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ThinkCentre TIO24Gen4
User Guide
Machine Types: 11GE

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Summary of Contents for Lenovo ThinkCentre TIO24Gen4

  • Page 1 ThinkCentre TIO24Gen4 User Guide Machine Types: 11GE...
  • Page 2 Product numbers A20TIO24IR 11GE-PAR1-WW First Edition (January 2020) © Copyright Lenovo 2020. LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use reproduction and disclosure.
  • Page 3: Table Of Contents

    Disposing of Lenovo computer components ........
  • Page 4 Power cords and power adapters ................B-3 Contents...
  • Page 5: Safety Information

    Safety information General Safety guidelines For tips to help you use your computer safely, go to: http://www.lenovo.com/safety Before installing this product, read the Safety Information. í í í .‫اﻟﺮﺟﺎء ﻗﺮاءة ﻣﻌﻠﻮﻣﺎت اﻟﺴﻼﻣﺔ ﻗﺒﻞ ﺗﺮﻛﯿﺐ ھﺬا اﻟﻤﻨﺘﺞ‬ Note: This equipment is not suitable for use in locations where children are likely to...
  • Page 6: Tco Information

    TCO Information A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories.
  • Page 8: Chapter 1. Getting Started

    Chapter 1. Getting started This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information. Shipping contents The product package should include the following items: • AC Power Adapter •...
  • Page 9 ***Your monitor supports the following Tinys that can be installed in your monitor: Production support list Alt + P TIO power button ThinkCentre M93p Tiny (Q87) √ ThinkCentre M83 Tiny (Q85) √ ThinkCentre M73 Tiny (H81) √ ThinkCentre M53 Tiny (Baytrail) √...
  • Page 10 Before you install your Tiny into your monitor, ensure that the Tiny is listed above. Install your computer into the TIO24Gen4 2 When using "ALT+P" to power on Tiny, please Connect a Lenovo keyboard the USB port shown as above on the rear of computer 3 Press ALT+P on the keyboard to power on the computer and TIO24Gen4.
  • Page 11 *ThinkCentre M90n-1 supported MTs list: ThinkCentre M90n-1 MTs 11AD 11AE 11AF 11AG ** ThinkCentre M75n supported MTs list: ThinkCentre M75n MTs 11BS 11BT 11BU 11BV 11G4 11G5 11G6 11G7 Chapter 1.
  • Page 12: Locating Connectors And Controls On Your Monitor

    Locating connectors and controls on your monitor Front view 1. Volume Down 2. Volume Up 3. Exit 4. Modes Switch UP button 5. Brightness control Down button 6. Menu-opening button Selection button 7. Power button Rear view 1 2 3 1.
  • Page 13: Setting Up Your Monitor

    Setting up your monitor This section provides information on how to set up your monitor. • Assembling your monitor • Connecting cables • Turning on your monitor and computer Note: Before setting up your monitor, ensure that you have read and understood the “Safety information”...
  • Page 14 Note: Keep the decorative cover for future use. 2. With the Lenovo logo facing you, insert your Tiny into the computer bay until it rests on the stoppers. Press the computer from the front until it completely snaps into position.
  • Page 15 4. Tighten the screw to secure the Tiny. Part 3: Install the rear Wi-Fi antenna (optional). Pivot the cable cover as shown to the open position. Then, press the decorative cover 2 from the inner side of the cable cover to remove the decorative cover. Chapter 1.
  • Page 16 Screw the rear Wi-Fi antenna to the antenna connector on the rear of the computer. Then, adjust the angle of the antenna to 90 degrees. Pivot the cable cover as shown to the closed position. Part 4: Install the Kensington-style cable lock (optional). With the key of the Kensington-style cable lock, attach the lock to the security-lock slot on the rear panel of your computer as shown.
  • Page 17: Connecting Cables

    Connecting cables After assembling your monitor, you must connect cables correctly to use the monitor and computer. Your monitor can be used with either the Tiny installed in the monitor or an external desktop/laptop computer. To connect cables, do one of the following: If you use the Tiny installed in the monitor, connect the ac power adapter cable and power cord that comes with the monitor.
  • Page 18 Use a type B-to-type A USB cable as shown. Connect type B connector of this cable to the USB 3.0 upstream connector on the monitor. Then, connect type A connector of the cable to a USB connector on the computer. To locate the USB 3.0 upstream connector on the monitor, see "*ThinkCentre M90n-1 supported MTs list:"on page 1-4.
  • Page 19 To initiate the monitor driver, insert the Reference and Driver CD, click Install driver, and follow the on-screen instructions. 1-12 Chapter 1.
  • Page 20: Turning On Your Monitor And Computer

