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Service Guide Project Code: A15 Please note that Aspire 1710 has the same housing with Aspire 1700. And this model will not have service CD. Please refer to Aspire 1700 service CD (Part No.: VD.A08V7.001) for disassembling mpeg files. PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
System Introduction Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® ® Intel Pentium 4 FSB 800 processors L2 cache 1MB Intel 865G with ICH-5, support 800MHz Front Side Bus, dual channel and HTT support 80 GB or higher-capacity Desktop 5400rpm, 7200rpm HDD ®...
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All-in-one design (incorporating hard drive, optical drive and floppy disk drive) Rugged and space saving Full-size desktop keyboard No need to turn on the system for playing CD or MP3 Large & comfortable palm rest area with well-positioned touchpad Aspire 1710...
(LCD) supports SXGA resolution with 16 million colors at 1280 x 1024. Video Performance Your Aspire 1710 series computer features an accelerated graphics port (AGP) video system with Intel 865G embedded VGA engine and 64MB UMA RAM, and nVIDIA NV-34M/NV-36M series (64M/128M AGP card) as an option.
1 switch button for wired/wireless LAN, or Bluetooth (optional) 1 e-mail launch button 1 launch button for Internet browser 2 programmable buttons Light emitting diodes (LEDs) that show the status of the computer and its components. Description Aspire 1710...
Closed front view Speakers Wireless communication indicator Power indicator Chapter 1 Item Left and right speakers deliver stereo audio output. Lights when the Wireless LAN, or Bluetooth, capability is enabled. Lights when the computer is on. Description...
Locks and release the lid (one on the right and one on the left). Accepts a 3.5 inch floppy disk, or a 6-in-1 card reader (optional). Press the eject button to remove a PC card from the PC card slot. The slot supports a standard Type II PC card (PCMCIA). Aspire 1710...
Right view Icon Right latch Speaker/Headphone-out jack Line-in/Mic-in jack IEEE 1394 port IEEE 1394 port Two USB ports DC-in jack Chapter 1 Item/ Port Locks and releases the lid (one on the right and one on the left.) Connects to audio line-out devices (e.g. speakers, headphones).
Connects to other serial interface devices. Network jack Connects to an Ethernet 10/100/1000- based network. Parallel port Connects a parallel device, such as a printer. PS2 port Connects to a PS2 mouse. Kensington lock slot Attaches a security connector. Description Aspire 1710...
Bottom Panel Battery cover Sub-woofer Ventilation slots Chapter 1 Item Protects the battery bay. Enhances the audio quality Enable the computer to stay cool, even after prolonged use. Description...
Off--the AC adapter is not connected, or the battery is not installed. Caps Lock Activity Lights when Caps Lock is activated. Num Lock Activity Lights when Numeric Lock is activated. Scroll Lock Activity Lights when Numeric Lock key is activated. Description Aspire 1710...
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The two indicators located at the front of the unit provide the following status information: Icon Chapter 1 Function Description Power Mode Steady green--the computer is on (even if the display is turned off). Steady orange--the computer is in standby mode.
Note: Scroll Lock doesn’t work in all applications. Toggle on and off by pressing the Scroll Lock Key. Aspire 1710...
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Windows keys The keyboard has two keys that perform Windows-specific functions. Keys Windows logo key Application key Chapter 1 Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All)
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Turns the internal touchpad on and off. Turns the speakers on and off; mutes the sound. Increases the screen brightness. Decreases the screen brightness. Increases the sound volume. Decreases the sound volume. Functions as the key. Functions as the key. Aspire 1710...
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Euro key Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key. Keyboard ergonomics The wide palm rest area provides a comfortable platform for your hands when typing on the keyboard. The ergonomic design enables you to adopt a relaxed, yet very efficienct, typing style.
Access content menu Right Button Tap twice quickly. Tap once. Tap twice quickly. On the second tap, slide your finger across the touchpad to drag the cursor over the selection. Click once. Aspire 1710...
