Samsung Galaxy A10e User Manual
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Samsung Galaxy A10e User Manual

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Summary of Contents for Samsung Galaxy A10e

  • Page 1 User manual...

  • Page 2: Table Of Contents

    Table of contents Features Camera Security Expandable storage Night mode Getting started Galaxy A10e Assemble your device Charge the battery Start using your device Use the Setup Wizard Transfer data from an old device Lock or unlock your device Accounts...
  • Page 3 Bixby Digital wellbeing Flexible security Multi window Enter text Emergency mode Apps Using apps Uninstall or disable apps Search for apps Sort apps Create and use folders App settings Samsung apps Galaxy Essentials Galaxy Store Samsung Members Samsung Notes Calculator...
  • Page 4 Table of contents Calendar Camera Contacts Clock Email Gallery Internet Messages My Files Phone Google apps Chrome Drive Gmail Google Maps Photos Play Movies & TV...
  • Page 5 Table of contents Play Music Play Store YouTube Carrier apps Call Protect AT&T ProTech AT&T Smart Wi-Fi Device Help DIRECTV NOW DriveMode Mobile Security myAT&T Secure Family Setup & Transfer Visual Voicemail Additional apps Amazon Shopping Facebook...
  • Page 6 Table of contents Settings Access Settings Search for Settings Connections Wi-Fi Bluetooth Airplane mode Mobile networks Data usage Mobile hotspot Tethering Nearby device scanning Connect to a printer Virtual Private Networks Private DNS Ethernet Sounds and vibration Sound mode Vibrations...
  • Page 7 Table of contents Volume Ringtone Notification sounds System sounds Dolby Atmos Equalizer Adapt sound Notifications Manage notifications Customize app notifications Smart alert Display Screen brightness Night mode Font size and style Screen zoom Full screen apps Screen timeout Touch sensitivity...
  • Page 8 Table of contents Screen saver Reduce animations Smart stay One-handed mode Device maintenance Quick optimization Battery Storage Memory Language and input Date and time Troubleshooting Lock screen and security Screen lock types Google Play Protect Find My Mobile Security update Install unknown apps Secure Folder...
  • Page 9 Set up SIM card lock View passwords Security update service Device administration Credential storage Strong Protection Advanced security settings Location App permissions Send diagnostic data Accounts Add an account Account settings Remove an account Backup and restore Samsung Cloud Google settings viii...
  • Page 10 Table of contents Accessibility Screen Reader Visibility enhancements Hearing enhancements Interaction and dexterity Advanced settings Installed services Other settings Help Dual Messenger About phone Learn more Videos Smart Simulator Tips Samsung Care Talk to an agent Legal information Intellectual property...
  • Page 11 Table of contents Open source software Disclaimer of warranties; exclusion of liability Modification of software Notice from AT&T Samsung Knox Restricting children’s access to your mobile device Samsung Electronics America, Inc.

  • Page 12: Features

    Features Camera The camera on your device has several unique features. See Camera on page 43. Security Use biometrics to unlock your device. See Flexible security on page 25. Expandable storage ™ Expand storage with a supported microSD card. See Memory card on page 104. Night mode Use a darker theme to keep your eyes comfortable at night.

  • Page 13: Getting Started

    Getting started Galaxy A10e Assemble your device Start using your device...

  • Page 14: Galaxy A10E

    Getting started Galaxy A10e Rear camera Microphone Flash Front camera SIM/microSD card tray Volume key Power key USB charger /Accessory port Speaker Headset Microphone jack...

  • Page 15: Assemble Your Device

    Getting started Assemble your device Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. Install SIM/microSD card Place the SIM card and optional microSD card (sold separately) into the tray with the gold...

  • Page 16: Charge The Battery

    While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the device’s normal range of operation. TIP  Disconnect the charger from the device and wait for the device to cool down. For more information, visit samsung.com/us/support/answer/ANS00076952.

  • Page 17: Start Using Your Device

    Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. Visit samsung.com/us/support/owners/app/smart-switch to learn more.  1. From Settings, tap Accounts and backup > Smart Switch.

  • Page 18: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 111. Power key Press to lock.

  • Page 19: Accounts

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page 110. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.  1. From Settings, tap Accounts and backup >...

  • Page 20: Set Up Voicemail

    Getting started Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.  1. From Phone, tap Voicemail.  2. Follow the tutorial to create a password, record a greeting, and record your name.

