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Acer TravelMate 2300 Service Manual

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Acer TravelMate 2300/4000/4500 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 2300

  • Page 1 Acer TravelMate 2300/4000/4500 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 2300/4000/4500 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Kestrel/Extensa/Zl1 Series Model Comparision Table

    Kestrel / Extensa /ZL1 Series Model Comparision Table V.7 5/312004 Shipping priority No. 5 No. 6 Quanta Named Project Name Kestrel-P-M11P64 Kestrel-P-UMA Platform naming TM4500 TM4500 VERSION A1 VERSION A2 Chipset 855GME 855GME Banias 1.5 Banias 1.5 Dothan 1.5G Dothan 1.5G Dothan 1.6G Dothan 1.6G Dothan 1.7G...

  • Page 8: System Specifications

    System Specifications Features Below is a brief summary of the computer’s many feature: Performance ® ® Intel Pentium M processor 705, 715, 725, 735, 745, 755 or Intel ® Intel 855GME or 852 GM chipset (manufacturing option) 256/512 MB of DDR333 SDRAM standard, upgradeable to 2048 MB with dual soDimm modules 30 GB and above high-capacity, Enhanced-IDE hard disk Advanced Configuration Power Interface (ACPI) power management system.

  • Page 9: Keyboard And Pointing Device

    Rugged, yet extremely portable design Stylish appearance Full-size keyboard with four programmable launch keys Ergonomically-centered touchpad pointing device Acer FineTouch keyboard with a 5-degree curve Internet 4-way scroll button Keyboard and Pointing Device 88/89-key Windows keyboard Ergonomically-centered touchpad pointing device with scroll function...

  • Page 10: System Block Diagram

    System Block Diagram Chapter 1...

  • Page 11: Board Layout

    Board Layout Top View Keyboard Connector Bluetooth Board Connector LCD Cable Connector LED Board Connector Lid Switch Modem Cable Connector 3 in 1 Connector Speaker Connector Internal Microphone Connector Modem Board Connector Touchpad Board Connector Chapter 1...

  • Page 12: Bottom View

    Bottom View Power Jack Docking Audio Cable Connector Main Battery Connector ODD Connector Media Bay Connector Mini PCI Slot Second Battery Connector RTC Battery Connector DDR DIMM Connector HDD Connector Chapter 1 Audio Cable Connector Line-in Connector Headphone Out Connector Microphone-in Connector USB Connector IEEE 1394 Connector...
  • Page 13 Bluetooth Switch Wireless Switch LAN Cable Connector FAN Connector LAN Cable Connector Chapter 1...

  • Page 14: A Travelmate Tour

    A TravelMate tour After knowing your computer features, let us show you around your new TravelMate computer. Front Open View Icon Chapter 1 Item Display screen Also called LCD (liquid-crystal display), displays computer output. Microphone Internal microphone for sound recording. Keyboard Inputs data into your computer.
  • Page 15 Power button Turns the computer on and off. Chapter 1...

  • Page 16: Front Closed View

    Front Closed View Icon Speakers Infrared port Power indicator Battery indicator Bluetooth communications Wireless communication Line-in/Mic-in jack Line-in/MIc-in jack Speaker/Line-Out/ Headphone jack USB 2.0 port Latch Chapter 1 Item Description Left and right speakers deliver stereo audio output. Interfaces with infrared devices (e.g., infra- red printer, IR-aware computer).

  • Page 17: Left View

    Left View Icon Optical drive LED indicator Emergency eject hole Optical drive eject button AcerMedia bay (Manufacturing option) Item Description Internal optical drive; accepts CDs or DVDs depending on the optical drive type. Lights up when the optical drive is active. Ejects the optical drive tray when the computer is turned off.

  • Page 18: Right Panel

    Right Panel Icon Chapter 1 Item IEEE 1394 port Connects to IEEE 1394 devices. (Manufacturing option) PC Card slot eject Ejects the PC Card from the slot. button PC Card slot Connects to one Type II CardBus PC Card. 3-in-1 card reader Accepts MS, MMC and SD card.

  • Page 19: Rear Panel

    Power jace Connects to an AC adapter. External display port Connects a display device (e.g., external monitor, LCD projector). 100-pin port replicator Connects to an I/O port replicator, or Acer connector EasyPort expansion devices.(for (Manufacturing option) TravelMate 4500 only) Security keylock Connects to a Kensington-compatible computer security lock.

