memory Stick Media
If the speaker volume is turned to the minimum, press Fn+F4, and then press ❑ to increase the volume or you can use the Jog Dial control to control ➜ the volume. If nothing is displayed when you press Fn+F3 or Fn+F4. ❑...
Page 116 Change to Current Document Title Memory Stick media does not work. I cannot access the S: drive. If you cannot find the icon for “Removable Disk (S:)” in “My Computer” on ❑ the Desktop, take the following steps. Double-click the System icon in the Control Panel and Device Manager appears.
Page 117 About This Computer tab 54 AC Profile power setting 58 adding hardware 34 peripherals 34 printers 35 adjusting brightness 10 Alt key 8 Applications key 8 Audio tab 54 battery packs charge status icons 61 BatteryScope utility 61 brightness adjusting 10 built-in speaker 10 volume 10 buttons...
Page 118 Change to Current Document Title CD-ROM drive closing lid 46 connecting 18, 43 using 43 cleaning CD or DVD discs 46 coin-operated telephones 35 computer setup screen 53 troubleshooting 105, 113 connecting CD-ROM drive 18, 43 coin-operated telephones 35 digital video recorder 22 external keyboard 36 external mouse 36 floppy disk drive 40...
Page 119 customer assistance support options 93 digital video camera 22 diskettes ejecting 42 handling 43 inserting into drive 41 display mode 64 drives 44 CD-ROM 43 floppy disk 40 optical 44 DV In/Out 22 DVD-ROM drive tray troubleshooting 112 Eject button 42 ejecting diskettes 42 electronic...
Page 120 Change to Current Document Title Fn key 8 combination commands 10 function keys 8 Guide Mode 27 handling CD or DVD discs 46 diskettes 43 Headphone connector 39 help 93 i.LINK 22 IEEE-1394 22 indicator lights Caps Lock 10 Num Lock 10 Scroll Lock 10 Insert key 8 inserting...
Page 121 troubleshooting 109, 110 MagicGate 28, 29 Maximum Battery Life power setting 58 Maximum Performance power setting 58 memory module installing 18 Memory Stick card slot 29 Memory Stick cards 28 Memory Stick media displaying contents 30 microphone troubleshooting 115 modem troubleshooting 114 monitor connecting 37...
Page 122 Change to Current Document Title help 93 operator keys 8 output devices adding 35 parallel port 35 party phone lines 35 PBX 35 PC card inserting 18 removing 20 slots 18 troubleshooting 113 Type II 18 phone connecting line 34 jack 35 PictureGear 79 power management...
Page 123 Audio tab 54 displaying 53 Power On Password tab 54 setup tabs 54 Shift key 8 Software list 69 Sony Fax-on-Demand service 94 Sony Notebook Setup screen 53 Sony Service Center 90 speakers troubleshooting 114 Start button 53 switching display 10...
Page 124 Using the Jog Dial Control 27 VAIO Support Agent 95 VAIO® Action Setup 25 video camera 22 Video Standby mode 11 virtual desktop 66 window design of Sony software 63 Windows Me Explorer 9 Find window 9 help 9 key 8...

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Vaio picturebook

Sony PCG-C1VPK Primary User Manual

Using Your VAIO Picturebook

Connecting Peripheral Devices

About the Software on Your Notebook

Getting Help

VAIO Support Agent

Troubleshooting

Quick Links

Troubleshooting

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Summary of Contents for Sony PCG-C1VPK Primary

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Table of Contents