Summary of Contents for Acer TravelMate 660 Series
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Acer TravelMate 660 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: VD.T29V7.001 PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® ® Intel Pentium M Processor at 1.3G~1.7G and higher Memory expandable up to 2GB with 2 slots (Only one slot for user accessible) Internal removable optical drive (AcerMedia bay) High-capacity, Enhanced-IDE hard disk Li-Ion main battery pack...
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Keyboard and Pointing Device Internet 4-way scroll button Sleek, smooth and stylish design Acer FinTouch full-sized curved keyboard Ergonomically-centered touchpad pointing device Expansion One type II CardBus PC Card slot Upgradeable memory I/O Ports One type II CardBus PC Card slot One RJ-11 phone jack (V.90/92)
Board Layout Top View S-Video Docking RJ45 RJ11 Power jack CPU socket Fan connector USB connector 1394 connector PCMCIA HDD connector Keyboard connector Touchpad board connector Main battery connector Second battery connector Swap bay connector DDR Dimm 0 LCD cable connector LED board connector Internal microphone connector Chapter 1...
Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front Open View Icon Item Display screen Also called LCD (liquid-crystal display), displays computer output. Launch keys Special keys for launching Internet browser, E-mail program and frequently used programs.
Front Panel Icon Left Speaker 4-in-1 memory reader 4-in-1 status indicator Infrared port Bluetooth button Bluetooth indicator InviLink button InviLink indicator Latch Chapter 1 Item Description Outputs sound for the left stereo speaker. Reads cards from Smart Media, Memory Stick, MultiMedia, and Secure Digital cards. Displays activity of 4-in-1 memory reader.
Left Panel Icon Four (4) USB ports IEEE 1394 port Smart Card slot Line-in jack Microphone Jack Headphone/Speaker/ Line-out Jack PC Card eject button PC Card slot Item Description Connect to Universal Serial Bus devices (e.g., USB mouse, USB camera). Connects to IEEE 1394 devices.
Right Panel Icon Chapter 1 Item AcerMedia drive Houses a removable media drive module. AcerMedia indicator Lights up when the AcerMedia drive is active. Eject button Ejects the drive tray. Emergency eject slot Ejects the drive tray when the computer is turned off.
Rear Panel Icon Item Connects to a phone line. Connect to an Ethernet 10/100-based network. Connects to I/O port replicator or EasyPort expansion devices. Parallel port Connects to a parallel device (e.g., parallel printer). Connects to a display device (e.g., external monitor, LCD projector) and display up to 16.7 million colors and upt 1400X1050 resolution.
Bottom Panel Icon AcerMedia bay release latch AcerMedia bay Battery bay Battery release latch Battery lock Mini-PCI slot Hard disk protector Hard disk bay Memory compartment Cooling fan Personal identification slot Chapter 1 Item Description Unlatches the AcerMedia drive for removal or swapping.
Indicators The computer has seven easy-to-read status icons below the display screen. The status LCD displays icons that show the status of the computer and its components. Icon Function Caps lock Num lock Media Activity Power Battery Description Lights when Caps Lock is activated. Lights when Num Lock is activated.
Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock When Num Lock is on, the embedded keypad is in (Fn-F11) numeric mode.
Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Number keys on embedded Type numbers in a normal...
Windows Keys The keyboard has two keys that perform Windows-specific functions. Icon Windows logo Application Chapter 1 Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift +...
Hot Keys The computer uses hotkey or key combinations to access most of the computer’s controls like sreen brightness, volume output. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Fn-F1...
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Hot Key Icon Fn-y Fn-x Fn-z Chapter 1 Function Volume down Decreases the speaker volume. Brightness up Increases the screen brightness. Brightness down Decreases the screen brightness Description...
The Euro Symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
Launch Keys Located at the top of keyboard are five buttons. These buttons are called launch keys. They are designated as the mail button, the web browser button and two programmable buttons (P1 and P2). Launch Key Mail Email application Web browser Internet browser application User-programmable...
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Aside from the email checking function, there is a mail button that is used to launch the email application. It is located above the keyboard right below the LCD. Chapter 1...
Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.
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Function Left Button Scroll NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness. Right Button Scroll Button Click and hold...
Hardware Specifications and Configurations Processor Item CPU type CPU package CPU core voltage BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Second Level Cache Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control...
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Memory Combinations Slot 1 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.
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Wireless Module 802.11b (optional device) Item Protocol Interface Wireless Module 802.11a/g (optional device) Item Chipset Data throughput Protocol Interface Four-in-One Card Reader Item Chipset Data throughput Protocol Hard Disk Drive Interface Item Vendor & FUJITSU HORNET Model Name 16L MHS2030AT TOSHIBA NEPTUNE MK3021GAS Capacity (GB)
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Speakers Item Number of speaker Rating Connector type DVD-ROM Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Data Buffer Capacity Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Video Interface Item Chipset Interface Supports ZV (Zoomed Video) port Maximum resolution LCD Maximum resolution CRT Audio Interface...
