Troubleshooting; Problems And Suggested Solutions - Acer Altos G310 MK2 Series Manual

Troubleshooting

Problems and suggested solutions

The following table describes possible problems you might encounter,
along with suggested solutions.
Problem
Drives are not detected
or
The system hangs when
the adaptor ROM for
Embedded SATA
software RAID scans the
SATA ports.
Operating system does
not boot.
An error occurs while
reading the
configuration data on a
drive.
There is no existing RAID
configuration on any of
the drives connected to
the system and the
message "Intel
Embedded Server RAID
Technology Not
Configured" displays.
BIOS reports that a
mirrored array is in
degraded mode.
Suggested solution
• Make sure that the cable ends are
connected properly.
• Make sure that the power cables to the
drives are connected properly.
• Change cables.
• If everything fails, change the drive(s).
Check the system BIOS configuration for PCI
interrupt assignments. Make sure some
Interrupts are assigned for PCI.
Make sure that you have properly selected the
Boot Device in the system BIOS setup (CMOS
Setup).
The drive is bad and needs to be replaced.
Press any key to enter the BIOS Configuration
Utility (Ctrl-E), then select a configuration
method and configure the drive(s).
Make sure all physical drives are properly
connected and are powered on.
Reconnect, replace, or rebuild any drive that
has failed.
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