  • Page 21: Navigation

    Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty. Lightly touch items to select or launch them.
  • Page 22 Getting started Swipe Lightly drag your finger across the screen.   Swipe the screen to unlock the device.   Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 23 Getting started Drag and drop Touch and hold an item, and then move it to a new location.   Drag an app shortcut to add it to a Home screen.   Drag a widget to place it in a new location. Devices and software are constantly evolving —...
  • Page 24 Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out.   Bring your thumb and forefinger together on the screen to zoom out.   Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 25 Getting started Touch and hold Touch and hold items to activate them.   Touch and hold a field to display a pop-up menu of options.   Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 26: Navigation Bar

    Getting started Navigation bar The Navigation bar, at the bottom of the screen, displays the navigation keys. Back Recent apps Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 27 Getting started Navigation gestures To make more space on the screen, you can hide the navigation keys, and instead use gestures to navigate the device. Simply swipe up from the bottom of the screen to navigate the device. ◌   From Settings, tap Display >...

  • Page 28: Customize Your Home Screen

    Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here. You can set up additional Home screens, remove screens, change the order of screens, and choose a main Home screen. App icons You can use app icons to launch an app from any Home screen.
  • Page 29 Getting started Themes Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons.  1. From a Home screen, touch and hold the screen.  2. Tap Themes to customize.  3. Tap View all to see downloaded themes.  4.
  • Page 30 Getting started Home screen settings Customize your Home and Apps screens.  1. From a Home screen, touch and hold the screen.  2. Tap Home screen settings to customize:  • Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located.
  • Page 31 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Apps list  1. From Settings, tap Display > Easy mode.  2.
  • Page 32 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Mute Vibrate   Airplane mode Bluetooth active Wi-Fi active Location active Alarm   Notification icons Missed calls Call in progress...
  • Page 33 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 34: Bixby

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. The Bixby Home page displays customized content based on your interactions. Bixby learns from your usage patterns and will suggest content you may like.

  • Page 35: Digital Wellbeing

    Getting started Digital wellbeing You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check your device. You can also set your device to help you wind down before going to bed. ◌...

  • Page 36: Flexible Security

    Getting started Flexible security Use biometrics to securely unlock your device and log in to accounts. Face recognition You can enable Face Recognition to unlock your screen.   Face recognition is less secure than Pattern, PIN, or Password. Your device could •...
  • Page 37 Getting started Biometrics Preferences Configure your preferences for biometric security options. ◌   From Settings, tap Biometrics and security > Biometrics preferences for the following options:   • Screen transition effect: Show a transition effect when you use biometrics to unlock your device.

  • Page 38: Multi Window

    Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control  1.

  • Page 39: Enter Text

    Text can be entered using a keyboard or your voice. Expand toolbar ◌   Tap a field to display the Samsung keyboard.   • Tap Show predictive text to view suggested words while you type.   • Tap Show toolbar functions to view all keyboard options.
  • Page 40   • Keyboard layout and feedback: Customize the appearance and function of the keyboard.   • Reset to default settings: Return keyboard to original settings and clear personalized data.   • About Samsung keyboard: View version and legal information for the Samsung keyboard.
  • Page 41 Use Google Voice typing Instead of typing, enter text by speaking. Settings  1. From the Samsung keyboard, tap Voice input.  2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.

  • Page 42: Emergency Mode

    Getting started Configure Google Voice typing Set customized options for Google Voice typing.  1. From the Samsung keyboard, tap Voice input.  2. Tap Settings for options.  • Languages: Choose the language for the keyboard.  • Offline speech recognition: Download languages for offline Google Voice typing.
  • Page 43 Getting started   Share my location: Send your location information to your emergency contacts.   Phone: Launch the call screen.   Internet: Launch the web browser.   –   Email: Launch the Email app. – ™   Maps: Launch Google Maps  ...

  • Page 44: Apps

    Apps Using apps Samsung apps Google apps Carrier apps Additional apps...

  • Page 45: Using Apps

    Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store. ◌   From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device.

  • Page 46: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps list.  1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted.  2. Release the app shortcut to create the folder.  •...
  • Page 47 Apps  • App permissions: Control which apps have permissions to use certain features of your device.  • Show/Hide system apps: Show or hide system (background) apps.  • Special access: Select which apps can have special access permissions to features on your device.  •...

  • Page 48: Samsung Apps

    ◌   From Apps, tap More options > Galaxy Essentials. Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌   From Apps, tap Galaxy Store.

