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Model:
GEM-36B
Important operating
and maintenance
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing proper-
ty damage, personal injury, or death.
• Do not store or use gasoline or other flamma-
ble vapors and liquids in the vicinity of this or
any other appliance.
• What to do if you smell gas
- Do not try to light any appliance
- Do not touch any electrical switch. Do not
use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed by
a qualified installer, service agency, or the gas
supplier.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must
be installed in accordance with the manufacturer's instruc-
tions and the manufactured home construction and safety
standard, Title 24 CFR, Part 3280 or Standard for Installa-
tion in Mobile Homes, CAN/CSA Z240MH.
This appliance is only for use with the type(s) of gas indi-
cated on the rating plate.
CAUTION
DO NOT DISCARD THIS MANUAL
Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06
Owner's Manual
Leave this manual with
party responsible for
use and operation.
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• Alert children and adults to hazards of high
temperatures.
• Do NOT operate with protective barriers open or
removed.
• Keep clothing, furniture, draperies and other
combustibles away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. Do
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts:
• Installation must be performed by a licensed plumber or
gas fitter;
See Table of Contents for location of additional
Commonwealth of Massachusetts requirements.
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies suggests NFI certified or factory-trained
professionals, or technicians supervised
by an NFI certified professional.
Installation and Operation
1

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Summary of Contents for Heat & Glo GEM-36B

  • Page 1 Mobile Homes, CAN/CSA Z240MH. professionals, or technicians supervised This appliance is only for use with the type(s) of gas indi- by an NFI certified professional. cated on the rating plate. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 2 Total Electrical Requirements: 000Vac, 00Hz., less than 00 Amperes IN CANADA Serial Number Model: XXXXXXXX ALTITUDE: 0-0000 FT. 0000-0000FT. (Modele): MAX. INPUT BTUH: 00,000 00,000 MIN. INPUT BTUH: 00,000 00,000 Serial ORIFICE SIZE: #XXXXX #XXXXX XXXXXXXX (Serie): Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 3: Table Of Contents

    B. Disassembly of Vent Sections ....23 C. Installing Heat Shield & Termination Cap . 24 D. Installing Roof Flashing and Vertical Termination Cap ......... 25 = Contains updated information. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 4: Listing And Code Approvals Section

    Heat & Glo Quality Systems registered by SGS ICS Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 5: Requirements For The Commonwealth Of Massachusetts

    See Gas Connection section for additional Common- print size no less than one-half (1/2) inch in size, “GAS wealth of Massachusetts requirements. VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OB- STRUCTIONS”. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 6: Getting Started

    Safety glasses Level 1/2 - 3/4 inch length, #6 or #8 Self-drilling screws Manometer Voltmeter Tape measure Noncorrosive leak check solution One 1/4 inch female connection (for optional fan). Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 7: Framing And Clearances A. Selecting Appliance Location

    • Clearances and Mantel Projections (Section 3.C and 3.D) • Vent Clearances and Framing (Section 6). REAR VENT, ONE ELBOW REAR VENT, NO ELBOWS 50-1/2 41-1/2 65-1/2 Inches 1283 1054 1829 1664 Millimeters Figure 3.1 Appliance Locations Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 8: Constructing The Appliance Chase

    Opening Opening Ceiling from Top Floor Flooring Appliance Appliance Appliance (Vent Pipe) (Height) (Depth) (Width) of Arch Opening 17-1/2 41-1/2 37-1/8 Inches 1092 1054 Figure 3.2 Clearances to Combustibles Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 9: Mantel Projections

    37-1/8 in. MIN. MINIMUM CLEARANCE TO CEILING NON-COMBUSTIBLE FACING MATERIAL IN SHADED AREAS FIREPLACE ARCH OPENING 1 in. BOTTOM OF FIREPLACE TO BOTTOM OF NON-COMBUSTIBLE FACING MATERIAL Figure 3.5 Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 10: Termination Locations

    OIL TERMINATION 20 IN. (MINIMUM) TO PERPENDICULAR WALL (GAS ONLY) TERMINATION 18 IN. Gas Termination Wood & Fuel Oil Termination 6 in. 20 in. Figure 4.3 Multiple Vertical Termination Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 11 Figure 4.4 Minimum Clearances for Termination CAUTION: IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS SUGGESTED THAT A VINYL PROTECTOR KIT BE INSTALLED. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 12: Vent Information And Diagrams

