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Questions & Answers
If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information
in the chart, contact the dealer where you purchased the
phone.
Problem
Poor
reception
Possible causes
The network signal is
too weak at your current
location, for example, in
a basement or near a tall
building, because wireless
transmissions can not
effectively reach it.
The network is busy at the
current time (for example,
during peak times, there
may be too much network
traffic to handle additional
calls).
You are too far away from
a base station for your
service provider.
Possible
solution
Move to a
location where
the network
signal can
be properly
received.
Avoid using
the phone at
such times, or
try again after
waiting a short
time.
You can request
a service area
map from your
service provider.
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