  • Page 20: Bottom Panel

    Bottom Panel Item Cooling fan Battery lock Memory compartment Hard disk bay AcerMedia bay release latch AcerMedia bay Battery release latch Battery bay Chapter 1 Description Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. Locks the battery in place.

  • Page 21: Indicators

    Indicators The computer has three easy-to-read status icons on the upper-right above the keyboard. Icon Function Caps lock Num lock Media Activity Description Lights when Caps Lock is activated. Lights when Num Lock is activated. Lights when the disc or AcerMedia is activated.
  • Page 22 In addition, there are two indicators at the front panel. Even when the cover is closed, the state or features can still be seen. Icon Function Power Battery indicator Chapter 1 Description Lights when the computer is on. Lights when the battery is being charged.

  • Page 23: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.

  • Page 24: Embedded Numeric Keypad

    Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Number keys on embedded Type numbers in a normal...

  • Page 25: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Icon Windows key Application Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + Tab (Activates next taskbar button) + E (Explores My Computer)

  • Page 26: Hot Keys

    Chapter 1 Function Hot key help Displays help on hot keys. Acer eSetting Launches the Acer eSetting in the Acer eManager set by the Acer Empowering key. Acer Launches the Acer ePowerManagement in the Acer ePowerManagement eManager set by the Acer Empowering key.
  • Page 27 Hot Key Icon Fn-y Fn-x Fn-z Alt Gr-$ Alt Gr-Euro Function Volume down Decreases the speaker volume. Brightness up Increases the screen brightness. Brightness down Decreases the screen brightness US dollar Types the US dollar sign. Euro Types the Euro symbol. Description Chapter 1...

  • Page 28: Special Key

    Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: The Euro symbol Open a text editor or word processor. Either directly press the Euro symbol at the bottom-right of the keyboard, or hold Alt Gr and then press the Euro symbol at the upper-center of the keyboard.

  • Page 29: Launch Keys

    Web browser, Empowering and programmable keys. Press the Acer Empowering Key to run the Acer EManager. The mail and Web browser are default for Email and Internet programs, but can be reset by users. To set the mail, Web browser and programmable keys, run the acer Launch Manager.
  • Page 30 In addition, there are two launch keys at the front panel. Even when the cover is closed, you can easily access the features of Wireless and Bluetooth Description Lights to indicate the status of Bluetooth ® Bluetooth (optional) communications. communications Wireless Lights to indicate the status of wireless LAN communications...

  • Page 31: Touchpad Basics

    Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. NOTE: If you are using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad.
  • Page 32 Function Left Button Scroll NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness. Chapter 1 Right Button Scroll Button...

  • Page 33: Hardware Specifications And Configurations

    Supports DIMM voltage Supports DIMM package Memory module combinations Specification Intel Celeron M processor at 1.3GHz~1.4GHZ for TravelMate 2300 Intel Pentim M processor at 1.5GHz~1.6GHz (Dothan) for TravelMate 4000 Intel Pentim M processor at 1.8GHz (Dothan) for TravelMate 4500 Intel 855GME+ICH4 Intel socketable 478pin Micro-BGA 1.308V (highest frequency mode) to 0.956V (low frequency mode)

  • Page 34: Memory Combinations

    Memory Combinations Slot 1 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.

  • Page 35: Modem Interface

    Modem Interface Item Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Wireless Module 802.11b/g (optional device) Item Chipset Data throughput Protocol Interface Wireless Module 802.11a/b/g (optional device) Item Chipset Data throughput...
  • Page 36 Hard Disk Drive Interface Item Drive Format Disks Spindle speed 4200 RPM (RPM) Performance Specifications Buffer size 2048KB/ Interface ATA/ATAPI-6; ATA-6 Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer 100 MB/Sec. rate Ultra DMA mode-5 (host~buffer, Mbytes/s) DC Power Requirements Voltage 5V(DC) +/- 5% tolerance...

