Axis Q6054-E User Manual
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Axis Q6054-E User Manual

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AXIS Q6054-E PTZ Dome Network Camera
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  • Page 1 AXIS Q6054-E PTZ Dome Network Camera User Manual...
  • Page 2 This manual is intended for administrators and users of • Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 2 . AXIS Q6054-E PTZ Dome Network Camera, and is applicable to • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU. firmware 6.20 and later. It includes instructions for using and managing See Disposal and Recycling on page 3 .
  • Page 3 Learn More! Battery Visit Axis learning center www.axis.com/academy/ for useful trainings, The Axis product uses a 3.0 V CR2032 lithium battery as the power webinars, tutorials and guides. supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q6054-E PTZ Dome Network Camera Table of Contents Reset to Factory Default Settings ........

  • Page 6: Safety Information

    AXIS Q6054-E PTZ Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    AXIS Q6054-E PTZ Dome Network Camera Hardware Overview Hardware Overview NOTICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. Hook for safety wire Network connector (High PoE) Ground screw Unit holder (3x) Part number (P/N) &...

  • Page 8: Led Indicators

    Resetting the product to factory default settings. See page 58. • Connecting to an AXIS Video Hosting System service. See page 50. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 9: Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.
  • Page 11 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 15 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 12 AXIS Q6054-E PTZ Dome Network Camera Access the Product PTZ Controls The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls.
  • Page 13 AXIS Q6054-E PTZ Dome Network Camera Access the Product • In low-light scenarios, where the autofocus is challenged by the lighting conditions. Note • The focus recall overrides the camera’s autofocus at the specific pan/tilt range. • A preset position overrides the focus setting saved in the focus recall area.
  • Page 14 AXIS Q6054-E PTZ Dome Network Camera Access the Product Click on the focus recall button . The button toggles from minus to plus to show that the focus recall area is removed.

  • Page 15: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 16: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 19 The GOP length is the number of frames between two consecutive I-frames. Increasing the GOP length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality. The Axis product supports the following H.264 profile(s): •...

  • Page 20: About Stream Profiles

    H.264 video. The bit rate controller built into the product can be combined with Zipstream to enforce a maximum bit rate (MBR) limit. Axis Communications recommends using VBR or MBR with a rather high bit rate limit to enable the full potential of Axis’ Zipstream Technology.
  • Page 21 To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 22: About Overlays

    AXIS Q6054-E PTZ Dome Network Camera Video Image Settings Important The autofocus behavior is affected by factors such as light conditions, contrasts in the scene, and objects moving in and out. In these conditions or scenes, a manual focus could be preferable to enhance performance and allow the camera to focus faster.
  • Page 23 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 24: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 25: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 26 AXIS Q6054-E PTZ Dome Network Camera Configure the Live View Page User Defined Links To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page.

  • Page 27: Ptz (Pan Tilt Zoom)

    AXIS Q6054-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 28: Autotracking

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.

  • Page 29: Gatekeeper

    The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording on page 30.

  • Page 30: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.

  • Page 31: Advanced

    Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. When Enable E-flip is selected, as it tilts down and continues to pan backwards, the Axis product will automatically correct the view and flip it 180 degrees.

  • Page 32: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 37). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 33: Detectors

    Motion Detection Parameters on page 33. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Set Up Action Rules on page 37.
  • Page 34 AXIS Q6054-E PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in Ordinary colored objects on High level (100%) motion detection.

  • Page 35: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 36 AXIS Q6054-E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings on page 58.

  • Page 37: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 38 This can for example be used to send notifications. Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 33. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection on page 33.

  • Page 39: Add Recipients

    AXIS Q6054-E PTZ Dome Network Camera Events System Ready – Trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts. • Time Recurrence –...
  • Page 40 Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.

  • Page 41: Create Schedules

    This section describes how to enable open casing detection in an outdoor AXIS Q60 Series camera (AXIS Q60-E). An outdoor AXIS Q60 PTZ Dome Network Camera only has one connector used for both power and Ethernet. Open casing detection is enabled by connecting the redundant pairs in the network cable to an alarm device (not included) equipped with a physical switch and configuring the camera to perform an action when the alarm device circuit opens or closes.
  • Page 42 AXIS Q6054-E PTZ Dome Network Camera Events Connect the Cable CAUTION Modifications could have a negative effect on the electromagnetic compatibility (EMC) of the whole system. Take appropriate precautions and make sure to properly connect the shield in both ends.

  • Page 43: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 44: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 54. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 45: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 46: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 47 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 48: Date & Time

    Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 49: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 50 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 51 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 52 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 53 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 54: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 55 Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.

  • Page 56: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 57: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 58.

  • Page 58: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 59: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 60 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 61 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 62. Product does not start up...

  • Page 62: Technical Specifications

    (MIB-II), DNS, DynDNS, NTP, RTSP, RTP, SFTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS, SSH, NTCIP System integration Application Open API for software integration, including VAPIX® and AXIS Camera Application Platform; specifications Programming at www.axis.com Interface AXIS Video Hosting System (AVHS) with One-Click Connection ONVIF Profile S, specification at www.onvif.org...
  • Page 63 AXIS Q6054-E PTZ Dome Network Camera Technical Specifications Support for AXIS Camera Application Platform enabling installation of third-party applications, see www.axis.com/acap Event triggers Detectors: Live stream accessed, Video motion detection, Shock detection Hardware: Fan, Network, Temperature, Casing open PTZ: Autotracking, Error, Moving, Ready, Preset Reached...

  • Page 64: Performance Considerations

    Optional Smoked dome cover accessories AXIS T91 Mounting Accessories, AXIS T8415 Wireless Installation Tool, AXIS T90 Illuminators, AXIS T8310 Video Surveillance Control Board, Multi-user decoder license pack Video AXIS Camera Companion, AXIS Camera Station, Video management software from Axis’ Application Development management Partners available on www.axis.com/techsup/software...
  • Page 65 User Manual Ver. M2.2 AXIS Q6054-E PTZ Dome Network Camera Date: June 2016 © Axis Communications AB, 2016 Part No. 1600986...

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