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Bose 900 Manual

Smart soundbar
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  • Page 1 S M A R T S O U N D B A R 9 0 0...
  • Page 2 I M P ORTA N T SA F ET Y I N STR UCT IO NS Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance...
  • Page 3 TV or monitor and install in accordance with the manufacturer’s instructions. • Due to ventilation requirements, Bose does not recommend placing the product in a confined space such as in a wall cavity or in an enclosed cabinet.
  • Page 4 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
  • Page 5 R EG U LATORY A N D L E G AL I NFO RM AT I O N For Europe: Frequency bands of operation 2400 to 2483.5 MHz, 5150 to 5350 MHz, and 5470 to 5725 MHz. Maximum transmit power less than 20 dBm EIRP. Frequency band of operation 5725 to 5850 MHz.
  • Page 6 R EG U LATORY A N D L E G AL I NFO RM AT I O N China Restriction of Hazardous Substances Table Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Polybrominated Polybrominated Lead...
  • Page 7 Taiwan Importer: Bose Taiwan Branch, 9F-A1, No. 10, Section 3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676 Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, 11000 México, D.F. Phone Number: +5255 (5202) 3545...
  • Page 8 Spotify is a registered trademark of Spotify AB. Wi-Fi is a registered trademark of Wi-Fi Alliance®. ADAPTiQ, Bose, Bose Bass Module, Bose Music, the Bose Music logo, Bose Noise Cancelling Headphones, Bose Smart Soundbar, Bose Soundbar Wall Bracket, Bose Surround Speakers, QuietComfort, SimpleSync, SoundLink, SoundLink Revolve, and Voice4Video are trademarks of Bose Corporation.
  • Page 9 To view the license disclosures that apply to the third-party software packages included as components of your Bose Smart Soundbar 900 product: 1. On the remote, press and hold the Bluetooth button l and Skip backward button J for 5 seconds.

  • Page 10: Table Of Contents

    ................18 network standby ......................18 BOSE MUSIC APP SETUP Download the Bose Music app .................. 19 EXISTING BOSE MUSIC APP USERS Add the soundbar to an existing account ............. 20 connect to a different Wi-Fi® network ..............20 ADAPTIQ AUDIO CALIBRATION run ADAPTiQ audio calibration ................
  • Page 11 CON TE NTS VOICE ASSISTANT Voice assistant options ....................28 set up your voice assistant ..................28 Access Google Assistant ....................29 use your voice ......................29 use the soundbar controls .................. 30 Play music with Google Assistant ................31 choose a default audio service .................
  • Page 12 Benefits ........................47 compatible products .................... 47 connect using the Bose Music app ..............48 reconnect a Bose soundLink Bluetooth speaker or Bose headphones ... 48 CARE AND MAINTENANCE update the soundbar ....................49 install the remote batteries ..................49 clean the soundbar ......................
  • Page 13 CON TE NTS TROUBLESHOOTING Try these solutions first ....................51 other solutions ........................ 51 reset the soundbar ......................59 APPENDIX: SETUP REFERENCE connection options ......................60 connect the soundbar to your TV ................61 option 1 (preferred): HDMi eArc or Arc............. 61 option 2: optical .....................

  • Page 14: What's In The Box Contents

    * May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged or if the glass on the soundbar is broken, don’t use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support/SB900 worldwide.Bose.com/Support/SB900...

  • Page 15: Dolby Atmos® Technology

    D oLBY AT M os ® Te cH n o Lo GY The Bose Smart Soundbar 900 supports Dolby Atmos® technology. The soundbar uses additional up-firing speakers to deliver high-quality sound from all directions, achieving a superb, immersive, and fully-encompassing surround-sound experience.

  • Page 16: Soundbar Placement

    sou n D BA r P L Ac e Me n T RECOMMENDATIONS • Place the soundbar below and in front of the TV (preferred) or above your TV with the front of the soundbar facing into the room. • For best sound quality, make sure the speakers on top of the soundbar (up-firing speakers) aren’t blocked.

  • Page 17: Wall Mount The Soundbar

    D BA r P L Ac e Me n T WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: worldwide.Bose.com/Support/SB900 worldwide.Bose.com/Support/SB900 NOTE: Make sure the top of the soundbar is at least 4 in (10 cm) away from the TV.

