Sony VGC-JS210J User Manual

Vaio all-in-one desktop computer
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User Guide

Personal Computer
V G C - J S 2 0 0 S e r i e s

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Summary of Contents for Sony VGC-JS210J

  • Page 1: User Guide

    User Guide Personal Computer V G C - J S 2 0 0 S e r i e s...
  • Page 2: Table Of Contents

    Contents Before Use ...5 Documentation ...6 Ergonomic Considerations ...9 Getting Started ...11 Locating Controls and Ports...12 About the Indicator Lights ...16 Setting Up Your Computer ...17 Shutting Down Your Computer Safely ...20 Using Your VAIO Computer ...21 Using the Keyboard ...22 Using the Built-in MOTION EYE Camera...25 Using the Optical Disc Drive ...28 Using the Memory Stick ...38...
  • Page 3 Using Peripheral Devices ...57 Connecting External Speakers ...58 Connecting a Universal Serial Bus (USB) Device...60 Connecting a Printer ...62 Connecting an i.LINK Device ...63 Customizing Your VAIO Computer ...65 Setting the Password ...66 Setting Up Your Computer with the VAIO Control Center...71 Using the Power Saving Mode...72 Upgrading Your VAIO Computer...75 Adding and Removing Memory...76...
  • Page 4 Built-in MOTION EYE Camera...102 Networking ...104 Bluetooth Technology ...107 Optical Discs ...111 Display ...116 Printing ...117 Microphone ...118 Mouse ...119 Speakers ...120 Keyboard...122 Floppy Disks ...123 Audio/Video...124 Memory Stick ...128 Peripherals ...129 Support Options ...130 Sony Support Information ...130 Trademarks ...134...
  • Page 5: Before Use

    Information in the supplied manuals including this User Guide is intended for users of the VAIO computers with the Microsoft 32-bit operating system. You may find differences in the information when your computer comes preinstalled with the 64-bit operating system. ® computer, and welcome to the on-screen User Guide. Sony has Before Use ®...
  • Page 6: Documentation

    Before Use Documentation Your documentation includes printed information and user guides to read on your VAIO computer. Printed Documentation ❑ Quick Start Guide — Contains an overview of components connection, set-up information, etc. ❑ Safety Information — Contains safety guidelines and owner information.
  • Page 7 ❑ Specifications — The online specifications describe the hardware and software configurations of your VAIO computer. To view the online specifications: Connect to the Internet. Go to the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ http://www.sony.ca/support/ http://esupport.sony.com/LA/ http://esupport.sony.com/BR/...
  • Page 8: Help And Support

    Access your VAIO user guide, interactive help in the form of VAIO tutorials, how-to articles, the VAIO technology page, specifications, and system and software information. ❑ Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support. Before Use...
  • Page 9: Ergonomic Considerations

    Ergonomic Considerations Whenever possible, you should attempt to take account of the following ergonomic considerations: ❑ Position of your computer – Place the display directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, pointing device, or mouse. Let your upper arms hang naturally at your sides.
  • Page 10 ❑ Viewing angle of the display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well. While adjusting the viewing angle, do not exert excessive pressure on your computer to eliminate a risk of mechanical damage.
  • Page 11: Getting Started

    Getting Started Getting Started This section describes how to get started using your VAIO computer. ❑ Locating Controls and Ports (page 12) ❑ About the Indicator Lights (page 16) ❑ Setting Up Your Computer (page 17) ❑ Shutting Down Your Computer Safely (page 20)
  • Page 12: Locating Controls And Ports

    Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. Front LCD screen (page 83) Built-in microphone (monaural) Built-in MOTION EYE camera indicator Built-in MOTION EYE camera (page 25) WIRELESS indicator (page 16) Hard disk drive/Optical disc drive indicator Power indicator (page 16)
  • Page 13 Back The area around the air vent (1) becomes hot while your computer is on. Be sure to wait until the computer cools down before you touch it. Air vent Cable clamps (page 17), (page 18) Prop-up stand (page 86) DC IN port (page 18) Network (Ethernet) port...
  • Page 14 Right Optical disc drive (page 28) Manual eject hole (page 111) Drive eject button (page 28) Getting Started...
  • Page 15 Left Memory Stick slot (page 38) Media Access indicator (page 16) SD memory card slot (page 44) Hi-Speed USB (USB 2.0) ports (page 60) Headphones jack (page 58) Microphone jack Connect an external microphone. Line In jack Connect an external audio device for audio input. WIRELESS switch (page 49) Your computer supports both the standard-size Memory Stick and the Duo-...
  • Page 16: About The Indicator Lights

    About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Functions Power 1 Illuminates in green when the computer is on, illuminates in orange while the computer is in Sleep mode, and turns off when the computer is off. Built-in MOTION EYE camera Illuminates while the built-in MOTION EYE camera is in use.
  • Page 17: Setting Up Your Computer

    Setting Up Your Computer Connecting the Keyboard and the Mouse A USB keyboard and a USB mouse are supplied with your computer. To connect the keyboard and the mouse Plug the keyboard cable (1) and the mouse cable (2) to your desired USB ports (3) on the back of the computer. Route the mouse cable (2) through the cable clamp (4) on the back of your computer.
  • Page 18: Connecting A Power Source

    Connecting a Power Source You need an AC adapter to connect your computer to an AC power source. ✍ Use only the supplied AC adapter for your computer. To connect the AC adapter Plug one end of the power cord (1) into the AC adapter (3). Plug the other end of the power cord into an AC outlet (2).
  • Page 19 The shape of the DC In plug varies depending on the AC adapter. ✍ To disconnect your computer completely from AC power, unplug the AC adapter when the computer is off. Make sure that the AC outlets are easily accessible. If you unplug the AC adapter from your computer while the computer is on or in Sleep mode, you may lose all unsaved data.
  • Page 20: Shutting Down Your Computer Safely

    Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start, the arrow next to the Lock button, and then Shut Down. Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically.
  • Page 21: Using Your Vaio Computer

    Using Your VAIO Computer Using Your VAIO Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 22) ❑ Using the Built-in MOTION EYE Camera (page 25) ❑ Using the Optical Disc Drive (page 28) ❑...
  • Page 22: Using The Keyboard

    Using Your VAIO Computer Using the Keyboard A USB keyboard is supplied with your computer. The keyboard uses a standard key arrangement with additional keys that perform specific functions.
  • Page 23 ✍ Illustrated above is the English keyboard as an example. Using Your VAIO Computer Function keys Perform certain tasks. The task associated with each function key varies among software applications except the following combinations with the Fn key. Fn+F5: Decreases lighting intensity of the LCD screen. Fn+F6: Increases lighting intensity of the LCD screen.
  • Page 24 Muting button Turns the volume on and off. Volume control buttons Increase (+) or decrease (-) the volume. Windows key Displays the Start menu. E key Ejects the optical disc drive tray when used in combination with the Fn key. Applications key Displays a shortcut menu in certain software applications.
  • Page 25: Using The Built-In Motion Eye Camera

    Using the Built-in MOTION EYE Camera Your computer is equipped with a built-in MOTION EYE camera. The built-in MOTION EYE camera adds video functionality to instant messaging software and video editing software and enables you to capture still images and movies with the preinstalled image capture software. Turning on the computer activates the built-in MOTION EYE camera.
  • Page 26: To Capture A Still Image

    Capturing Still Images To capture a still image Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. Click the Capture icon in the main window. Frame your subject in the viewfinder. Click the Capture button below the displayed image.
  • Page 27: Capturing Movies

    Capturing Movies To capture a movie Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. Click the Record icon in the main window. Frame your subject in the viewfinder. Click the Record Video button below the displayed image to start movie recording. When finished, click the Record Video button once again to stop movie recording.
  • Page 28: Using The Optical Disc Drive

    Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc Turn on the computer. Press the drive eject button (1) or the Fn+E keys to open the drive. The drive tray slides out. Hold the back of the drive tray with one hand, place a disc in the middle of the drive tray with the label side facing toward you, and gently push it toward the drive tray until the disc clicks into place.
  • Page 29 Using Your VAIO Computer Do not remove the optical disc when your computer is in Sleep mode. Doing so may cause the computer to malfunction. ✍ If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
  • Page 30 Using Your VAIO Computer Reading and Writing Optical Discs ™ Your computer plays and records CDs, DVDs, and Blu-ray Disc media, depending on the model you purchased. Check your specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
  • Page 31 Video Music Extra DVD±RW/ ±R DL/RAM Blu-ray Disc Combo Blu-ray Disc P Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1. Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2. The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge. Writing data to single-sided DVD-RAM discs (2.6 GB) compliant with DVD-RAM Version 1.0 is not supported.
  • Page 32 When you buy pre-recorded or blank discs for use with your VAIO computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD,"...
  • Page 33 Notes on writing data to a disc ❑ Only use circular discs. Do not use discs in any other shape (star, heart, card, etc.), as this may damage the optical disc drive. ❑ Do not strike or shake your computer while the optical disc drive is writing data to a disc. ❑...
  • Page 34 Using Your VAIO Computer ❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence area is different from the label, you cannot play the disc on your computer.
  • Page 35: Playing Cds

    Playing CDs To play an audio CD Insert a disc into the optical disc drive. If nothing appears on the desktop, click Start, All Programs, and the desired CD software to play the CD. If the Audio CD window appears, click to select an option. Copying Files to CDs To copy files to a disc Insert a recordable disc into the optical disc drive.
  • Page 36: Playing Dvds

    Playing DVDs To play a DVD Close all running software applications. Insert a DVD into the optical disc drive. If nothing appears on the desktop, click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the software, see the help file included with your DVD software. Copying Files to DVDs To copy files to a disc Close all running software applications.
  • Page 37: Playing Blu-Ray Disc Media

    Playing Blu-ray Disc Media The Blu-ray Disc playback function is available on selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and Writing Optical Discs To play a Blu-ray Disc media Close all running software applications.
  • Page 38: Using The Memory Stick

    Using Your VAIO Computer Using the Memory Stick The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable, it can be used for external data storage.
  • Page 39 For the latest information about the Memory Stick, visit the Memory Stick web site at http://www.memorystick.com/en/. Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of September 2008.
  • Page 40 Inserting a Memory Stick To insert a Memory Stick Locate the Memory Stick slot (page Hold the Memory Stick with the arrow pointing toward the slot. Carefully slide the Memory Stick into the slot until it clicks into place. The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed. If nothing appears on the desktop, click Start, Computer, and double-click the Memory Stick icon.
  • Page 41 To view the contents on the Memory Stick Click Start and Computer to open the Computer window. Double-click the Memory Stick icon to view the list of data files saved in the Memory Stick. To format a Memory Stick The Memory Stick has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps.
  • Page 42 Click Start. Follow the on-screen instructions. It may take time to format the Memory Stick depending on the media type. Using Your VAIO Computer...
  • Page 43 Removing a Memory Stick Do not remove the Memory Stick while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load, so make sure the indicator is unlit before removing the Memory Stick. To remove a Memory Stick Check that the Media Access indicator light is unlit.
  • Page 44: Using The Sd Memory Card

    ❑ SDHC memory card ❑ MultiMediaCard (MMC) For the latest information on compatible memory cards, see Sony Support Information support web site. Your computer has been tested and found compatible only with major memory cards available as of September 2008. However, not all memory cards that meet the same specifications as the compatible media are guaranteed of compatibility.
  • Page 45: Inserting An Sd Memory Card

