Courtesy Transportation - Pontiac 2007 G5 Owner's Manual

Courtesy Transportation

To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
The Courtesy Transportation program is
offered to customers in conjunction with the
Bumper-to-Bumper coverage provided by the
New Vehicle Limited Warranty. Several
transportation options are available when warranty
repairs are required. This will reduce your
inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service,
you should contact your dealer and request an
appointment. By scheduling a service appointment
and advising your service consultant of your
transportation needs, your dealer can help
minimize your inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership, let them know this, and
ask for instructions.
If the dealer requests that you simply drop the
vehicle off for service, you are urged to do so as
early in the work day as possible to allow for
the same day repair.
Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to
wait, GM helps to minimize your inconvenience
by providing several transportation options.
Depending on the circumstances, your dealer can
offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with
minimal interruption of your daily schedule.
This includes one-way or round trip shuttle service
to a destination up to 10 miles (16 km) from the
dealership.
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