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Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

Summary of Contents

  • Page 1

    Aspire 3000/3500/5000 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2

    Revision History Please refer to the table below for the updates made on Aspire 3000/3500/5000 service guide. Date Chapter Updates Integrated 3D AGP graphic issue 2005/05/02 Chapter 1 / page 2...

  • Page 3

    Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

  • Page 4

    Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.

  • Page 5

    DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Board Layout (For Aspire 3000/5000) ........

  • Page 8: Table Of Contents

    Aspire 3000/5000 Exploded Diagram ........89...

  • Page 9

    Table of Contents...

  • Page 10: Chapter 1 System Introduction, Features

    This computer was designed with the user in mind. Here are just a few of its many features: Microprocessor Mobile AMD Turion 64 processor ML-28/ML-30 or higher for Aspire 5000 Mobile AMD Sempron processor 2600+ to 3000+ or higher for Aspire 3000 ® ®...

  • Page 11

    Type II PC Card slot DC-in jack for AC adaptor Pleaes aware of these two items only for Aspire 3000/5000 case usage : Note 1: Integrated 3D AGP graphics with up to 128 MB of shared memory based on system configuration with 512MB system memory...

  • Page 12: System Block Diagram (for Aspire 3000/5000)

    System Block Diagram (For Aspire 3000/5000) HOST 200MHz ZCLK 133MHz CLK-GEN AGP 66MHz DDR SO-DIMM ICS 952801 PCI 33MHz USB 48MHz REF 14.318MHz Page 2 3V_ALWAYS 5VPCU 3V_S5 1.8V_S5 3V/5V 3VSUS 5VSUS Primary Master Secondary Master Page 22 2.5VSUS 3x connector 1.25VREF...

  • Page 13: System Block Diagram (for Aspire 3500)

    System Block Diagram (For Aspire 3500) ® Aspire 3500 is Intel platform. It has different system block diagram from Aspire 3000/5000. Aspire 3500 system block diagram will be released later. Aspire 3000/3500//5000...

  • Page 14: Board Layout (for Aspire 3000/5000), Top View

    Board Layout (For Aspire 3000/5000) Top View Power Jack Battery Connector 302ELV LVDS Encoder MINI PCI CPU Socket USB Connector EC PC97551 DDR SO-DIMM Socket1 Chapter 1 CRT Connector ODD Connector RJ45 & RJ11 Connector Northbridge M760GX USB Connector BIOS ROM...

  • Page 15: Bottom View

    DDR SO-DIMM Socket2 PCMCIA Connector USB Connector Microphone Jack WLAN Button Battery LED Audio Codec ALC203 Bottom View Lid Switch Southbridge 963L HDD Connector LineOut Jack LineIn Jack Bluetooth button Power LED FAN Connector Panel Connector Aspire 3000/3500//5000...

  • Page 16

    LED Board Connector Keyboard Connector Touchpad Board Connector Clock Generator MDC Connector Chapter 1 Modem Connector Bluetooth Module Connector Internal Microphone Connector PCMCIA Connector Internal Speaker Connector...

  • Page 17: Panel, Front View

    Touch-sensitive pointing device which functions like a computer mouse. LEDs (Light Emitting Diodes) that turn on and off to show the status of the computer and its functions and components. Buttons for launching frequently used programs. Turns the computer on and off. Description Aspire 3000/3500//5000...

  • Page 18: Closed Front View, Left View

    Closed front view Icon Item Description Item Description Left view Chapter 1 Item/ Port Speakers Power indicator Battery indicator Bluetooth communication button/ indicator (for selected models) Wireless communication button/ indicator Line-in jack Mic-in jack Speaker/Line-Out/Headphone jack USB 2.0 port Description Left and right speakers deliver stereo audio output.

  • Page 19: Right View, Rear View

    Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). Network jack Connects to an Ethernet 10/100 based network. Modem jack Connects to a phone line. Ventilation slots Enable the computer to stay cool, even after prolonged use. Description Description Aspire 3000/3500//5000...

  • Page 20

    Icon Bottom view Hard disc bay Battery release latch Battery bay Battery lock Cooling fan Memory comparment Chapter 1 Port Power jack Connects to an AC adaptor. External display port Connects to a display device (e.g., external monitor, LCD projector). Security keylock Connects to a Kensington-compatible computer security lock.

