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I M P ORTA N T SA F ET Y I N STR UCT IO NS Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance...
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I M P ORTA N T SA F ET Y I N STR UCT IO NS • Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product. •...
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• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
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The serial and model numbers are located inside the earcup under the scrim. Serial number: __________________________________ Model number: __________________________________ Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register global.Bose.com/register...
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Music app. In order to receive security updates via the mobile application, you must complete the product setup process in the Bose Music app. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available via btu.Bose.com btu.Bose.com...
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LI CEN SE D I S CLOS UR E S “Licensor” shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. “Legal Entity” shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity.
CON TE NTS WHAT’S IN THE BOX Contents ..........................13 BOSE MUSIC APP Download the Bose Music app .................. 14 Add the headphones to an existing account ............14 HEADPHONE CONTROLS Power on ..........................16 Standby timer ......................16 Power off ..........................17 Headphone functions ....................
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Connect a Bose Smart Speaker or Soundbar ............31 Benefits ........................31 Compatible products .................... 31 Connect using the Bose Music app ..............31 Reconnect to a Bose Smart Speaker or Soundbar ..........32 CARE AND MAINTENANCE Store the headphones ....................33 Clean the headphones ....................34 Replacement parts and accessories ................
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CON TE NTS TROUBLESHOOTING Try these solutions first ....................36 Other solutions ........................ 36 Restore the headphones to factory settings ............39 E N G...
Bose QuietComfort 45 headphones Carry case USB Type-C® cable 3.5 mm to 2.5 mm audio cable NOTE: If any part of your product is damaged, do not use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support/QC45 worldwide.Bose.com/Support/QC45 E N G...
BOSE M US I C A P P The Bose Music app lets you set up and control the headphones from any mobile device, such as a smartphone or tablet. Using the app, you can manage Bluetooth connections, manage headphone settings, choose your voice prompt language, and access new features through updates.
HEA D P HON E CO N TR O L S Action button Multi-function button Power/Bluetooth switch Volume up Volume down 2.5 mm audio cable port USB-C® port E N G...
A voice prompt announces the battery level, and the status light glows according to the current charge level (see page 29). Standby timer The standby timer conserves the battery when the headphones are not being used. To set up and customize the standby timer, use the Bose Music app. E N G...
HEA D P HON E CO N TR O L S POWER OFF Slide the Power/Bluetooth switch to the left. NOTE: When the headphones are powered off, noise cancellation is disabled. E N G...
HEA D P HON E CO N TR O L S HEADPHONE FUNCTIONS The headphone controls are located on the back of the right earcup. Media playback and volume Volume up Multi-function button Volume down FUNCTION WHAT TO DO Play/Pause Press the Multi-function button.
HEA D P HON E CO N TR O L S Phone calls The Multi-function button is located on the back of the right earcup. The microphone is located near the front of the right earcup. The Action button is located on the back of the left earcup. Action button Multi-function button Microphone...
HEA D P HON E CO N TR O L S Action button The Action button allows you to quickly and easily switch between noise cancelling modes. The Action button is located on the back of the left earcup. Action button To switch between Quiet Mode and Aware Mode, press the Action button.
CHANGE THE NOISE CANCELLING MODE To change the noise cancelling mode, press the Action button. A voice prompt announces the selected noise cancelling mode. TIP: You can also change the noise cancelling mode using the Bose Music app. E N G...
VOICE CO N TR O L ACCESS VOICE CONTROL You can use the headphones to access voice control on your mobile device. To access voice control, press and hold the Multi-function button for 1 second. The Multi-function button is located on the back of the right earcup. NOTE: You can’t access voice control while on a call.
You can play audio from only one device at a time. NOTE: For the best experience, use the Bose Music app to set up and connect your mobile device (see page 14).
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NOTE: The Bluetooth feature is usually found in the Settings menu. 3. Select your headphones from the device list. TIP: Look for the name you entered for your headphones in the Bose Music app. If you didn’t name your headphones, the default name appears.
