Lenovo ThinkPad X280 User Manual
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Lenovo ThinkPad X280 User Manual

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Summary of Contents for Lenovo ThinkPad X280

  • Page 1 X280 User Guide...
  • Page 2 First Edition (January 2018) © Copyright Lenovo 2018. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    ....Lenovo programs ....ThinkPad USB-C Dock ... .
  • Page 4 Lenovo Support Web site ..112 Diagnosing problems with Lenovo Companion. . . Calling Lenovo ... . . 112 Troubleshooting ....
  • Page 5 ..126 Japan notice for ac power cord ..121 Lenovo product service information for Appendix D. Restriction of Taiwan ....121 Hazardous Substances (RoHS) Eurasian compliance mark .
  • Page 6 X280 User Guide...

  • Page 7: Important Safety Information

    • Avoid keeping your hands, your lap, or any other part of your body in contact with a hot section of the computer for any extended time. • Periodically take hands from using the keyboard by lifting your hands from the palm rest. © Copyright Lenovo 2018...
  • Page 8 Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn.

  • Page 9: Conditions That Require Immediate Action

    In the unlikely event that you notice any of the following conditions, or if you have any safety concerns with your product, stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance. © Copyright Lenovo 2018...

  • Page 10: Service And Upgrades

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 11: Power Cords And Power Adapters

    Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. © Copyright Lenovo 2018...

  • Page 12: Plugs And Outlets

    Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.

  • Page 13: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 14: Notice For Non-Rechargeable Coin-Cell Battery

    Do not attempt to replace the non-rechargeable coin-cell battery. Replacement of the battery must be done by a Lenovo-authorized repair facility or technician. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. The following statement applies to users in the state of California, U.S.A.

  • Page 15: Heat And Product Ventilation

    • Do not restrict or block any ventilation openings. • Do not operate your computer inside furniture, as this might increase the risk of overheating. • Airflow temperatures into the computer should not exceed 35°C (95°F). xiii © Copyright Lenovo 2018...

  • Page 16: Electrical Current Safety Information

    Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

  • Page 17: Liquid Crystal Display (Lcd) Notice

    2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...

  • Page 18: Glass Parts Notice

    Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.

  • Page 19: Chapter 1. Product Overview

    Computer controls, connectors, and indicators This section introduces hardware features of the computer. Front view Infrared camera (available on some models) Conventional camera (available on models with the infrared camera) Microphones Conventional camera with camera shutter (available on some models) © Copyright Lenovo 2018...
  • Page 20 Power button Fingerprint reader (available on some models) ® TrackPoint buttons Trackpad NFC mark (available on some models) TrackPoint pointing stick Multi-touch screen (available on some models) Infrared camera (available on some models) The infrared camera provides a personal and secure way for you to sign in to your computer with face authentication.

  • Page 21: Left-Side View

    The USB-C connector also works as the power connector. Use the shipped USB-C power adapter and power cord to connect the computer to ac power through the USB-C connector. Lenovo provides various USB-C accessories to help you expand your computer functionality. For more information, go to: http://www3.lenovo.com/us/en/accessories-and-upgrades/c/ACCESSORY?menu-id=Accessories_Upgrades...

  • Page 22: Right-Side View

    ThinkPad Ethernet Extension Adapter Gen 2, remove the cover on this connector first. The ThinkPad Ethernet Extension Adapter Gen 2 is available as an option and can be purchased from: http://www.lenovo.com/essentials DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.

  • Page 23: Rear View

    You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. Cable locks for your product are available from Lenovo at https://www.lenovoquickpick.com/...

  • Page 24: Bottom View

    Bottom view Fan louvers Docking-station hook holes Emergency-reset hole Speakers Fan louvers The fan louvers and internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor. Docking-station hook holes You can use the docking-station hook holes to secure a supported docking station to extend the computer capabilities.
  • Page 25 Caps Lock indicator When this indicator is on, you can type uppercase letters by directly pressing the letter keys. Fn Lock indicator This indicator shows the status of Fn Lock function. For more information, see “Using the special keys” on page 18.

