Eagle Ultra Classic Installation And Operation Instructions Manual page 34

How to Obtain Service
We back your investment in quality products with quick, expert service and
™
genuine Eagle replacement parts. If you're in the United States and you
have questions, please contact the Factory Customer Service Depart-
ment using our toll-free number listed below. You must send the unit to the
factory for warranty service or repair. Please call the factory before
sending the unit. You will be asked for your unit's serial number (shown
above). Use the following toll-free number:
U.S.A.only. Monday through Friday 8:00 A.M. - 8:00 P.M. Central time, except holidays.
Your unit is covered by a full one-year warranty. (See page 30 for complete
warranty details.) If your unit fails and the failure is not covered by the
original warranty, Eagle has a flat-rate repair policy that covers your unit
and accessories packed with the unit at the factory. There is a 180-day
warranty on all non-warranty repairs from the factory, which is similar to
the original warranty, but is for 180 days rather than one year. For further
details, please call us at the above number.
Eagle also gives you free UPS shipping from anywhere in the continental
United States both to and from the factory for all warranty repairs. You can
also use the enclosed UPS shipping label for non-warranty shipments.
See page 28 for more information.
Remember, non-warranty repairs are subject to Eagle's published flat-rate
charges and 180-day warranty.
EAGLE ELECTRONICS PO BOX 669 CATOOSA OK 74015
LITHO IN U.S.A.
800-324-1354
34
(U.S.A. Only)
988-0135-18