Acer Aspire 4930 Series Service Manual
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Acer Aspire 4930 Series Service Manual

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Aspire 4930/4930G Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 4930 Series

  • Page 1 Aspire 4930/4930G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 4930 Series service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Acer eRecovery Management ........25...
  • Page 8 Table of Contents External Modules Disassembly Flowchart ......59 Removing the Battery Pack ........60 Removing the SD dummy card .
  • Page 9 Aspire 4930 Exploded Diagram ........
  • Page 10 Table of Contents...

  • Page 11: System Specifications

    Dolby-certified surround sound system with two built-in stereo speakers and one subwoofer • supporting low-frequency effects S/PDIF (Sony/Philips Digital Interface) support for digital speakers • Acer PureZone technology with two built-in stereo microphones • Chapter 1 (For Aspire 4390G only) Chapter 1...

  • Page 12: Dimensions And Weight

    • Touch Pad pointing device • Empowering Key • Easy-launch buttons: WLAN, Internet, email, Bluetooth, Acer Arcade™ • Acer MediaTouch keys: play/pause, stop, previous, next and record keys • Volume wheel • Acer Media Center remote control* • I/O interface Acer EasyPort IV connector •...
  • Page 13 3 USB 2.0 ports • HDMI™ port with HDCP support • Consumer infrared (CIR) port • External display (VGA) port • Headphones/speaker/line-out port with S/PDIF support • Microphone-in jack • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-11) port •...

  • Page 14: System Block Diagram

    System Block Diagram Chapter 1...

  • Page 15: Your Acer Notebook Tour

    Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View Icon Chapter 1 Item Acer PureZone Two internal stereo microphones for sound recording. Acer Crystal Eye Web camera for video communication.

  • Page 16: Closed Front View

    Keyboard For entering data into your computer. Speakers Left and right speakers deliver stereo audio output. Acer MediaTouch For use with Acer Arcade and other media keys playing programs. Power button Turns the computer on and off. Item CIR receiver Receives signals from a remote control.

  • Page 17: Left View

    Left View Icon HDMI Chapter 1 Item Acer EasyPort IV Connects to Acer EasyPort IV. connector Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). HDMI Connects to a television or display device with HDMI input.

  • Page 18: Right View

    Right View Icon Rear View Icon Item Kensington lock Connects to a Kensington-compatible computer slot security lock. Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.

  • Page 19: Bottom View

    Bottom View Icon Chapter 1 Item Battery bay Houses the computer's battery pack. Battery release Releases the battery for removal. latch Memory Houses the computer's main memory. compartment Hard disk bay Houses the computer's hard disk (secured with screws). Battery lock Locks the battery in position.

  • Page 20: Indicators

    Indicators The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. Icon Power Battery Num Lock Caps Lock NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

  • Page 21: Easy-Launch Buttons

    WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. Icon...

  • Page 22: Touch Pad Basics (With Fingerprint Reader)

    Touch Pad Basics (with fingerprint reader) The following items show you how to use the Touch Pad with Acer Bio-Protection fingerprint reader: Move your finger across the Touch Pad (2) to move the cursor. • Press the left (1) and right (4) buttons located beneath the Touch Pad to perform selection and •...

  • Page 23: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.

  • Page 24: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...

  • Page 25: Hot Keys

    <Fn> + < > <Fn> + <F1> <Fn> + <F2> Chapter 1 Function Hotkey help Displays help on hotkeys. Acer eSettings Launches Acer eSettings Management in Acer Management Empowering Technology. Acer ePower Launches Acer ePower Management in Acer Management Empowering Technology. Sleep Puts the computer in Sleep mode.

  • Page 26: Special Key

    Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.

  • Page 27: Acer Empowering Technology

    Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Displayed by default in the upper half of your screen, it provides access to the following utilities: Acer eNet Management hooks up to location-based networks intelligently.

  • Page 28: Acer Enet Management

    To access this utility, select "Acer eNet Management" from the Empowering Technology toolbar or run the program from the Acer Empowering Technology program group in Start menu. You can also set Acer eNet Management to start automatically when you boot up your PC.

  • Page 29: Acer Epower Management

    Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information.
  • Page 30 If necessary, change the display and sleep settings you want your computer to use. Click "OK" to save your new power plan. To switch between power plans: Select the power plan you wish to switch to from the drop-down list. Click "Apply".

  • Page 31: Acer Eaudio Management

    Acer eAudio Management Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby® Home Theater™ on your system. Select "Movie" or "Game" mode to experience the awesome realism of 5.1-channel surround sound from just 2 speakers, via Dolby Virtual Speaker technology. "Music" mode lets you enjoy your favorite tunes, in vivid detail.

  • Page 32: Acer Epresentation Management

    Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external display device or projector using the hotkey: <Fn> + <F5>. If auto-detection hardware is implemented in the system and the external display supports it, your system display will be automatically switched out when an external display is connected to the system.

  • Page 33: Acer Edatasecurity Management (For Selected Models)

    Acer eDataSecurity Management Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for Lotus Notes and Microsoft Outlook.

  • Page 34: Acer Elock Management

    Acer eLock Management Acer eLock Management is simple yet effective utility that allows you to lock removable storage, optical and floppy drive devices to ensure that data can't be stolen while your system is unattended. Removable Storage Devices — includes USB disk drives, USB pen drives, USB flash drives, USB •...

  • Page 35: Acer Erecovery Management

    Reinstall applications/drivers • NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's "System backup to optical disc" feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer ezDock.

  • Page 36: Acer Esettings Management

    Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: Provides a simple graphical user interface for navigation. • Prints and saves hardware specifications. • Lets you set an asset tag for your system.