    Turning on your monitor and computer To turn on your monitor and computer, do one of the following: • If you only have the Tiny installed in the monitor, press the power button on the monitor to turn on your monitor and computer. To locate the power button, see"*ThinkCentre M90n- 1 supported MTs list:"on page 1-4.
  • Page 21: Chapter 2. Adjusting And Using Your Monitor

    Chapter 2. Adjusting and using your monitor This section will give you information on adjusting and using your monitor. Adjusting the full-function monitor stand You can use the full-function monitor stand to adjust the monitor to your comfortable position. 1. The following illustration shows that you can adjust the monitor at an angle of -5° to the front and 35°...
  • Page 22 3. The following illustration shows that you can adjust the height of the full-function monitor stand within a length of 150 mm. 150mm The following illustration shows that you can rotate clockwise the monitor at an angel of -5° to the left and 90° to the right. Note: Adjust the screen position before rotating the monitor screen.
  • Page 23: Camera Swivel

    Camera Swivel Please see the illustration below for an example of camera swivel range. direction of lens direction of lens Chapter 2.
  • Page 24: Ir-Camera

    IR-Camera Your monitor has embedded integrated IR Camera Module; it can be used as a normal web- camera and also a way to login your Window 10 operating system using the function of face- recognition after setting up the “Windows hello” application. Note: 1.
  • Page 25: Windows Hello Setup (Windows 10 Only)

    Windows Hello setup (Windows 10 Only) Press “Windows” + “I” and then click Accounts, choose “Sign-in options”. Setup PIN number. Establish face-recognition by clicking Set up, Get started. Scanning your face information and enable face-recognition to unlock your computer. Chapter 2.
  • Page 26: Speakers

    Speakers Your monitor has integrated 2 speakers which can support audio transmitted over the DP video input as well as USB audio. When you select the DP mode, the USB3.0 cable is required to connect to the system. When you select the AIO mode, the USB3.0 cable is not needed. monitor Speaker volume is adjusted using controls on the front of the Note: When a Headphone or Speaker connected to Tiny audio port, the monitor speaker would...
  • Page 27: Wall Mounting (Optional)

    If the optical drive is available, insert the CD that comes with the monitor into the optical drive. Then, follow the instructions on the screen. • If the optical drive is not available, download the driver from the Lenovo Web site at https://pcsupport.lenovo.com/solutions/tio24gen4. Then, follow the instructions in "Manually installing the monitor driver"on page 3-8.
  • Page 28: Comfort And Accessibility

    Comfort and accessibility Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
  • Page 29: Quick Tips For Healthy Work Habits

    Accessibility information Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at: https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php...
  • Page 30: Adjusting Your Monitor Image

    Adjusting your monitor image This section describes the user control features used to adjust your monitor image. Using the user controls Your monitor has four user controls on the front panel. To locate the user controls, see "*ThinkCentre M90n-1 supported MTs list:"on page 1-4. You can use the user controls to adjust some settings of your monitor on the On Screen Display (OSD) main menu.
  • Page 31 The ENERGY STAR option resets all user settings to default values so that the monitor can meet the requirements of Energy Star. Energy Star is an energy saving program for consumer electronics led by the U.S. government. It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas emissions.
  • Page 32: Using The Usb Connectors

    Using the USB connectors Your monitor has USB connectors. To locate the USB connectors, see "*ThinkCentre M90n-1 supported MTs list:"on page 1-4. • USB 3.0 connectors Used to attach a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, or a printer.
  • Page 33 Table 2-1. OSD functions OSD Icon on Main Controls and Sub menu Description Menu Adjustments Brightness Adjust overall screen brightness All input ports Contrast Adjust difference between light and dark areas Volume Adjust volume Monitor Controls Dynamic Contrast • • Over Drive •...
  • Page 34 Table 2-1. OSD functions OSD Icon on Main Controls and Sub menu Description Menu Adjustments Aspect Ratio • Full Screen: Expand image to All input ports full screen. • Original AR: Same Aspect Advanced Settings Ratio with input signal. Button repeat rate •...
  • Page 35: Wake On The System And Display

    Wake on the System and Display Take the steps outlined below to wake up the system and display when the latter is in standby mode: AIO mode 1. Tiny PC running and display off: move your mouse to wake up your PC. 2.
  • Page 36: Selecting A Supported Display Mode

    Selecting a supported display mode The display mode that monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes. The image size, position and shape might change when the display mode changes. This is normal and the image can be readjusted using automatic image setup and the image controls.
  • Page 37: Understanding Power Management

    Understanding power management Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below. For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.
  • Page 38: Caring For Your Monitor

    Caring for your monitor Be sure to turn off the power before you perform any maintenance on the monitor. Do not: • Apply water or liquid directly to your monitor. • Use solvents or abrasives. • Use flammable cleaning materials to clean your monitor or any other electrical equipment. •...
  • Page 39: Chapter 3. Reference Information

