Reporting Safety Defects - Suzuki 2009 Grand Vitara Owner's Manual

Reporting Safety Defects

If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform
National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying American Suzuki Motor Corp.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
dealer, or American Suzuki Motor
Corp.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at 1-
888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov; or write
to: Administrator, NHTSA, 1200 New
Jersey Ave., SE., Washington, D.C.
20590. You can also obtain other infor-
mation about motor vehicle safety
from http://www.safercar.gov.
To contact American Suzuki, owners
in the continental United States can
call toll-free 1-800-934-0934, or write
to:
the
American Suzuki Motor Corporation
Automotive Customer Relations
3251 East Imperial Highway
Brea, CA 92821-6795
For owners outside the continental
United States, please refer to the dis-
tributor's address listed in your War-
ranty Information booklet.
For vehicles registered for use and
principally operated in Canada please
contact Suzuki Canada Inc. at 1-905-
889-2677 extension 2254 or write to:
Suzuki Canada Inc.
Customer Relations
100 East Beaver Creek Road
Richmond Hill, On
L4B 1J6
GENERAL INFORMATION
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79K20-03E