Samsung SM-N960W User Manual page 212

Apps and features
3
Connect your smartphone's multipurpose jack to the mobile device connector (USB
Type-C) on the DeX Pad.
Mobile device
(USB Type-C)
• Ensure that your smartphone is horizontal to the connector. Otherwise, the DeX
Pad and your smartphone may be damaged.
• If you connect your smartphone with a case attached, it may not correctly connect
to the DeX Pad or run Samsung DeX properly depending on your device's case.
Remove the case before use.
connector
212