  • Page 21: Indicators

    Indicates when the hard disk or optical drive is active. Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Bluetooth communication. Power Lights when the computer is on. Battery Lights when the battery is being charged. Description Aspire 3000/3500//5000...

  • Page 22: Launch Keys

    “ to run the Acer eManager. The mail and Web buttons are pre-set ot email and internet programs, Fn-F3 eManager" on page 23 but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager. Fn>...

  • Page 23: Using The Keyboard, Lock Keys And Embedded Numeric Keypad

    Num lock on Type numbers in a normal manner. Hold <Shift> while using cursor-control keys. does not work with some applications. Num lock off Hold <Fn> while using cursor- control keys. Aspire 3000/3500//5000...

  • Page 24: Windows Keys, Hot Keys

    Desired access Main keyboard keys Windows keys The keyboard has two keys that perform Windows-specific functions. Keys Windows logo key Application key Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility.

  • Page 25: Special Keys

    To type: Function Hotkey help Displays a list of the hotkeys and their functions. Acer eSetting Launches Acer eSetting in Acer eManager. Acer Power Launches Power Management options. Management Sleep Puts the computer in Sleep mode.

  • Page 26

    The Euro symbol Open a text editor or word processor. Either directly press the <Euro> key at the bottom-right of the keyboard (for Chinese keyboard), or hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.symbol at the upper-center of the keyboard (for European keyboard, you can use both method).

  • Page 27: Touchpad, Touchpad Basics

    * Use the 4-wa scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications. Aspire 3000/3500//5000...

  • Page 28

    Function Left button (1) Execute Click twice quickly. Select Click once. Drag Click and hold, then use finger to drag the cursor on the touchpad. Access context menu Scroll NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movement, hence, the lighter the touch, the better the response.

  • Page 29: Hardware Specifications And Configurations

    Specification Mobile AMD Turion 64 processor ML-28/ML-30 or higher for Aspire 5000 Mobile AMD Sempron processor 2600+ to 3000+ or higher for Aspire 3000 Intel ® Celeron ® M 350/360/370 processor at 1.3/1.4/1.5 GHz, 400 MHz FSB for Aspire 3500 series ®...

  • Page 30

    Always Enabled Fixed-in write back Specification built-in CPU Mobile AMD Turion 64 processor ML-28/ML-30 or higher for Aspire 5000 Mobile AMD Sempron processor 2600+ to 3000+ or higher for Aspire 3000 ® ® Intel Celeron M 350/360/370 processor at 1.3/1.4/1.5 GHz, 400 MHz FSB for Aspire 3500 series Intel ®...

  • Page 31

    11M~54M bps 802.11 b+g Mini-PCI type II Specification There is no FDD module for this product 2DD (720KB) 2HD (1.2 MB, 3 mode) 1 MB 1.6 MB Total Memory 1280MB 1536MB 2048MB Specification Specification Specification 2HD (1.44MB) 2 MB Aspire 3000/3500//5000...

  • Page 32

    Hard Disk Drive Interface Item Vendor & Model HGST MORAGA Name IC25N060ATMR04-0 08K0634 Seagate N2 ST960821A TOSHIBA PLUTO MK6025GAS Capacity (MB) 60000 Bytes per sector Logical heads Logical sectors Drive Format Logical cylinders 16383 Physical read/write 3/3/4 heads Disks 2/2/4 Spindle speed (RPM) 4200RPM Performance Specifications...

  • Page 33

    Play DVD-AUDIO except the case that required CPPM (Content protection for prerecorded Media) Write Method Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release DC +5V+/- 5% (operation) DC +5V+/- 8% (start up) Specification TOSHIBA TS-L532A Remark Aspire 3000/3500//5000...

  • Page 34

    DVD-RW Interface Item Transfer rate (KB/sec) (1) Read DVD-ROM DVD-R CD-ROM (2) Write CD-R CD-RW HS-RW US-RW (3) ATAPI Interface PIO mode DMA mode Ultra DMA mode Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional...

  • Page 35

    Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus up to 128MB for Aspire 3000/5000 up to 64MB for Aspire 3500 Core / 2.5V, 1.5V, 4X AGP (Accelerated Graphic Port) Bus 1600X1200 (UXGA) 2048X1536@60HZ USB 2.0...

