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Hitachi Virtual Storage Platform E990
Hitachi Virtual Storage Platform G130, G/
F350, G/F370, G/F700, G/F900
Hitachi Virtual Storage Platform G200, G/
F400, G/F600, G/F800
Hitachi Virtual Storage Platform N400, N600,
N800
Service Processor 3 (SVP3) Technical Reference
This guide is intended for system administrators, Hitachi Vantara representatives, and authorized service
providers and provides information about setting up, configuring, and maintaining both physical and
virtual service processors.
MK-97HM85049-00
November 2020
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Summary of Contents for Hitachi E990
- Page 1 Hitachi Virtual Storage Platform N400, N600, N800 Service Processor 3 (SVP3) Technical Reference This guide is intended for system administrators, Hitachi Vantara representatives, and authorized service providers and provides information about setting up, configuring, and maintaining both physical and virtual service processors.
- Page 2 Materials. “Materials” mean text, data, photographs, graphics, audio, video and documents. Hitachi reserves the right to make changes to this Material at any time without notice and assumes no responsibility for its use. The Materials contain the most current information available at the time of publication.
- Page 3 Disposal This symbol on the product or on its packaging means that your electrical and electronic equipment should be disposed at the end of life separately from your household wastes. There are separate collection systems for recycling in the European Union. For more information, contact the local authority or the dealer where you purchased the product.
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Page 4: Table Of Contents
Contents Preface..................... 6 Intended audience....................6 Document conventions..................6 Accessing product documentation...............7 Getting help......................8 Comments......................8 Chapter 1: Overview................9 SVP3 installation....................9 Chapter 2: Hardware description............10 Front panel......................10 Back panel......................11 Voltage selector switch..................12 Hardware specification..................12 Electrical specification..................13 Environmental specification................13 Chapter 3: Installing the SVP3............. - Page 5 Chapter 5: Registering the storage system on the Storage Device List..................... 28 Adding the storage system to the Storage Device List........28 Contents Service Processor 3 (SVP3) Technical Reference...
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Page 6: Preface
This document is intended for Hitachi Vantara representatives, system administrators, authorized service providers, or customers who install, configure, and operate the VSP E990, G130, G/F350, G/F370, G/F700, G/F900, G200, G/F400, G/F600, G/F800, and N400, N600, N800. Readers of this document should be familiar with the following: Data processing and RAID storage systems and their basic functions ■... -
Page 7: Accessing Product Documentation
Warns the user of a hazardous situation which, if not avoided, could result in death or serious injury. Accessing product documentation Product user documentation is available on Hitachi Vantara Support Connect: https:// knowledge.hitachivantara.com/Documents. Check this site for the most current documentation, including important updates that may have been made after the release of the product. -
Page 8: Getting Help
Getting help Getting help Hitachi Vantara Support Connect is the destination for technical support of products and solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara Support Connect for contact information: https://support.hitachivantara.com/en_us/ contact-us.html. Hitachi Vantara Community is a global online community for Hitachi Vantara customers, partners, independent software vendors, employees, and prospects. -
Page 9: Chapter 1: Overview
SVP3 installation The Hitachi Vantara-provided SVP3 is a management server requiring a 1U of rack space. Customers may also choose to provide their own physical or virtual server upon which the 64-bit software application may be installed. For the latest SVP versions and platforms supported, see https://support.hitachivantara.com/en/user/answers/... -
Page 10: Chapter 2: Hardware Description
Chapter 2: Hardware description The physical SVP3 with Windows 10 Enterprise operating system is provided by Hitachi Vantara. The physical SVP3 is a 1U management server that attaches to each disk controller (DKC) of the storage system. The following sections describe the front and rear panels of the Hitachi Vantara-supplied physical SVP3 and provide the physical, electrical, and environmental specifications. -
Page 11: Back Panel
Back panel Item Name Description LED: Green: SVP3 is powered on. ■ Flashing green: SVP3 is in a sleep state. ■ Off: SVP3 is off. ■ Back panel Item Name Description HDMI Not used Not used LAN1 Connects to Maintenance PC LAN2 Connects to CTL1 LAN3... -
Page 12: Voltage Selector Switch
Voltage selector switch Voltage selector switch The power supply in the SVP3 has a manual voltage selector switch that must be set to either 115V or 230V (default - 230V). To prevent any damage to the power supply, you must set the voltage selector switch to the correct voltage for your system environment. Caution: The manual voltage selector switch must set to the correct voltage before installing the rail kit to the SVP3. -
Page 13: Electrical Specification
Electrical specification Item Specification Model Number DW-F850-SVP3 Dimensions Height: 43.8 mm (1.7 inches) Width: 435.2 mm (17.1 inches) Depth: 270 mm (10.6 inches) Weight: 4 kg (8.8 lbs) Processor Skylake Core i3 family, Core i3-6100U, 2.3GHz Memory 8GB, SO-DIMM 2133MT/s DDR4, None ECC Storage media 1 TB 7200 RPM SATA HDD Network interface card... - Page 14 Environmental specification Item Specification Operating temperature 10°C ~ 40°C (50°F ~ 104°F) Non-operating temperature range -10°C ~ 50°C (14°F ~ 122°F) Operating relative humidity range 8% ~ 90% (non-condensing) Non-operating relative humidity range 8% - 90% (non-condensing) Chapter 2: Hardware description Service Processor 3 (SVP3) Technical Reference...
