Related Manuals for NETGEAR Orbi RBR10
Summary of Contents for NETGEAR Orbi RBR10
- Page 1 User Manual Orbi Whole Home AC1200 Mesh WiFi System Models: Orbi Router Model RBR10 Orbi Satellite Model RBS10 NETGEAR, Inc. May 2020 350 E. Plumeria Drive 202-12011-02 San Jose, CA 95134, USA...
- Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
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Page 3: Table Of Contents
WiFi connection using WPS............15 Types of logins..................16 Router and satellite labels..............16 Set up and manage with the NETGEAR Orbi app......17 Use a web browser to access the router..........17 Use the automatic Internet setup option........18 Log in to the Orbi router web interface........19 Change the language................20... - Page 4 Enable Circle smart parental controls using the Orbi router web interface..................42 Enable Circle smart parental controls using the Orbi app..43 Activate and manage NETGEAR Armor using the Orbi app..44 Allow or block access to your network..........44 Use keywords to block Internet sites..........45 Delete keywords that are used to block Internet sites....47...
- Page 5 Orbi Whole Home AC1200 Mesh WiFi System Set up a static route...............72 Edit a static route................73 Delete a static route...............74 Specify basic WiFi settings..............75 Change the WiFi password or security level........76 Set up a guest WiFi network.............77 View or change advanced WiFi settings..........78 Use the router as a WiFi access point..........79 Set up router mode................80 Generate a new backhaul password..........81...
- Page 6 Orbi Whole Home AC1200 Mesh WiFi System Use remote access................104 Remotely access your router using the Orbi app......104 Chapter 8 Customize Internet Traffic Rules for Ports Manage port forwarding to a local server........106 Set up port forwarding to a local server........106 Add a custom port forwarding service........107 Edit a port forwarding service............108 Delete a port forwarding entry..........109...
- Page 7 Orbi Whole Home AC1200 Mesh WiFi System Chapter 11 Supplemental Information Factory Settings................136 Factory Settings for Orbi Router Model RBR10.......136 Factory Settings for Orbi Satellite Model RBS10.....137 Technical Specifications..............139 Technical Specifications for Orbi Router Model RBR10..139 Technical Specifications for Orbi Satellite Model RBS10..141...
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Page 8: Chapter 1 Overview
• Sync your Orbi satellite with your Orbi router For more information about the topics covered in this manual, visit the support website at https://www.netgear.com/support/. Note: This manual refers to the Orbi router (model RBR10) as the router and refers to... -
Page 9: Orbi Router Model Rbr10 Overview
Orbi Whole Home AC1200 Mesh WiFi System Orbi router model RBR10 overview The following sections are an overview of the Orbi router hardware features and LED behavior. Orbi router hardware features The following figures shows the Orbi router hardware features. Figure 1. -
Page 10: Orbi Router Led Behavior
Orbi Whole Home AC1200 Mesh WiFi System Orbi router LED behavior The following table describes the LED behavior for an Orbi router LED that is on the front of the router. Table 1. Orbi router LED behavior LED color Description Pulsing white The power adapter was connected to the router and the router is booting, the router is attempting to sync with the satellite, or the Reset button was pressed and the router is... -
Page 11: Orbi Satellite Led Behavior
Orbi Whole Home AC1200 Mesh WiFi System 3. Reset button 4. Sync button Orbi satellite LED behavior The following table describes the LED behavior for an Orbi satellite LED that is on the front of the satellite. Table 2. Orbi satellite LED behavior LED color Description Pulsing white... -
Page 12: Place Your Orbi Satellite
Orbi Whole Home AC1200 Mesh WiFi System To cable your router: 1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery. 2. Plug in and turn on your modem. If your modem uses a battery backup, put the battery back in. - Page 13 Orbi Whole Home AC1200 Mesh WiFi System The satellite LED lights one of the following colors: • Blue. The Orbi router and satellite successfully synced, and the connection between the router and satellite is good. • Amber. The Orbi router and satellite failed to sync, or the connection with the router is poor.