  • Page 36

    Keyboard Item Keyboard controller Keyboard vendor Total number of keypads Windows keys Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Nominal voltage Number of battery cell Package configuration Package voltage Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels)

  • Page 37

    5ms (@115Vac, Full load) 3.9A max can be protected and output can be shorted without damage 15KV (at air discharge) 8KV (at contact discharge) 3000Vac 0.25 mA max. (@ 254Vac, 60Hz) 60/60 40/50 0 to 50 -20 to -60 Aspire 3000/3500//5000...

  • Page 38

    AC Adapter Item Regulatory Requirements Power Management Power Saving Mode Standby Mode Enter Standby Mode when 1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hibernation mode. 2.System standby/ Hibernation timer expires and system is not ready to enter Hibernation mode.

  • Page 39

    Type II PC Card slot DC-in jack for AC adaptor Plastic LED indicator for keyboard hot key: Caps Lock, Scroll Lock, NUmber lock LED indicator for function indicator: System power-on, HDD/ODD, Wireless on/off, Arcade LED mode, DC-in, Battery/Charging indicator Power Aspire 3000/3500//5000...

  • Page 40

    Chapter 1...

  • Page 41: Bios Setup Utility, Chapter 2 System Utilities

    ATAPI Model Name : ATAPI Serial Number None System BIOS Ver V1.0 VGA BIOS Ver KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Aspire 3000 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit...

  • Page 42: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.

  • Page 43: Information

    ATAPI Model Name : ATAPI Serial Number None System BIOS Ver V1.0 VGA BIOS Ver KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Aspire 3000 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit Select Menu NOTE: The system information is subject to different models.

  • Page 44: Main

    Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Info. Main System Time: System Date: System Memory: 640 KB Extended Memory: 446MB Video Memory...

  • Page 45

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. The hours are displayed with 24-hour format. System Date Sets the system date. System Memory This field reports the memory size of the system.

  • Page 46: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Supervisor Password Is: User Password Is: Primary HardDisk Security: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on Boot Help Select Item ↑...

  • Page 47

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.

  • Page 48

    Press e. After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can opt to enable the Password on boot parameter. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key.

  • Page 49

    If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.

  • Page 50: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Info. Main CD-ROM/DVD Drive Floppy Devices +Hard Drive...

  • Page 51: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help ↑ ↓ Select Item ← → Exit Select Menu The table below describes the parameters in this screen.

  • Page 52: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 53

    Chapter 2...

  • Page 54

    Chapter 2...

  • Page 55: Chapter 3 Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers Plastic Flat-bladed screw driver...

  • Page 56: General Information, Before You Begin

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system NOTE: Aspire 9100 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

  • Page 57: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 58

    LCD Coaxial Cable Screw List Item Description SCREW F040 9 5.0X5.0 9.5X(IO) R00 SCREW M2.0X0.4P+3FP ZK(NL) SCREW M2.5 K 5/2 X0.85 4 ZK(NL) SCREW M2.5X0.45+10K NIL SCREW M2.5X0.45+8K ZBL SCREW M2.5X0.45P+3F NI SCREW M3.0X0.8P+3K NL LCD Module 4 LCD Cushions LCD Bezel Inverter LCD Panel...

  • Page 59: Removing The Battery, Removing The Hard Disc Drive Module, Disassembling The Hard Disc Drive Module

    Removing the Battery Unlatch the battery latch then remove the battery. Removing the Hard Disc Drive Module See “Removing the Battery” on page 50. Remove the screw securing the hard disk drive (HDD) cover. Then remove the HDD cover. Pull the HDD module backwards as shown. Remove the HDD module.

  • Page 60: Removing The Optical Disc Drive Module, Disassembling The Optical Disc Drive Module, Removing The Memory

    Removing the Optical Disc Drive Module See “Removing the Battery” on page 50. See “Removing the Hard Disc Drive Module” on page 50. Remove the screw securing the optical disc drove (ODD) module. Push the ODD module outwards with a flat headed screw driver. Then remove the ODD module.

  • Page 61

    Chapter 3...

  • Page 62: Removing The Lcd Module, Removing The Middle Cover, Removing The Keyboard

    Removing the LCD Module Removing the Middle Cover See “Removing the Battery” on page 50. Open the notebook as image shows. Detach the middle cover carefully then remove it. Removing the Keyboard See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 53. Remove the four screws securing the keyboard.

  • Page 63: Removing The Wireless Lan Card

    Remove the four screws securing the CPU thermal module. Then remove the CPU thermal module. NOTE: Please remove the screws in the order that the image indicates. Start from 4, 3, 2 then 1. When you reassemble the CPU thermal module, secure the screws as the order: 1, 2, 3 then 4. This can help you average the force to each screw, therefore the CPU module can be secured well.

