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4-597-059-11
SONY®
LIMITED WARRANTY
Car Audio
U.S. and Canada only - 1 year
Sony Electronics Inc. solely for purchases made in the United States and Sony of Canada Ltd. solely for purchases made in Canada (collectively "Sony") warrants this product
against defects in material or workmanship for the original owner and any subsequent end user owner(s) ("You" or "Your") for the time period set forth above as set forth
herein.
Pursuant to this Limited Warranty, Sony will,
at
its
option,
(i) repair the product using new or refurbished parts or (ii) replace
the product
with
a
new or recertified/refurbished
product of the same (or similar) model. For purposes of this Limited Warranty, "recertified" or
"refurbished"
means a product or
part
that has been returned to its original
specifications. In the event of a defect, these are Your exclusive remedies. Sony does not warrant that the operation of the product will be uninterrupted or error-free.
Term: For the time period set forth above from the original date of purchase of the product when purchased directly from Sony or Sony authorized dealer (To
determine if a dealer is in the Sony authorized dealer network, please visit US: www.sony.com/retailers; Canada:
https:l/dealerlocator.sony.ca/locator;
or contact
Sony directly), Sony will, at its option, repair
or
replace with a new, recertified or refurbished product or part, any product or part determined to be defective.
This Limited Warranty covers only the hardware components packaged with the product. It does not cover separate accessories, technical assistance for hardware
or software usage and it does not
cover
any software products whether or not contained in the product, and other included content; any such
software
or other included
content is provided
"AS
IS" unless expressly provided for in any enclosed software Limited Warranty or End User License Agreement. Please refer to the End User
License Agreement(s) included with the product for Your rights and obligations with respect to the software or other included content. If You
purchased an
extended
service plan, please refer to the service plan for the coverage,
duration
and terms of service. Extended service plans are not
governed
by this Limited Warranty.
To obtain warranty
service,
You must deliver the product, in either
its
original packaging or packaging affording an equal degree of protection to a Sony authorized service center
together
with
a dated purchase receipt in order to obtain warranty service. Sony cannot guarantee that
~
will be able to repair any product under this warranty or make a product
exchange
w~out
risk to or loss of software or data. It is Your responsibility
to
remove or backup any removable media or
parts,
data, software or other materials You may
have stored or preserved on Your product.
It is
likely that any media or
parts,
data, software, or other materials (like pictures, music, videos, etc.) will
be
lost or refonnatted
during service and Sony will not
be
responsible
for
any such damage or loss. Contact the following for specific instructions on how to obtain warranty service for Your product:
For purchases made in the UNITED STATES:
Visit Sony's Website: www.sony.com/support
Or
call
the Customer Experience Center: 1-800-222-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony's Website
For purchases made in CANADA:
Visit Sony's Website: www.sony.ca/support
Or call the Customer Experience Center: 1-877-899-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony's Website
On-site service for televisions of certain dimensions may be available to a customer living within a 50km radius of an authorized Sony service facility, provided the
residence can be
accessed
by an on-road
service
vehicle.
Repair/Replacement Warranty: This Limited Warranty shall apply to any
repair,
replacement part or
replacement,
recertified or refurbished
product
for the
remainder of the original Limited Warranty period or for ninety (90) days, whichever is
longer.
Any parts or product replaced under this Limited Warranty will become
the property of Sony. Any replacement, recertified or refurbished product
provided
under this Limited Warranty may, at Sony's option, vary in
color
and/or cosmetic
design from the original product and may not include any original engraving or similar customization/personalization.
Sony is not responsible for, and this Limited Warranty does not cover, any damage arising from a
failure
to operate the product within its intended uses, or otherwise follow
the owner's manual and safety instructions relating to the product's use and installation. This Limited Warranty only covers product issues caused by defects in material or
workmanship during ordinary consumer use. This Limited Warranty does not cover products purchased from sources other than Sony or a Sony authorized dealer (including
non-authorized online auctions), or issues
due
to:
(i) outdoor
exposure and
other acts of nature; (ii)
power
surges;
(iii)
accidental
damage;
(iv)
abuse;
(v) limitations
of technology;
(vi)
cosmetic
damage; (vii) contact with
liquid,
heat,
humidity or
perspiration,
sand,
smoke,
or foreign materials; (viii) use of
parts
or supplies not sold or authorized by Sony; (ix)
servicing not authorized or performed by Sony or a Sony
authorized service
center;
(x) computer or
internet viruses,
bugs, worms,
or Trojan
Horses;
(xi) malfunctions
due to
peripherals/accessories; (xii) modifications
of
or to
any
part of the
product,
including "rooting"
or other
modifications to
control
the behavior
of
the
product
or
any
factory installed
operating system;
(xiii)
consumable parts such as
batteries;
or (xiv)
any
product where the factory-applied serial number has been
altered
or removed from the
product.
