Troubleshooting - Panasonic WJ-HD309 Setup Instructions

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Refer to the dealer if the respective solutions can not solve the problems or the symptom is not described in the fol-
lowing table.
Symptom
Can not access from the
browser.
Cause/solution
• Is the Ethernet cable connected to the 10/100BASE-T
port firmly? Confirm the cable is connected firmly.
• Is the connection indicator of the 10/100BASE-T port
lit? When it is not lit, connection to a LAN is not estab-
lished or a network is not working correctly. Confirm
that the connection indicator of the 10/100BASE-T
port is lit. Refer to a system administrator if it is not lit.
• Is the valid IP address set?
Refer to a system administrator for further informa-
tion.
• Aren't you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this unit"
If there is a reply from this unit, the connection is nor-
mal.
If not, check the settings of the IP address and the
subnet mask.
• Isn't the same IP address provided to other devices?
Refer to a system administrator for further informa-
tion.
• Aren't there contradictions between the address and
the network subnet to be accessed?
Or isn't "Use Proxy Server" for the setting of the
browser checked?
When accessing this unit in the same subnet, entering
the address of this unit in the "Don't Use Proxy For
These Addresses" box is recommended.
Reference
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