  • Page 49: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌   From Apps, tap Samsung Notes >...
  • Page 50   • Frequently used: Quick access to commonly used notes.   • Shared notebooks: View notebooks shared with your contacts through your Samsung account.   • Trash: View deleted notes.    • Categories: View notes by category.    • Settings : View settings for the Samsung Notes app. ...

  • Page 51: Calculator

    Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌   From Apps, tap Calculator. Unit converter Convert between Scientific mode measurements. If the icon is not visible, turn your History device to landscape.

  • Page 52: Calendar

    Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌   From Apps, tap Calendar. Change to other Go to today’s date calendar views Double-tap to edit event Create new event Devices and software are constantly evolving —...
  • Page 53 Apps Add calendars Add your accounts to the Calendar app.  1. From Calendar, tap Menu.  2. Tap Settings > Add new account and select an account type.  3. Enter your account information and follow the prompts. TIP  Accounts may also support email, contacts, and other features. Create an event Use your Calendar to create events.

  • Page 54: Camera

    Apps Camera You can capture high-quality pictures and videos using the Camera app. ◌   From Apps, tap Camera. TIP  If Quick launch is enabled, quickly press the Power key twice. Settings Zoom Shooting modes Gallery Switch cameras Capture Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 55 Apps Navigate the camera screen Take stunning pictures with your device’s front and rear cameras.  1. From Camera, set up your shot with the following features:  • Tap the screen where you want the camera to focus.  – When you tap the screen, a brightness scale appears. Drag the light bulb to adjust the brightness.
  • Page 56 Apps Configure shooting mode Allow the camera to determine the ideal mode for your pictures or choose from several shooting modes. ◌   From Camera, touch and hold a shooting mode.   • Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction.
  • Page 57 Apps   • Shooting methods:  – Press Volume key to: Use the Volume key to take pictures, record video, zoom, or control system volume.  – Floating shutter button: Add an extra shutter button that you can move anywhere on the screen.  –...

  • Page 58: Contacts

    Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌   From Apps, tap Contacts > Create contact. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving —...
  • Page 59 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information.  1. From Contacts, tap a contact.  2. Tap Edit.  3. Tap any of the fields to add, change, or delete information.  4.
  • Page 60 Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌   From Settings, tap Advanced features > Direct share, and tap to enable the feature. Groups You can use groups to organize your contacts.
  • Page 61 Apps Send an email to a group Send an email to members of a group.  1. From Contacts, tap Menu > Groups, and then tap a group.  2. Tap  More options > Send email.  3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 62 Apps Export contacts Export contacts from your device as vCard files (VCF).  1. From Contacts tap Menu > Manage contacts.  2. Tap Import/export contacts.  3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.

  • Page 63: Clock

    Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌   From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 64 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified.  1. From Clock, tap Add alarm.  2. Tap the following items to configure an alarm:  • Time: Set a time for the alarm.  •...
  • Page 65 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on Find a particular city. your current location. City Globe View the current Drag to spin and see time and add to your times around the list of cities.
  • Page 66 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities.  1. From Clock, tap World clock.  2. Tap More options > Time zone converter.  3.
  • Page 67 Apps Timer Set a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.  1. From Clock, tap Timer.  2. Use the keypad and tap Hours, Minutes, and Seconds to set the Timer.  3. Tap Start to begin the Timer.  •...

  • Page 68: Email

    Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account on page 8. ◌   From Apps, tap Email. Add attachment Send message Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 69 Apps Create and send an email Compose and send email messages from your device.  1. From Email, tap Compose new email.  • Different email account may have additional steps and options.  2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.
  • Page 70 Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌   From Email, tap for the following options:   • [Account name]: View email for only one email account.  ...

  • Page 71: Gallery

    Apps Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌   From Apps, tap Gallery. Sort images into Customize collections custom albums of pictures and videos View pictures Share pictures...
  • Page 72 Apps View pictures Pictures stored on your device are viewable in the Gallery app.  1. From Gallery, tap Pictures.  2. Tap a picture to view it. Swipe left or right to view other pictures or videos.  • To mark the picture as a favorite, tap Favorite.
  • Page 73 Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details.  1. From Gallery, tap Pictures.  2. Tap a video to view it. Swipe left or right to view other pictures or videos.  •...
  • Page 74 Apps Delete pictures and videos Delete pictures and videos stored on your device.  1. From Gallery, tap More options > Edit.  2. Tap pictures and videos to select them, or tap the All checkbox at the top of the screen to select all pictures and videos.  3.