  • Page 18: Set Up The Soundbar

    NOTES:  • To access your voice assistant in network standby, make sure the soundbar has been set up using the Bose Music app (see page 19) and the microphone is on (see page 44). • You can disable the standby timer using the Bose Music app. You can access this option from the Settings menu.

  • Page 19: Bose Music App Setup

    Bose M u si c AP P s eT uP seT uP T He s o unD BA r The Bose Music app lets you set up and control the soundbar from any mobile device, such as a smartphone or tablet.

  • Page 20: Existing Bose Music App Users

    G Bose Mu s i c A P P u s e r s ADD THE SOUNDBAR TO AN EXISTING ACCOUNT To add your Bose Smart Soundbar 900, open the Bose Music app and add your soundbar. CONNECT TO A DIFFERENT WI-FI NETWORK Connect to a different network if your network name or password has changed, or if you want to change or add another network.

  • Page 21: Adaptiq Audio Calibration

    A DA P Ti Q Au Di o cAL i B rAT i o n seT uP T He s o unD BA r After you set up the soundbar using the Bose Music app, the app prompts you to run ADAPTiQ audio calibration for best sound quality. ADAPTiQ audio calibration customizes the sound of the system to the acoustics of your listening area by taking audio measurements at multiple locations in the room.

  • Page 22: Soundbar Controls

    D BA r co nTr o L s The soundbar controls are located on the top of the soundbar and on the remote. TIP: You can also control your soundbar using the Bose Music app. REMOTE FUNCTIONS Use the remote to control the soundbar, Bluetooth connections, and presets.

  • Page 23: Power On/Off

    To toggle between auto-wake and default power settings, press and hold I for 10 seconds until you hear a tone and the light bar pulses white twice. TIP: You can also control auto-wake using the Bose Music app. You can access this option from the Settings menu.

  • Page 24: Sources

    Sources You can control your TV, Bluetooth connections, and Bose Music app audio using your remote. To select a source, press the appropriate button (Bose Music app m, TV O, or Bluetooth l) on the remote. TIPS:  • You can also use Voice4Video™ to select your Bluetooth source (see page 35).

  • Page 25: Presets

    The soundbar includes 6 presets that you can set to play audio from your favorite music services. Once set, you can access your audio, at any time, with a simple touch of a button on the remote or using the Bose Music app. For more information about presets, see “Preset Personalization” on page 37.

  • Page 26: Media Playback And Volume

    • When audio is paused, two lights in the center of the Play/Pause light bar glow solid white until audio resumes. • You can only play/pause audio when the Bose Music app or a Bluetooth connection is your source. Skip forward Press v.

  • Page 27: Voice Assistant Controls

    Assistant (see page 29) or Amazon Alexa (see page 32). Microphone off button Action button ADJUST THE AUDIO To adjust the bass, treble, center channel, and height channel, use the Bose Music app. You can access these options from the Settings menu. E N G...

  • Page 28: Voice Assistant

    SET UP YOUR VOICE ASSISTANT Before you begin, make sure your mobile device and the soundbar are connected to the same Wi-Fi network. To set up your voice assistant, use the Bose Music app. You can access this option from the Settings menu. NOTES: ...

  • Page 29: Access Google Assistant

    Voi ce Assi sTA nT ACCESS GOOGLE ASSISTANT With the soundbar, you can easily enjoy music at home just with your voice. You can play your favorite music, control volume, and find information about the song that you are listening to, hands-free. You can also plan your day, set alarms, and control smart devices around your home –...

  • Page 30: Use The Soundbar Controls

    Voi ce Assi sTA nT Use the soundbar controls You can use the Action button b and Microphone off button n to control Google Assistant. They are located on the top of the soundbar. Microphone off button THINGS TO TRY WHAT TO DO Tap b then say your request.

  • Page 31: Play Music With Google Assistant

    Choose a default audio service During initial setup for Google Assistant, the Google Assistant app prompts you to select a default audio service. When asking Google to play music on Bose products, only Pandora and Spotify are supported default services. Although other audio services are listed as available during setup, they are not supported.

  • Page 32: Access Amazon Alexa

    Play jazz in the “Kitchen.” NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple Play on a specific speaker speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app.

  • Page 33: Use The Soundbar Controls

    Voi ce Assi sTA nT THINGS TO TRY EXAMPLES OF WHAT TO SAY Discover more skills Help me get started with skills. Stop Alexa Stop. Use the soundbar controls You can use the Action button b and Microphone off button n to control Amazon Alexa.

