Navien NPN-160U User's Information Manual page 28

User's Information Manual
NPN Non-Condensing Water Heaters
Getting Service
If your water heater requires service, you have several options for getting service:
Contact Technical Support at 1-800-519-8794 or on the website: www.navieninc.com.
For warranty service, always contact Technical Support first.
Contact the technician or professional who installed your water heater.
Contact a licensed professional for the affected system (for example, a plumber or electrician).
When you contact Technical Support, please have the following information at hand:
Model number
Serial number
Date purchased
Installation location and type
Error code, if any appears on the front panel display
800.519.8794 www.navieninc.com
20 Goodyear lrvine, CA 92618
T A N K L E S S W A T E R H E A T E R S
Version: 1.0 (December. 2020)
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