  • Page 37: Windows Mobility Center

    The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightness, power plan, volume, wireless networking on/off, external display settings, display orientation and synchronization status.

  • Page 38: Using The System Utilities

    Apply to confirm the new settings and click OK to complete the process. Apply Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start...

  • Page 39: Launch Manager

    Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: Run Acer GridVista and select your preferred screen configuration for each display from the task bar.

  • Page 40: Norton Internet Security

    Norton Internet Security Norton Internet Security is an anti-virus utility that can protect against viruses, keeping your data safe and secure. How do I check for viruses? Double-click the Norton Internet Security icon on the Windows desktop. Select Tasks & Scans. Select Run Scan to scan your system.

  • Page 41: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item CPU type Core logic CPU package CPU core voltage CPU Fan True Value Table CPU Temperature Core 0 Core 1 Throttling 50%: On= 100°C; OFF=90°C • OS shut down at 105°C; H/W shut down at 96°C •...
  • Page 42 Cache Item Cache controller Cache size System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Memory Combinations Slot 1 256MB...
  • Page 43 LAN Interface Item LAN Chipset Supports LAN protocol LAN connector type LAN connector location Features Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Wireless Module 802.11b/g Item Chipset Data throughput Protocol Interface Hard Disk Drive Interface Item Vendor & HGST 2.5”...
  • Page 44 150 MB/Sec. Ultra DMA mode-5 Ultra DMA mode-5 5V(DC) +/- 5% 5V(DC) +/- 5% Specification PLDS Corp./DS-8A2S, Pioneer/DVR-TD08RS, Hitachi/GSA-T50N, Acer/UJ870ABAA-A, Sony/BC-5500S-AR, Toshiba/TS-L633A With CD Diskette Sustained: Max 3.6Mbytes/sec SATA Applicable media types: CD-ROM, CD-R and CD-RW DVD-ROM (4.7G/8.54G) single layer...
  • Page 45 Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Video Memory Item Chipset Memory size USB Interface Item Chipset USB Compliancy Level OHCI Number of USB port Location Serial port function control System Board Major Chips...
  • Page 46 Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage LCD 14.1” Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m also called Brightness Luminance Uniformity...
  • Page 47 LCD Inverter Item Vendor & model name Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (k Hz) AC Adapter Item Input rating Maximum input AC current Inrush current Efficiency System Power Management ACPI mode Mech.
  • Page 48 Chapter 1...

  • Page 49: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 50: Information

    InsydeH20 Setup Utility Security Power Boot Intel (R) Core (TM)2 Duo CPU @ 2.40GHz 2.40GHz Hitachi HTS543516K9SA00 071129BB0C02WGHDKKGC Slimtype DVD A DS8A2S V0.15T2 Intel V1588 Aspire 4930 Acer 864BD4BE-6B22-5843-38D2-001B38D637FC F5/F6 Change Item Enter Select Submenu Description Rev. 3.5 Exit Setup Default...

  • Page 51: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main Advanced System Time System Date Total Memory Video Memory Quick Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode ↑↓...

  • Page 52: Advanced

    Advanced The Advanced screen allows the user to configure the various advanced BIOS options. IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless you have experience adjusting these items, we recommend that you leave these settings at the default values.
  • Page 53 Parameter Enter the USB Configuration menu. Configuration Chipset Enter the Chipset Configuration menu. Configuration ACPI Table/ Enter the ACPI Table/Features Control Features Control menu. Express Card Disable or Enable the Express Card solution for windows Standby and Hibernation. PCI Express Enter the PCI Port 1 to 6 configuration Root Port 1 to 6 menus.

  • Page 54: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Advanced Supervisor Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Password Set Hdd Password Power on password ↑↓...

  • Page 55: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive).

  • Page 56: Changing A Password

    Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

  • Page 57: Power

    Power The Power screen allows the user to configure various CPU and power management options and device wakeup behavior. Information Main Advanced Advanced CPU Control Platform Power Management ACPI S3: Wake on PME Wake on Modem Ring Auto wake on S5 Quickly S4 Resume ↑↓...
  • Page 58 Parameter Platform Power Enter the Platform Power Management management menu. ACPI S3 Enable or Disable ACPI S1/S3 Sleep State Wake on PME Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake up event occurs. Wake on Modem Enable or Disable wake up when the Ring...

  • Page 59: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main Advanced Boot priority order: 1.

  • Page 60: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main Advanced Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes ↑↓ Help Select Item ←→ Exit Select Menu The table below describes the parameters in this screen.

  • Page 61: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. • Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 62: Remove Hdd/Bios Utility

    Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: If you key in wrong HDD password for three time, “HDD password error code” would display on the • screen. See the image below. If you need to solve HDD password locked problem, you can run HDD_PW.EXE •...
  • Page 63 Chapter 2...
  • Page 64 Remove BIOS Password: If you key in wrong Supervisor Password for three time, “System Disabled” would display on the • screen. See the image below. If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE • Key in “bios_pw 14452 0” Choose one upper-case string Reboot the system and key in “qjjg9vy”...
  • Page 65 Chapter 2...
  • Page 66 Chapter 2...

  • Page 67: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...

  • Page 68: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface.

  • Page 69: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 70: Removing The Battery Pack

    Removing the Battery Pack Turn computer over. Slide the battery lock/unlock latch to the unlock position. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). Chapter 3...

  • Page 71: Removing The Sd Dummy Card

    Removing the SD dummy card Push the SD dummy card all the way in to eject it (1, 2). Pull it out from the slot. Chapter 3...

  • Page 72: Removing The Expresscard Dummy Card

    Removing the ExpressCard dummy card Push the ExpressCard dummy card all the way in to eject it. Pull it out from the slot. Chapter 3...

