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Support and Legal
Support Application
Use the Support application on your device to browse User Guides, troubleshooting
guides, and to find information about software updates and other product-related
information.
To access the Support application
1
From your Homescreen, tap
2
Find and tap
, and then select the required support item.
For the best available support, we recommend connecting to the Internet when using the
Support application.
Xperia™ Tips
Using Xperia™ Tips, you can get useful information for your device via notifications, and
learn all you need to get started.
To Enable or Disable Xperia™ Tips
1
From your Home screen, tap
2
Find and tap Settings > Introduction & Tips.
3
Tap the Xperia™ Tips slider.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.
Running Diagnostic Tests on Your Device
The Xperia™ Diagnostics application can test a specific function or run a full diagnostic
test to check if your Xperia™ device is working properly.
Xperia™ Diagnostics can:
•
Assess potential hardware or software issues on your Xperia™ device.
•
Analyze how well applications perform on your device.
•
Log the number of dropped calls during the previous 10 days.
•
Identify installed software and provide useful details about your device.
The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If
the Diagnostics option is not available under Settings > About phone, you can download a
light version using the Play Store™ application.
To Run a Specific Diagnostic Test
1
From your Homescreen, tap
2
Find and tap Settings > About phone > Diagnostics > Test .
3
Select a test from the list.
4
Follow the instructions and tap Yes or No to confirm if a feature works.
To Run all Diagnostic Tests
1
From your Homescreen, tap
2
Find and tap Settings > About phone > Diagnostics > Test > Run all.
3
Follow the instructions and tap Yes or No to confirm if a feature works.
This is an Internet version of this publication. © Print only for private use.
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