  • Page 75: Internet

    Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌   From Apps, tap Internet. Add to Reload webpage...
  • Page 76 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌   From Internet, tap New tab.   • To close a tab, tap Close tab . Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 77 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab.  1.

  • Page 78: Messages

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌   From Apps, tap Messages > Compose. Add attachment Send message Message search To quickly locate a message, use the search feature.  1.
  • Page 79 Apps Delete conversations You can remove your conversion history by deleting conversations.  1. From Messages, tap More options > Edit.  2. Tap each conversation you want to delete.  3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.

  • Page 80: My Files

    View and manage files stored on your device, including images, videos, music, and sound clips. ◌   From Apps, tap Samsung folder > My Files. Search Storage locations Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 81 Apps File groups Files stored in the device are organized into the following groups:   Recent files: View recently accessed files. •   Categories: View your files based on the file type. •   Storage: View files saved on your device, optional SD card, and cloud accounts. •...

  • Page 82: Phone

    Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌   From a Home screen, tap Phone. Access voicemail Make a call Make a video call Devices and software are constantly evolving —...
  • Page 83 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌   From Phone, enter a number on the keypad and tap Call.
  • Page 84 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌   On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 85 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌   Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 86 Apps Save a contact from a recent call Use recent call information to create a contact or update your Contacts list.  1. From Phone, tap Recents.  2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts.
  • Page 87 Apps  3. Type in a name or number, or tap Add from Contacts to assign a contact to the number.  • The selected contact is displayed in the Speed dial number box. Make a call with Speed dial You can make a call using Speed dial. ◌...
  • Page 88 Apps Emergency calls You can dial the emergency telephone number in your region regardless of the phone’s service status. If your phone is not activated, you can only make an emergency call.  1. From Phone, enter the emergency telephone number (911 in North America) and tap Call.
  • Page 89 Apps Video calls To make Video calls: ◌   Phone, enter a number, and then tap Video call. NOTE  Not all devices support video calling. The receiver has the option to accept the video call or answer the call as a regular voice call. Wi-Fi calling Make calls over Wi-Fi when you are connected to a Wi-Fi network.

  • Page 90: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive ™ Open, view, rename, and share files saved to your Google Drive cloud account.

  • Page 91: Maps

    Apps Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location on page 117. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account ™...

  • Page 92: Carrier Apps

    Apps Carrier apps Some apps require a data plan or paid subscription. Contact your carrier for additional information. Call Protect Take control over nuisance calls. AT&T ProTech Get support for your device, from device setup to troubleshooting. AT&T  Smart Wi-Fi Maximize your battery performance, simplify access to AT&T Hot Spots and Wi-Fi networks, automate your Wi-Fi connections, and track your data use.

  • Page 93: Myat&T

    Apps myAT&T Manage your AT&T account. You can review and pay your bill, check minutes and data usage, upgrade to a new device, or change your plan. Secure Family Locate family members, block apps and websites, and set limits on internet usage.

  • Page 94: Additional Apps

    Apps Additional apps The following apps are preloaded or downloaded over-the-air to your device. Amazon Shopping ™ Shop at amazon.com from your device. Facebook ™ Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games.

  • Page 95: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...

  • Page 96: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings.   Drag down the Status bar, and then tap Settings. —   From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it.  1.
  • Page 97 Settings  3. Enter information about the Wi-Fi network:  • Network name: Type the exact name of the network.  • Security: Select a security option from the list, and enter the password if required.  • Auto reconnect: Choose this option if you want to automatically reconnect to this network whenever you are in range.

  • Page 98: Bluetooth

    Settings  • MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable).  • IP address: View your device’s IP address (not configurable). Wi-Fi  Direct Wi-Fi Direct uses Wi-Fi to share data between devices.  1. From Settings, tap Connections >...

  • Page 99: Airplane Mode

    Settings Rename a paired device You can rename a paired device to make it easier to recognize.  1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth.  2. Tap Settings next to the device name, and then tap Rename.  3.

  • Page 100: Mobile Networks

    Settings Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. ◌   From Settings, tap Connections > Mobile networks.   • Mobile data: Enable mobile data usage.   • International data roaming: Change voice, text and data roaming settings for international roaming.

  • Page 101: Mobile Hotspot

    Settings Monitor mobile data You can customize your mobile data access by setting limits and restrictions. ◌   From Settings, tap Connections > Data usage. The following options are available:   • Mobile data: Use mobile data from your plan.  ...
  • Page 102 Settings Change the mobile hotspot password You can customize your Mobile hotspot password to make it easier to remember.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap the password, enter a new password, and then tap Save. Allowed devices list Create a custom list of devices that are allowed to connect to your Mobile hotspot.