    Inserting an SD Memory Card To insert an SD memory card Locate the SD memory card slot Hold the SD memory card with the arrow pointing toward the slot. Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot.
  • Page 46 Removing an SD Memory Card Do not remove an SD memory card while the Media Access indicator light is lit. If you do, the card or its data may become damaged. To remove an SD memory card Check that the Media Access indicator light is unlit. Push in the SD memory card toward the computer and release.
  • Page 47: Using The Internet

    Using the Internet Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your computer to the Internet. The following types of Internet connection services may be available from your ISP: ❑...
  • Page 48: Using The Network (Lan)

    Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the back of the computer and the other end to your network.
  • Page 49: Using The Wireless Lan (Wlan)

    Using the Wireless LAN (WLAN) Using the Wireless LAN (WLAN), all your digital devices with the built-in WLAN function communicate freely with each other through a network. A WLAN is a network in which a user can connect to a Local Area Network (LAN) through a wireless (radio) connection.
  • Page 50 Using Your VAIO Computer ✍ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the WLAN function, read the Safety Information carefully. WLAN uses the IEEE 802.11a /b/g standard or the IEEE 802.11n draft standard, which specifies the used technology.
  • Page 51 Using Your VAIO Computer The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions. The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use.
  • Page 52: Using The Bluetooth Function

    Using Your VAIO Computer Using the Bluetooth Function ® The Bluetooth function is available on selected models only. See the online specifications to find out whether your model supports the Bluetooth function. You can establish wireless communications between your computer and other Bluetooth devices such as another computer or a mobile phone.
  • Page 53 Notes on using the Bluetooth function ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑ Proximity to microwaves and cordless telephones ❑...
  • Page 54 ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous use of the Bluetooth function and wireless communication devices, however, may cause radio interference and result in reduced communication speeds and distances than the standard values.
  • Page 55 Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer. The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be determined for both devices to be registered.
  • Page 56: Communicating With Another Bluetooth Device

    Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. To communicate with another Bluetooth device To communicate with another Bluetooth device, you first need to set up the Bluetooth function.
  • Page 57: Using Peripheral Devices

    Using Peripheral Devices Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting External Speakers (page 58) ❑ Connecting a Universal Serial Bus (USB) Device (page 60) ❑ Connecting a Printer (page 62) ❑...
  • Page 58: Connecting External Speakers

    Connecting External Speakers You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer. Since your computer is capable of outputting digital signals through the OPTICAL OUT port, you can connect an S/PDIF device such as digital headphones or an AV amplifier to the port and enhance the sound quality of your computer. For more information, see the manual that came with your S/PDIF device.
  • Page 59 Using Peripheral Devices ✍ Make sure your speakers are designed for computer use. Do not place floppy disks on the speakers. Their magnetic field may damage the data on the disks.
  • Page 60: Connecting A Universal Serial Bus (Usb) Device

    Connecting a Universal Serial Bus (USB) Device To protect your computer and/or USB devices from damage, avoid exposing the USB ports to shock or impact when moving the computer with USB devices connected. Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive Choose the USB port (1) you prefer to use.
  • Page 61: Disconnecting A Usb Floppy Disk Drive

    Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is in Sleep mode may cause the computer to malfunction. To disconnect a USB floppy disk drive ✍...
  • Page 62: Connecting A Printer

    Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port Plug the power cord (1) of your printer into an AC outlet.
  • Page 63: Connecting An I.link Device

    Connecting an i.LINK Device Notes on connecting i.LINK devices ❑ Your computer is equipped with an i.LINK port, which you can use to connect an i.LINK device, such as a digital video camcorder. ❑ The i.LINK port on your computer does not supply power to an external device. If the external device requires external power, be sure to connect it to a power source.
  • Page 64: Connecting A Digital Video Camcorder