  • Page 64

    Removing the LCD Module See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. Disconnect the inverter cable with a flat headed screw driver. Take out the LVDS cable then disconnect the LVDS cable. Tear off the tape securing the wireless LAN antennae then release the antennae.

  • Page 65: Disassembling The Lcd Module, Removing The Lcd Bezel

    Disassembling the LCD Module Removing the LCD Bezel See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the Fan, the CPU Thermal Module and the CPU” on page 53. See “Removing the Wireless LAN Card”...

  • Page 66

    Chapter 3...

  • Page 67: Disassembling The Main Unit, Removing The Upper Case Assembly, Removing The Power Board

    Disassembling the Main Unit Removing the Upper Case Assembly See “Removing the Battery” on page 50.. See “Removing the Hard Disc Drive Module” on page 50. See “Removing the Optical Disc Drive Module” on page 51. See “Removing the Memory” on page 51. See “Removing the LCD Module”...

  • Page 68: Removing The Touchpad Bracket, The Touchpad Board And The Touchpad

    Removing the Touchpad Bracket, the Touchpad Board and the Touchpad See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the Power Board” on page 58. See “Removing the Upper Case Assembly”...

  • Page 69: Removing The Speaker Set, Removing The Sw Dj Board Assembly

    Removing the Speaker Set See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the Power Board” on page 58. See “Removing the Upper Case Assembly” on page 58. Disconnect the SW DJ board cable.

  • Page 70: Removing The Audio Board, Removing The Vga Thermal Module

    Remove the two screws securing the SW DJ board assembly. Remove the SW DJ board assembly from the lower case. Remove the two screws securing the SW DJ board and SW DJ board bracket. 10. Then remove the SW DJ board. Removing the Audio Board See “Removing the Battery”...

  • Page 71: Removing The Modem Board, Removing The Main Board

    See “Removing the Middle Cover” on page 53. See “Removing the Keyboard” on page 53. See “Removing the Power Board” on page 58. See “Removing the Upper Case Assembly” on page 58. Remove the three screws securing the VGA thermal module. Then detach the VGA thermal module.

  • Page 72: Removing The Control Board

    10. See “Removing the Modem Board” on page 62. 11. Remove the two nut screws securing the main board. 12. Press the PCMCIA card button. 13. Remove the dummy card. 14. Remove the two screws securing the main board to the lower case. 15.

  • Page 73

    Chapter 3...

  • Page 74

    Chapter 3...

  • Page 75: Chapter 4 Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 76: System Check Procedures, External Diskette Drive Check, External Cd-rom Drive Check

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 77: Memory Check, Power System Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.

  • Page 78

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 79: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 80: Power-on Self-test (post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 81: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...

  • Page 82

    Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...

  • Page 83

    Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

  • Page 84: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...

  • Page 85

    Code Chapter 4 Beeps 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...

  • Page 86

    Code Beeps Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.

  • Page 87

    Code Code Chapter 4 Beeps Unknown interrupt Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...

  • Page 88: Index Of Symptom-to-fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.

  • Page 89

    Power-Related Symptoms Symptom / Error Battery can’t be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.

  • Page 90

    Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.

  • Page 91: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 92: Undetermined Problems

    System Check” on page 68): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 93: Chapter 5 Jumper And Connector Locations, Top View

    Jumper and Connector Locations Top View 13 (PJ1) Power Jack 15 (CN14) Battery Connector 17 (U18) 302ELV LVDS Encoder 19 (CN17) MINI PCI 21 (U21) CPU Socket Chapter 5 14 (CN12) CRT Connector 16 (CN15) ODD Connector 18 (CN16) RJ45 & RJ11 Connector 20 (U20) Northbridge M760GX 22 (CN18)

  • Page 94

    23 (CN19) USB Connector 25 (U23) EC PC97551 27 (CN20) DDR SO-DIMM Socket1 29 (CN21) DDR SO-DIMM Socket2 31 (CN22) PCMCIA Connector 33 (CN24) USB Connector 35 (CN25) Microphone Jack 37 (SW2) WLAN Button 39 (LED2) Battery LED 41 (U30) Audio Codec ALC203 24 (U22) BIOS ROM...

