Axis P7210 User Manual
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Axis P7210 User Manual

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USER MANUAL
AXIS P7210 Video Encoder

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  • Page 1 USER MANUAL AXIS P7210 Video Encoder...
  • Page 2 About this Document This manual is intended for administrators and users of the AXIS P7210 Video Encoder, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.

  • Page 3: Table Of Contents

    AXIS Media Control (AMC) ........

  • Page 4: Hardware Overview

    > System Options > Storage > SD Card and click Unmount. Control button - The control button is used for: • Connecting to an AXIS Video Hosting System service. See page 35. To connect, press and hold the button for about 1 second until the Status LED flashes green.
  • Page 5 AXIS P7210 Video Encoder Hardware overview • Connecting to AXIS Internet Dynamic DNS Service. See page 35. To connect, press and hold the button for about 3 seconds. • Resetting the product to factory default settings. See page 42. Power connector - 2-pin terminal block for power input.

  • Page 6: Led Indicators

    AXIS P7210 Video Encoder Hardware overview 3.3 V max 250 mA I/O configured as input I/O configured as output RS-485/RS-422 connector - Two 2-pin terminal blocks for RS-485/RS-422 serial interface used to control auxiliary equipment, e.g. PTZ devices. The RS-485/RS-422 serial port can be configured to support: •...
  • Page 7 AXIS P7210 Video Encoder Hardware overview Power Green Normal operation. Amber Flashes green/amber during firmware upgrade. Note • The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.

  • Page 8: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

  • Page 9: The Live View Page

    42. The Live View page If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available button.
  • Page 10 Setup > Events > Gatekeeper, see . AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 12 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 11 AXIS P7210 Video Encoder Accessing the product PTZ Controls The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls.

  • Page 12: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 13: Alternative Methods Of Accessing The Video Stream

    AXIS P7210 Video Encoder Media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 14 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 15: Setting Up The Product

    Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. Administrators have unrestricted access to all settings.

  • Page 16: Video And Audio

    AXIS P7210 Video Encoder Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 16. • Stream profiles. See page 17.

  • Page 17: Quad Stream

    Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

  • Page 18: Privacy Mask

    An overlay image can be used to provide extra information, or to mask a part of the video image. To use your own image, such as a logo, first upload the image to the Axis product. Go to Video & Audio > Overlay Image, browse for...

  • Page 19: Audio Settings

    Half-duplex - Audio can be transmitted in both directions between the Axis product and the client computer, but only in one direction at a time. You must actively receive sound using the Talk/Listen button visible in the Live View page (see AXIS Media Control viewer toolbar).

  • Page 20: Audio Clips

    If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product. Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a greater bandwidth.

  • Page 21: Live View Config

    AXIS P7210 Video Encoder Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 17.
  • Page 22 Output Buttons An output on the Axis product can be controlled directly from the Live View page, by enabling the display of output buttons. To display the output buttons in the Live View page, select the type of control to use for the port from the drop-down list under...
  • Page 23 AXIS P7210 Video Encoder Live View Config Pulse activates the output for a defined period of time. The pulse time can be set as short as 1/100 second, and as • long as 60 seconds Active/Inactive displays two buttons (on/off). The output ports must first be configured under System Options> Ports &...

  • Page 24: Ptz (Pan Tilt Zoom)

    AXIS P7210 Video Encoder PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: •...

  • Page 25: Advanced

    Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.

  • Page 26: Detectors

    AXIS P7210 Video Encoder Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.

  • Page 27: Audio Detection

    Audio detection The Axis product can be configured to generate an alarm when audio rises above, falls below or passes the audio alarm level. The alarm level can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

  • Page 28: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. The action rule will apply at specific periods called Schedules.

  • Page 29: Recipients

    AXIS P7210 Video Encoder Events The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period.

  • Page 30: Recording List

    Continuous recording The Axis product can be configured to continuously save video to an SD card or network share. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings see Storage, on page 38.
  • Page 31 AXIS P7210 Video Encoder Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording...

  • Page 32: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

  • Page 33: Date & Time

    Check the box to enable the IEEE 802.1X protocol. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings, on page 19.

  • Page 34: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 35 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 36 This function can be disabled under System Options > Network > TCP/IP > Advanced. HTTP The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.
  • Page 37 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).

  • Page 38: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 32. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to factory default settings, on page 42. UPnP The Axis product includes support for UPnP .

  • Page 39: Ports & Devices

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 40: Maintenance

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 41: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 42: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 43 AXIS P7210 Video Encoder System Options 2. Press and hold the Control button and reconnect power (see Hardware overview, on page 4 ). 3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber. 4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings.

  • Page 44: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 45: Symptoms, Possible Causes And Remedial Actions

    Identify the product using its model or serial number. Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings.
  • Page 46 Control (Internet Explorer only) Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Config and select Java applet under Default viewer. ActiveX component restricted or prohibited Video and image problems, general Check the video stream and camera settings under Setup >...
  • Page 47 Troubleshooting Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect the performance of the Axis product. Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product, low performance clients, use of features such as motion detection, event handling or uploaded applications.
  • Page 48 AXIS P7210 Video Encoder Troubleshooting Storage and disk management problems Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount.

  • Page 49: Technical Specifications

    AXIS P7210 Video Encoder Technical Specifications Technical Specifications Item Specifications Function/group Video Encoder Model AXIS P7210 (16 channels) Pan/Tilt/Zoom Wide range of analog PTZ cameras supported (drivers available for download at www.axis.com) 100 presets/camera, guard tour, PTZ control queue Supports Windows compatible joysticks...

  • Page 50: Performance Considerations

    4x ARTPEC-4, 4 x 512 MB RAM, 4x 128 MB Flash memory Power 8-20 V DC, max 32W; 4 x Power over Ethernet IEEE 802.3af Class 3, AXIS PS-P power supply Use the supplied mains adaptor or a limited power source, which rated power output...
  • Page 51 AXIS P7210 Video Encoder Technical Specifications • Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected. • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected.
  • Page 52 User Manual Ver. M1.9 AXIS P7210 Video Encoder Date: October 2011 Part No. 44808 Axis Communications AB, 2011 ©...

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