Troubleshooting
Message
Possible causes
Dialing error
Calls not
New SIM card inserted.
available
Pre-paid charge limit
reached.
On/Off key pressed too
briefly.
Phone
cannot be
Battery is not charged.
switched on
Battery contacts are dirty.
118
Possible corrective measures
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit with
PIN2.
Press the On/Off key down for at least two
seconds.
Charge battery. Check charging indicator on
the display.
Clean the battery contacts.