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P27q-20 Flat Panel Monitor
User's Guide
Machine Type: 61EA

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Summary of Contents for Lenovo ThinkVision P27q-20

  • Page 1 P27q-20 Flat Panel Monitor User’s Guide Machine Type: 61EA...
  • Page 2 All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 47 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 3: Table Of Contents

    Online technical support ......................................A‐1 Telephone technical support ....................................... A‐1 Worldwide telephone list......................................A‐1 Appendix B. Notices........................................B‐1 Recycling information ........................................B‐2 Collecting and recycling a disused Lenovo computer or monitor..........................B‐2 Disposing of Lenovo computer components................................B‐2 Trademarks............................................B‐3 Turkish statement of compliance....................................B‐3 Ukraine RoHS..........................................B‐3 India RoHS............................................B‐3...
  • Page 4: Safety Information

    Safety information General Safety guidelines For tips to help you use your computer safety, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. © Copyright Lenovo 2019...
  • Page 5: Safety And Maintenance Guidelines

    ■ Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating properly or has been dropped or damaged, contact your Lenovo authorized dealer, reseller, or service provider. ■ Adjust only those controls that are described in the operating instructions.
  • Page 6: Chapter 1 Getting Started

    Chapter 1 Getting started This User’s Guide contains detailed information on the ThinkVision P27q-20 Flat Panel Monitor. For a quick overview, ® please see the Setup Poster that was shipped with your monitor. Shipping contents The product package should include the following items: Information Flyer ●...
  • Page 7: Product Overview

    Product overview This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot. Types of adjustments Tilt Please see the illustration below for an example of the tilt range. Swivel With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle. Height Adjustment After pressing the top of the monitor, you can adjust the height of the monitor.
  • Page 8: User Controls

    Monitor Pivot - Adjust the monitor height before rotating the monitor screen. (Make sure that the monitor screen ascent to its highest point and it inclines backward at 35°) - Then rotate clockwise or anticlockwise until the monitor stops at 90°. User controls Your monitor has controls at the right side which are used to adjust the display.
  • Page 9: Setting Up Your Monitor

    3. Connect one end of the HDMI cable to the HDMI connector on the back of the computer, and the other end to the HDMI connector on the monitor. Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI cableOB47070”.
  • Page 10 4. Connect one end of the USB 3.0 cable to the USB connector on the back of the computer, and the other end to the upstream USB connector on the monitor. 5. Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from DP, HDMI, or USB.
  • Page 11: Registering Your Option

    Please take a few moments to register your product ® and provide us with information that will help Lenovo to better serve you in the future. Your feedback is valuable to us in developing products and services that are important to you, as well as in developing better ways to communicate with you.
  • Page 12: Chapter 2 Adjusting And Using Your Monitor

    Chapter 2 Adjusting and using your monitor This section will give you information on adjusting and using your monitor. Comfort and accessibility Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform.
  • Page 13: Health Administration

    Health Administration Prolong exposure to computer screens may cause temporary visual fatigue. Factors including working environment, working habit and posture, screen flicker and blue light contribute to this condition. To minimize visual fatigue certain adjustments can be made on the work stations or using suitable computer screens with features that alleviate eye strain. Environment Visual fatigue is affected by the working environment.
  • Page 14 Exercises for the eye: 1. Alternate looking up and looking down while keeping the body and head upright. 2. Slowly roll your eyes to look to the left and right. 3. Roll eyes to look at objects on the upper right corner and then on lower right. Do same thing to look at objects on the upper left and lower left.
  • Page 15 ● Viewing Angle Neck fatigue and pain may result from prolong turning of the head to see objects on the monitor screen. To minimize this, position the monitor directly in front so the head, neck and torso face forward to the screen. It is recommended that monitor should not be more than 35 degrees to the right or left of the head.
  • Page 16: Accessibility Information

    Low Blue Light. Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system;...
  • Page 17: Adjusting Your Monitor Image