    On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible. The Sony digital video camcorder shown here is an example. Your digital video camcorder may need to be connected differently. You cannot access the pictures stored on a Memory Stick when using an i.LINK connection.
  • Page 65: Customizing Your Vaio Computer

    Customizing Your VAIO Computer This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 66) ❑...
  • Page 66: Setting The Password

    Setting the Password Use one of the BIOS functions to set the password. Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your computer. The power-on password allows you to protect your computer from unauthorized access. Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access.
  • Page 67 To add the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 68 To add the power-on password (user password) Make sure you set the machine password before setting the user password. Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 69: Changing/Removing The Power-On Password

    Changing/Removing the Power-on Password To change or remove the power-on password (machine password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 70 To change or remove the power-on password (user password) Turn on the computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears.
  • Page 71: Setting Up Your Computer With The Vaio Control Center

    Setting Up Your Computer with the VAIO Control Center The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center Click Start, All Programs, and VAIO Control Center. Select the desired control item and change the settings.
  • Page 72: Using The Power Saving Mode

    Customizing Your VAIO Computer Using the Power Saving Mode In addition to the normal operating mode, your computer has a distinct power saving mode called Sleep mode. Using Normal Mode This is the normal state of the computer when it is in use. The green power indicator light is lit in this mode.
  • Page 73: Using Sleep Mode

    Using Sleep Mode Sleep mode turns off the LCD screen and places the hard disk drive and the CPU into a low power consumption mode. The orange power indicator light illuminates in this mode. Turn off your computer if you do not intend to use it for a long period of time. To activate Sleep mode Click Start, the arrow next to the Lock button, and Sleep.
  • Page 74 If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep mode settings. To change the Sleep mode settings Click Start, Control Panel, Hardware and Sound, and Power Options. Click Change plan settings under the current power plan.
  • Page 75: Upgrading Your Vaio Computer

    ❑ You should not touch the connectors or open the memory module compartment cover. For the type of module and the amount of memory installed on your model, see the online specifications. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 130).
  • Page 76: Adding And Removing Memory

    Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. Notes on adding/removing memory modules ❑...
  • Page 77 ❑ Use the special bag supplied with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids, foreign substances, or objects into the memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty.
  • Page 78: Removing And Installing A Memory Module

    Removing and Installing a Memory Module To change or add a memory module Shut down the computer, turn off all peripheral devices, and disconnect the AC adapter and the peripheral devices from the power source. Gently face down your computer on a flat surface and wait about an hour until the computer cools down. When facing down your computer, be sure to place it on a soft cloth to avoid damage to the LCD screen.
  • Page 79 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging.
  • Page 80 Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. If you want to install only one memory module, be sure to use the lower slot. Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot.
  • Page 81: Viewing The Amount Of Memory

    Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, All Programs, and VAIO Control Center. Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does not appear, repeat the installation procedure and restart the computer.
  • Page 82: Precautions

    Precautions Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Handling the LCD Screen (page 83) ❑ Using the Power Source (page 84) ❑ Handling Your Computer (page 85) ❑ Handling the Built-in MOTION EYE Camera (page 87) ❑...
  • Page 83: Handling The Lcd Screen

    ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from changes to the settings.
  • Page 84: Using The Power Source

    ❑ Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time. ❑ Make sure that the AC outlet is easily accessible. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
  • Page 85: Handling Your Computer

    Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
  • Page 86 If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information ❑ Make sure you disconnect the AC adapter before cleaning your computer.
  • Page 87: Handling The Built-In Motion Eye Camera

    Handling the Built-in MOTION EYE Camera ❑ Do not touch the lens protection cover of the built-in MOTION EYE camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in MOTION EYE camera regardless of your computer's power state, as it may cause the camera to malfunction.
  • Page 88: Handling Floppy Disks