    3 to 6 pipe is allowed between two 45 elbows (see Figure 5.1). DVP12A 3 to 12 DVP12MI 3 to 12 DVP24MI 3 to 24 Figure 5.2 DVP Pipe Effective Length Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 13: Vent Diagrams

    2.1 m 20 ft 6.1 m 8 ft 2.4 m 23 ft 7.0 m = 63 ft (19.2 m) Maximum = 23 ft (7.0 m) Maximum INSTALLED HORIZONTALLY Figure 5.4 Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 14 NOTE: On vertical venting config- urations install the vertical baffle found in the appliance to the left of the control panel. Follow flue re- strictor instructions in Section 7B. Figure 5.6 Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 15 = 22 ft (6.7 m) Max. = 62 ft (18.9 m) Max. NOTE: Must have a one foot minimum vertical vent before at- taching a 90 elbow to the unit. INSTALLED HORIZONTALLY Figure 5.8 Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 16: Vent Clearances And Framing

    1 in. CLEARANCE WALL BOTTOM & SIDES SHIELD FIRESTOP WALL Figure 6.2 Horizontal Venting Clearances to Combustible Materials Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 17: Vertical Penetration Framing

    • Field construct additional shield height if insulation is deeper than height of at- ATTIC SHIELD INSTALLED ATTIC SHIELD INSTALLED tic shield. ABOVE CEILING BELOW CEILING Figure 6.4 Installing the Attic Shield Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 18: Appliance Preparation

    • Replace screws in holes where these pieces were at- tached to appliance. Figure 7.1 Non-Combustible Facing Material Assembly Sheetmetal Brace Shelf Figure 7.2 Sheetmetal Brace and Shelf (rear of appliance viewed from appliance front). Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 19: Securing And Leveling The Appliance

    • Keep nailing tabs flush with the framing. • Secure the appliance to the framing by using nails or screws Figure 7.4 Attaching Non-combustible Facing Material through the nailing tabs. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 20: Installing Flue Restrictors

    Insert one restrictor into each of the 3 inch exhaust collars A 3/8 INCH AIR GAP (see Figure 7.6). (3 FEET HORIZONTAL, OR TWO OR MORE ELBOWS) Figure 7.8 FLUE RESTRICTOR FLUE RESTRICTOR Figure 7.6 Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 21: Installing Vent Pipe

    Once both inner and outer flues are started, press section A onto predrilling screw holes, do NOT penetrate inner pipe. section B firmly until all lances have snapped into place. Check to Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 22 If the slip section is too long, the inner and outer flues of the slip section can be cut to the desired length. Figure 8.8 Screws into Slip Section Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 23: Disassembly Of Vent Sections

    • Maintain all clearances to combustibles. • Do NOT allow vent to sag below connection point to appliance. Improper support may allow vent to sag or separate. Figure 8.12 Align and Disassemble Vent Sections Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 24 (pipe section) to properly space it from the available. pipe section (see Figure 8.13). When penetrating a brick wall, a brick extension kit is available for framing the brick. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 25: Installing Roof Flashing And Vertical Termination Cap

    Fire Risk. Explosion Risk. Inspect external vent cap regularly. • Ensure no debris blocks cap. • Combustible materials blocking cap may ignite. • Restricted air flow affects burner operation. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 26 Slide the assembled storm collar down the pipe section until it rests on the roof flashing. Caulk around the top of the storm collar (see Figure 8.15). Figure 8.16 Assembling the Storm Collar Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 27: Gas Information

    Natural Gas Propane Minimum 5.0 inches 11.0 inches Inlet Pressure w.c. w.c. Maximum Inlet 14.0 inches 14.0 inches Gas Pressure w.c. w.c. Manifold 3.5 inches 10.0 inches Pressure w.c. w.c. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 28 Fire hazard. Do NOT change the valve settings. • This valve has been preset at the factory. • Changing valve settings may result in fire hazard or bodily injury. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 29: Electrical Information

    • Keep wire lengths short as possible by removing any • Wire must have high temperature insulation. excess wire length. • Low voltage and 110 VAC voltage cannot be shared within the same wall box. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 30 ( ORANGE ) Flame High / Low (YELLOW) FACTORY Plug (YELLOW) CONNECTED ( BLACK ) TOGETHER ( BLACK ) THERMOSTAT Connection Ground CONNECTION Pigtail Green Figure 10.1 IPI Wiring Diagram Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 31: Junction Box Installation

    • Pull the electrical wires from outside the appliance through this opening into the valve compartment. • Make all necessary wire connections to the receptacle and assemble the receptacle and cover to the junction box. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 32: Finishing