  • Page 37: Audio Interface

    DVD-Dual Interface Item Applicable disc format Loading mechanism Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Audio Jack Item Number of audio jack Rated input...
  • Page 38 Video Memory Item Chipset Memory size Interface USB Port Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control IEEE 1394 Port Item Chipset Number of IEEE 1394 port Location Connector type PCMCIA Port Item PCMCIA controller Supports card type Number of slots...
  • Page 39 System Board Major Chips Item MODEM Bluetooth Wireless 802.11 b Wireless 802.11 b+g PCMCIA Audio 3-in-1 card reader Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell...
  • Page 40 LCD 14.1 inch Item Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support Color Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower ° Temperature Range( C) Operating Storage (shipping) LCD 15 inch Item Vendor &...

  • Page 41: Lcd Inverter

    LCD 15 inch Item ° Temperature Range( C) Operating Storage (shipping) LCD 15 inch and 15.4 inch Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m also called Brightness Luminance Uniformity Contrast Ratio...

  • Page 42: System Power Management

    LCD Inverter Item Output voltage frequency (k Hz) AC Adaptor Item Input rating Maximum input AC current Inrush current Efficiency System Power Management ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Chapter 1 Specification 55~58K Hz...
  • Page 43 Chapter 1...

  • Page 44: Bios Setup Utility

    VGA BIOS Ver: PQ1A24 KBC Ver: 1234567890123456789012 Serial Number Asset Tag Number: 1234567890 Product Aspire1680 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help ↑ ↓ Select Item ← → Exit Select Menu Chapter 2 during POST (when “Press <F2> to enter Setup” message is prompted...

  • Page 45: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
  • Page 46 VGA BIOS Ver: PQ1A24 KBC Ver: 1234567890123456789012 Serial Number Asset Tag Number: 1234567890 Product Aspire1680 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit Select Menu NOTE: The system information is subject to different models. Parameter Floppy Disk Drive Shows floppy drive type informaiton only when this model has floppy disk drive.
  • Page 47 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Info. Main System Time: System Date: System Memory: 640 KB Extended Memory: 238MB Video Memory...
  • Page 48 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. The hours are displayed with 24-hour format. System Date Sets the system date. System Memory This field reports the memory size of the system.
  • Page 49 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Info. Main Internal Touchpad: Infrared Port (FIR): Help Select Item ↑ ↓ ← → Exit Select Menu The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.
  • Page 50 Parameter Legacy USB Support Enables, disables USB interface devices support. (Enable for use with a non-USB aware Operating System such as DOS or UNIX). Hard Disk Recovery Enables or disables Hard Disk to Hard Disk system Recovery by pressing Fn+F10 key during POST. Chapter 2 Description Option:...
  • Page 51 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Supervisor Password Is: User Password Is: Primary HardDisk Security: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on Boot Help ↑...

  • Page 52: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
  • Page 53 Press e. After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key.
  • Page 54 If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
  • Page 55 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Info. Main CD-ROM/DVD Drive Floppy Devices +Hard Drive...
  • Page 56 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help Select Item ↑ ↓ ← → Exit Select Menu The table below describes the parameters in this screen.

  • Page 57: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 58: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers...

  • Page 59: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
  • Page 60 Screw Type M2.5*6 (Part number: 86.T23V7.010) M2.5*6 (Part number: 86.T23V7.010) M2.5*6 (Part number: 86.T23V7.010) M2.5*3 (Part number: 86.T25V7.012) M2.5*3 (Part number: 86.T25V7.012) Chapter 3 Location Remove the IO bezel then you will see. Remove the heatsink cover then you will see. Remove the HDD cover then you will see.

  • Page 61: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 62: Screw List

    Antenna set Screw List Item Description SCREW M2.0X3.0-I-NI-NYLOK SCREW I2.5*3M-BNIH(M2.5L3) SCREW M2.5*4L-BZN-NYLOK SCREW M2.0X5-I-NI-NYLOK SCREW MM25060IL69 SCREW M2.0*5-I(NI)(NYLOK) SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M1.7*3.0-I (BK) SCREW I3*3.5M-NIH(M3L3.5) Chapter 3 LCD Module LCD Bezel *6 hinges *2 brackets LCD Cover Assembly LCD Cable 4 screw pads...

  • Page 63: Removing The Battery Pack

    Removing the Battery Pack Unlock the battery lock. Slide the battery latch as shown then remove the battery pack. Chapter 3...

