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Brother MFC-8500 Owner's Manual

Brother mfc-8500: owners manual
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MFC-8500
version C

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  • Page 1 MFC-8500 version C...
  • Page 2 * The serial number is on the back of the unit. Retain this manual with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. © 1996–2001 Brother Industries, Ltd. ______________________________________ ______________________________________...

  • Page 3: Brother Numbers

    Calls must be made from within that country. Brother fax-back system (USA Only) Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week.

  • Page 4: Ordering Accessories And Supplies

    Calls must be made from within that country. For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother.

  • Page 5: Compilation And Publication Notice

    OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).
  • Page 7 FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and under-standings that you may have with Brother or its representatives.
  • Page 8 Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...

  • Page 9: Quick Reference Guide

    When the LCD shows RECEIVING Brother fax-back system: In USA: Brother Global Web Site: http://www.brother.com Frequently Asked Questions (FAQs): http://solutions.brother.com Brother Accessories & Supplies : In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) , and http://www.brothermall.com In Canada: , and 1-877-BROTHER (voice)

  • Page 10: Storing Numbers

    Storing Numbers Storing One Touch Dial Numbers Press Menu, 2, 3, 1. Press the One Touch key where you want to store the number. Enter a number (up to 20 digits), and then press Set. Enter a name (or leave it blank), and then press Set .

  • Page 11: Table Of Contents

    Finding Information... 1-1 Conventions Used in this Manual... 1-1 Test Sheet Procedure and Product Registration (For USA Only) ... 1-2 To Complete Your MFC-8500 Registration On-Line (For USA Only) ... 1-2 MFC-8500 Control Panel Overview ... 1-3 About Fax Machines ... 1-5 Custom Features ...
  • Page 12 Connections... 2-10 Recording Outgoing Message (OGM) on Special Line Considerations ... 2-12 Roll Over Phone Lines... 2-12 Two-Line Phone System... 2-12 Converting Telephone Wall Outlets ... 2-12 Installing Machine, External Two-Line TAD, and Multi-Line Connections (PBX) ... 2-14 If you are installing the machine to work with a PBX:.. 2-14 Custom Features on Your Phone Line...
  • Page 13 Setting Tone/Pulse Dialing Mode (For Canada Only) ... 4-8 Setup Receive... 5-1 Basic Receiving Operations ... 5-1 Selecting Receive Mode ... 5-1 Setting Ring Delay ... 5-2 Setting F/T Ring Time (For FAX/TEL Mode Only)... 5-2 Easy Receive ... 5-3 Printing a Reduced Incoming Document ...
  • Page 14 Custom Features ... 8-1 Distinctive Ring... 8-1 What Does Your Telephone Company’s What Does Brother’s “Distinctive Ring” Do? ... 8-1 Do You Have Voice Mail?... 8-2 Before You Choose the Ring Pattern to Register ... 8-2 VERY IMPORTANT ... 8-3 Registering the Distinctive Ring Pattern...
  • Page 15 CallManage (For USA Only) ... 8-5 Registration with CallManage Requires Changing Your Carrier Selection ... 8-5 Sending a Fax Using CallManage (For Domestic and International Long Distance Calls Only!)... 8-6 Placing a Long Distance Telephone Call Using CallManage ... 8-6 Customer Support...
  • Page 16 Copy Mode (Type of Original)... 11-6 Copy Contrast ... 11-6 For DOS Users... 12-1 How to Use the Brother Machine with Your DOS Application Software ... 12-1 What Does the Remote Printer Console Do? ... 12-1 Remote Printer Console Main Program ... 12-1 Installing the Remote Printer Console...
  • Page 17 Printing the Internal Font List ... 13-7 Printing the Print Configuration List... 13-7 Restoring Factory Default Settings ... 13-7 Printer Driver Settings (For Windows Using the Brother MFC-8500 Printer Driver ... 14-1 Features in the PCL Printer Driver (For Windows Basic Tab... 14-2 Paper Size ...
  • Page 18 Device Settings Tab... 14-20 Installable Options ... 14-20 Using the Windows Brother Control Center... 15-1 AutoLoad the Brother Control Center ... 15-1 How to Turn Off AutoLoad... 15-2 Using the Scan Keys... 15-2 Using the Control Panel Keys ... 15-2 Scan Image ...
  • Page 19 Scanning a Document into Your PC ... 16-5 Settings in the Scanner Window... 16-5 Image... 16-5 Contrast ... 16-6 Custom ... 16-6 PreScanning an Image ... 16-7 ® for Brother and ScanSoft™ ® and TextBridge ® ... 16-1 ® for Brother ... 16-2 ®...
  • Page 20 Setting Up and Using PC FAX (For Windows Introduction ... 17-1 Brother Resource Manager... 17-1 MFC Remote Setup ... 17-2 PC FAX Sending (For Windows Setting Up User Information ... 17-3 Setting Up Sending... 17-4 Outside line access ... 17-4 Include header ...
  • Page 21 Using the Brother MFC with a New Power Macintosh G3, G4 or iMac™/iBook ... 19-1 Set up Your USB Equipped Apple iMac™ or iBook with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1 ... 19-1 Using Brother Printer Driver with Your Apple Sending a Fax from Your Macintosh Setting Up Your Address Book...
  • Page 22 Troubleshooting and Routine Maintenance ... 22-1 Troubleshooting... 22-1 Error Messages ... 22-1 Document Jam ... 22-4 Paper Jam... 22-4 Paper is Jammed in the Multi-purpose Paper Cassette . 22-5 Paper is Jammed near the Drum Unit ... 22-5 Paper is Jammed in the Fuser Unit... 22-5 If You Are Having Difficulty with Your Machine...

