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4. Do the following to uninstall each of your scanning software programs and follow any on-screen
instructions:
• Windows 10: Click
software program and click Uninstall.
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the scanner software program and click Uninstall/Change.
• Windows 7: Open the Windows Control Panel utility. Select Programs and Features. (In
Classic view, select Programs and click Uninstall a program.) Select the scanner software
program and click Uninstall/Change.
5. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
Parent topic:
Uninstalling Scanner Software - Mac
In most cases, you do not need to uninstall your scanner software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your scanner software as
described here.
1. To download the Uninstaller utility, visit
latin.epson.com/support
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your scanner software, see the Start Here sheet for instructions.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
Parent topic:
and select
Uninstall Your Scanner Software
(Caribbean) and select your product.
Uninstall Your Scanner Software
(Settings) > Apps > Apps & features. Select the scanner
epson.com/support
(U.S.),
epson.ca/support
149
(Canada), or
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