  • Page 64: Removing The Thermal Module And Cpu

    Removing the HDD Module/the Memory and the Wireless LAN Card/the Thermal Module and the CPU/ODD Module and LCD Module Removing the HDD Module Remove the two screws holding the HDD cover. Remove the HDD cover. Detach the HDD module then remove it. Removing the Memory and the Wireless LAN Card Remove the two screws that secure the RAM/Wireless cover.
  • Page 65 Remove the heatsink cover from the main unit. Disconnect the fan cable. Remove the four screws that secure the thermal module. Pull the thermal module outwards then remove it. NOTE: The edge of the thermal module as shown is very sharp. Be very careful as you remove the thermal module.

  • Page 66: Removing The Odd Module

    Removing the ODD Module Release the ODD latch. Remove the ODD module from the main unit. Removing the LCD Module Remove the three screws holding the keyboard cover. Open the LCD module as the picture shown then detach the keyboard cover from the main unit. Remove the two screws that secure the keyboard as shown.
  • Page 67 Chapter 3...

  • Page 68: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly Remove the two screws holding the switch board. Remove the switch board. Disconnect the touchpad FFC from the main board. Disconnect the bluetooth cable. Remove the five screws that secure the upper case.

  • Page 69: Disassembling The Lower Case Assembly

    Remove the three screws that secure the touchpad board. Remove the touchpad board from the upper case. Disconnect the touchpad board to touchpad FFC. Remove the touchpad board to touchpad FFC from the uppwer case assembly. Remove the four screws holding the touchpad bracket. Detach the touchpad bracket from the upper case assembly.
  • Page 70 Disconnect the MDC cable from the modem board. Detach the MDC cable from the main board. Remove the two screws holding the modem board. Remove the modem board from the lower case. Disconnect the speaker cable from the main board. Remove the two screws that secure the main board.
  • Page 71 Chapter 3...

  • Page 72: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Disconnect the inverter board then remove it. Remove the three screws holding the right hinge. Then remove the three screws that secure the left hinge.
  • Page 73 13. Remove the left bracket as the picture shows. 14. Tear off the tape fastening the LCD cable. 15. Tear off the the LCD cable fastening the LCD cable, then remove it.. Chapter 3...

  • Page 74: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove the two screws holding the HDD bracket on one side. Remove another two screws holding the HDD bracket on the other side. Then take the hard disc drive out from the HDD bracket. Disassembling the Optical Drive Module Remove the four screws as the picture shows.
  • Page 75 Chapter 3...

  • Page 76: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Duplicate symptom and obtain the failing symptoms in as much detail as possible.

  • Page 77: System Check Procedures

    System Check Procedures External Diskette Drive Check If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.

  • Page 78: Power System Check

    Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

  • Page 79: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 80: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 81: Index Of Error Messages

    Index of Error Messages Error Message List Error Messages Struck Key System CMOS checksum bad - Default configuration used Real time clock error Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found FRU/Action in Sequence See “Keyboard or Auxiliary Input Device Check”...
  • Page 82 Error Message List No beep Error Messages Power-on indicator turns off and LCD is blank. Power-on indicator turns on and LCD is blank. Power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Power-on indicator turns on and a blinking cursor shown on LCD during POST.

  • Page 83: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 84 Code Chapter 4 Beeps Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled 2-2-3-1 Test for unexpected interrupts...
  • Page 85 Code Beeps Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure.
  • Page 86 Code Chapter 4 Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size...

  • Page 87: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.

  • Page 88: Pcmcia-Related Symptoms

    Power-Related Symptoms Symptom / Error Battery can’t be charged or discharged System hang during POST PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PC Card cannot be inserted or ejected Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.

  • Page 89: Peripheral-Related Symptoms

    Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation/ standby mode. The system doesn't resume from standby mode after opening the lid of the portable computer. Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the...
  • Page 90 Modem/LAN-Related Symptoms Symptom / Error Internal modem does not work correctly. Internal LAN does not work correctly NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 85. Chapter 4 Action in Sequence Phone cable...

  • Page 91: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for the system board in loop mode at least 10 times.

  • Page 92: Undetermined Problems

    System Check” on page 71): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 93: Use Napp Cd To Build Master Hard Disc Drive

    Use NAPP CD to Build Master Hard Disc Drive CD to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
  • Page 94 Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.
  • Page 95 Then insert the System CD to the optical drive. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...