  • Page 23: Introduction

    Introduction Using This Manual Thank you for purchasing a Brother fax machine or multi-function center. This machine has been designed to be simple to use, with LCD screen prompts to guide you through programming your machine. However, you can use your machine to its fullest potential by taking a few minutes to read this manual.

  • Page 24: Test Sheet Procedure And Product Registration (For Usa Only)

    (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your machine and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your machine is properly installed.

  • Page 25: Mfc-8500 Control Panel Overview

    MFC-8500 Control Panel Overview Toner Empty Icon The Toner icon flashes on and off when toner is low, so you’ll know to order another toner cartridge. You will be able to print until the indicator stays on. Liquid Crystal Display (LCD) Displays messages to help you set up and operate your machine.
  • Page 26 Shift This key is used to access the “09” through “16” One Touch numbers. Telephone Keys: Hook Lets you dial telephone and fax numbers without lifting the handset. Hold Lets you place calls on hold. Redial/Pause Re-dials the last number called. Also inserts a pause in autodial numbers.

  • Page 27: About Fax Machines

    Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first.

  • Page 28: Fax Tones And Handshake

    Fax Tones and Handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Fax Start; they continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake”...

  • Page 29: Assembly And Connections

    Document Tray with Extension Multi-purpose Paper Cassette If an item is missing, call Brother Customer Service at 1-800-284-4329 (In Note USA), 1-877-BROTHER (In Canada) or 1-514-685-6464 (In Montreal). Ordering Accessories and Supplies Whenever you transport the machine, use the packing materials that came with your machine.

  • Page 30: Choosing A Location

    Choosing a Location Place your machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the machine near a telephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators.

  • Page 31: Assembly

    Assembly Installing the Drum Unit Assembly (with Toner Cartridge) Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge. To prevent damage to the drum, do not expose it to light for longer than a few minutes.

  • Page 32: Attaching The Trays

    Attaching the Trays Attach the Document Support and Document Tray with Extension. Unfold the extension, which holds documents in place. Unfold the Front Output Bin Extension, which holds printed pages in place. Connecting Paper Cassette #2 (Option) Carefully pick up the machine and then place it on top of Paper Cassette #2.

  • Page 33: Manual Feed Slot

    Plug the modular cable from Cassette #2 into the modular jack on the Brother machine. To select which cassette will be used for printing, See Page 4-2. If you move the machine after connecting Cassette #2, be sure to carefully lift Cassette #2 with the machine because they are not attached.