  • Page 73: Removing The Lower Covers

    Removing the Lower Covers See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. Remove the five screws from the memory, HDD, and WLAN bays. Step Size (Quantity) Memory Cover...
  • Page 74 Remove the HDD cover as shown. Remove the WLAN cover as shown. Chapter 3...

  • Page 75: Removing The Dimm Module

    Removing the DIMM Module See “Removing the Battery Pack” on page 60. Remove the Memory Module cover See “Removing the Lower Covers” on page 63. Push out the release latches on both sides of the DIMM socket to release the DIMM module. Remove the DIMM module.

  • Page 76: Removing The Wlan Board Module

    Removing the WLAN Board Module See “Removing the Battery Pack” on page 60. Remove the WLAN cover. See “Removing the Lower Covers” on page 63. Disconnect the antenna cables from the WLAN board. Move the antenna away and remove the two screws (A) on the WLAN board to release the WLAN board. Step Size (Quantity) M2 x L3 (2)
  • Page 77 Detach the WLAN board from the WLAN socket. NOTE: When attaching the antenna back to the WLAN board, make sure the cables are arranged properly. Chapter 3...

  • Page 78: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 60. Remove the HDD cover, See “Removing the Lower Covers” on page 63. Use the mylar tab to slide and lift up the hard disk drive module to remove. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
  • Page 79 Remove the HDD from the carrier. Chapter 3...

  • Page 80: Removing The Optical Drive Module

    Removing the Optical Drive Module See “Removing the Battery Pack” on page 60. Remove the Memory cover. See “Removing the Lower Covers” on page 63. Remove the screw securing the ODD module. Carefully use a plastic screw driver to release the locking catch. Chapter 3...
  • Page 81 Pull the optical drive module out from the main unit. Remove the two screws (A) securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Chapter 3...
  • Page 82 Insert a pin in the eject hole of the ODD to eject the ODD tray. Press down on the locking catch to release the ODD cover, and remove. Step Size (Quantity) M2.5 x L5 (1) M2 x L4 (3) Color Black Black 1.6 Kgf-cm...

  • Page 83: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Item Screw M2 x L3 M2 x L5 M2 x L4 M2.5 x L8 Chapter 3 Color Part No. Black 86.00D29.620 Black 86.00E32.725 Black 86.00F24.724 Black 86.00E34.738...

  • Page 84: Removing The Switch Cover

    Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. See “Removing the Battery Pack” on page 60. Locate and remove the two securing screws as shown.
  • Page 85 Turn the Switch Cover over to expose the interface cable and detach it using the tweezers. Lift the Switch Cover clear of the chassis. Chapter 3...

  • Page 86: Removing The Keyboard

    Removing the Keyboard See “Removing the Battery Pack” on page 60.. Push down on the two latches securing the keyboard to the upper case. Lift the keyboard away from the chassis as shown. Chapter 3...
  • Page 87 Turn over the keyboard on the Touch Pad area. Disconnect both sides of the keyboard cable from the mainboard to remove the keyboard. Chapter 3...

  • Page 88: Removing The Antenna

    Removing the Antenna Remove the Antenna Cables from the securing pins as shown. Chapter 3...
  • Page 89 Turn the computer over. Remove the adhesive tape from the antenna cable. Feed the antenna cables from the underside of the computer. Chapter 3...
  • Page 90 Remove the Antenna Cables from the securing pins as shown. Pull the cables under the speaker panel as shown. Chapter 3...
  • Page 91 Place the antenna cable as shown to avoid damaging them. Chapter 3...

  • Page 92: Removing The Lcd Module

    Removing the LCD Module See “Removing the Battery Pack” on page 60. See “Removing the Lower Covers” on page 63. See “Removing the WLAN Board Module” on page 66. See “Removing the Keyboard” on page 76. See “Removing the Antenna” on page 78. Remove the two securing screws from the bottom of the chassis.
  • Page 93 Remove the six securing screws from the LCD module. Step Size (Quantity) M2.5*8 NL (4) M2.5*5 NL (2) Carefully remove the LCD module from the chassis. Chapter 3 Color Black Black Torque...

  • Page 94: Removing The Upper Cover

    Removing the Upper Cover See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 95 13. Turn the computer over. Remove the seven screws on the top panel. Step Size (Quantity) Color Torque M2.5*5 NL (7) Black 14. Disconnect the five cables from the mainboard as shown. Chapter 3...
  • Page 96 Disconnect A as shown. Release the securing latches and disconnect C as shown. Release the securing latches and disconnect E as shown. Release the securing latches and disconnect B as shown. Release the securing latches and disconnect D as shown. Chapter 3...
  • Page 97 15. Remove the upper cover by lifting upward from the chassis, rear edge first. 16. Turn the upper cover over. The upper cover appears as follows. Chapter 3...

  • Page 98: Removing The Touch Pad Bracket

    Removing the Touch Pad Bracket See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 99 13. Move the Finger Print Reader FFC cable out of the way to prevent damage. 14. Remove the two securing screws from the Touch Pad bracket. Step Size (Quantity) Color Torque M2*3 NL (2) Black Chapter 3...
  • Page 100 15. Remove the Touch Pad bracket. IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. Chapter 3...

  • Page 101: Removing The Finger Print Reader

    Removing the Finger Print Reader See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 102 13. Remove the Finger Print Reader board from the Upper Cover. Chapter 3...

  • Page 103: Removing The Launch Board

    Removing the Launch Board See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 104 13. Remove the Launch Board from the Upper Cover. Chapter 3...

