NPD-1
Troubleshooting — BB
Phone is jammed
Flash faults 2
Can you read the
manufacturer ID and
device ID?
Is the phone totally
dead?
Phone doesn't start up
or phone is jammed?
Re-test
Page 30
No
Yes
Yes
No
No
Nokia Corporation
CCS Technical Documentation
Change flash
GO TO
Phone is dead
GO TO
Phone is
Yes
jammed
Confidential
Issue 1 11/2002