  • Page 34: Paper

    Paper Acceptable Paper Paper Type Multi-purpose cut sheetß Paper Cassette #1 & #2: Manual Feed cut sheet Slot: envelopes post cards labels and transparencies We Recommend: Cut sheet: Labels: Transparencies: Paper Capacity of Paper Cassette Multi-purpose Paper Cassette: Front Output Bin: 2 - 6 A S S E M B L Y A N D C O N N E C T I O N S Paper Size...

  • Page 35: Paper Specification For The Cassette

    Paper Specification for the Cassette 16 to 28 lb. Basis Weight: (60 to 105 g/m 0.003 to 0.005 inches. Caliper: (0.08 to 0.13 mm) Moisture Content: 4% to 6% by weight Manual Feed Slot 16 to 43 lb. Basis Weight: (60 to 161 g/m 0.003 to 0.008 inches.

  • Page 36: Loading Paper In Multi-Purpose Paper Cassette

    Loading Paper in Multi-purpose Paper Cassette Pull the paper cassette completely out of the machine. Slide the paper width and length adjusters for the paper size you want. Fan the paper well. Load paper in the paper cassette. Press down on the paper to flatten it in all four corners, keeping the paper level below the guide.

  • Page 37: Connections

    Connections Connecting the Machine Connect the handset, power cord, and telephone line. Connecting the Handset Connect the curled handset cord to the bottom of the handset and the left side of the machine. Connect the power cord. Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine.

  • Page 38: Connecting An External Telephone

    If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your Brother machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the phone line.

  • Page 39: Recording Outgoing Message (Ogm) On External Tad

    Do not connect a TAD elsewhere on the same phone line. Plug the telephone line cord from the wall jack into the left side of the machine in the jack labeled LINE. Plug the telephone line cord from your TAD into the left side of the machine in the jack labeled EXT.

  • Page 40: Special Line Considerations

    Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away.

  • Page 41: Installing Machine, External Two-Line Tad, And Two-Line Telephone

    Installing Machine, External Two-Line TAD, and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is our assumption in the following steps.

  • Page 42: Multi-Line Connections (Pbx)

    Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.

  • Page 43: On-Screen Programming

    On-Screen Programming User-Friendly Programming We have designed your machine with on-screen programming and a Reports key. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. (See , Page 1-1.) Using This Manual Since your fax programming is done on the LCD, we created step-by-step on- screen prompts to help you program your machine.

  • Page 44: Menu Selection Table

    Menu Selection Table You can probably perform most of these programming operations without the Owner’s Manual. To help you understand the menu selections and options that are found in the machine programs, use the Menu Selection Table below. Main Menu Submenu 1.
  • Page 45 Main Menu Submenu 1. GENERAL 6. AUTO SETUP DAYLIGHT (continued) 7. TONER SAVE 8. SLEEP MODE 9. TONE/ PULSE (Canada Only) 0. LOCAL LANGUAGE (Canada Only) 2. FAX 1. SETUP RECEIVE Menu Options Selections — — — — TONE — PULSE ENGLISH —...
  • Page 46 Main Menu Submenu 2. FAX 2. SETUP (continued) SEND 3 - 4 O N - S C R E E N P R O G R A M M I N G Menu Options Selections 1. CONTRAST AUTO S.LIGHT S.DARK 2.
  • Page 47 Main Menu Submenu 2. FAX 3. SET (continued) AUTO DIAL 4. SETUP REPORTS 5. REMOTE FAX OPT 6. REMAINING JOBS Menu Options Selections 1. ONE-TOUCH DIAL — 2. SPEED-DIAL — 3. SETUP GROUPS — 1. TRANSMISSION ON+IMAGE OFF+IMAGE 2. ACT. 6/12/24 Hours INTERVAL 2/4/7 Days...
  • Page 48 Main Menu Submenu 2. FAX 0. MISCELLANEOUS (continued) 3. COPY 1. COPY MODE 2. CONTRAST 4. PRINTER 1. PRINT OPTIONS 2. RESET PRINTER 3 - 6 O N - S C R E E N P R O G R A M M I N G Menu Options Selections...