  • Page 26: Important Product Information

    • FCC ID and IC Certification information • Windows operating systems information Machine type and model information When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service. X280 User Guide...

  • Page 27: Fcc Id And Ic Certification Number

    Lenovo. Note: Do not remove or replace a factory-preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-installable wireless WAN module, the actual FCC ID and IC certification number is affixed to the wireless WAN module installed in the computer.

  • Page 28: Labels For The Windows Operating Systems

    For instructions, see “Replacing the wireless-WAN card” on page 103. Note: For the user-installable wireless module, ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.

  • Page 29: Computer Features

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro license downgrade rights. Computer features The computer features introduced in this topic cover various models. Some computer features might be available only on specific models. Microprocessor To view the microprocessor information of your computer, right-click the Start button and then select System.

  • Page 30: Computer Specifications

    • Password • Security-lock slot • Trusted Platform Module (TPM) Wireless features • Bluetooth • NFC (available on some models) • Wireless local area network (WLAN) • Wireless wide area network (WWAN, available on some models) • Global Positioning System (GPS, available on models with the wireless-WAN card) Others •...

  • Page 31: Lenovo Programs

    2. If you do not find the program in the program list, search for the program in the search box. An introduction to Lenovo programs This topic provides a brief introduction to Lenovo programs. Depending on your computer model, some of the programs might not be available.
  • Page 32 • Configure hardware settings. • Create and manage your Lenovo ID. This app is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer. X280 User Guide...

  • Page 33: Chapter 2. Using Your Computer

    This chapter provides information to help you use the various features provided by your computer. Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

  • Page 34: Using The Multi-Touch Screen

    • Follow the “General tips for preventing problems” on page 79. • Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems with Lenovo Companion” on page 79. • Check for recovery solutions in Chapter 8 “Recovery information” on page 95.
  • Page 35 Touch gesture (touch models Description only) Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Touch: Tap and hold. Mouse action: Right-click. Function: Open a menu with multiple options.

  • Page 36: Using The Special Keys

    Touch gesture (touch models Description only) Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view. • Short swipe for full-screened app or when your computer is in the tablet mode Touch: Swipe downwards shortly from the top edge.
  • Page 37 1. Go to Control Panel, and then change the view of Control Panel from Category to Large icons or Small icons. 2. Click Lenovo - Keyboard Manager and the Keyboard Manager window is displayed. 3. Select the options of your preference.

  • Page 38: Using The Thinkpad Pointing Device

    • Fn+Spacebar: If your computer supports keyboard backlight, press Fn+Spacebar to switch between the different keyboard backlight status (off, low, or high). • Fn+B: This key combination has the same function as the Break key on a conventional external keyboard. •...

  • Page 39: Using The Trackpoint Pointing Device

    Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. The TrackPoint pointing device consists of the following components: Pointing stick Left-click button (primary-click button) Right-click button (secondary-click button) Scroll bar To use the TrackPoint pointing device, see the following instructions:...

  • Page 40: Using The Trackpad

    Using the trackpad The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. The trackpad can be divided into two zones: Left-click zone (primary-click zone) Right-click zone (secondary-click zone) To use the trackpad, see the following instructions:...

  • Page 41: Using The Trackpad Touch Gestures

    Using the trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would use a traditional mouse. You also can use the trackpad to perform various touch gestures.

  • Page 42: Replacing The Cap On The Pointing Stick

    Replacing the cap on the pointing stick The cap on the end of the pointing stick is removable. After you use the cap for a period of time, you might consider replacing the cap with a new one. Notes: • Ensure that you use a cap with grooves as shown in the following illustration.

  • Page 43: Using The Battery

    Using the battery When you use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Spend more time unplugged with ThinkPad batteries.

  • Page 44: Managing The Battery Power

    • Recharge the battery completely before using it. You can see whether the battery is fully charged from the battery-status icon in the Windows notification area. • Always use power management features such as power-saving modes. Managing the battery power To achieve the best balance between performance and power saving, adjust your power plan settings.