  • Page 34: Calling And Messaging With Amazon Alexa

    THINGS TO TRY EXAMPLES OF WHAT TO SAY Drop in on “Kitchen.” NOTE: If the device is a Bose product, make sure you say the speaker name you assigned in Drop in on a device in your home the Bose Music app. If multiple speakers have...

  • Page 35: Set Up Do Not Disturb

    Voice4Video™ will make everyone feel like experts — even the babysitter or your tech-troubled in-laws. Set up Voice4Video™ To set up Voice4Video™, use the Bose Music app. NOTE: Before setting up Voice4Video™, you must set up Alexa in the Bose Music app (see page 28). E N G...

  • Page 36: Use Your Voice

    Voi ce Assi sTA nT Use your voice Start with “Alexa,” then say: THINGS TO TRY EXAMPLES OF WHAT TO SAY Power on TV Turn on TV. Power off TV Turn off TV. Play video Play. Pause video Pause. Resume video Resume.

  • Page 37: Preset Personalization

    P r eseT P er s o nA L i zATi o n P r eseT P er s o nA L i zATi o n You can control presets using the Bose Music app or the remote. NOTE: You can’t set presets when your source is a Bluetooth connection.

  • Page 38: Play A Preset

    P r eseT P er s o nA L i zATi o n PLAY A PRESET Once you personalize presets, press a preset button on the remote to play music. E N G...

  • Page 39: Bluetooth® Connections

    NOTE: The Bluetooth menu is usually found in the Settings menu. 3. Select your soundbar from the device list. NOTE: Look for the name you entered for your soundbar in the Bose Music app. If you didn’t name your soundbar, the default name appears.

  • Page 40: Disconnect A Mobile Device

    B LU E TO OT H co nn e cT i o ns DISCONNECT A MOBILE DEVICE Use the Bose Music app to disconnect your mobile device. TIP: You can also use Bluetooth settings on your mobile device. Disabling the Bluetooth feature disconnects all other devices.

  • Page 41: Stream Audio With Airplay

    sTr eA M AuD i o W i TH A ir P L AY sTr eA M AuD i o W i TH A ir P L AY The soundbar is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the soundbar or multiple speakers.

  • Page 42: Soundbar Status

    sou n D BA r sTAT us The LED light bar located on the front of the soundbar shows the soundbar status. Light bar NOTE: The light bar displays one status at a time of the selected source. WI-FI STATUS Shows the Wi-Fi connection status of the soundbar. LIGHT BAR ACTIVITY SYSTEM STATE Pulsing white...

  • Page 43: Voice Assistant Status

    sou n D BA r sTAT us VOICE ASSISTANT STATUS Shows the status of your voice assistant. LIGHT BAR ACTIVITY SYSTEM STATE Voice assistant is idle White light slides to the Voice assistant center then glows solid is listening White light slides to Voice assistant the sides is thinking...

  • Page 44: Microphone Off Light

    sou n D BA r sTAT us Microphone off light Microphone off light LIGHT ACTIVITY SYSTEM STATE Solid red The microphone is off MEDIA PLAYBACK AND VOLUME STATUS Shows the soundbar status when controlling media playback and volume. LIGHT BAR ACTIVITY SYSTEM STATE Two center lights glow Pause...

  • Page 45: Update And Error Status

    White light slides from Updating soundbar left to right Source error - refer to Pulses amber 4 times the Bose Music app Request is temporarily Pulses red 4 times unavailable - try again later Error - contact Bose...

  • Page 46: Advanced Features

    A DVA n ceD F e ATu r e s DISABLE/ENABLE WI-FI CAPABILITY On the remote, press and hold the Bose Music button m and Skip forward button v until the light bar pulses white twice then fades to black.

  • Page 47: Connect Bose Products

    SPEAKER OR BOSE HEADPHONES USING SIMPLESYNC™ TECHNOLOGY With Bose SimpleSync™ technology, you can connect certain Bose SoundLink Bluetooth speakers or Bose headphones to the soundbar for a new way to hear your music and movies. Benefits • A personal TV listening experience: Listen to TV without disturbing others by connecting your Bose headphones to the soundbar.

  • Page 48: Connect Using The Bose Music App

    Bos e P r o D uc Ts Connect using the Bose Music app To connect your Bose SoundLink Bluetooth speaker or Bose headphones to the soundbar, use the Bose Music app. For more information, visit: worldwide.Bose.com/Support/Groups worldwide.Bose.com/Support/Groups...