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Audio Interface Item Sampling rate Internal microphone Internal speaker / Quantity Supports PnP IRQ Video Resolutions Mode (for both LCD and CRT) Resolution (High color) 480x600 800x600 1024x768 1152x864 1280x1024 1400x1050 (SXGA+panel only) Video Memory Item Chipset Memory size Interface Parallel Port Item Parallel port controller...
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USB Port Item OHCI Number of USB port Location Serial port function control IEEE 1394 Port Item Chipset InterfaceUSB Compliancy Level Number of IEEE 1394 port Location Connector type PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus...
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System Board Major Chips Item Four-in-one card reader Touchpad Keyboard Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Cell voltage Number of battery cell Package configuration...
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LCD Inverter Item Vendor & model name Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (k Hz) AC Adaptor Item Model number Input rating Output rating System Power Management ACPI mode Mech.
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
Info. Parameter Floppy Disk Drive Shows floppy drive type informaiton. Serial Number This field displays the serial number of this unit. UUID Number UUID=32bytes Chapter 2 Description...
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ. Chapter 2...
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. System Date Sets the system date. System Memory This field reports the memory size of the system. Memory size is fixed to 640MB Extended Memory This field reports the memory size of the...
System Devices The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter Serial Port Enables, disables or auto detects the serial port.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
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Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
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If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Chapter 2...
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screw driver Flat head screwdriver Plastic flat head screw driver...
Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack. NOTE: TravelMate 660 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Optical Module/HDD Module/Wireless Lan Card and LCD module Removing the Optical Module Slide the optical disk drive latch. Remove the ODD module. Removing the HDD Module Remove the two screws holding the HDD cover. Remove the HDD cover. Remove the HDD module.
Removing the LCD Module Remove the four screws that secures the middle cover; two one each side. Detach middle cover with the assistance of a plastic flat head screw driver. Disconnect the LCD cable then take out the cable from the upper case. Disconnect the left bluetooth antenna line.
Disassembling the Main Unit Remove the function key board and the keyboard Take the wireless antenna out of the hook on the function key board. Disconnect function key board connector Unscrew the three screws holding the function key board. Remove the three screws that secure the keyboard. Turn over the unit and remove the two screws as the picture shows.
Disassembling the logic upper assembly Take out the touchpad cable from the small hook on touchpad holder. Remove the four screws holding the touchpad shielding and the touchpad board. Disconnect the touchpad FFC from the touchpad board. Remove the touchpad board. Remove the wireless and bluetooth button off the touchpad board.
Disassembling the logic lower assembly In order to take out the main board from the upper case, first remove the four screws that fasten the top cover shielding. Remove the three screws holding the 4-in-1 card reader, then remove it. Unscrew the four screws that secure the thermal module.
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13. Disconnect the microphone cable. Then remove the top cover shielding. 14. Turn the CPU lock counter clock-wise with a flat head screw driver. Then remove the CPU. 15. Pop out the memory then remove it. 16. Unscrew the two screws that secure the modem/bluetooth combo card. Remove the modem/bluetooth combo card then disconnect the connector.
Disassembling the LCD Module Remove the six screw pad and the six screws. Detach the LCD bezel carefully. Disconnect LCD inverter. Remove the two screws holding the LCD to LCD panel. Then remove the LCD. Remove the four screws that fasten the right and the left LCD brackets. Then remove the right and the left LCD brackets.
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13. Unhook the spring. 14. Remove the screw that fastens the LCD latch kit. 15. Then remove the LCD latch kit. Chapter 3...
Disassembling the External Modules Disassembling the HDD Module Remove the four screws holding the HDD bracket; two on each side. Take out the HDD from the HDD bracket. Disassembling the Optical Drive Module Remove the two screws holding the ODD bracket. Remove another screw as the picture shows.
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Duplicate symptom and obtain the failing symptoms in as much detail as possible.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items. Press F2 in the test items.
Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
Index of Error Messages Error Message List Error Messages Struck Key System CMOS checksum bad - Default configuration used Real time clock error Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found FRU/Action in Sequence See ““Keyboard or Auxiliary Input Device Check”...
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Error Message List No beep Error Messages Power-on indicator turns off and LCD is blank. Power-on indicator turns on and LCD is blank. Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Power-on indicator turns on and a blinking cursor shown on LCD during POST.
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
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Power-Related Symptoms Symptom / Error Battery can’t be charged or discharged System hang during POST PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PC Card cannot be inserted or ejected Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
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Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation/ standby mode. The system doesn't resume from standby mode after opening the lid of the portable computer. Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the...
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Modem/LAN-Related Symptoms Symptom / Error Internal modem does not work correctly. Internal LAN does not work correctly NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 75. Chapter 4 Action in Sequence Phone cable...
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for the system board in loop mode at least 10 times.
