Philips Brillance 241B7QPJEB User Manual
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Philips Brillance 241B7QPJEB User Manual

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241B7
www.philips.com/welcome
EN User manual
1
Customer care and warranty 26
Troubleshooting & FAQs
33

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Summary of Contents for Philips Brillance 241B7QPJEB

  • Page 1 241B7 www.philips.com/welcome EN User manual Customer care and warranty 26 Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    7. Technical Specifications ���������������������20 7.1 Resolution & Preset Modes ....24 8� Power Management ���������������������������25 9� Customer care and warranty ����������26 9.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........26 9.2 Customer Care & Warranty ....28 10� Troubleshooting & FAQs ������������������33 10.1 Troubleshooting ..........33...

  • Page 3: Important

    • Please use approved power cord provided by Philips all the time. If your power cord is missing, please 1.1 Safety precautions and contact with your local service maintenance center.
  • Page 4 1. Important • To avoid the risk of shock or a periodic screen refresh application permanent damage to the set, do may result in severe “burn-in” or “after- not expose the monitor to dust, image” or “ghost image” symptoms rain, water, or excessive moisture that will not disappear and cannot be environment.

  • Page 5: Notational Descriptions

    1. Important 1.2 Notational Descriptions 1.3 Disposal of product and packing material The following subsections describe notational conventions used in this Waste Electrical and Electronic document. Equipment-WEEE Notes, Cautions and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type.
  • Page 6 From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end- of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably...

  • Page 7: 2� Setting Up The Monitor

    VESA mount area until the latch User’s Manual 保留备用 Monitor drivers locks the stand. Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. (2) Gently attach the base to the stand.
  • Page 8 2. Setting up the monitor Connecting to your PC HDMI input VGA input 241B7QPJEB: AC power input Fast Charger Power Switch USB upstream USB fast charger/USB downstream Webcam 241B7QPTEB: Fast Charger Kensington anti-theft lock Audio input Earphone jack Display port input HDMI input VGA input AC power input...

  • Page 9: Operating The Monitor

    2. Setting up the monitor Connect to PC Change the signal input 1. Connect the power cord to the back source. of the monitor firmly. Return to previous OSD 2. Turn off your computer and unplug level. its power cable. SmartImage hot key.
  • Page 10 Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 11 2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure This monitor is designed for optimal of the On-Screen Display. You can use performance at its native resolution, this as a reference when you want to 1920 ×...
  • Page 12 2. Setting up the monitor Swivel 241B7QPTEB +175 -175 150mm Pivot Height adjustment 241B7QPJEB,241B7QPJKEB 130mm...

  • Page 13: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Note 2.3 Remove the Base Assembly This monitor accepts a 100mm x 100mm for VESA Mounting VESA-Compliant mounting interface. Before you start disassembling the VESA Mounting Screw M4. Always monitor base, please follow the contact manufacturer for wall-mount instructions below to avoid any possible installation.

  • Page 14: 3� Image Optimization

    Office, Photo, Movie, Game, Economy, LowBlue Mode and Off. How does it work? SmartImage is an exclusive, leading SmartImage edge Philips technology that analyzes the content displayed on your screen. Office Based on a scenario you select, SmartImage dynamically enhances the...

  • Page 15: Smartcontrast

    LED displays can cause great entertainment experience when eye damage and affect vision over viewing videos or playing games. time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light. • Off: No optimization by SmartImage.

  • Page 16: 4� Powersensor

    4. PowerSensor™ detection signal for distances up to 4. PowerSensor™ 120 cm or 47 inches. (Setting 4) • Since some dark colored clothing How does it work? tends to absorb infrared signals even when the user is within 100 cm • PowerSensor works on principle or 40 inches of the display, step up of transmission and reception of...
  • Page 17 4. PowerSensor™ returned to its default Landscape position. Note A manually selected PowerSensor mode will remain operational unless and until it is readjusted or the default mode is recalled. If you find that the PowerSensor is excessively sensitive to nearby motion for some reason, please adjust to a lower signal strength.

  • Page 18: 5� Built-In Webcam With Microphone

    USB connection between the monitor 5.2 Using the device and PC is required for the webcam to operate. Philips monitor with webcam device transmits video and sound data through The webcam allows you to hold USB port. It can be enabled by simply...
  • Page 19 5.Built-in Webcam with Microphone and software like Internet messenger or video phone call program. Make sure the person that you are calling has compatible video-calling software. The video and audio performance quality depends on the bandwidth available on both ends. The person you are calling must have similar capability of devices and software.

  • Page 20: 6� Daisy-Chain Function

    Daisy-chain enables multiple monitor various configurations. Your display connections configurations will depend on your This Philips display is equipped with graphic card capabilities. Please check DisplayPort 1.2 interface which enables with your graphic card vendor and daisy-chaining to multiple displays.
  • Page 21 6.Daisy-chain function Display Resolution DisplayPort Maximum number of display (standard 60 Hz) Default chaining(including 1st motherboard connection display) Clone mode (DP1.1 Extend mode (DP1.2) or DP1.2) 1680 x 1050 DisplayPort1.1 1920 x 1080 (1080p) or DisplayPort1.1 1920 x 1200 2560 x 1600(WQXGA) DisplayPort1.1 3840 x 2160(Ultra HD, 4K) DisplayPort1.2...