  • Page 105: Removing The Speaker Module

    Removing the Speaker Module See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 106 13. Remove the four screws holding the Speaker Module in place. Step Size (Quantity) Color Torque M2*3 NL (4) Black 14. Remove the Speaker Module from the upper case. Chapter 3...

  • Page 107: Removing The Switch Board

    Removing the Switch Board See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...

  • Page 108: Removing The Touch Pad Board

    Removing the Touch Pad Board IMPORTANT:The Touch Pad board is integrated into the design of the Upper Cover. To replace the Touch Pad board, remove all components from the Upper Cover and install an entirely new Upper Cover. IMPORTANT:The MOSFET pad is attached to the Upper Cover and is reusable. If the replacement Upper Cover does not have a MOSFET pad (see highlighted area below), remove the MOSFET pad from the replaced Upper Cover and stick it to the new Upper Cover.

  • Page 109: Removing The I/O Board

    Removing the I/O Board See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 110 13. Lift the I/O Board clear of the Lower cover. 14. Disconnect the I/O Board cable and remove the board. Chapter 3...

  • Page 111: Removing The Bluetooth Board

    Removing the Bluetooth board See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 112 13. Lift the Bluetooth board away from the main board and disconnect the mainboard cable. 14. Disconnect the cable from the mainboard. Chapter 3...

  • Page 113: Removing The Modem Module

    Removing the Modem Module See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 114 13. Remove the RJ-11 port from the leftside of the Lower Cover. 14. Disconnect the Modem cable from the Modem module. Chapter 3...
  • Page 115 15. Remove the two screws securing the Modem module. Step Size (Quantity) Color Torque M2*3 NL (2) Black 16. Remove the Modem module from the Lower Cover. Chapter 3...

  • Page 116: Removing The Main Board

    Removing the Main Board See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 117 14. Remove the securing screw from the Mainboard. Step Size (Quantity) Color Torque M2.5*5 NL (1) Black 15. Remove the main board, rightside first, as shown. Chapter 3...
  • Page 118 16. Release the securing latches and remove the Switch Cover FFC. 17. Turn the Mainboard over. Disconnect the I/O Cable from the Mainboard. Chapter 3...
  • Page 119 18. Disconnect the DC IN Cable from the Mainboard. Chapter 3...

  • Page 120: Removing The Thermal Module

    Removing the Thermal Module See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 121 14. Lift the Thermal Module clear of the Mainboard. Chapter 3...

  • Page 122: Removing The Cpu

    Removing the CPU See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 123 15. Lift the CPU clear of the Mainboard. Chapter 3...

  • Page 124: Removing The Cpu Fan

    Removing the CPU Fan See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 125 14. Remove the three securing screws from the Fan module. Step Size (Quantity) Color Torque M2*4-NI NL (3) Black 15. Lift the Fan module clear of the Mainboard. Chapter 3...

  • Page 126: Removing The Hdmi Module

    Removing the HDMI Module See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the DIMM Module” on page 65. See “Removing the WLAN Board Module”...
  • Page 127 14. Remove the HDMI Module as shown. Chapter 3...

  • Page 128: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Item Screw M2.5 x L5 M2 x L3 M2.5 x L4 Color Part No. Black 86.00F87.735 Silver 86.9A552.3R0 Silver 86.00E41.134 Chapter 3...

  • Page 129: Removing The Lcd Bezel

    Removing the LCD Bezel See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the WLAN Board Module” on page 66. See “Removing the Keyboard”...
  • Page 130 10. Lift up the bezel, rightside first, and remove it from the LCD Module. Chapter 3...

  • Page 131: Removing The Inverter Board

    Removing the Inverter Board See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the WLAN Board Module” on page 66. See “Removing the Keyboard”...
  • Page 132 10. Remove the securing screw from the Inverter board. Step Size (Quantity) Color Torque M2.5*5 NL (1) Black 11. Lift the Inverter board clear of the LCM Module. Chapter 3...

  • Page 133: Removing The Camera Module

    Removing the Camera Module See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the WLAN Board Module” on page 66. See “Removing the Keyboard”...
  • Page 134 11. Lift the Camera Module clear of the LCD Module. Chapter 3...

  • Page 135: Removing The Lcd Panel

    Removing the LCD Panel See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the WLAN Board Module” on page 66. See “Removing the Keyboard”...

  • Page 136: Removing The Lcd Brackets And Fpc Cable

    Removing the LCD Brackets and FPC Cable See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the WLAN Board Module”...
  • Page 137 11. Remove the eight securing screws (four on each side) from the LCD Panel brackets. Step Size (Quantity) Color Torque M2*3 NL (8) Silver Chapter 3...
  • Page 138 12. Remove the LCD brackets by pulling away from the LCD Panel as shown. Chapter 3...

  • Page 139: Removing The Antennas

    Removing the Antennas See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the WLAN Board Module” on page 66. See “Removing the Keyboard”...
  • Page 140 11. Remove the tab securing the left and right antennas to the LCD module. 12. Remove the antenna cables and assembly from the LCD module. Chapter 3...

  • Page 141: Removing The Mic Module

    Removing the MIC Module See “Removing the Battery Pack” on page 60. See “Removing the SD dummy card” on page 61. See “Removing the ExpressCard dummy card” on page 62. See “Removing the Lower Covers” on page 63. See “Removing the WLAN Board Module” on page 66. See “Removing the Keyboard”...

  • Page 142: Lcm Module Reassembly Procedure

    LCM Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the four screw holes (two on each side) on the LCD Panel as shown. 2. Secure the LCD brackets to the LCD panel. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown. 4.
  • Page 143 5. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by pressing down on the strips. 7. Secure the cable by pressing down on the securing strip. 9. Secure the LCD module with the two securing screws.