  • Page 49: Update The Soundbar

    A n D M A in T e n An ce cA r e A n D M Ai nTe n An ce UPDATE THE SOUNDBAR The soundbar updates automatically when connected to the Bose Music app and your Wi-Fi network. INSTALL THE REMOTE BATTERIES 1.

  • Page 50: Clean The Soundbar

    • Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. • Do NOT allow objects to drop into any openings. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.com/Support/SB900 worldwide.Bose.com/Support/SB900 LIMITED WARRANTY The soundbar is covered by a limited warranty.

  • Page 51: Troubleshooting

    • Secure all cables. • Check the state of the soundbar (see page 42). • Download the Bose Music app and run available software updates. • Place the soundbar according to the placement guidelines (see page 16). • Move the soundbar within the recommended range of your mobile device for proper operation.
  • Page 52 Unplug the power cords for the soundbar and optional bass module or surround speakers, wait 30 seconds, and plug them firmly into a live AC (mains) outlet. Set CEC to Alternate On using the Bose Music app. E N G...
  • Page 53 Make sure the software is current in the Bose Music app. bass module or surround speakers Adjust the bass level using the Bose Music app (see page 27). Switch to a different source (see page 24). Make sure that the soundbar’s HDMI cable is inserted into a port on your TV labeled HDMI eARC (Enhanced Audio Return Channel), not a standard HDMI port.
  • Page 54 Press the Power button I to power on/off the source. In the Bose Music app, select the correct network name, and enter the network password (case-sensitive). Make sure the soundbar and your mobile device are connected to the same Wi-Fi network.
  • Page 55 Control Center. For additional support, visit: https://www.apple.com/airplay https://www.apple.com/airplay Make sure your mobile device is compatible with the Bose Music app and meets minimum system requirements. For more information, Bose Music app refer to the app store on your mobile device.
  • Page 56 Choose Pandora or Spotify as your default audio service (see page 31). Make sure you use the same audio service account on the Bose Music app and Google Assistant app. Google Assistant may not support your request. New features are added periodically.
  • Page 57 Alexa doesn’t respond Make sure you say the name you assigned in the Bose Music app. If multiple soundbars have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app.
  • Page 58 SoundLink Bluetooth speaker Soundbar doesn’t reconnect to Connect using the Bose Music app. You can access this option from previously- the Settings menu. connected Bose headphones Not all Bose SoundLink Bluetooth speakers can play audio in perfect sync when connected to the soundbar.

  • Page 59: Reset The Soundbar

    The soundbar reboots. When the reset is complete, the light bar glows solid amber. 2. To restore the soundbar’s network and audio settings: a. Launch the Bose Music app on your mobile device and add the soundbar to your network (see “Add the soundbar to an existing account” on page 20).

  • Page 60: Appendix: Setup Reference

    AP P en D iX: seTu P r e F e re nc e CONNECTION OPTIONS Connect the soundbar to your TV using one of the following connection options: • Option 1 (preferred): HDMI eARC (Enhanced Audio Return Channel) or ARC •...

  • Page 61: Connect The Soundbar To Your Tv

    AP P en D iX: seTu P r e F e re nc e CONNECT THE SOUNDBAR TO YOUR TV After choosing an audio cable, connect the soundbar to your TV. Option 1 (preferred): HDMI eARC or ARC 1. Insert one end of the HDMI cable into your TV’s HDMI eARC or ARC port. NOTE: To deliver the Dolby Atmos surround-sound experience, you must connect the HDMI cable to the HDMI eARC port on your TV.

  • Page 62: Option 2: Optical

    AP P en D iX: seTu P r e F e re nc e Option 2: Optical If your TV doesn’t have an HDMI eARC (or ARC) port, use the optical cable to connect the soundbar to your TV. 1. Remove the protective cap from both ends of the optical cable. CAUTION: Inserting the plug with the cap attached can damage the plug and/or the port.

  • Page 63: Check For Sound

    AP P en D iX: seTu P r e F e re nc e CHECK FOR SOUND 1. Power on your TV. 2. Turn off your TV speakers. NOTE: Refer to your TV owner’s guide for more information. 3. If you are using a cable/satellite box or other secondary source: a.
  • Page 64 ©2021 Bose corporation, 100 The Mountain road, Framingham, MA 01701-9168 usA AM868287-0010 rev. 01...

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