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Page 14: Chapter 2 Connect To The Network And Access The Router
This chapter contains the following sections: • Connect to the network • Types of logins • Router and satellite labels • Set up and manage with the NETGEAR Orbi app • Use a web browser to access the router • Change the language... -
Page 15: Connect To The Network
Orbi Whole Home AC1200 Mesh WiFi System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). -
Page 16: Types Of Logins
Orbi Whole Home AC1200 Mesh WiFi System To use WPS to connect to the WiFi network: 1. Make sure that the router is receiving power (its router LED is lit). 2. Check the WPS instructions for your computer or WiFi device. 3. -
Page 17: Set Up And Manage With The Netgear Orbi App
Set up and manage with the NETGEAR Orbi You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. -
Page 18: Use The Automatic Internet Setup Option
Orbi Whole Home AC1200 Mesh WiFi System Use the automatic Internet setup option You can set up your Orbi router automatically with the router web interface. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here. -
Page 19: Log In To The Orbi Router Web Interface
Contact your ISP to verify that you are using the correct configuration information. d. Read Troubleshooting on page 126. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface. -
Page 20: Change The Language
Orbi Whole Home AC1200 Mesh WiFi System Change the language By default, the language is set as Auto. To change the language: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. -
Page 21: Chapter 3 Specify Your Internet Settings
Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •... -
Page 22: Use The Setup Wizard
Orbi Whole Home AC1200 Mesh WiFi System Use the Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. To use the Setup Wizard: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. - Page 23 Orbi Whole Home AC1200 Mesh WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
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Page 24: Specify An Internet Connection That Uses A Login
Orbi Whole Home AC1200 Mesh WiFi System 12. Click the Test button to test your Internet connection. Specify an Internet connection that uses a login To view or change the basic Internet setup: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. -
Page 25: Requirements For Entering Ipv6 Addresses
Orbi Whole Home AC1200 Mesh WiFi System 12. Select an Internet IP Address radio button: • Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. • Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your ISP assigned. -
Page 26: Specify Ipv6 Internet Connections
Orbi Whole Home AC1200 Mesh WiFi System Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the router does not detect it automatically. To set up an IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. -
Page 27: Use Auto Detection For An Ipv6 Internet Connection
Orbi Whole Home AC1200 Mesh WiFi System Use auto detection for an IPv6 Internet connection To set up an IPv6 Internet connection through auto detection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. -
Page 28: Use Auto Configuration For An Ipv6 Internet Connection
Orbi Whole Home AC1200 Mesh WiFi System If you do not specify an ID here, the router generates one automatically from its MAC address. 8. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. -
Page 29: Set Up An Ipv6 6Rd Tunnel Internet Connection
Orbi Whole Home AC1200 Mesh WiFi System 6. (Optional) In the DHCP User Class (If Required) field, enter a host name. Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. 7. - Page 30 Orbi Whole Home AC1200 Mesh WiFi System operational domain of 6rd to the service provider’s network and is under direct control of the service provider. The IPv6 service provided is equivalent to native IPv6. The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that are assigned for use within the service provider’s network.
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Page 31: Set Up An Ipv6 6To4 Tunnel Internet Connection
Orbi Whole Home AC1200 Mesh WiFi System 6. Select an IPv6 Domain Name Server (DNS) Address radio button: • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. - Page 32 Orbi Whole Home AC1200 Mesh WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
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Page 33: Set Up An Ipv6 Pass-Through Internet Connection
Orbi Whole Home AC1200 Mesh WiFi System If you do not specify an ID here, the router generates one automatically from its MAC address. 10. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. -
Page 34: Set Up An Ipv6 Fixed Internet Connection
Orbi Whole Home AC1200 Mesh WiFi System Set up an IPv6 fixed Internet connection To set up a fixed IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. -
Page 35: Set Up An Ipv6 Dhcp Internet Connection
Orbi Whole Home AC1200 Mesh WiFi System 8. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. - Page 36 Orbi Whole Home AC1200 Mesh WiFi System prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6. Select an IPv6 Domain Name Server (DNS) Address radio button: •...