  • Page 144: Replacing The Lcm Bezel

    13. Replace the Inverter board and secure with the single screw. 14. Connect the left and right Inverter cables. Replacing the LCM Bezel 1. Locate the bezel correctly and press down the edges until there are no gaps between the bezel and the LCM Module, 2.

  • Page 145: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the CPU 1. Carefully turn the mainboard upside down (CPU side up), and insert the CPU into the CPU bracket as shown. Replacing the Thermal Module 1. Align and place the Thermal Module in the mounting as shown. 2.

  • Page 146: Replacing The Cpu Fan Module

    Replacing the CPU Fan Module 1. Align the Fan Module on the screw brackets. 3. Connect the Fan cable to the Mainboard. Replacing the HDMI Module 1. Insert the HDMI Module as shown, and press down to locate in place. 2.

  • Page 147: Replacing The Mainboard

    Replacing the Mainboard 1. Turn the Mainboard over (CPU side). Connect the I/O cable. 3. Ensure that the Mainboard is face up (the Heatsink and CPU are not visible). Place the Mainboard in the chassis, rear edge first, and press down to install. Replace the two securing screws as shown. NOTE: Make sure the I/O ports are positioned correctly through the lower cover, and the screw sockets are visible through the mainboard.

  • Page 148: Replacing The I/O Board

    Replacing the I/O Board 1. Connect the FFC to the I/O Board 3. Replace the single securing screw. Replacing the Bluetooth Board 1. Connect one end of the Bluetooth cable to the mainboard as shown. 3. Locate the Bluetooth Module and replace the single securing screw. 2.

  • Page 149: Replacing The Modem Module

    Replacing the Modem Module 1. Locate and replace the Modem Module as shown. 3. Connect the RJ-11 port to the leftside of the Lower Cover. Chapter 3 2. Connect the Modem cable to the Modem Module as shown. 4. Replace the adhesive tape to secure the Modem cable to the Lower Cover.

  • Page 150: Replacing The Finger Print Reader

    Replacing the Finger Print Reader 1. Replace the Finger Print Reader board in the upper cover. 2. Replace the securing screw. 3. Secure the FFC to the upper cover by using the adhesive tape. Chapter 3...

  • Page 151: Replacing The Touch Pad

    Replacing the Touch Pad IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. 1. Replace the Touch Pad bracket. 3. Replace the Finger Print reader FFC and secure with the adhesive strips. 5.

  • Page 152: Replacing The Launch Board

    Replacing the Launch Board 1. Replace the Speaker Module on the upper case. 2. Replace the four securing screws. 3. Replace adhesive strip to secure the cables to the upper case. Replacing the Switch Board 1. Turn the Upper Cover over and insert the FFC through the cover as shown.

  • Page 153: Replacing The Antenna Cables

    Replacing the Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cover. 1. Insert the Antenna Cables through the Upper Cover. Make sure they are accessible from the underside. 3.

  • Page 154: Replacing The Speaker Module

    Replacing the Speaker Module 1. Align and replace the Speaker Module to the upper case. 3. Attach the adhesive strip on the speaker cabling to secure in place. Replacing the Keyboard 1. Replace keyboard cable to the mainboard, and secure the locking latch. 3.

  • Page 155: Replacing The Switch Cover

    Replacing the Switch Cover 1. Connect the Switch Cover FFC as shown. 3. Turn the computer over and replace the two securing screws. Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. Chapter 3 2. Replace the Switch cover, and press down to secure in place.

  • Page 156: Replacing The Hard Disk Drive Module

    3. Connect the two antenna cables to the module. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2. Replace the four screws to secure the carrier. 3. Insert the HDD, interface side first, until HDD 4.

  • Page 157: Replacing The Dimm Modules

    Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown. 1. Insert the DIMM Module in place. 2. Press down to lock DIMM module. Chapter 3...

  • Page 158: Replacing The Odd Module

    Replacing the ODD Module 1. With the ODD tray in the eject position, replace the ODD cover on the new ODD Module. 3. Turn ODD Module around and secure bracket with two screws. 5. Replace the single screw to secure Module. Replacing the Lower Covers 1.

  • Page 159: Replacing The Express And Sd Card Trays

    3. Replace the WLAN Cover. 5. Replace HDD Cover. Replacing the Express and SD Card Trays 1. Insert the Express Card and push into the slot until flush with the chassis cover. Chapter 3 4. Replace the screw to secure in place. 6.
  • Page 160 Chapter 3...

  • Page 161: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 162: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.

  • Page 163: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.

  • Page 164: Random Loss Of Bios Settings

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 58. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.

  • Page 165: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 166: Touch Pad Failure

    Touch Pad Failure If the Touch Pad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 167: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel the Device Manager to determine that: The device is properly installed. • There are no red Xs or yellow exclamation marks. •...

  • Page 168: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.

  • Page 169: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows Vista Startup Repair Utility: insert the Windows Vista Operating System DVD in the ODD and restart the computer.

  • Page 170: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded •...
  • Page 171 Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
  • Page 172 Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.

  • Page 173: Usb Failure (Rightside)

    USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 174: Wireless Function Failure

    If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 175: Mediatouch Button Failure

    MediaTouch Button Failure If the Acer MediaTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not...

  • Page 176: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: HDTV Switch Failure If the HDTV Switch fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...

  • Page 177: External Mouse Failure

    External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. Try an alternative mouse. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.

  • Page 178: Intermittent Problems

    Issue” on page 152.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...