LAN/Bluetooth, key 2 is to launch the E-mail application, and key 3 is used to launch the internet browser. Keys 4 and 5 start the Launch Manager application. All five launch keys can be set by the user. To set the launch keys, run the Acer Manager. Launch key...
2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus Power Management interface Specification, EI Torito-Bootable CD-ROM Format Specification V1.0, Simple Boot Flag 1.0 Set by switch, see SW1 settings Specification Built-in CPU 1024KB Always Enabled Always Enabled Fixed-in write back Aspire 1710...
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System Memory Item Memory controller Onboard memory size DIMM socket number Supports maximum memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Memory Combinations Slot 1 256MB 256MB 512MB...
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Note: The drive receives DC power (5V or 12V) through a four-pin standard drive power connector 14.4K V.90/V.92MDC RJ11 Rear side Specification Mitsumi D353G 4515 MCI JU-226A033FC 2DD (720KB) 2HD (1.2 MB, 3 mode) 1 MB 1.6 MB Specification Specification 2HD (1.44MB) 2 MB Aspire 1710...
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DVD-ROM Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Average Full Access time (typ.) Data Buffer Capacity Interface Applicable disc format Loading mechanism Power Requirement Input Voltage (*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min. 58 sec. 74 block more than 2000 times including latency and layered error correction time.
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Audio Interface Item Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Video Interface Item Vendor & Model Name Chip voltage Supports ZV (Zoomed Video) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) Video Memory...
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Two type II, one type III Left side Yes (IRQ17) NS LPC keyboard controller PC87591 Sunrex 103- key SIMPLO Li-ION 6600mAH 3.8V 4S3P 14.4V Specification Ambit 10 ~ 20V 1A (max.) 725Vrms 40 ~ 65Hz 1.5 mArms ~ 3.75mArms Specification Specification Specification Aspire 1710...
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Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Active area Display technology Resolution Support colors Optical Specification Brightness control Contrast ratio Response time Luminance of white (cd/m White Uniformity Contrast control Electrical Specification Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) AC Adapter Item...
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Hard disk is idle within a specified period of time. Specification 3000Vac 0.25 mA max. (@ 254Vac, 60Hz) The buzzer beeps The Sleep indicator lights up All power shuts off The display shuts off Hard disk drive is in standby mode. (spindle turned-off) Phenomenon Aspire 1710...
System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. This menu provides you the information of the system. Aspire 1710...
Info. Parameter Floppy Disk Drive Shows floppy drive type informaiton. Serial Number This field displays the serial number of this unit. UUID Number UUID=32bytes Chapter 2 Description...
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ. Aspire 1710...
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. System Date Sets the system date. System Memory This field reports the memory size of the system. Memory size is fixed to 640MB Extended Memory This field reports the memory size of the...
ECP mode. This parameter is enabled only if Mode is set to ECP. Legacy USB Support Enables, disables USB interface devices support under DOS mode. Description Disabled Enabled 378h IRQ7 DMA3 Option: Options /Disabled/Auto /Disabled/Auto , EPP, Normal or Bi-directional /278h/3BCH /IRQ5 /DMA1 Disabled or Enabled Aspire 1710...
The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup. Option Clear or Set Clear or Set Disabled or Enabled Disabled or Enabled Aspire 1710...
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Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
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If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Aspire 1710...
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Chapter 2...
Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save Setup Data to CMOS. Description Aspire 1710...
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: An ESD mat A Philips screw driver A tweezers Hex screw driver NOTE: Use an ESD wristband to avoid the risk of electronic discharge Chapter 3 Chapter 3...
Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Jewelry such as watches, rings and bracelets should be removed before service disassembly. Aspire 1710...
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
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Main Board Module Touchpad PCI Board Main Board FDD Bracket Optical Drive Module Optical Bracket Front Panel (Upper Case Assy) Audio DJ Board Cable Audio DJ Lid Switch Board Touchpad Bracket Touchpad Switch Board FDD Module FDD FFC Aspire 1710 Cable...
Remove the 4 screws that secure the HDD module. Lift the HDD module and detach the IDE connector and power connector at the same time. Remove the combo drive Remove the one screw as shown here. Detach the Combo drive. Aspire 1710...