System Check” on page 65): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Picture Case/Cover/Bracket Assembly Partname And Description TOUCHPAD CABLE MODEM CABLE COVER SWITCH CABLE POWER CORD US (3 pin) POWER CORD PRC ( 3 Pin) POWER CORD KOREA ( 3 Pin) POWER CORD CONTINENTAL ( 3 Pin) POWER CORD UK ( 3 Pin) POWER CORD ITALIAN ( 3 Pin) POWER CORD SWISS ( 3 Pin) POWER CORD AUS ( 3 Pin)
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Picture Communication Module Chapter 6 Partname And Description I/O BRACKET W/MICROPHONE FRONT BEZEL FOR 4 IN 1 MODEL FRONT BEZEL FOR NON-4 IN 1 MODEL TOUCH PAD SHIELDING FOR TOUCH PAD BOARD TOUCH PAD BRACKET FOR TOUCH PAD WIRELESS BOARD COVER BLUETOOTH ANTENNA WIRELESS LAN ANTENNA Y CABLE WIRELESS LAN ANTENNA...
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Picture Main Board Partname And Description INVERTER BOARD W/MAYLAR E AMBIT T18I064 INVERTER BOARD W/MAYLAR E SUMIDA 53261-0590 LCD BRACKET 14.1" RIGHT W/HINGE LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 14.1” LEFT W/HINGE LCD BRACKET 14.1” LEFT W/HINGE LCD PANEL WITH LOGO-14” LCD PANEL WITH LOGO-15”...
Model Definition and Configuration TravelMate 660 Series Model Number 660XVi P-M1.3G 14.1XGA 660XCi P-M1.3G 14.1XGA 661XCi P-M1.4G 14.1XGA 660LCi P-M1.3G 15.0 SXGA+ Appendix A Memory (GB) 1x256MB 30/40 1x256MB 40/60 2x256MB 256MB 30/40 Appendix A Card Wirele Reader ss LAN...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® ® functions are tested under Windows XP Home, Windows XP Pro and Windows 2000 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
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1394 HUB: Aten 1394 HUB/FH-600 1394 External HDDCase: Storage BOX (2500E) 1394Video Camera: 1394 SONY DV/DCR-PC100 1394 MO: FUJITSU LIMITED MDF3130EE Panasonic PT_L757U Acer 7755c HUB: Highspeed\4 Port Adaptec\4 Port (XHUB4) for DELL HDD: Iogear HI-SPEE HDD USB 2.0 Enclosure\GHE125U Iogear HI-SPEE HDD USB 2.0 EXTERNAL...
USB Port Microsoft Optical Mouse\IET78CJ TARGUS Wheel Mouse Logitech Wheel Mouse BE-58 Logitech Optical Mouse M-BD58 Logitech Optical Mouse M-un58a Acer USB Mouse M012BO eenius USB Mouse USB Keyboard: Microsoft Internet Keyboard Pro SILITEK K/B SK-6000 NMB K/B USB Camera:...
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SANYO 3D Speaker/OTTO-301 DELL harman/kardon Ladtec ELITE-840 SONY Earphone MDR-CD60 Panasonic Earphone RP-H1254 Philips Earphone Alwa Earphone Alwa Mini Microphone Labtec Verse 504 Intel Access Point Buletooth mobile phone: Sony Ericsson Fujitsu PDA Nokia Mobile phone : 8910 Acer Port Replicator...
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1394 HUB: Aten 1394 HUB/FH-600 1394 External HDDCase: Storage BOX (2500E) 1394Video Camera: 1394 SONY DV/DCR-PC100 1394 MO: FUJITSU LIMITED MDF3130EE Panasonic PT_L757U Acer 7755c HUB: Highspeed\4 Port Adaptec\4 Port (XHUB4) for DELL HDD: Iogear HI-SPEE HDD USB 2.0 Enclosure\GHE125U Iogear HI-SPEE HDD USB 2.0 EXTERNAL...
USB Port Microsoft Optical Mouse\IET78CJ TARGUS Wheel Mouse Logitech Wheel Mouse BE-58 Logitech Optical Mouse M-BD58 Logitech Optical Mouse M-un58a Acer USB Mouse M012BO eenius USB Mouse USB Keyboard: Microsoft Internet Keyboard Pro SILITEK K/B SK-6000 NMB K/B USB Camera:...
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SANYO 3D Speaker/OTTO-301 DELL harman/kardon Ladtec ELITE-840 SONY Earphone MDR-CD60 Panasonic Earphone RP-H1254 Philips Earphone Alwa Earphone Alwa Mini Microphone Labtec Verse 504 Intel Access Point Buletooth mobile phone: Sony Ericsson Fujitsu PDA Nokia Mobile phone : 8910 Acer Port Replicator...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
ACPI 1.0a 23 AFLASH Utility 45 Battery Pack 52 BIOS 23 package 23 password control 23 ROM size 23 ROM type 23 vendor 23 Version 23 BIOS Setup Utility 33 BIOS Supports protocol 23 BIOS Utility 33 Basic System Settings 38 Navigating 34 Onboard Device Configuration 40 Startup Configuration 39...
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Model Definition 92 Modem 24 num lock on indicator 12 Online Support Information 105 Panel 6 Bottom 11 left 6 Rear 9 right 9 Parallel Port 27 PC Card 12, 28 PCMCIA 28 Pentium III 23 Power System Check 65 Battery Pack 66 Processor 23 RMA 81...