  • Page 179: Jumper And Connector Locations

    Jumper and Connector Locations Top View Item e-Key Button Digital MIC Connector JLVDS1 LCD Connector JP14 Acer backlight Connector Media/B Connector Internal Keyboard Connector Power/B Connector FP/B Connector JP10 Bluetooth Connector JMDC1 MDC Connector Chapter 5 Description Item LED2 LED1...

  • Page 180: Bottom View

    Bottom View Item PJP1 AC-IN Connector PJP2 Battery Connector JCPU1 CPU Socket JMXM1 MXM Board Connector JP12 Fan Connector JDOCK1 Dock Connector JRJ45 RJ45 Connector JCRT1 CRT Connector JHDMI1 HDMI Connector JUSB1 USB Connector JUSB2 USB Connector JLINE1 Line-In Jack JMIC1 MIC-In Jack Description...

  • Page 181: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 4930. Aspire 4930 provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery.

  • Page 182: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.

  • Page 183: Fru (Field Replaceable Unit) List

    Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 184: Aspire 4930 Exploded Diagram

    Aspire 4930 Exploded Diagram Aspire 4930 FRU List Category Adapter ADAPTER ADAPTER 65W 3PIN DELTA SADP-65KB DFA ADAPTER ADAPTER 65W 3PIN LITE-ON PA-1650-02AC ADAPTER ADAPTER 90W 3PIN DELTA ADP-90SB BBEA ADAPTER ADAPTER 90W 3PIN LITE-ON PA-1900-24AR Battery BATTERY BATTERY LI-ION 6CELLS 4.4KAH SANYO 3S2P 4.4AH 7 043 0FA BATTERY BATTERY LI-ION 6CELLS 4.4KAH SONY 3S2P 4.4AH 7 043 0FA...
  • Page 185 Category BOARD MODEM BOARD BOARD MODEM BOARD-AUS BOARD MEDIA BOARD BOARD MINI WLAN/B 802.11 B/G FOXCONN ATHEROS BOARD BLUETOOTH BOARD BOARD USB BOARD BOARD POWER BOARD BOARD FUNCTION BOARD BOARD FINGER PRINT BOARD BOARD VGA BOARD-NB9M-GS BOARD HDMI BOARD-UMA Cables CABLE RJ11 CABLE CABLE...
  • Page 186 Category CABLE POWER CORD US 3 PIN CABLE POWER CORD EU 3 PIN CABLE POWER CORD AUS 3 PIN CABLE POWER CORD UK 3 PIN CABLE POWER CORD CHINA 3 PIN CABLE POWER CORD SWISS 3 PIN CABLE POWER CORD ITALIAN 3 PIN CABLE POWER CORD DENMARK 3 PIN CABLE...
  • Page 187 Category COMBO DRIVE DVD SUPER MULTI MODULE TRAY IN COMBO DRIVE DVD SUPER MULTI DRIVE PANASONIC UJ-870A 0FA COMBO DRIVE DVD SUPER MULTI DRIVE PIONEER DVR-TD08RS 0FA COMBO DRIVE DVD SUPER MULTI DRIVE PLDS DS-8A2S 0FA COMBO DRIVE DVD SUPER MULTI DRIVE SONY AD-7560S 0FA COMBO DRIVE DVD SUPER MULTI DRIVE TOSHIBA TS-L633A 0FA CASE/COVER/...
  • Page 188 Category HDD/HARD DISK HDD SATA 320G 5400RPM SEAGATE ST9320320AS 0FA DRIVE CASE/COVER/ HDD BRACKET BRACKET ASSEMBLY Keyboard KEYBOARD KEYBOARD INTE(UI) BLACK AS KEYBOARD KEYBOARD ARABIC/ENGLISH BLACK AS KEYBOARD KEYBOARD BELGIUM BLACK AS KEYBOARD KEYBOARD BRAZILIAN BLACK AS KEYBOARD KEYBOARD CANADIAN/FRENCH BLACK AS KEYBOARD KEYBOARD CHINESE BLACK AS KEYBOARD...
  • Page 189 Category CASE/COVER/ LCD COVER ASSY W/BACKLIGHT BRACKET ASSEMBLY CASE/COVER/ LCD BEZEL BRACKET ASSEMBLY CASE/COVER/ LCD BRACKET-R BRACKET ASSEMBLY CASE/COVER/ LCD BRACKET-L BRACKET ASSEMBLY DIGITAL LIGHT CAMERA 0.3M DEVICE DIGITAL LIGHT CAMERA 1.3M DEVICE CASE/COVER/ CAMERA BRACKET BRACKET ASSEMBLY Memory MEMORY RAM 512MB DDRII 667 NANYA NT512T64UH8B0FN-3C MEMORY RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3-CE6...
  • Page 190 Category ACCESSORY REMOTE CONTROLLER EU ACCESSORY REMOTE CONTROLLER TC ACCESSORY REMOTE CONTROLLER SC MISCELLANEOUS NAME PLATE-AS4930 Screw List Category Screw List SCREW SCREW M2.5*8(NL) SCREW SCREW M2.5*5(NL) SCREW SCREW M2.5*3(NL) SCREW SCREW M2*3(NL) SCREW SCREW M2*2.3(NL) SCREW SCREW M2.5*4(NL) SCREW SCREW M2*6(NL) SCREW SCREW M2*4(NL)
  • Page 191 Chapter 6...