• Make sure the Bluetooth feature is enabled on your mobile device. CONNECT ANOTHER MOBILE DEVICE To connect another device, download the Bose Music app (see page 14) or use the Bluetooth menu on your mobile device (see page 23).
B LU E TO OT H CO NN E CT I O NS WHAT ’S I N T H E BOX RECONNECT A PREVIOUSLY CONNECTED DEVICE 1. Slide the Power/Bluetooth switch to the right l and release to hear which device is connected.
W I R ED CO NN E CT I O NS CONNECT THE AUDIO CABLE Use the 2.5 mm to 3.5 mm cable to connect a non-wireless device or to continue using the headphones if the battery is depleted. 1. Connect the cable into the 2.5 mm port on the left earcup. 2.
BATT E RY CHARGE THE HEADPHONES 1. Connect the small end of the USB cable into the USB-C port on the right earcup. 2. Connect the other end into a USB wall charger. NOTES: • When the headphones begin charging, the status light blinks white for 10 seconds. When fully charged, the status light glows solid white.
Solid blue (10 seconds) Connected BATTERY STATUS Shows the battery level. LIGHT ACTIVITY SYSTEM STATE Solid white Medium to full charge Solid amber Low charge TIP: You can also check the battery level using the Bose Music app. E N G...
Shows the update or error status. LIGHT ACTIVITY SYSTEM STATE Fast blinking white (10 seconds) Updating software (via USB) Slow blinking white (30 to 60 seconds) Updating software (wirelessly) Blinking amber and white Error - contact Bose customer service E N G...
1. On the headphones, slide the Power/Bluetooth switch to the right l and hold for 3 seconds. You hear “Ready to connect another device,” and the status light blinks blue. 2. Use the Bose Music app to connect the headphones to a compatible Bose product. For more information, visit: worldwide.Bose.com/Support/Groups worldwide.Bose.com/Support/Groups NOTES: ...
• Your soundbar or speaker must be within range (30 ft or 9 m) and powered on. • If the headphones don’t reconnect, see “Headphones don’t reconnect to a previously-connected Bose Smart Soundbar or Speaker” on page 38. E N G...
CA RE A N D M A IN T E N AN CE STORE THE HEADPHONES The earcups rotate for easy, convenient storage. Place the headphones flat into the case. 1. Rotate both earcups inward so they lay flat. Left earcup Right earcup 2.
CLEAN THE HEADPHONES Wipe the outside surfaces with a soft, dry cloth. Don’t allow moisture to get inside the earcups. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: worldwide.Bose.com/Support/QC45 worldwide.Bose.com/Support/QC45 LIMITED WARRANTY Your headphones are covered by a limited warranty.
CA RE A N D M A IN T E N AN CE SERIAL NUMBER LOCATION The serial number is located inside the right earcup under the scrim. The scrim is the inner screen that covers and protects the components inside the earcup. To view the serial number, grab the scrim at the top edge and gently peel it away.
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Disconnect the USB charging cable. On your mobile device: Disable the Bluetooth feature and then re-enable. Headphones don’t Delete your Bose QuietComfort 45 headphones from the connect with your Bluetooth list on your device. Connect again. mobile device Move your mobile device closer to the headphones and away from any interference or obstructions.
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Connect another device (see page 25). audio cable Action button doesn’t Make sure your headphones are powered on. change the noise Use the Bose Music app to change the noise cancelling mode. cancelling mode E N G...
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Reconnect a previously-connected device previously-connected (see page 26). Bose Smart Soundbar or Speaker Delayed audio when connected to a Bose Download the Bose Music app and run available Smart Soundbar or software updates. Speaker E N G...
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Restoring to factory settings is only recommended if you are having issues with the headphones, or you have been instructed to do so by Bose customer service. RESTORE THE HEADPHONES TO FACTORY SETTINGS 1.