  • Page 103: Tethering

    Settings Timeout settings You can set the Mobile hotspot to automatically turn off when there are no connected devices.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap More options > Timeout settings, and then select an interval. TIP  This feature can help you manage your data usage.

  • Page 104: Connect To A Printer

    Settings Connect to a printer Connect your device to a printer on the same Wi-Fi network to easily print documents and images from your device.  1. From Settings, tap Connections > More connection settings > Printing.  2. Tap Download plugin and follow the prompts to add a print service.  3.

  • Page 105: Private Dns

    Settings Private DNS You can configure your device to connect to a private DNS host.  1. From Settings, tap Connections > More connection settings > Private DNS.  2. Tap one of the available options to configure a private DNS connection.  3. Tap Save. Ethernet If wireless network connection is not available, you can use an Ethernet cable to connect your device to a local network.

  • Page 106: Sounds And Vibration

    Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode You can change the sound mode on your device without using the volume keys. ◌   From Settings, tap Sounds and vibration >...

  • Page 107: Volume

    Settings Volume Set the volume level for call ringtones, notifications, and other audio. ◌   From Settings, tap Sounds and vibration > Volume, and drag the sliders. TIP   You can also use the Volume key to adjust the volume. Slide the volume controls to customize all volume options.

  • Page 108: Ringtone

      • Charging sound: Play a sound when a charger is connected.   • Dialing keypad tone: Play a tone when dialing numbers on the Phone keypad.   • Keyboard sound: Play a sound when typing with the Samsung keyboard.

  • Page 109: Dolby Atmos

    Settings Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos. This feature may only be available with a headset connected.  1. From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects.  2.

  • Page 110: Notifications

    Settings Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications You can configure notifications from apps and services. ◌   From Settings, tap Notifications.   • App icon badges: Identify which apps have active notifications with badges that appear on their icons.

  • Page 111: Display

    Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Screen brightness Adjust the screen brightness according to lighting conditions or personal preference.  1. From Settings, tap Display.  2. Customize options under Brightness:  •...

  • Page 112: Screen Zoom

    Settings Screen zoom Adjust the zoom level to increase or decrease the size of content on the screen.  1. From Settings, tap Display > Screen zoom.  2. Drag the Screen zoom slider to adjust the zoom level.  Full screen apps You can choose which apps you want to use in the full screen aspect ratio.

  • Page 113: Reduce Animations

    Settings Reduce animations Decrease certain motion effects, such as when opening apps. ◌   From Settings, tap Advanced features > Reduce animations, and tap enable the feature. Smart stay Smart stay uses the front camera to detect your face so that the screen stays on while you are looking at it.

  • Page 114: Device Maintenance

    Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization The quick optimization feature improves device performance through the following actions:   Identifying apps that use excessive battery power and clearing unneeded items •...

  • Page 115: Storage

    Settings Storage View the device storage and usage. You can also mount, unmount, or format an optional memory card (not included). Device storage Quickly optimize your device’s storage, increasing available memory. ◌   From Settings, tap Device care > Storage > Clean now. Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting.

  • Page 116: Memory

    Settings Format a memory card When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes ALL stored files.  1. From Settings, tap Device care > Storage.  2.
  • Page 117 Settings Default keyboard You can select a default keyboard for your device’s menus and keyboards. Additional keyboards can be downloaded from the Google Play store.  1. From Settings, tap General management > Language and input.  2. Tap Default keyboard, and select a keyboard. Google Voice typing ™...
  • Page 118   From Settings, tap General management > Language and input > Text-to-speech for options:   • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.   • Language: Set the default speech language.   • Speech rate: Set the speed at which the text is spoken.

  • Page 119: Date And Time

    Settings Primary mouse button You can define which mouse button that you favor as primary.  1. From Settings, tap General management > Language and input.  2. Tap Primary mouse button, and choose either Left or Right. Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually.
  • Page 120 Settings Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.  1.
  • Page 121 Settings Factory data reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.

  • Page 122: Lock Screen And Security

    You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION  Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.
  • Page 123 Settings  2. Tap to enable showing notifications on the lock screen. The following options are available:  • View style: Display notification details or hide them and show only an icon.  • Hide content: Do not show notifications in the notification panel.  3.

