HELP TOPICS
The TV does not
power on.
The TV displays
"No Signal."
There is a picture,
but there is no
sound.
There are black/
gray bars on the
top/bottom/sides of
the screen.
How do I return to
the Guided Setup
app?
•
Verify that the power cord is securely connected to the AC socket on the TV and to a
working electrical outlet.
•
Press the POWER button on the remote. If this does not power the TV on, press the
POWER button on the TV.
•
If the TV still does not power on
•
Verify that all devices connected to the TV are powered on.
•
Press the INPUT button on the remote and use the Arrow buttons to select the input to
•
Press the VOLUME UP button on the remote. The volume slider appears.
•
Press the MUTE button on the remote until the volume slider is blue, indicating that the
volume is On.
•
Press MENU > Audio. Verify that the TV Speakers setting is On.
•
Some television channels add black bars to the picture.
•
Press the WIDE
press OK.
•
Refer to your connected device's User Guide to adjust device video settings.
•
Press MENU > Guided Setup. Select a type of setup and press OK. The Guided Setup
app appears.
•
To reset the TV to factory defaults, press MENU > System > Reset & Admin > Reset TV
to Factory Defaults. Select Reset. Remember that all of your settings will be lost.