  • Page 45: Cabled Ethernet Connections

    To attach an Ethernet cable to your computer, you need a ThinkPad Ethernet Extension Adapter Gen 2. The ThinkPad Ethernet Extension Adapter Gen 2 is available as an option and can be purchased from Lenovo at http://www.lenovo.com/essentials The Ethernet connector on the ThinkPad Ethernet Extension Adapter Gen 2 has two indicators that show the status of the network connection.

  • Page 46: Using The Wireless-Wan Connection

    Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is. Using the wireless-WAN connection Wireless wide area network (WAN), which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks.

  • Page 47: Using The Nfc Devices

    3. Select Send To ➙ Bluetooth Devices. 4. Select a Bluetooth device, and then follow the instructions on the screen. For more information, see the Windows help information system and the help information system of the Bluetooth device. Using the NFC devices Note: The NFC feature is available on some models.

  • Page 48: Using The Airplane Mode

    Using the Airplane mode The Airplane mode is supported on the Windows 10 operating system. If the Airplane mode is enabled, all wireless features are disabled. To enable or disable the Airplane mode, do the following: 1. Open the Start menu. 2.
  • Page 49 If you want to configure the camera settings, open the Start menu and then click Lenovo Companion ➙ Hardware Settings ➙ Display, Camera & Audio/Media. Locate the Camera section and then follow the instructions on the screen to configure the camera settings.

  • Page 50: Using A Microsd Card

    2. Follow the instructions on the screen and ensure that you are centered and looking directly at the camera. When the program recognizes your face, it automatically unlocks the screen and signs you in to the Windows operating system. Using a microSD card Your computer has a nano-SIM-card and microSD card slot on the rear of the computer.

  • Page 51: Using An External Display

    • Do not remove a smart card while the computer is in sleep or hibernation mode. Otherwise, the system might not respond when you try to resume operation. To install a smart card: Hold the smart card in correct orientation and then insert it firmly into the slot in the smart card reader.
  • Page 52 Do not connect external displays to the USB-C connector and the HDMI connector at the same time. Otherwise, only the external display connected to the USB-C connector will work by default. To change the priority between the USB-C connector and the HDMI connector, start the ThinkPad Setup program (see “Configuring ThinkPad Setup”...

  • Page 53: Traveling With Your Computer

    If you are traveling to another country or region, you might want to consider an appropriate ac power adapter for the country or region to which you are traveling. To purchase travel accessories, go to: http://www.lenovo.com/accessories Chapter 2 Using your computer...
  • Page 54 X280 User Guide...

  • Page 55: Chapter 3. Enhancing Your Computer

    This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 56 Note: The ThinkPad Basic Docking Station does not ship with a system lock installed. You can purchase a system lock from Lenovo at http://www.lenovo.com/essentials Key lock indicator: This indicator turns on when the system lock key is in the locked position.

  • Page 57: Attaching Your Computer To A Docking Station

    Audio connector: Connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug. ac power connector: Connect the ac power adapter. ® DisplayPort connector: Connect a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. VGA connector: Connect the computer to a VGA-compatible video device, such as a VGA monitor. USB 2.0 connector, USB 3.1 connector Gen 1: Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer.
  • Page 58 3. Remove the connector cap as shown. 4. Ensure that you turn the system lock key to the unlocked position ( X280 User Guide...

  • Page 59: Detaching Your Computer From A Docking Station

    5. Align the top-left corner of the computer with the guide post of the docking station. Attach your computer to the docking station as shown until you hear a click. Slide the latch in the direction as shown 6. Check the docking status indicator. The docking status indicator turns on when the computer is successfully docked.

  • Page 60: Guidelines On Connecting Multiple External Displays

    Note: The ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 1 in the following instruction to detach your computer from the ThinkPad Basic Docking Station. 1.
  • Page 61 ThinkPad Basic Docking Station Up to two external displays connected to the DisplayPort and the VGA connectors can work at the same time. ThinkPad Pro Docking Station Up to two external displays connected to the two DisplayPort connectors can work at the same time. ThinkPad Ultra Docking Station •...