Remove the thermal module Disconnect the fan power connector. Remove the three screws as shown here. Remove the thermal module. Remove CPU Open the CPU lever, remove the CPU and close the lever. Remove the memory Remove the memory Remove VGA card Disconnect the VGA connector.
Disconnect the two wireless cables. Remove moden card Remove the screws on the MDC (modem card) Detach the card from the modem cable. Release the cable Remove the inverter cover Remove the screws as shown here. Remove the inverter cover. Aspire 1710...
Detach the upper system cover Remove the two screws on the one side, and the two screws on the other. . Remove the hinge covers on each side Detach the upper system cover (middle cover). Remove the LCD module Detach the LED cable from the LED board. Remove the screws that secure the hinge.
Unscrew the three screws on the edge of the LCD panel on both sides. Detach the LCD skirting board (LCD bezel) by following the instruction here. Remove the TEN screws on the side mount. Remove the LCD panel. Remove the inverter board Remove the tape and disconnect the inverter cable. Aspire 1710...
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Follow the same procedure on the other inverter cable. Disconnect the inverter power cable from the inverter board. Remove the mylar that covering the inverter board. Remove the two screws that secure the inverter board bracket. Chapter 3...
Remove the two screws that secure the wireless antenna. Remove the antenna. Repeat the same procedure on the other side. Remove the wireless module. Remove the side bracket Remove the two screws as shown here. Then remove the side bracket. Aspire 1710...
Repeat the same procedure on the other side bracket. Remove the LED cable attached on the LCD outer shield. Remove the subwoofer Disconnect the subwoofer cable. Remove the two screws that secure the subwoofer. Remove the subwoofer. Chapter 3...
Disconnect the cable to the modem header. Remove the keyboard Remove the six screws the secure the keyboard. Remove the keyboard and disconnect the attached cable. Remove the LED board Detach the LED ribbon cable. Remove the four screws that secure the LED board. Aspire 1710...
Lift the LED board and disconnect the LED cable at the same time. Disconnect the LED ribbon cable from the LED board. Detach the front panel Disconnect the touch pad ribbon cable. Remove the three screws as shown here. Turn the unit upside down, and then remove the group of FOUR, the group of EIGHT and the group of SIX screws.
Disconnect the other side of the ribbon cable to the Audio DJ board. Remove the screw that secures the Audio DJ board. Remove the DJ board. Remove the touch pad Remove the mylar here. Disconnect the two ribbon cables to the touch pad. Remove the mylar. Aspire 1710...
Remove the two screws that secure the touch pad. Remove the touch pad bracket. Remove the touch pad. Remove the touch pad board Remove the four screws that secure the touch pad board. Remove the touch pad board. Remove the lid switch cable Disconnect the lid switch cable by releasing the screw.
Remove the aluminum tape (the tape can be damaged while servicing, please make sure you have a spare one). Remove the tape here. Disconnect the speaker cable. Remove the screw as shown here. And the one on the other side. Remove the speaker set. Aspire 1710...
Remove the mainboard Remove the nine screws as shown Detach the mainboard module from the base unit Remove the screw as shown Remove the PCI board. Remove the six screws that secure the I/O shield. Remove the I/O shield. Disconnect the system fan power connector. Remove the two screws, one on each side, that secure the mainboard.
Remove the system fan. This completes the disassembly procedures of Aspire 1710. FDD Module Disconnect the ribbon cable. Remove the screws as shown here. Remove the FDD bracket away from the floppy drive. Aspire 1710...
HDD Module Disconnect the HDD power cable and then the IDE coaxial cable. Remove the screws that secure the HDD, and the other side. Remove the bracket from the HDD. Combo Module Remove the three screws as shown here. Remove the bracket. Chapter 3...
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: Reconnect the keyboard cables. Replace the keyboard. Replace the main board. The following auxiliary input devices are supported by this computer: Numeric keypad External keyboard Aspire 1710...
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.
