Condition
Remote control does not
operate
Some digital cable channels
are not being displayed
Some photo or music files
are not displaying from my
USB equipment
Photo images appear small
in the screen
Photo images or folders
take time to display
Lost password
How to reset the TV to
factory settings
Explanation/Solution
• To determine if the problem is with the remote control or not, press a
button on the TV.
• Check the polarity of the batteries or replace the batteries.
• Point the remote control at the remote control sensor located at the front of
the TV.
• Keep the remote control sensor area clear from obstacles.
• Fluorescent lamps can interfere with your remote control operation; try
turning off the fluorescent lamps.
• Certain cable companies have limitations on the broadcast of digital
cable channels. Check with your cable company for more information.
• The digital cable channel may be set to Hidden in the Show/Hide
Channels setting (see page 29).
• The accessible file or folder limit in a directory is 1,000 for USB
connected equipment. This limit includes non-supported files or just
folders. Files or folders are populated based on their time stamps. Photo,
music files or folders exceeding the limit will not be displayed.
• Set display size to expanded.
• Whether or not photo images can or cannot be displayed in full-screen
depends on the resolution or aspect ratio of the file.
• Depending on the image dimension, file size, and number of files in a
folder, some photo images or folders take time to display.
• The first time a camera is connected to the TV via USB cable, it may take
up to a couple of minutes for the photos to display.
• Select the Password settings on the Parental Lock settings, then enter
the following master password: 4357. This password clears your previous
password and allows you to enter a new password (see page 30).
• Turn on the TV. While holding down V on the remote control, press 1 on
the TV. (The TV will turn itself off, then back on again.) Release V.
IMPORTANT: The reset will clear all of your customized settings
including the Parental Lock setting.
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