  • Page 22: Technical Specifications

    7.Technical Specifications 7. Technical Specifications Picture/Display Monitor Panel Type IPS Technology Backlight Panel Size 23.8" W (60.4 cm) Aspect Ratio 16:9 Pixel Pitch 0.275(H) mm x 0.275(V) mm SmartContrast 20,000,000:1 Response Time (typ.) 14 ms(GtG) SmartResponse Time (typ.) 5 ms(GtG) Optimum Resolution 1920 x 1080 @ 60 Hz Viewing Angle...
  • Page 23 7.Technical Specifications Picture/Display 241B7QPJEB,241B7QPJKEB: 130mm Height adjustment 241B7QPTEB: 150mm Pivot 90 degree Power(241B7QPJEB/241B7QPJKEB) AC Input AC Input AC Input Consumption Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 50Hz 230VAC, 50Hz Normal Operation 19.94W (typ.) 19.32W (typ.) 19.14W (typ.) Sleep (Standby) <0.3W...
  • Page 24 7.Technical Specifications On mode: White, Standby/Sleep mode: White Power LED indicator (blinking) Power Supply Built-in, 100-240V AC, 50-60Hz Dimensions Product with stand 541 x 492 x 257 mm （ 241B7QPJEB,241B7QPJKEB ） (WxHxD) 541 x 527 x 257 mm （ 241B7QPTEB ） Product without stand 541 x 332 x 57 mm (WxHxD)
  • Page 25 7.Technical Specifications Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

  • Page 26: Resolution & Preset Modes

    7.Technical Specifications 7.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 @ 60 Hz (analog input) 1920 x 1080 @ 60 Hz (digital input) Recommended Resolution 1920 x 1080 @ 60 Hz (digital input) H. freq Resolution V. freq (Hz) (kHz) 31.47 720 x 400...

  • Page 27: 8� Power Management

    8.Power Management • Brightness: 100% 8. Power Management • Color temperature: 6500k with full white pattern If you have VESA DPM compliance display card or software installed in your PC, the Note monitor can automatically reduce its power This data is subject to change without consumption when not in use.

  • Page 28: 9� Customer Care And Warranty

    Pixel Defect Policy single black pixel. Other combinations of lit and dark sub pixels appear as Philips strives to deliver the highest single pixels of other colors. quality products. We use some of the industry's most advanced...
  • Page 29 Black Dot Defects the warranty period, a TFT Monitor Black dot defects appear as pixels or panel in a Philips flat panel monitor sub pixels that are always dark or 'off'. must have pixel or sub pixel defects That is, a dark dot is a sub-pixel that...

  • Page 30: Customer Care & Warranty

    If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package, we will find alternative solutions for you, if possible, up to the extended warranty period you have purchased. Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details.
  • Page 31 9.Customer care and warranty Philips Customer Care Center number listed below. Local Standard Extended Warranty Total Warranty Period • • • Warranty Period Period • Depend on • + 1 Year • Local Standard warranty period different Regions • + 2 Years •...
  • Page 32 +372 6519900(General) Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Classic Service Kazakhstan +7 727 3097515 I.I.c. +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 33 Macau Technology Ltd. Macau:Tel: (853)- Sat. 9:00am- 0800-987 1:00pm Tel: 1 800 425 6396 Mon. Fri. India REDINGTON INDIA LTD SMS: PHILIPS to 56677 9:00am-5:30pm +62-21-4080-9086 Mon. Thu. 08:30- PT. CORMIC SERVISINDO (Customer Hotline) 12:00; 13:00-17:30 Indonesia PERKASA +62-8888-01-9086 Fri. 08:30-11:30;...
  • Page 34 Sun. Thu. Pakistan TVONICS Pakistan +92-213-6030100 10:00am-6:00pm Philips Electronics Mon. Fri. Singapore Pte Ltd 9:00am-6:00pm Singapore (65) 6882 3966 (Philips Consumer Care Sat. 9:00am- Center) 1:00pm Mon. Fri. 09:00 - Taiwan FETEC.CO 0800-231-099 18:00 Axis Computer System Mon. Fri. Thailand (662) 934-5498 Co., Ltd.

  • Page 35: 10� Troubleshooting & Faqs

    • Disconnect the monitor from mains • First, ensure that the power button power source immediately for safety on the front of the monitor is in the • Contact with Philips customer OFF position, then press it to the service representative immediately. ON position.

  • Page 36: General Faqs

    For further assistance, refer to the period may cause "burn in", also Consumer Information Centers list known as "after-imaging " or "ghost and contact Philips customer service imaging", on your screen. "Burn-in", representative. "after-imaging", or "ghost imaging" * Functionality different according to is a well-known phenomenon in display.
  • Page 37 • Shut down your computer, subjected to excessive shocks disconnect your old monitor and and is protected from sharp or reconnect your Philips LCD monitor. blunt objects. When handling the • Turn on your monitor and then turn monitor, make sure that there is on your PC.
  • Page 38 “burn-in” or “after- any PC, workstation or Mac? image” or “ghost image” symptoms that will not disappear and cannot be Ans.: Yes. All Philips LCD monitors are repaired. The damage mentioned above fully compatible with standard is not covered under your warranty.
  • Page 39 10.Troubleshooting & FAQs Attention Monitor control unlocked Attention Monitor control locked...
  • Page 40 © 2016 Koninklijke Philips N�V� All rights reserved� Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N�V� and are used under license from Koninklijke Philips N�V� Specifications are subject to change without notice. Version: M7241BJE1L...

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