    Chapter 3. Reference information This section contains Disassembling your monitor, monitor specifications, instructions to manually install the monitor driver, troubleshooting information, and service information. Disassembling your monitor To disassemble your monitor, follow the four parts below one by one: Part 1: Remove the Kensington-style cable lock (optional). Part 2: Remove the rear Wi-Fi antenna (optional).
  • Page 40 Part 3: Remove the Tiny. Release the screw that secures the computer. Push the computer from the rear as shown to disconnect it completely from the 3 in 1 cable. Pull the computer out of the computer bay. Then, pivot the cable cover as shown to the closed position.
  • Page 41 Slide the latch upward as shown. Then, pivot the monitor stand upward to remove it. If you want to hang your monitor on the wall, you can install a VESA mount bracket that can be ordered from Lenovo. Chapter 3.
  • Page 42: Monitor Specifications

    Monitor specifications Table 3-1. Monitor specifications for type-model A20TIO24IR Dimensions Depth 220.5 mm (8.68 in.) Height 596.8 mm (23.49 in.) Width 539.8 mm (21.25 in.) Stand Tilt range Range: -5°/+35° Stand Swivel Range: -45°, +45° Stand Pivot Range: -5°, 90° Stand Lift Range: 150 mm...
  • Page 43 Table 3-1. Monitor specifications for type-model A20TIO24IR Humidity Operating 8% to 80% Storage 5% to 90% Shipping 5% to 90% Chapter 3.
  • Page 44: Troubleshooting

    Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem...
  • Page 45 Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference One or more of the This is a characteristic If there are more than five pixels Appendix A."Service pixels appear of the LCD missing, contact the Support and Support"on page discolored. technology and is not Center.
  • Page 46: Manually Installing The Monitor Driver

    12. Select “Let me pick from a list of device drivers on my computer”. 13. Insert the Lenovo Monitor CD into the CD drive and click the Have Disk button. 14. Click on the Browse button and navigate to the following directory: X:\Monitor Drivers\ (where X is the drive letter designator for the CD-ROM drive).
  • Page 47: Installing The Monitor Driver In Windows 10

    60 Hz, or 640 x 480 at a 1080 refresh rate of 60 Hz. Getting further help If you still can’t solve your problem, please contact the Lenovo Support Center. For more information on contacting the Support Center, please see Appendix A."Service and Support"on page A-1...
  • Page 48: Service Information

    Service information Product numbers The product number for your monitor is located on the side of the display bezel as shown below. Customer responsibilities The warranty does not apply to a product which has been damaged due to accident, misuse, abuse, improper installation, usage not in accordance with product specifications and instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.
  • Page 49: Service Parts

    Service parts The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the customer warranty. Parts are for service use only. The table below shows information for model A20TIO24IR. Table 3-3. List of service parts...
  • Page 50: Appendix A. Service And Support

    In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.
  • Page 51 Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/support/phone Country or Region Telephone Number Africa Africa: +44 (0) 1475-555-055 South Africa: +27-11-3028888 and 0800110756 Central Africa: Contact the nearest Lenovo Business Partner Argentina 0800-666-0011 (Spanish) Australia 131-426 (English) Austria...
  • Page 52 Country or Region Telephone Number France Warranty service and support (hardware): 0810-631-213 Warranty service and support (software): 0810-631-020 (French) Germany Warranty service and support: 01805-00-46-18 (German) Greece +30-210-680-1700 Guatemala 1800-624-0051 (Spanish) Honduras Tegucigalpa: 232-4222 San Pedro Sula: 552-2234 (Spanish) Hungary +36-1-382-5716 +36-1-382-5720 (English, Hungarian)
  • Page 53 Country or Region Telephone Number Norway Warranty service and support: 8152-1550(Norwegian) Panama Lenovo Customer Support Center: 001-866-434-2080 (Toll Free) 206-6047(Spanish) Peru 0-800-50-866 (Spanish) Philippines 1800-1601-0033 (English, Filipino) Poland +48-22-878-6999 (Polski) Portugal +351-21-892-7046 (Portuguese) Romania +4-021-224-4015 Russia Moscow: +7-(495)-258-6300 Toll Free: +8-800-200-6300 (Russian)
  • Page 54: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 55: Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 56: Turkish Statement Of Compliance

    The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre...
  • Page 57 Information published Value and precision Value and precision Unit Manufacturer's name or trade mark, commercial registration Lenovo (Beijing) Limited Lenovo (Beijing) Limited - number and address Model identifier ADL135NDC3A ADP-90XD B Input voltage 100-240 100-240 Input AC frequency 50-60 50-60...

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