Further,
to the extent this product incorporates use of a display, please note that a display contains hundreds of thousands of individual pixels, and displays typically contain a small
number of pixels that do not function properly. This Limited Warranty does not cover up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated).
This Limited Warranty does not cover Sony products sold "AS IS" or "WITH ALL FAULTS" or consumables (such as fuses or disposable batteries). Sony will not
replace missing components from
any
package purchased "Open Box'' or "AS
IS".
This Limited Warranty is valid only in the United States
and
Canada
(as
applicable).
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL
PURCHASE PRICE OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY
DEALER.
DURATION OF IMPLIED WARRANTIES OR CONDITIONS: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW,
ANY IMPLIED WARRANTY OF
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED
WARRANTY.
Some jurisdictions do not
allow the
exclusion or limitation of
incidental
or
consequential
damages,
or allow
limitations on how long
an implied
warranty lasts, so the
above
limitations
or
exclusions may not
apply to
You. This Limited Warranty gives You specific legal rights
and
You may have
other
rights which
vary
from jurisdiction to jurisdiction.
For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully. It details Your rights and instructions should a
dispute related to the product arise.
What Happens If We Have A Dispute: Should a dispute
or
claim
arise
related to the product, Your purchase
and/or
use of the product, the terms
of
this Limited
Warranty,
or any
service provided under the terms of this Limited Warranty (including
any
repair or replacement)
("Dispute"),
You
and
Sony agree that the Dispute
shall be resolved exclusively through binding arbitration. YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE
GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN COURT. You also agree that ANY
DISPUTE RESOLUTION PROCEEDING WILL ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE
HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. Despite the
above,
You
have the right to litigate any Dispute on an individual basis in small claims
court or
other similar court of limited
jurisdiction,
to the extent the amount at issue does
not
exceed
$15,000, and as long
as such court
has proper jurisdiction and
all other
requirements
(including
the amount in
controversy)
are satisfied.
Arbitration Instructions. To begin Arbitration, either You or Sony must
make a
written
demand
to the
other
for
arbitration. The
Arbitration will take
place before
a single
arbitrator.
The
arbitration
will be
administered in
keeping with the Expedited Procedures
of
the
Commercial Arbitration
Rules
and the Supplementary Proceedings
for Consumer-Related
disputes
("Rules")
of the American
Arbitration
Association ("MA"), when
applicable and
in
effect
when the claim is
filed.
You may get a
copy
of AAA's Rules by
contacting
AAA at (800) 778-7879 or visiting
www.adr.org.
The filing fees to begin and carry out arbitration will be
shared
between You and
Sony,
but in no event shall Your fees ever exceed the amount
allowable
by the special rules for Consumers Disputes provided for by AAA,
at
which point Sony will cover
all additional
administrative
fees and
expenses.
This
does
not
prohibit
the
Arbitrator
from giving the winning party their fees and
expenses
of the arbitration when
appropriate
pursuant to the Rules. Unless You
and Sony agree
differently,
the
arbitration
will take place in the
county and
state where
You
live,
and applicable
federal
or
state law shall govern the substance of any Dispute during the arbitration. However, the Federal Arbitration Act,
9
U.S.C.
§
1,
et
seq.,
will govern the arbitration itself
and
not any state law on arbitration. The Arbitrator's
decision
will be binding
and
final, except for
a limited
right of
appeal
under the Federal
Arbitration
Act.
Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION PROVISION, THEN:
(1)
You must notify Sony in writing within 30
days
of
the date that You
purchased
the
product; (2)
Your written notification
must
be mailed to
Sony
Electronics
Inc.,
16535 Via
Esprillo,
MZ 1105, San Diego CA
92127, Attn: Legal Department; AND (3) Your written notification must include
(a)
Your
NAME,
(b) Your
ADDRESS,
(c)
the DATE You purchased the
product,
and (d)
a
clear statement
that "YOU DO NOT WISH TO RESOLVE DISPUTES W ITH ANY SONY ELECTRONICS ENTITY THROUGH ARBITRATION AND/OR BE BOUND
BY THE CLASS ACTION
WAIVER."
Opting
out of
this
dispute
resolution
procedure will
not
affect the
coverage
of
the
Limited
Warranty in
any
way, and You
will continue
to
enjoy
the
benefits
of the Limited
Warranty.
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