  • Page 192: Model Definition And Configuration

    Model Definition and Configuration Aspire 4930 Series Acer Model Country Part AS505 India LX.AV 1ANW 30C.0 AS505 Indonesia LX.AV 1ANW 30C.0 AS505 Malaysia LX.AV 1ANW 30C.0 AS505 Philippines LX.AV 1ANW 30C.0 AS505 Singapore LX.AV 1ANW 30C.0 AS505 Thailand LX.AV 1ANW 30C.0...
  • Page 193 Acer Model Country Part AS505 USA/ LX.AV 1AWX Canada - 30J.00 Canadian French AS505 USA/ LX.AV 1AWX Canada - 30J.00 Canadian French AS505 Australia/ LX.AV 1AWX 305.00 Zealand AS505 USA/ LX.AV 1AWX Canada 305.00 AS505 ACLA- LX.AV 1AWX Spanish 305.01...
  • Page 194 Acer Model Country Part AS505 Thailand LX.AV 1AWX 305.00 AS505 Vietnam LX.AV 1AWX 305.00 AS505 Singapore LX.AV 1AWX 305.00 AS505 ACLA- LX.AV 1AWX Portuguese 305.01 AS505 GCTWN S2.AV 1AWX 305.00 AS505 GCTWN S2.AV 2WXM 305.00 AS505 GCTWN S2.AV 5WXM 305.00...
  • Page 195 Acer Model Country Part AS505 GCTWN LX.AV 1AWX 305.01 AS505 GCTWN LX.AV 1AWX 305.01 AS505 GCTWN LX.AV 1AWX 305.01 AS505 Australia/ LX.AV 1AWX 30J.01 Zealand AS505 Singapore LX.AV 1AWX 30J.01 AS505 India LX.AV 1AWX 30J.01 AS505 Indonesia LX.AV 1AWX 30J.01...
  • Page 196 Acer Model Country Part AS505 Thailand LX.AV 1AWX 30J.01 AS505 Vietnam LX.AV 1AWX 30J.01 AS505 Australia/ LX.AV 1AWX 306.00 Zealand AS505 Australia/ LX.AV 2WXM 30J.00 Zealand AS505 India LX.AV 2WXM 30J.00 AS505 Indonesia LX.AV 2WXM 30J.00 AS505 Singapore LX.AV 2WXM 30J.00...
  • Page 197 Acer Model Country Part AS505 Thailand LX.AV 2WXM 30J.00 AS505 Vietnam LX.AV 2WXM 30J.01 AS505 Australia/ LX.AV 2WXM 306.00 Zealand AS505 India LX.AV 1ANW 30C.0 AS505 Vietnam LX.AV 1ANW 30C.0 AS505 Thailand LX.AV 1ANW 30C.0 AS505 Singapore LX.AV 1ANW 30C.0...
  • Page 198 Acer Model Country Part AS505 Philippines LX.AV 1ANW 30C.0 AS505 Malaysia LX.AV 1ANW 30C.0 AS505 Thailand LX.AV 1ANW 30C.0 AS505 Thailand LX.AV 2WXM 30J.01 AS505 EMEA Belgium LX.AV 1AWX 30J.03 AS505 EMEA Middle LX.AV 1AWX East 30J.04 AS505 EMEA Middle LX.AV...
  • Page 199 Acer Model Country Part AS505 EMEA Eastern LX.AV 1AWX Europe 30J.03 AS505 EMEA Denmark LX.AV 1AWX 30J.02 AS505 EMEA France LX.AV 1AWX 30J.02 AS505 EMEA Germany LX.AV 1AWX 30J.02 AS505 EMEA Germany LX.AV 1AWX 30J.02 AS505 EMEA Holland LX.AV 1AWX 30J.03...
  • Page 200 Acer Model Country Part AS505 EMEA Slovenia/ LX.AV 1AWX Croatia 30J.03 AS505 EMEA Portugal LX.AV 1AWX 30J.03 AS505 EMEA Sweden/ LX.AV 1AWX Finland 30J.02 AS505 EMEA Turkey LX.AV 1AWX 30J.04 AS505 EMEA Switzerland LX.AV 1AWX 30J.04 AS505 EMEA LX.AV 1AWX 30J.04...
  • Page 201 Acer Model Country Part AS505 EMEA France LX.AV 1AWX 30J.02 AS505 EMEA Belgium LX.AV 1AWX 305.01 AS505 EMEA Middle LX.AV 1AWX East 305.03 AS505 EMEA Eastern LX.AV 1AWX Europe 305.02 AS505 EMEA Germany LX.AV 1AWX 305.02 AS505 EMEA Greece LX.AV 1AWX 305.03...
  • Page 202 Acer Model Country Part AS505 EMEA Holland LX.AV 1AWX 305.02 AS505 EMEA France LX.AV 1AWX 305.02 AS505 EMEA Eastern LX.AV 1AWX Europe 305.02 AS505 EMEA Spain LX.AV 1AWX 305.03 AS505 EMEA Slovenia/ LX.AV 1AWX Croatia 305.03 AS505 EMEA Eastern LX.AV...
  • Page 203 Acer Model Country Part AS505 EMEA South LX.AV 1AWX Africa 305.01 AS505 EMEA Norway LX.AV 1AWX 305.02 AS505 EMEA Russia LX.AV 1AWX 305.02 AS505 EMEA Sweden/ LX.AV 1AWX Finland 305.02 AS505 EMEA France LX.AV 1AWX 305.02 AS505 EMEA Italy LX.AV 1AWX 305.03...
  • Page 204 Acer Model Country Part AS505 USA/ LX.AV 2WXM Canada - 30J.02 Canadian French AS505 ACLA- LX.AV 2WXM Spanish 30J.02 AS505 ACLA- LX.AV 1AWX Spanish 30J.04 AS505 Australia/ LX.AV 1ANW 30C.0 Zealand AS505 Malaysia LX.AV 1AWX 305.04 AS505 Malaysia LX.AV 1ANW 30C.0...
  • Page 205 Acer Model Country Part AS505 EMEA Russia LX.AV 1AWX 30J.05 AS505 EMEA Holland LX.AV 1AWX 30J.05 AS505 EMEA Russia LX.AV 1AWX 305.04 AS505 EMEA Sweden/ LX.AV 1AWX Finland 30J.05 AS505 EMEA Slovenia/ LX.AV 1AWX Croatia 30J.05 AS505 Thailand LX.AV 2NWX 30C.0...
  • Page 206 Acer Model Country Part AS505 EMEA Middle LX.AV 1ANW East 30C.0 AS505 EMEA France LX.AV 1ANW 30C.0 AS505 EMEA Russia LX.AV 1ANW 30C.0 AS505 EMEA Middle LX.AV 1AWX East 305.04 AS505 EMEA Eastern LX.AV 1AWX Europe 30J.05 AS505 EMEA Russia LX.AV...
  • Page 207 Acer Model Country Part AS505 EMEA Switzerland LX.AV 1AWX 30J.06 AS505 EMEA Portugal LX.AV 1AWX 30J.06 AS505 EMEA Spain LX.AV 1AWX 30J.06 AS505 EMEA Germany LX.AV 1AWX 30J.06 AS505 EMEA Germany LX.AV 1AWX 30J.06 AS505 EMEA Middle LX.AV 1AWX East 30J.07...
  • Page 208 Acer Model Country Part AS505 EMEA Holland LX.AV 1AWX 30J.06 AS505 EMEA Italy LX.AV 1AWX 30J.07 AS505 EMEA Denmark LX.AV 1AWX 30J.07 AS505 EMEA France LX.AV 1AWX 30J.06 AS505 EMEA Norway LX.AV 1AWX 30J.07 AS505 EMEA Norway LX.AV 1AWX 30J.07...
  • Page 209 Acer Model Country Part AS505 EMEA Eastern LX.AV 1AWX Europe 30J.06 AS505 EMEA Sweden/ LX.AV 1AWX Finland 30J.06 AS505 EMEA LX.AV 1AWX 30J.08 AS505 EMEA LX.AV 1AWX 30J.08 AS505 EMEA Turkey LX.AV 1AWX 30J.07 AS505 EMEA Italy LX.AV 1AWX 30J.07...
  • Page 210 Acer Model Country Part AS505 EMEA Germany LX.AV 1AWX 305.05 AS505 EMEA Middle LX.AV 1AWX East 305.06 AS505 EMEA Denmark LX.AV 1AWX 305.04 AS505 EMEA Belgium LX.AV 1AWX 305.05 AS505 EMEA Eastern LX.AV 1AWX Europe 305.05 AS505 EMEA LX.AV 1AWX 30J.08...
  • Page 211 Acer Model Country Part AS505 EMEA Greece LX.AV 1AWX 305.05 AS505 EMEA Israel LX.AV 1AWX 305.06 AS505 EMEA France LX.AV 1AWX 305.04 AS505 EMEA Italy LX.AV 1AWX 305.05 AS505 EMEA Eastern LX.AV 1AWX Europe 305.05 AS505 EMEA Holland LX.AV 1AWX 305.06...
  • Page 212 Acer Model Country Part AS505 EMEA Russia LX.AV 1AWX 305.04 AS505 EMEA Sweden/ LX.AV 1AWX Finland 305.05 AS505 EMEA Slovenia/ LX.AV 1AWX Croatia 305.06 AS505 EMEA Portugal LX.AV 1AWX 305.06 AS505 EMEA Switzerland LX.AV 1AWX 305.06 AS505 EMEA LX.AV 1AWX 305.06...
  • Page 213 Acer Model Country Part AS505 India LX.AV 2NWX 30C.0 Descriptio DIMM AS5052N ATTL5 N14.1 SO512 WXMi WXGA MBII5 LINPUSIL1 UMAC 1*512/80/ BT/6L/5R/ CB_bg_0.3 C_AN Wirele DIMM HDD 1 (GB) N80G NSM8 ABT_ B5.4K ATH54 13BG Blueto VOIP Phone FOX_ BRM_...
  • Page 214 Appendix A...