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If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see “Check the Battery Pack” on page 72. Pin 1: +19 to +20.5V Pin 2: 0V, Ground Aspire 1710...
Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. Aspire 1710...
Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
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System board None BIOS ROM System board Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board Aspire 1710...
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Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
Power source (battery pack and power adapter). See “Power System Check” on page 70. Hold and press the power switch for more than 4 seconds. System board See “Check the Battery Pack” on page 72. Battery pack System board Aspire 1710...
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PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
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Utility is set to Enabled. Device driver Device cable Device System board Action in Sequence Reconnect the keyboard cable. Keyboard System board Reconnect touchpad cable. Touchpad board System board Action in Sequence Modem phone port modem combo board System board Aspire 1710...
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly Aspire 1710...
DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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LCD Module NOTE: The part numbers appear on the exploded diagram are vendor’s part number. Please refer to the FRU list for Acer part number. Aspire 1710...
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WIRELESS LAN ANTENNA Y CABLE LCD CABLE SET LCD HINGE R+L 17 IN. Part Number KB.A1506.011 KB.A1506.013 KB.A1506.015 KB.A1506.018 KB.A1506.006 KB.A1506.003 KB.A1506.021 KB.A1506.016 KB.A1506.004 KB.A1506.017 KB.A1506.010 KB.A1506.009 KB.A1506.009 KB.A1506.014 KB.A1506.008 KB.A1506.005 KB.A1506.002 KB.A1506.001 LK.17009.001 55.A08V7.006 50.A15V7.005 50.A15V7.006 6K.A15V7.001 Aspire 1710...
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Pointing Device Chapter 6 Partname LCD PANEL W/ LED CABLE LOGO 17 IN. LCD BUTTOM LCD BEZEL W/ ACER LOGO 17 IN. LCD LATCH 17 IN. LCD SPRING 17 IN. LCD DECORATION BAR 17 IN. DDR 333 256MB 0.11U, CL=2.5 INFINEON...
Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B...
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HP3425 Printer Handy Drive: USB Drive 256MB USB Drive 128MB USB Mouse: Acer USB Mouse M012B0 Microsoft Wireless Optical USB Mouse \MIC:P-LPD1-02-0047 Microsoft Optical Mouse USB & PS/2 Compatible Microsoft Optical USB Mouse \ITE 78CJ Logitech Cordless TrackMan Wheel Mouse T-RA18...
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USB Printer: HP DeskJet 930C HP DeskJet 840C USB Multi-Function Machine: HP2110C USB FDD: Teac USB FDD Acer Y-E Data USB FDD MIC USB FDD YD-8U10 Logitec USB FDD USB Handy Drive: USB Drive 128MB Apacer HandyDrive 256MB USB LAN:...
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Item GB LAN LAN Hub S-Video PC Card Appendix B Specifications USB Scanner: HP ScanJet 5300c HP ScanJet 5200c USB Speaker: Philips USB Speaker Dss330 Philips USB Speaker (DIGITAL Speaker System) USB HUB: PCI_USB HUB/UH-400 USB HUB NET \UH-124 USB to Serial Adapter: USB to serial Adapter UB-75 USB Gamepad: Microsoft Sidewider Precision Pro...
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Item PC Cards PC Card Audio Jacks Access Point Specifications ATA Card: PCMCIA IDE/ATAPI Controller(FLASH/32MB) Microdrive: IBM 340MB Microdrive Click IOMEGA Clik! PC CARD DRIVE Zip Card: IOMEGA USB ZIP 250 1394 CardBus Card: Compaq 1394 CardBus Card VST Fire Wire 1394 CardBus Card Wireless LAN Card: CISCO AIRONET 350 SERIES\AIR-PCM350 Wireless LAN Card \ WL-211F...
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Item Specifications Bluetooth PDA: Fujitsu PDA Mobile phone: Sony Ericsson T68 Mouse & Keyboard: Microsoft Bluetooth wireless Mouse and keyboard Printer: HP Deskjet 450 with Ericsson bluetooth card Appendix B...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.