D-Link DSS-16+ User Manual page 15

date of original delivery of the Software for a period of ninety (90) days ("Warranty
Period"), if the Software is properly installed on approved hardware and operated as
contemplated in its documentation. D-Link further warrants that, during the Warranty
Period, the magnetic media on which D-Link delivers the Software will be free of
physical defects. D-Link's sole obligation shall be to replace the non-conforming
Software (or defective media) with software that substantially conforms to D-Link's
functional specifications for the Software. Except as otherwise agreed by D-Link in
writing, the replacement Software is provided only to the original licensee, and is
subject to the terms and conditions of the license granted by D-Link for the Software.
The Warranty Period shall extend for an additional ninety (90) days after any
replacement Software is delivered. If a material non-conformance is incapable of
correction, or if D-Link determines in its sole discretion that it is not practical to
replace the non-conforming Software, the price paid by the original licensee for the
non-conforming Software will be refunded by D-Link; provided that the non-
conforming Software (and all copies thereof) is first returned to D-Link. The license
granted respecting any Software for which a refund is given automatically terminates.
Submitting A Claim. Any claim under this limited warranty must be submitted in
writing before the end of the Warranty Period to an Authorized D-Link Service
Office.
•
The customer must submit as part of the claim a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow
D-Link to confirm the same.
•
The original product owner must obtain a Return Material Authorization
(RMA) number from the Authorized D-Link Service Office and, if
requested, provide written proof of purchase of the product (such as a copy
of the dated purchase invoice for the product) before the warranty service is
provided.
•
After an RMA number is issued, the defective product must be packaged
securely in the original or other suitable shipping package to ensure that it
will not be damaged in transit, and the RMA number must be prominently
marked on the outside of the package.
•
The customer is responsible for all shipping charges to and from D-Link
(No CODs allowed). Products sent COD will become the property of D-
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