  • Page 62: Thinkpad Usb-C Dock

    • Up to three external displays connected to the two DisplayPort connectors and the HDMI connector can work at the same time. ThinkPad USB-C Dock The ThinkPad USB-C Dock provides quick and easy connections between your computer and computer accessories. ThinkPad USB-C Dock overview Security-lock slot: To protect your dock from theft, lock the dock to a desk, table, or other non- permanent fixture.

  • Page 63: Setting Up The Thinkpad Usb-C Dock

    • Amber: The dock is on. ac power connector: Connect the ac power adapter. Lenovo USB-C connector: Connect the Lenovo USB-C cable to the computer. VGA connector: Connect a VGA-compatible video device. USB 2.0 connectors: Connect USB-compatible devices, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer.
  • Page 64 5. Connect one end of the Lenovo USB-C cable to the dock 6. Connect the other end of the Lenovo USB-C cable to the computer Before you use the dock with the computer, download and install the latest dock driver at: http://www.lenovo.com/support/docks...

  • Page 65: Chapter 4. Accessibility, Ergonomic, And Maintenance Information

    This chapter provides information about accessibility, ergonomic, and cleaning and maintenance. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 66 If you prefer to type or enter data into your computer using a mouse, joystick, or other pointing device instead of a physical keyboard, you can use On-Screen Keyboard. On-Screen Keyboard displays a visual keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen.

  • Page 67: Ergonomic Information

    Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 68: Cleaning And Maintenance

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/ . Explore your options for docking solutions and external products that provide the adjustability and essentials features that you want.
  • Page 69 • Do not turn your computer over when the ac power adapter is plugged in, otherwise, it could break the adapter plug. • Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. •...
  • Page 70 X280 User Guide...

  • Page 71: Chapter 5. Security

    The following two types of hard disk passwords can help protect the information stored on the storage drive: • User hard disk password © Copyright Lenovo 2018...

  • Page 72: Setting, Changing, Or Removing A Password

    Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 73: Hard Disk Security

    Hard disk security To protect the computer from unauthorized security attacks, refer to the following tips to enhance security: • Set a power-on password as well as a hard disk password. For security, a longer password is recommended. • The hard disk drive built into your computer can be protected by UEFI BIOS. To provide reliable security, use the security chip and a security program with the Trusted Platform Module (TPM) management feature.

  • Page 74: Using The Fingerprint Reader

    1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Security Chip by using the directional keys. 3. Press Enter. The Security Chip submenu opens. 4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 5.
  • Page 75 Lenovo-authorized servicer or a marketing representative to have the password canceled. If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo-authorized servicer or a marketing representative to have the storage drive replaced.

  • Page 76: Deleting Data From Your Storage Drive

    • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Format your storage drive, using the software to initialize it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings.

  • Page 77: Using Firewalls

    Protecting data against viruses Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about your antivirus software, see the help system of your antivirus software.
  • Page 78 X280 User Guide...

  • Page 79: Chapter 6. Advanced Configuration

    8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 9. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 13. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 80: Installing Device Drivers

    Lenovo Companion is preinstalled on your computer and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.

  • Page 81: Configuring Thinkpad Setup

    Configuring ThinkPad Setup The ThinkPad Setup program menu lists various items about system configuration. Attention: The default configurations are already optimized for you. Improper change of the configurations might cause unexpected results. To configure ThinkPad Setup, do the following: 1. Restart the computer. When the logo screen is displayed, press F1. The ThinkPad Setup program starts. Note: If you are required to enter the supervisor password, enter the correct password.