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Page 37: Set Up An Ipv6 Pppoe Internet Connection
Orbi Whole Home AC1200 Mesh WiFi System Set up an IPv6 PPPoE Internet connection To set up a PPPoE IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. -
Page 38: Change The Mtu Size
Orbi Whole Home AC1200 Mesh WiFi System Note: The default setting of the Connection Mode field is Always On to provide a steady IPv6 connection. The router never terminates the connection. If the connection is terminated, for example, when the modem is turned off, the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again. - Page 39 MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
- Page 40 Table 3. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
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Page 41: Chapter 4 Control Access To The Internet
Internet. This chapter includes the following sections: • Enable Circle smart parental controls • Activate and manage NETGEAR Armor using the Orbi app • Allow or block access to your network • Use keywords to block Internet sites •... -
Page 42: Enable Circle Smart Parental Controls
• Set a bedtime for your family member's devices • Pause the Internet • Manage your family’s mobile devices across all networks with Circle For more information about Circle smart parental controls, visit www.netgear.com/circle. Enable Circle smart parental controls using the Orbi router web interface You can enable Circle using the Orbi router web interface, but you must use the Circle app to finish setting up your Circle account. -
Page 43: Enable Circle Smart Parental Controls Using The Orbi App
9. Download the Circle app on your mobile device. 10. Launch the Circle app and follow to prompts to set up Circle. Circle smart parental controls is enabled on your NETGEAR router. Enable Circle smart parental controls using the Orbi app Before enabling Circle, make sure that your Orbi router is in router mode (which is the default mode). -
Page 44: Activate And Manage Netgear Armor Using The Orbi App
Orbi app NETGEAR Armor is an advanced multi-layer cyber security solution that protects not only your network but individual devices as well. NETGEAR Armor protects your devices from viruses, spyware, hackers, spam, and phishing. For more information about NETGEAR Armor, visit netgear.com/landings/armor/default.aspx. -
Page 45: Use Keywords To Block Internet Sites
Orbi Whole Home AC1200 Mesh WiFi System 4. Select ADVANCED > Security > Access Control. The Access Control page displays. 5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the Allow and Block buttons. - Page 46 Orbi Whole Home AC1200 Mesh WiFi System or https://. For more about Circle smart parental controls feature, see Enable Circle smart parental controls on page 42. To block Internet sites: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
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Page 47: Delete Keywords That Are Used To Block Internet Sites
Orbi Whole Home AC1200 Mesh WiFi System Delete keywords that are used to block Internet sites To delete keywords that are used to block Internet sites: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. -
Page 48: Block Services From The Internet
Orbi Whole Home AC1200 Mesh WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. -
Page 49: Manage Network Access Control Lists
Orbi Whole Home AC1200 Mesh WiFi System 6. Click the Add button. The Block Services Setup page displays. 7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields. 8. -
Page 50: Schedule When To Block Internet Sites And Services
Orbi Whole Home AC1200 Mesh WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Access Control. The Access Control page displays. -
Page 51: Set Up Security Event Email Notifications
Orbi Whole Home AC1200 Mesh WiFi System 5. Specify when to block keywords and services: • Days to Block. Select the check box for each day that you want to block the keywords or select the Every Day check box, which automatically selects the check boxes for all days. - Page 52 Orbi Whole Home AC1200 Mesh WiFi System 7. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration window of your email program.
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Page 53: Chapter 5 Optimize Performance
Optimize Performance This chapter contains the following sections: • Enable or disable WiFi Multimedia Quality of Service • Improve network connections with Universal Plug and Play • Enable or disable daisy-chain topology • Enable or disable implicit beamforming • Enable or disable MU-MIMO •... -
Page 54: Enable Or Disable Wifi Multimedia Quality Of Service
Orbi Whole Home AC1200 Mesh WiFi System Enable or disable WiFi Multimedia Quality of Service Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled. WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. -
Page 55: Improve Network Connections With Universal Plug And Play
Orbi Whole Home AC1200 Mesh WiFi System Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. -
Page 56: Enable Or Disable Daisy-Chain Topology
Orbi Whole Home AC1200 Mesh WiFi System are not being updated or reached correctly, it might be necessary to increase this value. 8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports (internal and external) that device opened. -
Page 57: Enable Or Disable Implicit Beamforming
Orbi Whole Home AC1200 Mesh WiFi System Your settings are saved. Enable or disable implicit beamforming Implicit beamforming allows the router to use information from WiFi clients that support beamforming to improve the WiFi signal. To enable or disable implicit beamforming: 1. -
Page 58: Enable Or Disable Fast Roaming
Orbi Whole Home AC1200 Mesh WiFi System To enable or disable MU-MIMO: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. - Page 59 Orbi Whole Home AC1200 Mesh WiFi System 4. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays. 5. To enable or disable fast roaming, do one of the following: • To enable fast roaming, select the Enable Fast Roaming check box. •...