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Page 15: Chapter 3: Installing The Svp3
Chapter 3: Installing the SVP3 The physical SVP3 is installed in the rack above the controller and drive trays using a rail kit, brackets, and a bezel. The brackets are installed on the vertical struts of the rack, and then the bezel is attached/wedged around these brackets. Caution: The manual voltage selector switch must set to the correct voltage before installing the rail kit to the SVP3. -
Page 16: Installing The Inner Rail Extension
Installing the inner rail extension 2. Set the voltage selector switch to appropriate setting based on the onsite supply voltage connected to the storage system and SVP3. If the onsite supply voltage is 200V-240V, there is no need to remove the tamper- ■... -
Page 17: Installing The Outer Rails To The Rack
Installing the outer rails to the rack 2. Find the Front marking on the rails, and orient the rails for attaching to the SVP3 chassis. 3. Screw the internal racks onto the SVP3 chassis using the four screws. Repeat step 2 and step 3 for both sides of the SVP3. Installing the outer rails to the rack The outer rail extension of the SVP3 attaches directly to the rack so the inner rail extension can be slid into place to secure the SVP3 to the rack. -
Page 18: Installing The Svp3 Into The Rack
Installing the SVP3 into the rack 3. Insert two screws into the threaded holes in the slide area on the rail to prevent the rail from moving. 4. Secure the long outer rail to the vertical rail at the front of the rack using a washer and a screw on one side of the rail and a safety nut on the other side. -
Page 19: Installing The Front Bezel
Installing the front bezel Installing the front bezel The SVP3 comes with a front bezel that is attached to the SVP3 and rack using rail brackets. Before you begin Confirm the SVP3 is secure in the rack. Procedure 1. Attach lock to right bracket using a screw, and then set aside. Chapter 3: Installing the SVP3 Service Processor 3 (SVP3) Technical Reference... -
Page 20: Connecting To The Physical Svp3
Connecting to the physical SVP3 2. With the SVP3 at the installation position, attach a washer and screw on each side of the rack leaving it unscrewed enough to attach the brackets. 3. Slide the left and right bracket into position behind the washers. 4. -
Page 21: Turning On Power To The Physical Svp3
Turning on power to the physical SVP3 Port Connected to Default IP address LAN1 Maintenance PC 10.0.0.100 LAN2 DKC CTL1 LAN3 DKC CTL2 LAN4 Management network 192.168.0.15 Turning on power to the physical SVP3 When turning on the power to the physical SVP3, use only the power cable supplied with the SVP3. -
Page 22: Chapter 4: Installing The Svp Software
Chapter 4: Installing the SVP software The SVP software provides out‑of‑band configuration and management of the storage system and collects performance data for key components to enable diagnostic testing and analysis. The SVP software can be installed on the SVP3, customer-supplied server, or on a virtual server. - Page 23 Configuring the operating system Setting Requirement SVP locale The SVP and storage management ■ software support the English and Japanese languages. To install the SVP software using a ■ language other than English and Japanese, change the SVP's locale setting to reflect the appropriate language.
- Page 24 Configuring the operating system Setting Requirement Change Action Center settings Clear all items in the Change Action Center window. Troubleshooting settings In the Change settings window, set Computer Maintenance to Off, and clear all configuration options below Other settings. Remote Desktop settings Clear Allow Remote Assistance ■...
- Page 25 Configuring the operating system Setting Requirement Registry settings Using Regedit: Set HKEY_LOCAL_MACHINE\SYSTEM ■ \CurrentControlSet\Control \Lsa > restrictanonymousto 1 and confirm that Hexadecimal is selected. Go to HKEY_LOCAL_MACHINE\System ■ \CurrentControlSet\Control \Terminal Server. In the Edit menu, click New > DWORD (32-bit) Value. Type DisableBeep, and then double-click it and set the value to 1.
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Page 26: Installing The Svp Software
Installing the SVP software Setting Requirement Account name Change the account name to SVP. Then open the Local Users and Groups window and rename the user to SVP. Password settings Change the Windows administrator ■ password to raid-login. Change the password for the Windows ■... - Page 27 Installing the SVP software 2. Click HARDWARE DOWNLOAD. 3. Click the name of your storage system to navigate to the download page. 4. In the Components drop down menu, select the current microcode for your storage system. 5. Click the Download icon for the Microcode for SVP to open the End User License Agreement window.
- Page 28 Chapter 5: Registering the storage system on the Storage Device List After the SVP media is installed, you must connect the SVP to the storage system by registering the storage system on the Storage Device List. Adding the storage system to the Storage Device List After installing the SVP software, you must add the storage system to the Storage Device List.
- Page 29 Adding the storage system to the Storage Device List 5. In the Add System window, click Browse and select d:\software \productname.inf from the SVP installation media .iso file. 6. In the Add System window, select Auto Discovery if the storage system is READY or Manual to fill in the storage system information manually.
- Page 30 Adding the storage system to the Storage Device List Field Description System Selection Select one of the following methods to discover the storage system. Auto Discovery: Acquire the storage ■ system information automatically. (default) Manual: Specify the storage system ■ manually.
- Page 31 Adding the storage system to the Storage Device List Field Description 2. To register multiple storage systems, best practice is to check this check box for the settings so that they do not start services while they are added. 8. Wait 10 to 15 minutes for all the services to start. The storage system status will show up as Processing while the services are starting up and Ready when the storage system is available.
- Page 32 Hitachi Vantara Corporate Headquarters Contact Information 2535 Augustine Drive USA: 1-800-446-0744 Santa Clara, CA 95054 USA Global: 1-858-547-4526 HitachiVantara.com | community.HitachiVantara.com HitachiVantara.com/contact...