    Adjusting your monitor image This section describes the user control features used to adjust your monitor image. Using the direct access controls The direct access controls can be used when the On Screen Display (OSD) is not displayed. Table 2-1 Direct access controls Icon Control Description...
  • Page 18: Using The On-Screen Display (Osd) Controls

    Using the On-Screen Display (OSD) controls The settings adjustable with the user controls are viewed through the On-Screen Display (OSD), as shown below. To use the controls: Press to open the main OSD menu. to move among the icons. Select an icon and press to access that function.
  • Page 19 Table 2-2 OSD functions Controls and OSD Icon on Submenu Description Main Menu Adjustments Brightness Adjusts overall brightness Adjusts difference between light Contrast Monitor Controls and dark areas. Volume Adjust the volume level. Enable dynamic contrast ratio. Dynamic Contrast ● Off ●...
  • Page 20 Controls and OSD Icon on Submenu Description Main Menu Adjustments This monitor can accept video signals through three different connectors. Select digital among OSD controls when you use Input Signal HDMI/DP connector. ● HDMI ● Display Port ● Off Port Setting Charging ●...
  • Page 21: Selecting A Supported Display Mode

    Selecting a supported display mode The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes. The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls.
  • Page 22: Understanding Power Management

    Understanding power management Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.
  • Page 23: Detaching The Monitor Stand

    Detaching the monitor stand After placing the monitor face down on a clean and soft surface, push the hook of the stand and lift the stand up to remove it from the monitor . Wall Mounting (Optional) Refer to the instructions that come with the VESA compatible base mounting kit. 1.
  • Page 24: Chapter 3 Reference Information

    Chapter 3 Reference information This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information. Monitor specifications Table 3-1. Monitor specifications for type-model 61EA-GAR6-WW Dimensions Height 576.5 mm (22.7 in.) Depth 208 mm (8.19 in.) Width 613.8 mm (24.17in.) Stand...
  • Page 25 Humidity Operating 8% to 80% Storage 5% to 95% Shipping 5% to 95% 3-2 P27q-20 Flat Panel Monitor User’s Guide...
  • Page 26: Troubleshooting

    Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table3-2.Troubleshooting Problem Possible cause...
  • Page 27 Table3-2.Troubleshooting(continued) Problem Possible cause Suggested action Reference Screen is blank and The monitor is in ● Press any key on the “Understanding power power indicator is Standby/Suspend keyboard or move the management” on page steady amber or mode mouse to restore 2-11 flashing white operation.
  • Page 28: Manually Installing The Monitor Driver

    Colour Matching Profiles. Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 2560 x 1440 at a refresh rate of 60 Hz, or 640 x 480 at refresh rate of 60 Hz.
  • Page 29 Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality. Lenovo recommends using either 2560 x 1440 at a refresh rate of 60 Hz, or 640 x 480 at a refresh rate of 60 Hz.
  • Page 30: Service Information

    Customer Support Centre, please see Appendix A, “Service and Support” on page A-1. Service parts The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the customer warranty. Parts are for service use only. The table below shows information for model 61EA-GAR6-WW.
  • Page 31: Appendix A. Service And Support

    Product replacement assistance or exchange of defective components also is available during the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.
  • Page 32 Warranty service and support: +358-800-1-4260(Finnish) France Warranty service and support (hardware): 0810-631-213(French) Germany Warranty service and support: 0800-500-4618 (toll-free)(German) Greece Lenovo Business Partner (Greek) Guatemala Dial 999-9190, wait for operator, and request to reach 877-404-9661 (Spanish) Dial 800-0123(Spanish) Honduras +36-13-825-716...
  • Page 33 Country or Region Telephone Number Lenovo Customer Support Center: 001-866-434(Toll-Free)(Spanish) Panama Peru 0-800-50-866 (OPCION 2) (Spanish) 1-800-8908-6454 (GLOBE subscribers) Philippines 1-800-1441-0719 (PLDT subscribers) (Tagalog, English) Laptops and tablets branded with logo Think: 48-22-273-9777 Poland ThinkStation and ThinkServer: 48-22-878-6999 (Polish, English )
  • Page 34: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 35: Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 36: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre ThinkPad ThinkVision Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others.

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