  • Page 96: Disk To Disk Recovery

    Disk to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
  • Page 97 Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order.
  • Page 98 After you place the Recovery CD to the optical drive, you will see the display below. Then insert the System CD to the optical drive. Chapter 4...
  • Page 99 You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...

  • Page 100: Jumper And Connector Locations

    Jumper and Connector Locations Top View Keyboard Connector Bluetooth Board Connector LCD Cable Connector LED Board Connector Chapter 5 3 in 1 Connector Speaker Connector Internal Microphone Connector Modem Board Connector Chapter 5 CN10 CN12 CN11...
  • Page 101 Lid Switch Modem Cable Connector Touchpad Board Connector Chapter 5...

  • Page 102: Bottom View

    Bottom View Power Jack Docking Audio Cable Connector Main Battery Connector ODD Connector Media Bay Connector Mini PCI Slot Second Battery Connector RTC Battery Connector DDR DIMM Connector HDD Connector Chapter 5 CN13 Audio Cable Connector CN14 Line-in Connector CN15 Headphone Out Connector CN16 Microphone-in Connector...
  • Page 103 Bluetooth Switch Wireless Switch FAN Connector LAN Cable Connector CN20 CN17 Chapter 5...

  • Page 104: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 105: Exploded Diagram

    Exploded Diagram Chapter 6...
  • Page 106 TravelMate 4000 Picture Adapter Battery Boards Chapter 6 Partname And Description ADAPTER 65W 3 PIN DELTA SADP-65KB BF ADAPTER 65W 3 PIN LITE-ON PA-1650-02 QA 19V ADAPTER 65W 3 PIN LI-SHIN SLS0335A 19V BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BATTERY SIMPLO LI-ION 4S2P 4.4A 916- 3020...
  • Page 107 TravelMate 4000 Picture Cables Case/Cover/Bracket Assembly Partname And Description FFC CABLE - TP/B TO MB MODEM CABLE POWER CORD US (3 PIN) POWER CORD PRC (3 PIN) POWER CORD KOERA ( Pin) POWER CORD EU (3 PIN) POWER CORD UK (3 PIN) POWER CORD ITALIAN (3 PIN) POWER CORD- SWISS POWER CORD AU (3 PIN)
  • Page 108 TravelMate 4000 Picture Communication Module Optical Disc Drive Module Chapter 6 Partname And Description HEATSINK COVER HDD COVER 3 IN 1 DUMMY COVER Note: The image on the left is 3 in 1 cover. If that is 3 in 1 dummy cover, there is no card insert space on the cover.
  • Page 109 TravelMate 4000 Picture HDD/Hard Disk Drive Keyboard Partname And Description DVD-ROM DRIVE 8X QSI SDR-083 DVD/CDRW COMBO DRIVE 24X QSI SBW- 242C DVD/CDRW COMBO DRIVE 24X KME UIDA- DVD DUAL DRIVE QSI SDW-042 DVD DUAL DRIVE PIONEER DVR-K14RA DVD DUAL DRIVE LITE-ON SOSW-852S DVD SUPER MULTI DRIVE KME UJ-830B DVD SUPER MULTI DRIVE HLDS GSA- 4080N...
  • Page 110 TravelMate 4000 Picture Chapter 6 Partname And Description TM4500/TM4000/TM2300 KEYBOARD DARFON US International Note: The keyboard on the exploded diagram is non-ergo for Aspire series. TM4500/TM4000/TM2300 KEYBOARD DARFON Chinese TM4500/TM4000/TM2300 KEYBOARD DARFON Spanish TM4500/TM4000/TM2300 KEYBOARD DARFON Thai TM4500/TM4000/TM2300 KEYBOARD DARFON Brazilian Protugese TM4500/TM4000/TM2300 KEYBOARD DARFON Korea TM4500/TM4000/TM2300 KEYBOARD...
  • Page 111 TravelMate 4000 Picture LCD Module Partname And Description LCD MODULE 14.1 IN. XGA AU B141XG05 LCD MODULE 14.1 IN. XGA QDI QD141XLH12 LCD MODULE 14.1 IN. XGA CMO N141XB- LCD MODULE 15 IN. XGA AU B150XG01 LCD MODULE 15 IN. XGA QDI QDI150XL06- LCD MODULE 15 IN.
