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such as batteries; (b) cosmetic damage, including but not limited to scratches
and dents; (c) damage caused by use with non-VTech products; (d) damage
caused by accident, misuse, unreasonable use, immersion in water, neglect,
abuse, battery leakage, or improper installation, improper service, or other
external causes; (e) damage caused by operating the product outside the
permitted or intended uses described by VTech in the owner's manual; (f) a
product or part that has been modified (g) defects caused by normal wear and
tear or otherwise due to the normal aging of the product; or (h) if any VTech serial
number has been removed or defaced.
Prior to returning a product for any reason, please notify the VTech Consumer
Services Department, by going to our web site at www.vtechkids.com, filling out
our Contact Us form located under the Customer Support link or calling
1-800-521-2010.
If the service representative is unable to resolve the issue, you will be provided
instructions on how to return the product and have it replaced under Warranty.
Return of the product under Warranty must adhere to the following rules: If
VTech believes that there may be a defect in the materials or workmanship of the
product and can confirm the purchase date and location of the product, we will
at our discretion replace the product with a new unit or product of comparable
value. A replacement product or parts assumes the remaining Warranty of the
original product or 30 days from the date of replacement, whichever provides
longer coverage.
THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS,
WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. IF VTECH
CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES
THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES
SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY AND
TO THE REPLACEMENT SERVICE AS DETERMINED BY VTECH IN ITS SOLE
DISCRETION.
To the extent permitted by law, VTech will not be responsible for direct, special,
incidental or consequential damages resulting from any breach of Warranty.
This Warranty is not intended to persons or entities outside the United States
of America. Any disputes resulting from this Warranty shall be subject to the
PRODUCT WARRANTY
This Warranty is applicable only to the original purchaser,
is non-transferable and applies only to "VTech" products
or parts. This product is covered by a 3-month Warranty
from the original purchase date, under normal use and
service, against defective workmanship and materials.
This Warranty does not apply to (a) consumable parts,
final and conclusive determination of VTech.
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