  • Page 95

    Bottom View 1 (SW1) Lid Switch 3 (CN2) LED Board Connector 5 (CN4) Keyboard Connector 7 (CN6) Touchpad Board Connector 9 (U12) Clock Generator 11 (CN9) MDC Connector Chapter 5 2 (CN1) Panel Connector 4 (CN3) Modem Connector 6 (CN5) Bluetooth Module Connector 8 (CN7) Internal Microphone Connector...

  • Page 96

    Chapter 5...

  • Page 97

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 98: Aspire 3000/5000 Exploded Diagram

    Aspire 3000/5000 Exploded Diagram Aspire 3000/5000 FRU List Adapter Battery ADAPTER 65W 3 PIN DELTA SADP- 65KB BF 19V ADAPTER 65W 3 PIN LITE-ON PA- 1650-02 Q2 19V ADAPTER 65W 3 PIN HIPRO HP- OK066B13QT AP.06501.005 AP.06503.006 AP.06506.001 Chapter 6...

  • Page 99

    Aspire 3000/5000 FRU List Board Cable Chapter 6 BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BATTERY SANYO LI-ION 4S1P 2.2A 4UR18650F-2-QC141 BATTERY SIMPPLO PACK LI-ION 4S1P 2.0A MODEM BOARD 56K(MDC) T60M893.03 S.P. BLUETOOTH MODULE W/ANTENNA...

  • Page 100

    Aspire 3000/5000 FRU List Case/Cover/Bracket Assembly POWER CORD US (3 PIN) POWER CORD PRC (3 PIN) POWER CORD KOERA ( Pin) POWER CORD EU (3 PIN) POWER CORD UK (3 PIN) POWER CORD ITALIAN (3 PIN) POWER CORD- SWISS POWER CORD AU (3 PIN)

  • Page 101

    Aspire 3000/5000 FRU List Communication Module CPU/Processor Optical Disk Drive Module Chapter 6 HDD COVER 3 IN 1 DUMMY COVER HDD BRACKET WIRELESS LAN ANTENNA AMD MOBILE SEMPRON 2800+ 25WD AMD MOBILE SEMPRON 3000+ 25WD AMD MOBILE TURION 64 ML28...

  • Page 102

    Aspire 3000/5000 FRU List HDD/Hard Disk Drive DVD/CDRW COMBO DRIVE 24X QSI SBW-242C OPTICAL DEVICE HOLDER-FIX DVD/CDRW BEZEL FOR G BASE DVD/CDRW COMBO MODULE KME UIDA-760 DVD/CDRW COMBO DRIVE 24X KME UIDA-760 OPTICAL DEVICE HOLDER-FIX DVD/CDRW BEZEL FOR KME DVD DUAL MODULE PIONEER DVR-...

  • Page 103

    Aspire 3000/5000 FRU List Keyboard Chapter 6 SEAGATE N2 (50) 60GB 4200RPM, ST960821A HGST MORAGA 80GB 4200RPM, IC25N080ATMR04-0 08K635 SEAGATE N2 (50) 80GB 4200RPM, ST9808210A AS1680/AS1410 KEYBOARD DARFON US International AS1680/AS1410 KEYBOARD DARFON Chinese AS1680/AS1410 KEYBOARD DARFON Spanish AS1680/AS1410 KEYBOARD...

  • Page 104

    Aspire 3000/5000 FRU List LCD Module AS1680/AS1410 KEYBOARD DARFON Japanese AS1680/AS1410 KEYBOARD DARFON Greek AS1680/AS1410 KEYBOARD DARFON Hebrew AS1680/AS1410 KEYBOARD DARFON Russian 6M.A51V7.011 LCD 15 IN. TFT XGA CMO N150X3- L07 REV.C LCD INVERTER BOARD LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN.

  • Page 105

    Aspire 3000/5000 FRU List Chapter 6 LCD PANEL W/LOGO ANTENNA 14/ 15 IN. LCD BEZEL W/RUBBER PAD 15 IN. LCD MODULE 15 IN. XGA SAMSUNG LTN150XB-L03-C00 LCD 15 IN. XGA SAMSUNG LTN150XB-L03-C00 (MADE IN CHINA) LCD INVERTER BOARD LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN.

  • Page 106

    Aspire 3000/5000 FRU List LCD BRACKET W/HINGE 15.4 IN. - L LCD BRACKET W/HINGE 15.4 IN. - R LCD PANEL W/LOGO ANTENNA 14/ 15 IN. LCD BEZEL W/RUBBER PAD 15.4 IN. LCD MODULE 15.4 IN. WXGA QDI QD15TL02-02 (GLARE) LCD 15.4 IN. WXGA QDI QD15TL02-...