  • Page 82: Updating The Uefi Bios

    • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. For instructions on how to update the UEFI BIOS, go to http://www.lenovo.com/support BIOS menu This topic introduces the following BIOS menus of your computer: •...
  • Page 83 • Preinstalled operating system license • UEFI Secure Boot • OA3 ID • OA2 Config menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. Network • Wake On LAN Values: Disabled, AC only, AC and Battery Description: The network administrator can turn on a computer from a management console by using the Wake on LAN feature.
  • Page 84 Description: Enable or disable the Wireless Auto Disconnection feature when the Ethernet cable is attached. If you select Enabled, the Wireless LAN function is automatically turned off when the Ethernet cable is attached. Note: The Wireless Auto Disconnection feature is not supported for the Ethernet connection through a USB port.
  • Page 85 Values: Disabled, Enabled Description: If you select Enabled, pressing the function keys directly inputs F1–F12. If you select Disabled, pressing the function keys directly initiates the special function printed as an icon on each key. To temporarily switch the above two functions, press Fn+Esc. Display •...
  • Page 86 – Balanced: Balance sound, temperature, and performance. – Scheme for Battery Values: Maximize Performance, Balanced Description: – Balanced: Balance sound, temperature, and performance. – Maximize Performance: Reduce CPU throttling. • CPU Power Management Values: Disabled, Enabled Description: Enable or disable the power-saving feature that stops the microprocessor clock automatically when there are no system activities.
  • Page 87 – User Authorization: Allow Thunderbolt devices to be connected after user authorization. – Secure Connect: Allow Thunderbolt devices to be connected with a saved key that has been approved by the user. – Display Port and USB: Allow only DisplayPort-compatible devices and USB devices to be connected. Thunderbolt devices are not allowed to be connected.
  • Page 88 Date/Time menu Note: The BIOS menu items might change without notice. Depending on the model, the default value might vary. • System Date Descriptions: Set or change the date of the system. • System Time Descriptions: Set or change the time of the system. Security menu Note: The BIOS menu items might change without notice.
  • Page 89 Descriptions: Set a power-on password to protect the computer from unauthorized access. For more information, see “Passwords introduction” on page 53. • Hard Disk1 Password Values: Disabled, Enabled Descriptions: Set a hard disk password to prevent unauthorized users from accessing data on the internal storage drive.
  • Page 90 Descriptions: Use this option to clear the encryption key. It will not be possible to access already- encrypted data after these keys are cleared. • Intel (R) TXT Feature Values: Disabled, Enabled Descriptions: Enable or disable the Intel Trusted Execution Technology. •...
  • Page 91 I/O Port Access Descriptions: Use this submenu to enable or disable the following hardware features: • Ethernet LAN • Wireless LAN • Wireless WAN • Bluetooth • USB Port • Memory Card Slot • Smart Card Slot • Integrated Camera •...
  • Page 92 Descriptions: Specify the system operating mode. • Secure Boot Mode Values: Standard Mode, Custom Mode Descriptions: Specify the Secure Boot mode . • Reset to Setup Mode Descriptions: Use this option to clear the current platform key and reset Platform Mode to Setup Mode. You can install your own platform key and customize the Secure Boot signature databases in Setup Mode.

  • Page 93: Using System Management

    – UEFI/Legacy Boot Priority Values: Legacy First, UEFI First Description: Select the boot priority between UEFI and Legacy. – CSM Support (for UEFI only) Values: Yes, No Description: Compatibility Support Module (CSM) is required for starting the legacy operating system. If you select UEFI only, CSM Support is selectable.
  • Page 94 Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. This manageability, known as total cost of ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a storage drive, and installing a program.
  • Page 95 To enable or disable the Wake on LAN feature, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Config ➙ Network. The Network submenu is displayed. 3.
  • Page 96 X280 User Guide...

  • Page 97: Chapter 7. Troubleshooting Computer Problems

    Note: If you are unable to isolate and repair the problem yourself after running Lenovo Companion, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.

  • Page 98: Troubleshooting

    Lenovo Companion supports the hardware scan function. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for optimal system performance. To run Lenovo Companion, see “Accessing Lenovo programs” on page 13. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software.