  • Page 124: Google Play Protect

    To access your device remotely, visit findmymobile.samsung.com.  1. From Settings, tap Biometrics and security > Find My Mobile.  2. Tap Add Samsung account and follow the prompts. The following options are available:   Remote controls: Turn on to access your device remotely.

  • Page 125: Security Update

    Biometrics and security > Secure Folder and follow the prompts to secure content on your device. TIP  You must sign in to your Samsung account, and use secured lock on your device to set up and use Secure Folder. Encrypt SD card You can encrypt your optional memory card (not included) to protect its data.

  • Page 126: Factory Data Reset Password

    Settings NOTE  Performing a Factory data reset on your device prevents it from accessing an encrypted SD card. Before initiating a Factory data reset, make sure to decrypt the installed SD card first. Decrypt SD card You can decrypt an optional memory card (not included) if it was encrypted by this device.

  • Page 127: Security Update Service

    Settings Security update service You can set your device to automatically check for security updates. ◌   From Settings, tap Biometrics and security > Other security settings, and then tap Security policy updates to check for security updates. Device administration You can authorize security features and apps (like Find My Mobile) to have administrative access to your device.

  • Page 128: Advanced Security Settings

    Settings Advanced security settings You can use these options to configure advanced security settings to better protect your device. ◌   From Settings, tap Biometrics and security > Other security settings for the following options:   • Trust agents: Allow trusted devices to perform selected actions when connected.

  • Page 129: App Permissions

      Tap an app to select which permissions you want to be notified about. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems.  1. From Settings, tap Biometrics and security > Send diagnostic data.

  • Page 130: Accounts

    Settings Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Add an account You can add and sync all your email, social networking, and picture and video sharing accounts.

  • Page 131: Backup And Restore

    From Settings, tap Accounts and backup > Backup and restore for options:   • Back up data: Configure your Samsung account to back up your data.   • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.

  • Page 132: Samsung Cloud

    Accounts and backup > Samsung Cloud.   If a Samsung account has not been added, the screens explain how to create or sign in to your account.  2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud.

  • Page 133: Visibility Enhancements

      • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.

  • Page 134: Hearing Enhancements

    Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌   From Settings, tap Accessibility > Visibility enhancements and tap an option:   • Magnifier window: Magnify content shown on the screen.  ...

  • Page 135: Interaction And Dexterity

    ◌   From Settings, tap Accessibility > Hearing enhancements and tap an option:   • Samsung subtitles (CC): Use Samsung subtitles with multimedia files when available.   • Google subtitles (CC): Use Google subtitles with multimedia files when available. Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device.
  • Page 136 Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Answering and ending calls:  – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (not included).

  • Page 137: Advanced Settings

    Settings Advanced settings You can customize additional accessibility features and services for your device. TIP  Additional accessibility apps may be downloaded from the Google Play store. Direct access ◌   From Settings, tap Accessibility > Advanced settings and tap an option:  ...

  • Page 138: Dual Messenger

    Settings Dual Messenger Use two separate accounts for the same app.  1. From Settings, tap Advanced features > Dual Messenger.  2. Tap next to supported apps to enable the feature for each app.   To select which contacts have access to the secondary messenger app, tap Use separate contacts list.

  • Page 139: Learn More

    Learn more Learn more   Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Tips samsung.com/us/support/tips Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter...

  • Page 140: Legal Information

    1-800-SAMSUNG (726-7864) and providing the applicable information. For complete terms and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section of the Terms & Conditions, included with the Product. Find legal information online The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA), and Health &...

  • Page 141: Intellectual Property

    The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA) and Health & Safety Information are also available on the device, in the Samsung legal section of Settings. The location depends on the device, and is usually in the “About device” or “About phone” section, for example:  ...

  • Page 142: Disclaimer Of Warranties; Exclusion Of Liability

    Samsung to service this Product. In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the Product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits.

  • Page 143: Notice From At&T

    Legal information Using custom OS software may cause your device and applications to work improperly. Your carrier may not permit users to download certain software, such as custom OS. Diagnostic Software This device is equipped with diagnostic software reporting usage and performance information used solely to deliver improved network quality and overall device experience to AT&T customers.

  • Page 144: Samsung Knox

    Legal information Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 145 Legal information Some multimedia (audio/video) files contain Digital Rights Management (DRM) technology to verify you have the right to use the files. Preloaded apps on your device may not be compatible with DRM-protected files. Screen images are simulated. Appearance of device may vary. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory.

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