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Page 60: Chapter 6 Specify Network Settings
Specify Network Settings This chapter includes the following sections: • View or change WAN settings • Manage Dynamic DNS • Set up a default DMZ server • Change the router’s device name • Change the LAN TCP/IP settings • Use the router as a DHCP server •... -
Page 61: View Or Change Wan Settings
Orbi Whole Home AC1200 Mesh WiFi System View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port. -
Page 62: Manage Dynamic Dns
DNS service does not work because private addresses are not routed on the Internet. Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. -
Page 63: Specify A Dns Account That You Already Created
A message displays the Dynamic DNS status. Specify a DNS account that you already created If you already own a Dynamic DNS account with NETGEAR, No-IP, or Dyn, you can set up the router to use your account. To set up Dynamic DNS if you already created an account: 1. -
Page 64: Change The Dynamic Dns Settings
9. For a No-IP account or Dyn account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account. -
Page 65: Set Up A Default Dmz Server
Orbi Whole Home AC1200 Mesh WiFi System Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well. -
Page 66: Change The Router's Device Name
Orbi Whole Home AC1200 Mesh WiFi System Change the router’s device name The router’s device name is its model number. This device name displays in a file manager when you browse your network. To change the router’s device name: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. - Page 67 Orbi Whole Home AC1200 Mesh WiFi System To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
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Page 68: Use The Router As A Dhcp Server
Orbi Whole Home AC1200 Mesh WiFi System If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 9. To reconnect, close your browser, relaunch it, and log in to the router. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. -
Page 69: Disable The Dhcp Server Feature In The Router
Orbi Whole Home AC1200 Mesh WiFi System 7. Click the Apply button. Your settings are saved. The router delivers the following parameters to any LAN device that requests DHCP: • An IP address from the range that you defined • Subnet mask •... -
Page 70: Manage Reserved Lan Ip Addresses
Orbi Whole Home AC1200 Mesh WiFi System Manage reserved LAN IP addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings. -
Page 71: Edit A Reserved Ip Address
Orbi Whole Home AC1200 Mesh WiFi System Edit a reserved IP address To edit a reserved address entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. -
Page 72: Manage Custom Static Routes
Orbi Whole Home AC1200 Mesh WiFi System 5. Select the radio button next to the reserved address. 6. Click the Delete button. The address is removed. Manage custom static routes Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network. -
Page 73: Edit A Static Route
Orbi Whole Home AC1200 Mesh WiFi System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. -
Page 74: Delete A Static Route
Orbi Whole Home AC1200 Mesh WiFi System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. -
Page 75: Specify Basic Wifi Settings
Orbi Whole Home AC1200 Mesh WiFi System Specify basic WiFi settings The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. -
Page 76: Change The Wifi Password Or Security Level
Orbi Whole Home AC1200 Mesh WiFi System When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. The recommended channel spacing between adjacent access points is four channels (for example, use Channels 1 and 5, or 6 and 10). -
Page 77: Set Up A Guest Wifi Network
Orbi Whole Home AC1200 Mesh WiFi System The Wireless Settings page displays. 5. Under Security Options, select a WPA option: • WPA2-PSK [AES] • WPA-PSK [TKIP] + WPA2-PSK [AES] • WPA3-Personal [SAE] The WPA3 option uses the newest standard for the strongest security. Some older computers and WiFi devices cannot use WPA3 or WPA2. -
Page 78: View Or Change Advanced Wifi Settings
Orbi Whole Home AC1200 Mesh WiFi System 6. Leave the Enable SSID Broadcast check box selected. Allowing the router to broadcast its WiFi network name (SSID) makes it easier to find your network and connect to it. If you clear this check box, that creates a hidden network. -
Page 79: Use The Router As A Wifi Access Point
Orbi Whole Home AC1200 Mesh WiFi System Note: The backhaul password is a security key that is used in WiFi communication between the router and the satellite. For information about generating a new backhaul password, see Generate a new backhaul password on page 81. 5. -
Page 80: Set Up Router Mode
Orbi Whole Home AC1200 Mesh WiFi System 6. Select the AP Mode radio button. The page adjusts. 7. Select the IP address setting: • Get dynamically from existing router. The other router on the network assigns an IP address to this router while this router is in AP mode. •... -
Page 81: Generate A New Backhaul Password
Orbi Whole Home AC1200 Mesh WiFi System 6. Click the Apply button. Your settings are saved. Generate a new backhaul password The backhaul password is a security key that is used in WiFi communication between the router and the satellite. You can generate a new backhaul password. After you generate a new backhaul password, you must use the Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi. -
Page 82: Set Up A Bridge For A Port Group