  • Page 99: Error Messages

    Error messages • Message: 0177: Bad SVP data, stop POST task. Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board should be replaced. Have the computer serviced. • Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct.

  • Page 100: Beep Errors

    Firmware Interface Specification. If the user selects “No”, all data will be kept, but the operating system or programs will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the preceding solution.

  • Page 101: Memory Problems

    The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...

  • Page 102: Ethernet Problems

    3. Run diagnostic programs. See “Diagnosing problems with Lenovo Companion” on page 79. Ethernet problems • Problem: My computer cannot connect to the network. Solution: Ensure that: – The cable is installed correctly. The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub.

  • Page 103: Wireless-Lan Problem

    Wireless-LAN problem Problem: I cannot connect to the network using the built-in wireless network card. Solution: Ensure that: • The Airplane mode is off. • Your wireless-LAN driver is the latest version. • Your computer is within the range of a wireless access point. •...

  • Page 104: Keyboard Problems

    Note: If the Fn and function keys tab is not displayed, connect your computer to the Internet. Then download and install the ThinkPad Hotkey Features program from the Lenovo Support Web site. For more information, see “Installing device drivers” on page 62.
  • Page 105 – The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Press the power button again for confirmation.) – The brightness level of the screen is appropriately set. If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter.

  • Page 106: External Monitor Problems

    5. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor. 6. Click Properties. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 7. Click the Driver tab. 8.

  • Page 107: Audio Problems

    1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and then click Display settings ➙ Display. Note: If your computer cannot detect the external monitor, click Detect in the Display window. 4.
  • Page 108 1. Go to Control Panel, and ensure that you view Control Panel by Category. 2. Click Hardware and Sound. 3. Click Sound. 4. Click the Recording tab in the Sound window. 5. Select Internal Microphone, and click Properties. 6. Click the Levels tab, and move the Microphone Boost slider upwards. 7.

  • Page 109: Fingerprint Reader Problems

    8. Play any sound through a music program. Ensure that sound comes from the headset attached directly to the computer. Fingerprint reader problems • Problem: The surface of the reader is dirty, stained, or wet. Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth. •...

  • Page 110: Power Problems

    • Problem: I receive an error message while the operating system is loading the desktop configuration after the POST is completed. Solution: Find solutions by searching for the error message at the following Web sites: – http://www.lenovo.com/support – https://support.microsoft.com/ Sleep and hibernation problems •...

  • Page 111: Solid-State Drive Problem

    Solution: If the microprocessor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components. Check the settings for sleep mode. • Problem: The computer enters sleep mode immediately after the power-on self-test. Solution: Ensure that: –...

  • Page 112: Thinkpad Pen Pro Problem

    Control Panel by Category, and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Refer to “Diagnosing problems with Lenovo Companion” on page 79 and run a diagnostic test of the USB connector.

  • Page 113: Chapter 8. Recovery Information

    After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the on-screen instructions. Note: Ensure that your computer is connected to ac power during the recovery process. © Copyright Lenovo 2018...

  • Page 114: Creating And Using A Recovery Usb Drive

    It is recommended that you create a recovery USB drive as early as possible. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: http://www.lenovo.com/support/phone Creating a recovery USB drive To create a recovery USB drive, you need a USB drive with at least 16 GB of storage capacity.

  • Page 115: Chapter 9. Replacing Devices

    If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 116: Disabling The Built-In Battery

    • Limit your movement. Movement can cause static electricity to build up around you. • Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry. • Prevent others from touching the components. •...

  • Page 117: Replacing The Microsd Card

    1. Insert a straightened paper clip into the hole in the tray . The tray ejects. Then, slide the tray out of the computer. If a nano-SIM card is installed, gently take the nano-SIM card out of the tray 2. Install a new nano-SIM card into the tray with the metal contacts facing downward .

  • Page 118: Replacing The Base Cover Assembly

    1. Insert a straightened paper clip into the hole in the tray . The tray ejects. Then, slide the tray out of the tablet. If a microSD card is installed, gently take the microSD card out of the tray 2. Install a new microSD card into the tray with the metal contacts facing downward .