  • Page 107

    Aspire 3000/5000 FRU List Main Board Chapter 6 LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN. - L LCD BRACKET W/HINGE 15 IN. - R LCD PANEL W/LOGO W/O ANTENNA 14/15 IN. LCD BEZEL W/RUBBER PAD 15 IN.

  • Page 108

    Aspire 3000/5000 FRU List Memory Speaker Heatsink Miscellaneous MAINBOARD SIS M760 W/PCMCIA SLOT W/O CPU MEMORY MEMORY DDR333 256MB INFINEON HYS64D32020HDL-6-C (.11u) MEMORY DDR333 256MB NANYA NT256D64SH8C0GM-6K MEMORY DDR333 256MB SAMSUNG M470L3224FT0-CB3 MEMORY DDR333 256MB HYNIX HYMD232M646D6-J MEMORY DDR333 512MB INFINEON HYS64D64020HBDL-6-C (.11u)

  • Page 109

    Aspire 3000/5000 FRU List Screw Chapter 6 SCREW M2.0X3.0-I-NI-NYLOK SCREW I2.5*3M-BNIH(M2.5L3) SCREW M2.5*4L-BZN-NYLOK SCREW M2.0X5-I-NI-NYLOK SCREW MM25060IL69 SCREW M2.0*5-I(NI)(NYLOK) SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M1.7*3.0-I (BK) SCREW I3*3.5M-NIH(M3L3.5) 86.A03V7.012 86.T25V7.012 86.A03V7.006 86.T23V7.006 86.A08V7.004 86.T23V7.010 86.A03V7.007 86.T25V7.008 86.T50V7.001 86.A03V7.011...

  • Page 110: Aspire 3000/3500/5000 Series

    Model Definition and Configuration Aspire 3000/3500/5000 Series Model Number AS5001L ATML28 N15XGA AS5001LC ATML28 N15XGA AS5001W ATML28 N15.4WXG AS5002L ATML30 N15XGA AS5002L ATML30 N15XGA AS3002LC N15XGA Sempron processor 2800+ AS3002NL N15XGA Sempron processor 2800+ AS3002LC N15XGA Sempron processor 2800+ AS3002NL...

  • Page 111

    Model Number AS3003W Sempron processor 3000+ Memory (GB) N15.4WXG SO256M N60GB 4.2K Card Wireless Reader NDU8X ABT_BRM43 18BG Appendix A...

  • Page 112

    Appendix A...

  • Page 113: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 114: Microsoft Windows Xp Environment Test

    Microsoft Windows XP Environment Test Item Processor Memory Hard Disk Drive Specifications Aspire 3000: MOBILE SEMPRON 2800+ 25W D MOBILE SEMPRON 3000+ 25W D Aspire 5000 MOBILE TURION 64 ML28 MOBILE TURION 64 ML30 MOBILE TURION 64 ML32 MOBILE TURION 64 ML34...

  • Page 115

    US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD (DVI)

  • Page 116

    HP LaserJet 6MP use IR HP LaserJet 2200 use IR Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface...

  • Page 117

    Item I/O Acess Point (802.11a/b) I/O Acess Point (802.11a) PCMCIA PCMCIA - ATA PCMCIA - USB 2.0 PCMCIA - 1394 PCMCIA-SCSI PCMCIA - Bluetooth Appendix B Specifications Intel Dual Pro/Wireless 5000 Intel Pro/Wireless 5000 IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB...

  • Page 118

    Appendix B...

  • Page 119

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.

  • Page 120

    Appendix C...

  • Page 121

    AC Adapter 28 AFLASH Utility 43 Audio 20 Battery 27 BIOS 20 package 20 ROM size 20 ROM type 20 vendor 20 Version 20 BIOS Supports protocol 20 BIOS Utility 32 Navigating 33 Onboard Device Configuration 38 Startup Configuration 37 System Security 42 Board Layout Bottom View 6, 86...

  • Page 122

    Mechanical Specification 30 media access on indicator 12 Memory Check 68 Model Definition 101 Modem 22 Notebook Manager hotkey 16 num lock on indicator 12 Online Support Information 110 Panel Bottom 11 right 10 PC Card 12, 26 PCMCIA 26 Power Management 29 Power System Check 68 Battery Pack 70...

  • Page 123

    Index...

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