Orbi Whole Home AC1200 Mesh WiFi System Note: If your ISP provides directions on how to set up a bridge for IPTV and Internet service, follow those directions. Note: This feature is only supported if the router is in router mode. Set up a bridge for a port group If the device that is connected to the router’s Ethernet port is an IPTV device, your ISP might require you to set up a bridge for a port group for the router’s Internet interface. -
Page 83: Set Up A Bridge For A Vlan Tag Group
Orbi Whole Home AC1200 Mesh WiFi System Set up a bridge for a VLAN tag group If the device that is connected to the router’s Ethernet port is an IPTV device, your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface. -
Page 84: Enable British Telecom Igmp Proxy Support
Orbi Whole Home AC1200 Mesh WiFi System Field Description Name Enter a name for the VLAN tag group. The name can be up to 10 characters. VLAN ID Enter a value from 1 to 4094. Priority Enter a value from 0 to Select the Port1 check box. - Page 85 Orbi Whole Home AC1200 Mesh WiFi System 6. Select the Support British Telecom (BT) IGMP Proxying check box. 7. Click the Apply button. Your settings are saved. Specify Network Settings User Manual...
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Page 86: Chapter 7 Manage Your Network
Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the router and satellite firmware • Change the admin password • Enable admin password reset •... -
Page 87: Update The Router And Satellite Firmware
Orbi Whole Home AC1200 Mesh WiFi System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite. -
Page 88: Manually Update Firmware
Orbi device to finish updating before updating your next Orbi device. To manually update the firmware on your Orbi router and satellite, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellite. 2. Update the firmware on your Orbi satellite. -
Page 89: Manually Update Router Firmware
Orbi Whole Home AC1200 Mesh WiFi System The Orbi satellite Firmware Update window opens. 7. If the browser asks you for the admin password, enter the same password that you entered for the router. 8. Click the BROWSE button. 9. Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk. -
Page 90: Change The Admin Password
Orbi Whole Home AC1200 Mesh WiFi System Change the admin password This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network. -
Page 91: Reset The Admin Password
Orbi Whole Home AC1200 Mesh WiFi System To enable password reset: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the admin user name and password. The user name is admin. -
Page 92: View Router Status And Usage Information
Orbi Whole Home AC1200 Mesh WiFi System 8. Enter your new admin password, set new security questions and answers, and click the Next button. Your settings are saved. 9. Click the Login Again button. A login window opens. 10. With your new admin password, log in to the router. View router status and usage information To view router status and usage information: 1. -
Page 93: Check The Internet Connection Status
Orbi Whole Home AC1200 Mesh WiFi System 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information: • System Up Time. The time elapsed since the router was last restarted. •... -
Page 94: View Satellite Status
Orbi Whole Home AC1200 Mesh WiFi System The BASIC Home page displays. 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information • IP Address. The IP address that is assigned to the router. •... -
Page 95: View And Manage Logs Of Router Activity
Orbi Whole Home AC1200 Mesh WiFi System The Attached Devices page displays. 5. In the Connected Satellites section, find your satellite’s IP address. 6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens. 7. Enter the same admin user name and password that you entered for the router. The satellite’s status displays. -
Page 96: View Devices Connected To The Network Or Edit Device Information
Orbi Whole Home AC1200 Mesh WiFi System View devices connected to the network or edit device information You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface. View devices connected to the network You can view all computers or devices that are currently connected to your Orbi network. -
Page 97: Edit Device Information On The Attached Devices Page
Orbi Whole Home AC1200 Mesh WiFi System Edit device information on the Attached Devices page You can change the connected device model and name that display on the Attached Devices page. To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. -
Page 98: Edit Satellite Information That Displays On The Attached Devices Page
Orbi Whole Home AC1200 Mesh WiFi System To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. -
Page 99: Monitor Internet Traffic
Orbi Whole Home AC1200 Mesh WiFi System A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. -
Page 100: Manage The Router Configuration File
Orbi Whole Home AC1200 Mesh WiFi System 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • Select the Traffic volume control by radio button and then select one of the following options: No Limit. -
Page 101: Back Up Settings
Orbi Whole Home AC1200 Mesh WiFi System Back up settings To back up the router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. -
Page 102: Restore Configuration Settings
Orbi Whole Home AC1200 Mesh WiFi System The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Restore configuration settings To restore configuration settings that you backed up: 1. - Page 103 Orbi Whole Home AC1200 Mesh WiFi System To set up remote management: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin.