    Handling Floppy Disks ❑ Do not open the shutter manually and touch the internal components of the floppy disk. ❑ Keep floppy disks away from magnets. ❑ Keep floppy disks away from direct sunlight and other sources of heat. ❑ Keep floppy disks away from any liquid. Do not let them get wet. When you are not using your floppy disk, always remove it from the floppy disk drive and put it in a storage case.
  • Page 89: Handling Discs

    Handling Discs ❑ Do not touch the surface of the disc. ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc.
  • Page 90: Using Headphones

    Precautions Using Headphones Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
  • Page 91: Handling The Memory Stick

    Handling the Memory Stick ❑ Do not touch the Memory Stick connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑...
  • Page 92: Handling The Hard Disk

    Handling the Hard Disk The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock, or dust. Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock, or dust, you should be careful when handling your computer.
  • Page 93: Updating Your Computer

    Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently. ❑ Windows Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑...
  • Page 94: Troubleshooting

    Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/...
  • Page 95 Troubleshooting ❑ Memory Stick (page 128) ❑ Peripherals (page 129)
  • Page 96: Computer

    ❑ Remove any extra memory modules you may have installed since purchase. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is supplied by Sony for your VAIO computer.
  • Page 97 What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred. ❑ Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. ❑...
  • Page 98: Why Doesn't My Computer Enter Sleep Mode

    Why doesn't my computer enter Sleep mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode. To restore your computer to normal mode Close all open programs. Click Start, the arrow next to the Lock button, and Restart. If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart.
  • Page 99: How Can I Change The Boot Device Order

    What should I do if I cannot remember the power-on password? If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Sony Support Information How can I change the boot device order? You can use one of the BIOS functions to change the boot device order.
  • Page 100: How Do I Check The Volume Of The Recovery Partition

    Why doesn't my screen turn off after the automatic turn-off time has passed? The VAIO original screen saver disables the timer setting, which you can select using the Windows power options, for your screen to turn off. Select a screen saver other than the VAIO original screen saver. What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer? To boot your computer from the USB floppy disk drive, you need to change the boot device.
  • Page 101: System Security

    System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: Your computer must be connected to the Internet to download the updates.
  • Page 102: Built-In Motion Eye Camera

    Built-in MOTION EYE Camera Why does the viewer window show no images or poor-quality images? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑...
  • Page 103 Troubleshooting Why do the images captured by the built-in MOTION EYE camera flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed. To reduce flicker noise, change the direction of the camera or the brightness of camera images. In some software applications, you can set an appropriate value to one of the camera properties (e.g.
  • Page 104: Networking

    Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You need to place your computer away from obstructions or move any access point you may be using closer to the computer. ❑...
  • Page 105: What Should I Do If I Cannot Access The Internet

    What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑...
  • Page 106: How Do I Avoid Data Transfer Interruptions

    ❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point.
  • Page 107: Bluetooth Technology

    Bluetooth Technology The following Q & A entries apply to models with the Bluetooth function only. See the online specifications to find out whether the Bluetooth function is available on your model. What should I do if other Bluetooth devices cannot find my computer? ❑...
  • Page 108 What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other devices are authenticated. ❑ To allow other Bluetooth devices to communicate with your computer, follow these steps: Click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and Bluetooth Settings. Click the Options tab and select the Allow Bluetooth devices to find this computer check box.
  • Page 109: Why Is My Bluetooth Connection Slow

    Why is my Bluetooth connection slow? ❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use. Move Bluetooth devices closer to your computer. ❑...
  • Page 110 Troubleshooting Why can't I use the Bluetooth devices when I switch users? If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching users. To log off your system, click Start, the arrow next to the Lock button, and Log Off. Why can't I exchange business card data with a mobile phone? The business card exchange function is not supported.
  • Page 111: Optical Discs

    Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer is trying to read may be dirty or damaged. Follow these steps: Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. Remove the disc from the optical disc drive.
  • Page 112 What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label side facing toward you. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑...
  • Page 113 Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the drivers.
  • Page 114 What should I do if I cannot play Blu-ray Disc media or my computer becomes unstable during Blu-ray Disc playback? This Q & A entry applies to selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and Writing Optical Discs (page 30) to find out about the supported disc media.
  • Page 115 What should I do if I cannot write data to DVD media? ❑ Make sure you are using the correct DVD recordable media. ❑ Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of DVD recordable media do not work.
  • Page 116: Display

    Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer enters Sleep mode. If the computer is in Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power Saving Mode ❑...
  • Page 117: Printing

    Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑...
  • Page 118: Microphone

    Microphone What should I do if my microphone does not work? ❑ If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. ❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps: Close all open programs.
  • Page 119: Mouse

    Mouse What should I do if my computer does not recognize my mouse? Make sure your mouse is securely plugged into the port. What should I do if the pointer does not move when I use my mouse? ❑ Make sure another mouse is not connected. ❑...
  • Page 120: Speakers

    Speakers What should I do if my external speakers do not work? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑...
  • Page 121 What should I do if I do not hear sound from the built-in speakers? ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑...
  • Page 122: Keyboard

    Keyboard What should I do if the keyboard configuration is wrong? The language layout of the keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and Control Panel.
  • Page 123: Floppy Disks

    Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: Close all programs that are accessing the floppy disk drive.
  • Page 124: Audio/Video

    ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. The procedure to establish an i.LINK connection may vary, depending on a software application, an operating system, and a compatible i.LINK device. Not all products with an i.LINK connection can communicate with each other.
  • Page 125: How Do I Change The Sound Output Device

    How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: Click Start and Control Panel. Click Hardware and Sound. Click Manage audio devices under Sound. On the Sounds tab, click to cancel the Play Windows Startup sound check box. Click OK.
  • Page 126 What should I do if I do not hear the sound from the sound output device connected to the HDMI output port, optical output port, or headphones jack? You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI output port, optical output port, or headphones jack.
  • Page 127 Troubleshooting Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your computer. During the video playback, some operations and/or functions may become unavailable, and sound interruptions, dropped frames, and playback failure may occur depending on your hardware specifications.
  • Page 128: Memory Stick

    Use of recorded music requires permission from the copyright holders. Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources. Can I copy images from a digital camera using a Memory Stick? Yes, and you can view video clips that you have recorded with Memory Stick-compatible digital cameras.
  • Page 129: Peripherals

    Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to the AC outlet.
  • Page 130: Support Options

    This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ http://www.sony.ca/support/...
  • Page 131 VAIO Update When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and security information is posted on the support web site. Click the VAIO Update notice to open the VAIO Support web site and view the information.
  • Page 132 For customers in Latin American countries or areas Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, have the following information readily available: Your VAIO computer model You can find it at the lower right corner of the display on the computer.
  • Page 133 ❑ Chile: 800-261-800 02-754-6333 (from mobile phones) ❑ Colombia: 358-1251 (in Bogota) 01-8000-94-00-11 ❑ Mexico: 5002-9819 (in Mexico City) 01-800-759-7669 (in other cities) ❑ Panama: 800-2050 800-7669 (800-SONY) ❑ Peru: 0-801-1-7000 511-6100 ❑ Venezuela: 0-800-1-SONY-00 (0-800-1-7669-00) Support Options...
  • Page 134: Trademarks

    Trademarks Trademarks © 2009 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, the Sony logo, VAIO, the VAIO logo, Memory Stick, Memory Stick Duo, MagicGate, OpenMG, OpenMG X, Memory Stick PRO Duo, Memory Stick PRO, Memory Stick PRO-HG, Memory Stick Micro, M2, the Memory Stick logo, Memory Stick Export, Memory Stick Import, Micro Vault, Micro Vault EX, MOTION EYE, Sony Style, DVgate, DVgate Plus, i.LINK, VAIO...
  • Page 135 Trademarks All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified. Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners.
  • Page 136 © 2009 Sony Corporation...

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