  • Page 215: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 216: Microsoft® Windows® Vista Environment Test

    Access Point 802.11g Vista Environment Test ® Specification Acer 211c 21”, ViewSonic G220F, ViewSonic PF790 19” Acer FP751 17” TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500 Dell 3300MP Microsoft Natural Keyboard Pro Dell USB Keyboard...
  • Page 217 Item Access Point 802.11n Bluetooth Device PCMCIA Test LAN/Modem Card Storage Card 1394 Card USB2.0 Card Wireless Lan Card (Not recommended for wireless ready model) ISDN Card GPRS Card ExpressCard Test Express Card Memory Card Test (SD/MS/MMC/SM/CF/Microdrive/XD) SD Card MS Card MMC Card XD Card CF Card...
  • Page 218 Appendix B...

  • Page 219: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 220 Appendix C...

  • Page 221: Index

    AFLASH Utility Antennas Battery Pack BIOS package password control ROM size ROM type vendor Version BIOS Supports protocol 39–51 BIOS Utility Advanced Boot Exit Navigating Onboard Device Configuration Power Save and Exit Security System Security Bluetooth board Board Layout Top View brightness hotkeys Cache...
  • Page 222 Launch Board LCD Bezel LCD Brackets LCD Failure LCD Module Disassembly Flowchart LCD Panel lower cover Main Unit Disassembly Flowchart Mainboard media access on indicator MediaTouch Button Failure Memory Check Model Definition Modem Board Modem Failure No Display Issue Notebook Manager hotkey num lock on indicator...

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Aspire 4930g series

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