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Page 104: Use Remote Access
Orbi app, you must update your router’s firmware and download the latest Orbi app for your mobile device. To download the latest Orbi app for your mobile device, visit https://www.netgear.com/home/apps-services/orbi-app. Manage Your Network User Manual... -
Page 105: Chapter 8 Customize Internet Traffic Rules For Ports
Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server •... -
Page 106: Manage Port Forwarding To A Local Server
Orbi Whole Home AC1200 Mesh WiFi System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. -
Page 107: Add A Custom Port Forwarding Service
Orbi Whole Home AC1200 Mesh WiFi System The service displays in the list. Add a custom port forwarding service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups. -
Page 108: Edit A Port Forwarding Service
Orbi Whole Home AC1200 Mesh WiFi System Edit a port forwarding service To edit a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. -
Page 109: Delete A Port Forwarding Entry
Orbi Whole Home AC1200 Mesh WiFi System Delete a port forwarding entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. -
Page 110: How The Router Implements The Port Forwarding Rule
Orbi Whole Home AC1200 Mesh WiFi System How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •... -
Page 111: Add A Port Triggering Service
Orbi Whole Home AC1200 Mesh WiFi System Add a port triggering service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. -
Page 112: Disable Port Triggering Or Change The Time-Out Period
Orbi Whole Home AC1200 Mesh WiFi System 13. Click the Apply button. The service is now in the Portmap Table. Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period. - Page 113 Orbi Whole Home AC1200 Mesh WiFi System An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.”...
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Page 114: Chapter 9 Use Vpn To Access Your Network
Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. This chapter includes the following sections: • Set up a VPN connection •... -
Page 115: Set Up A Vpn Connection
To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address... -
Page 116: Install Openvpn Software
Orbi Whole Home AC1200 Mesh WiFi System 6. To change the TUN mode service type, select the UCP or TCP radio button. 7. To change the TUN mode service port, type the port number that you want to use in the field. The default port number is 12973. - Page 117 Orbi Whole Home AC1200 Mesh WiFi System 5. Make sure that the Enable VPN Service check box is selected. 6. Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 115. 7.
- Page 118 For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...
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Page 119: Install Openvpn Software On Your Mac Computer
Orbi Whole Home AC1200 Mesh WiFi System If you do not change the VPN interface name, the VPN tunnel connection will fail. For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN software on your Mac computer You must install this software on each Mac computer that you plan to use for VPN connections to your router. -
Page 120: Install Openvpn Software On An Ios Device
Orbi Whole Home AC1200 Mesh WiFi System Install OpenVPN software on an iOS device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1. -
Page 121: Use A Vpn Tunnel On Your Windows-Based Computer
Orbi Whole Home AC1200 Mesh WiFi System To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window opens. 3. - Page 122 Orbi Whole Home AC1200 Mesh WiFi System connected. If both networks use the same LAN IP scheme, when the VPN tunnel is established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x.
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Page 123: Use Vpn To Access Your Internet Service At Home
Orbi Whole Home AC1200 Mesh WiFi System Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web. -
Page 124: Block Vpn Client Internet Access In The Router
Orbi Whole Home AC1200 Mesh WiFi System Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network. If you changed this setting to allow Internet access, you can change it back. - Page 125 Orbi Whole Home AC1200 Mesh WiFi System 3. Right-click the icon and select Connect. 4. When the VPN connection is established, launch your Internet browser. Use VPN to Access Your Network User Manual...