  • Page 112 TravelMate 4000 Picture Main Board Memory Chapter 6 Partname And Description LCD CABLE - 14.1 IN. XGA LCD CABLE - 15 IN. XGA LCD CABLE - 15.4 IN. WXGA LCD BRACKET W/HINGE 14 IN. - L LCD BRACKET W/HINGE 14 IN. - R LCD BRACKET W/HINGE 15 IN.
  • Page 113 TravelMate 4000 Picture Speaker Heatsink Miscellaneous Screw Partname And Description 512M Infineon SO-DIMM DDR333 512MB HYS64D64020GBDL-6-C (.11u/B) 512MB NANYA SO-DIMM DDR333 512MB NT512D64SH8A0FM-6K 512MB Micron SO-DIMM DDR333 512MB MT8VDDT6464HDG-335C1 (.11u), SPEAKER SET THERMAL MODULE VGA HEATSINK W/PAD NAME PLATE RUBBER FOOT LCD SCREW RUBBER PAD LCD BEZEL RUBBER PAD SCREW M2.0X3.0-I-NI-NYLOK...
  • Page 114 TravelMate 4500 Picture Adapter Battery Boards Cable Case/Cover/Bracket Assembly Communication Module Chapter 6 Partname And Description ADAPTER 65W 3 PIN DELTA SADP-65KB BF ADAPTER 65W 3 PIN LITE-ON PA-1650-02 QA 19V ADAPTER 65W 3 PIN LI-SHIN SLS0335A 19V BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE...
  • Page 115 TravelMate 4500 Picture Combo Module Partname And Description INTEL PENTIUM M 1.5G 2M 400FSB uFCPGA2 SL6F9 B-1 STEPPING INTEL PENTIUM M 1.6G 2M 400FSB uFCPGA2 SL7EG B-1 STEPPING INTEL PENTIUM M 1.7G 2M 400FSB uFCPGA2 SL7EP B-1 STEPPING INTEL PENTIUM M 1.8G 2M 400FSB uFCPGA2 SL7EN B-1 STEPPING INTEL PENTIUM M 2.0G 2M 400FSB uFCPGA2 SL7EM B-1 STEPPING...
  • Page 116 TravelMate 4500 Picture HDD/Hard Disk Drive Keyboard Chapter 6 Partname And Description DVD DUAL BEZEL FOR LITE-ON DVD SUPER MULTI MODULE KME UJ-830B SWAP DVD SUPER MULTI DRIVE KME UJ-830B OPTICAL DEVICE CONNECTOR BOARD W/ MYLARY OPTICAL DEVICE HOLDER-SWAP DVD SUPER MULTI BEZEL FOR KME DVD SUPER MULTI MODULE HLDS GSA- 4080N SWAP DVD SUPER MULTI DRIVE HLDS GSA-...
  • Page 117 TravelMate 4500 Picture Partname And Description TM4500/TM4000/TM2300 KEYBOARD DARFON UK TM4500/TM4000/TM2300 KEYBOARD DARFON German TM4500/TM4000/TM2300 KEYBOARD DARFON Italian TM4500/TM4000/TM2300 KEYBOARD DARFON French TM4500/TM4000/TM2300 KEYBOARD DARFON Swiss/G TM4500/TM4000/TM2300 KEYBOARD DARFON Portuguese TM4500/TM4000/TM2300 KEYBOARD DARFON Arabic TM4500/TM4000/TM2300 KEYBOARD DARFON Belgium TM4500/TM4000/TM2300 KEYBOARD DARFON Sweden TM4500/TM4000/TM2300 KEYBOARD DARFON Czech...
  • Page 118 TravelMate 4500 Picture Chapter 6 Partname And Description LCD 15 IN. XGA QDI QDI150XL06-01 LCD INVERTER BOARD LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN. - L LCD BRACKET W/HINGE 15 IN. - R LCD PANEL W/LOGO ANTENNA 14/15 IN. LCD BEZEL W/RUBBER PAD 15 IN.
  • Page 119 TravelMate 4500 Picture Mainboard Memory Partname And Description LCD PANEL W/LOGO ANTENNA 14/15 IN. LCD BEZEL W/RUBBER PAD 15 IN. LCD MODULE 15 IN. SXGA AU B150PG01 LCD 15" TFT SXGA+ AU B150PG01 LCD INVERTER BOARD LCD CABLE - 15 IN. SXGA LCD BRACKET W/HINGE 15 IN.
  • Page 120 TravelMate 4500 Picture Speaker SPEAKER Heatsink Miscellaneous Weights Saver 2nd HDD Base 2nd HDD Cover 2nd HDD Bracket Kit Screw Chapter 6 Partname And Description 256M Samsung SO-DIMM DDR333 256MB M470L3224FT0-CB3 (.13u) 256M Hynix SO-DIMM DDR333 256MB HYMD232M646D6-J AA 512M Infineon SO-DIMM DDR333 512MB HYS64D64020GBDL-6-C (.11u/B) 512MB NANYA SO-DIMM DDR333 512MB NT512D64SH8A0FM-6K...
  • Page 121 Chapter 6...
  • Page 122 Chapter 6...

