What Variables May Cause My Wireless Products To Lose Reception; Why Does My Wireless Connection Keep Dropping - D-Link DI-624S Manual

DI-624S User's Manual

4. What variables may cause my wireless products to lose reception?

D-Link products let you access your network from virtually anywhere you want. However, the
positioning of the products within your environment will affect the wireless range. Please refer to
Installation Considerations in the Wireless Basics section of this manual for further information
about the most advantageous placement of your D-Link wireless products.

5. Why does my wireless connection keep dropping?


Antenna Orientation- Try different antenna orientations for the DI-624S. Try to keep the antenna
at least 6 inches away from the wall or other objects.

If you are using 2.4GHz cordless phones, X-10 equipment or other home security systems, ceiling fans,
and lights, your wireless connection will degrade dramatically or drop altogether. Try changing
the Channel on your Router, Access Point and Wireless adapter to a different Channel to avoid
interference.

Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like
microwaves, monitors, electric motors, etc.
6. Why can't I get a wireless connection?
If you have enabled Encryption on the DI-624S, you must also enable encryption on all wireless clients
in order to establish a wireless connection.

For 802.11g, the Encryption settings are: 64 or 128 bit. Make sure that the encryption bit level
is the same on the Router and the Wireless Client.
 Make sure that the SSID on the Router and the Wireless Client are exactly the same. If they
are not, wireless connection will not be established.

Move the DI-624S and the wireless client into the same room and then test the wireless
connection.

Disable all security settings. (WEP, MAC Address Control)
D-Link Systems, Inc.
Troubleshooting
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