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Page 126: Chapter 10 Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. This chapter includes the following sections: •... -
Page 127: Quick Tips
Orbi Whole Home AC1200 Mesh WiFi System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3. -
Page 128: Cannot Log Into The Router
Orbi Whole Home AC1200 Mesh WiFi System To sync the router and the satellite: 1. Place the satellite in the same room as the Orbi router. Use this satellite location only during the sync process. 2. Connect the satellite to a power source. 3. -
Page 129: Cannot Access The Internet
Orbi Whole Home AC1200 Mesh WiFi System Cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network. 2. If you are connected to Orbi but you cannot access the Internet, check to see if your Internet connection is working. -
Page 130: Troubleshoot Internet Browsing
Orbi Whole Home AC1200 Mesh WiFi System • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name on the Internet Setup page. • If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: Inform your ISP that you bought a new network device and ask them to use the router’s MAC address. -
Page 131: Troubleshoot Wifi Connectivity
Orbi Whole Home AC1200 Mesh WiFi System To troubleshoot a PPPoE connection: 1. Launch a web browser from a computer or WiFi device that is connected to the network. 2. Enter orbilogin.com. A login window opens. 3. Enter the router admin user name and password. The user name is admin. -
Page 132: Troubleshoot Your Network Using The Ping Utility
Orbi Whole Home AC1200 Mesh WiFi System • To view the WiFi settings for the router, use an Ethernet cable to connect a computer to the Ethernet port on the router. Then log in to the router, and select BASIC > Wireless. -
Page 133: Test The Path From Your Computer To A Remote Device
Orbi Whole Home AC1200 Mesh WiFi System If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs on the switch are lit for the switch ports that your computer and router are connected •... - Page 134 Orbi Whole Home AC1200 Mesh WiFi System Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem. If your ISP does this, configure your router to “clone”...
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Page 135: Chapter 11 Supplemental Information
Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications... -
Page 136: Factory Settings
Orbi Whole Home AC1200 Mesh WiFi System Factory Settings You can return your Orbi router or satellite to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router or satellite for at least seven seconds until the router or satellite LED blinks. -
Page 137: Factory Settings For Orbi Satellite Model Rbs10
Orbi Whole Home AC1200 Mesh WiFi System Table 4. Factory default settings for the router (Continued) Feature Default Setting Firewall Inbound (communications coming Disabled (except traffic on port 80, in from the Internet) the HTTP port) Outbound (communications going Enabled (all) out to the Internet) Source MAC filtering Disabled... - Page 138 Orbi Whole Home AC1200 Mesh WiFi System Table 5. Factory default settings for the satellite (Continued) Feature Default Setting Internet connection WAN MAC address Use default hardware address WAN MTU size 1500 Port speed AutoSensing Local network (LAN) LAN IP 192.168.1.250 Subnet mask 255.255.255.0...
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Page 139: Technical Specifications
Orbi Whole Home AC1200 Mesh WiFi System Table 5. Factory default settings for the satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States of America; otherwise, varies by region RF channel 2.4 GHz front and back haul: Auto... - Page 140 Orbi Whole Home AC1200 Mesh WiFi System Table 6. Technical specifications for the router (Continued) Feature Description Dimensions 4.1 x 4.1 x 2.7 in. (104.14 x 104.14 x 68.58 mm) Weight 0.58 lb (263.08 g) Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic emissions...
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Page 141: Technical Specifications For Orbi Satellite Model Rbs10
Orbi Whole Home AC1200 Mesh WiFi System Technical Specifications for Orbi Satellite Model RBS10 The following table shows the technical specifications for the satellite. Table 7. Technical specifications for the satellite Feature Description Data and routing protocols TCP/IP, DHCP, Dynamic DNS, and UPnP Power adapter North America: 120V, 60 Hz, input UK, Australia: 240V, 50 Hz, input... - Page 142 Orbi Whole Home AC1200 Mesh WiFi System Table 7. Technical specifications for the satellite (Continued) Feature Description Operating frequency range 2.4 GHz: • 2.412–2.462 GHz (US) • 2.412–2.472 GHz (Europe ETSI) 5 GHz: • 5.18 GHz–5.24 GHz and 5.745 GHz–5.825 GHz (US) •...