  • Page 119: Replacing The M.2 Solid-State Drive

    4. Loosen the screws , and then remove the base cover assembly 5. Install a new base cover assembly in place . Press the left and right sides of the base cover assembly as shown , and then tighten the screws in ascending alphabetical order (a to e) as illustrated 6.
  • Page 120 Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for frequent changes or replacement.

  • Page 121: Replacing The Wireless-Wan Card

    The following information is only for models that support user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
  • Page 122 5. Remove the wireless-WAN card by doing the following: a. Hold the cable connector with your fingers and gently disconnect each cable from the wireless-WAN card . Then remove the screw that secures the wireless-WAN card . The card is released from the secured position and pivots upward.

  • Page 123: Replacing The Keyboard

    6. Install a new wireless-WAN card by doing the following: a. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees .
  • Page 124 3. Take the tool out of the new keyboard package. Insert the tabs into the slot between the TrackPoint buttons and the trackpad . Slightly pivot the tool downward to release the left and right TrackPoint buttons. Then remove the two TrackPoint buttons 4.
  • Page 125 5. Insert the tabs into the two dents near the two screw heads as shown. 6. Pivot the tool in the direction as shown to release the keyboard . Push the keyboard in the direction as shown by arrow to release the latches from the keyboard bezel. 7.
  • Page 126 8. Put the keyboard on the palm rest as shown and detach the connectors. Then remove the keyboard. Installing the keyboard 1. Attach the connectors as shown. X280 User Guide...
  • Page 127 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the top edge of the keyboard (the edge that is close to the computer display) is under the frame of the keyboard bezel. 3. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard frame.
  • Page 128 4. Tighten the screws to secure the keyboard. 5. Take the new TrackPoint buttons out of the new keyboard package. Install the new TrackPoint buttons as shown. 6. Connect the ac power adapter and all cables to the computer. X280 User Guide...

  • Page 129: Chapter 10. Getting Support

    • What is the serial number? Getting help and service If you need help, service, technical assistance, or more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer or on the Lenovo Support Web site at http://www.lenovo.com/support...

  • Page 130: Lenovo Support Web Site

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 131: Purchasing Additional Services

    Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/ support/phone or refer to the Safety and Warranty Guide that comes with your computer. Note: Phone numbers are subject to change without notice. The latest phone numbers are available at .
  • Page 132 X280 User Guide...

  • Page 133: Appendix A. Supplemental Information About The Ubuntu Operating System

    The LLW also is preinstalled on the computer. To access the LLW, go to the following directory: /usr/share/doc/lenovo-doc If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 134 X280 User Guide...

  • Page 135: Appendix B. Regulatory Information

    This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes that this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

  • Page 136: Locating The Ultraconnect Wireless Antennas

    If you are uncertain of the policy that applies to the use of wireless devices in a specific area (such as an airport or hospital), you are encouraged to ask for authorization to use a wireless device prior to turning on the computer.

  • Page 137: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 138: Industry Canada Class B Emission Compliance Statement

    • For tablets: http://www.lenovo.com/eu-doc-tablets Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.

  • Page 139: Japan Vcci Class B Compliance Statement

    Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
  • Page 140 X280 User Guide...

  • Page 141: Appendix C. Weee And Recycling Statements

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: http://www.lenovo.com/recycling...

  • Page 142: Japan Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 143: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.

  • Page 144: Battery Recycling Information For Taiwan

    You also can refer to the instructions provided in the user guide for your product. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada...

  • Page 145: Appendix D. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
  • Page 146 X280 User Guide...
  • Page 147 Taiwan RoHS Appendix D. Restriction of Hazardous Substances (RoHS) Directive...
  • Page 148 X280 User Guide...

  • Page 149: Appendix E. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 150 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK. X280 User Guide...

  • Page 151: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 152 This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...

  • Page 153: Appendix G. Trademarks

    Appendix G. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Active Protection System Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S.
  • Page 154 X280 User Guide...

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