  • Page 123: Model Definition And Configuration

    Model Definition and Configuration TravelMate 4000 Series Model Number 4001WLCi 15.4" PM 715 WXGA (1.5GHz/2M) 4001WLMi 15.4" PM 715 WXGA (1.5GHz/2M) 4001WFLMi 15.4" PM 715 WXGA (1.5GHz/2M) 4001WFLCi 15.4" PM 715 WXGA (1.5GHz/2M) 4001WNLCi 15.4" PM 715 WXGA (1.5GHz/2M) 4001WNLMi 15.4"...

  • Page 124: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 125: Microsoft Windows

    ® ® Microsoft Windows Item Processor Memory XP Pro Environment Test Intel Celeron 1.3GHz Intel Celeron 1.4GHz Intel PMP 705Banias 1.5 GHz, Tj85 Intel Dothan 715/1.5GHz Intel Dothan 725/1.6GHz Intel Dothan 735/1.7GHz Intel Dothan 745/1.8GHz Intel Dothan 755/2.0GHz 256MB NANYA SO-DIMM DDR333 NT256D64SH8BAGM 256MB Infineon SO-DIMM DDR333 HYS64D32020GDL 256MB Infineon SO-DIMM DDR333 HYS64D32020HDL 256MB Micron SO-DIMM DDR333 MT4VDDT3264HG...
  • Page 126 Item Hard Disk Drive DVD-ROM Drive 8X DVD/CD-RW Combo DVD-dual DVD-Super Multi AC Adapter (3 pin) Power Cord Battery Li-Ion, 8 cells CRT Port Parallel Port Appendix B Specifications 30G HGST Moraga+ HTS424030M9AT00 30G Toshiba MK3025GAS30GB 30G Seagate 30G ST93015A 40G HGST Moraga+ HTS424040M9AT0040GB 40G Toshiba PLUTO MK4025GAS 40G SEAGATE ST94019A40G...
  • Page 127 Handy Drive: SanDisk Cruzer USB 2.0 Handy Drive 256MB USB Mouse: BenQ M102-G80 Logitech Mouse M-BE58 Microsoft Wheel Mouse Optical USB & PS2 Compatible Acer MP0930 USB Keyboard: Microsoft Internet Keyboard Pro BenQ 6511-ME KILITEK USB KeyPad: LUNARIS TK-LU2BSV USB Keypad...
  • Page 128 Item USB Port GB LAN HUB PS/2 Port COM Port S-Video PC Card Appendix B Specifications USB CCD: ViewQuest NB330 USB HDD: HD 530 Tested to comply with FCC Standards USB FDD: Teac USB FDD Yano USB FDD UFD-04 NEC USB FDD Mitsumi USB FDD D353FUE USB Speaker: J-S USB 3D Speaker /J1321...
  • Page 129 Item PC Cards Memory Card Audio Jacks Access Point Bluetooth Specifications LAN+Modem card: Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA Card: 4 in1 WIN&MAC Card reader+Transcend 128MB Apapter CF Card Read + PNY CF CARD 128MB Wireless LAN Card: CISCO AIRONET 350 SERIES\AIR-PCM350 Linksys WPC11ver.4 Intel(R)PRO / Wireless 2011B LAN PC Card...

  • Page 130: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 131 Appendix C...

This manual is also suitable for:

Travelmate 4000Travelmate 4500Travelmate 4000 series

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