    • Air flow through grilles or louvers. top and sides using only a high temperature sealant • Operation of louvers or doors. or stove cement. • Access for service. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 33: Finishing Requirements

    FACING TEMPLATE Figure 11.6 Position of board and template Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 34: Hearth Extension

    Hearth extension required to protect combustible floors in front of appliance. An 8 inch minimum hearth extension must be • constructed of non-combustible material. 41-1/2 1054 Figure 11.7 Hearth Extension Dimensions Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 35: Appliance Setup

    • Using non-listed accessories voids warranty. • Using non-listed accessories may result in a safety hazard. • Only Hearth & Home Technologies approved accessories may be used safely. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 36: Ember Placement

    • Place Mystic Embers on the floor of unit. • Save the remaining ember materials for use during appli- ance servicing. The embers provided should be enough for 3 to 5 applications. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 37: Positioning The Logs

    Locate the left and right notches on the bottom of log #1. Mate the notches with grate tabs A and B as shown. Front view Top, reversed view 370-935F Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 38 Place log #4 so that the straight end is positioned onto log #3 as shown, and the “Y” end rests on log #1 as shown. Front view Top, reversed view to the left Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 39: Glass Assembly

    LATCHES (BOTH BOTTOM AND TOP) GLASS AIR SHUTTER ASSEMBLY HANDLE Figure 12.2 Glass Assembly Figure 12.3 Shutter Settings Burner Full Open Full Open Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 40: Operating Instructions

    • Glass door MUST be in place and sealed before operating appliance. • Only use glass door certified for use with appliance. • Glass replacement should be done by qualified technician. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 41: Lighting Appliance

    For additional information on operating your Hearth Technologies appliance, please refer to www.Fireplaces.com. Final Inspection by _________________________________ 2095-913B Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 42: After Appliance Is Lit

    In an Intellifire ignition system it is normal to see the pilot flame, but it should turn off burn continually? when ON/OFF is turned off. In a standing pilot system the pilot will always stay on. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 43: Troubleshooting

    The sensor rod may be contaminated. Clean sensor rod with emery cloth. c. Module is not Verify that module is securely grounded to metal chassis of appliance. Verify grounded. that wire harness is firmly connected to module. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 44 Verify module is securely grounded to metal chassis of appliance. grounded. d. Module voltage Verify battery voltage is at least 2.7 volts. Replace batteries if voltage is output / Valve/Pilot below 2.7. solenoid ohms readings. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 45: Maintaining And Servicing Appliance

    • Restricted air flow affects burner operation. control compartment • Burner, burner ports Risk of: • Fire • Delayed ignition or explosion • Exposure to combustion fumes • Odors Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 46 4. Inspect for corrosion or separation. 5. Verify weather stripping, sealing and flashing remains intact. 6. Inspect draft shield to verify it is not bent, damaged or missing. Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 47: Reference Materials

    Appliance Dimensions Table Location Inches Millimeter Location Inches Millimeter 37-3/4 53-1/2 1359 41-1/2 1043 9-3/8 42-13/16 1087 17-1/2 35-25/32 36-3/16 30-5/32 18-3/32 1-1/16 4-1/2 5-1/4 Figure 16.1 Appliance Dimensions Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 48: Vent Components Diagrams

    (254 mm) 14 in. (356 mm) 5 in. 12 in. (127 mm) (305 mm) 6 in. (152 mm) DVP-HVS (Vent Support) DVP-WS (Wall Shield Firestop) Figure 16.2 DVP vent components Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 49 (Shown with optional extended heat shield) 7-1/4 in. (184 mm) 12-1/2 in. (318 mm) 5-1/4 in. (133 mm) DVP-TVHW Vertical Termination Cap (High wind) Figure 16.3 DVP vent components Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 50 5-3/4 in. (146 mm) COOL-ADD Cap Shield 13-7/8 in. 9-1/2 in. (352 mm) (241 mm) 14 in. (356 mm) DVP-TRAPFL DRC-RADIUS Flashing Cap Shield Figure 16. 4 DVP vent components Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 51 3. HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifications and prices of the Product. HEAT & GLO also reserves the right to discontinue styles and products. © 2005 Hearth & Home Technologies Inc. 060-981D 3/05 Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...
  • Page 52: Service Parts

    6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending. Printed in U.S.A. - Copyright 2006 Heat & Glo • GEM-36B • 2095-900 Rev. H • 3/06...

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