  • Page 49: Initial Setup

    Initial Setup Getting Started Setting Paper Size You can use three sizes of paper for printing your faxes: letter, legal and A4. When you change the size of paper you have loaded in the machine, you will need to change the setting for the paper size, so your machine will know how to fit the incoming fax on the page.

  • Page 50: Setting Cassette Usage

    Setting Cassette Usage The default setting of Cassette #2 if paper is out in Cassette #1 or if incoming faxes will fit best on the paper in Cassette #2. Choose CASSETTE USAGE control when it is used. Press Menu, 1, 1. Press to select To set cassette usage for faxes, press...

  • Page 51: Setting Station Id

    Setting Station ID You can store your name, fax number, and telephone number to be printed on all fax pages you send. See Press Menu, 1, 3. Enter your fax number (up to 20 digits), and then press Set. You must enter a fax number to proceed.

  • Page 52: Inserting Spaces

    Inserting Spaces If you want to enter a blank space, press characters. Making Corrections If you entered a letter incorrectly and want to change it, press cursor after the last correct letter. Then press Clear; all letters above and to the right of the cursor will be deleted.

  • Page 53: Setting The Ring Volume

    Setting the Ring Volume Press Menu, 1, 4, 1. Press to select (OFF, LOW, MED, or HIGH) and press Set. Press Stop/Exit. —OR— You can adjust the ring volume when your machine is idle. You can turn the ring OFF or you can select a ring volume level. Press High or Low to adjust the volume level.

  • Page 54: Setting The Handset Volume

    Setting the Handset Volume Press Menu, 1, 4, 4. Press to select your setting or HIGH), and then press Set. (LOW The default setting is LOW. Press Stop/Exit. —OR— Any time you are talking on the telephone, you can adjust the handset volume by pressing the volume High or Low keys on the control panel.

  • Page 55: Setting Volume Amplify (For The Hearing-Impaired)

    Setting Volume Amplify (For the Hearing-Impaired) Please carefully read Choosing the Handset Volume (For Volume Amplify) 4-6 before you do the following steps: Press Menu, 1, 4, 5. If none of the users are hearing-impaired, press to select VOL AMPLIFY:OFF? Set, and then go to Step 4—OR—...

  • Page 56: Toner Save

    Toner Save You can conserve toner using this feature. When you set Toner Save to ON, print appears somewhat lighter. The default setting is OFF. Press Menu, 1, 7. Press to select and then press Set. Press Stop/Exit. Sleep Mode Setting the Sleep Mode reduces power consumption while the machine is idle.

  • Page 57: Setup Receive

    Setup Receive Basic Receiving Operations Selecting Receive Mode There are four different receive modes for your machine. You may choose the mode that best suits your needs by pressing the Mode button repeatedly until you have changed the FAX and FAX/TEL lights to the setting you want to use. NOTE: The lighted indicators mean Mode Light...

  • Page 58: Setting Ring Delay

    Setting Ring Delay The Ring Delay setting determines the number of times the machine rings before it answers. If you have extension phones on the same line as the machine, keep the Ring Delay default setting of 4. (See Operation from Extension Telephone or External Telephone , Page 5-5.) Only Press Menu, 2, 1, 1.

  • Page 59: Easy Receive

    Operation from Extension Telephone or External Telephone , Page 5-5.) Mode Only If you send faxes from a computer on the same phone line and your Brother machine intercepts them, set Easy Receive to OFF. Press Menu, 2, 1, 3.

  • Page 60: Setting The Print Density

    Setting the Print Density If your machine is printing too light or too dark, you can adjust print density, making your printed documents darker or lighter. The new setting will remain until you change it again. Press Menu, 2, 1, 6. Press to make print lighter, or make print darker.

  • Page 61: Advanced Receiving Operations

    Advanced Receiving Operations Operation from Extension Telephone or External Telephone If you answer a fax call on an extension phone (or on an external phone in the EXT. jack), you can make your machine take over by using the Fax Receive Code.

  • Page 62: Printing A Fax In Memory

    Printing a Fax in Memory If you have Fax Storage ON for remote retrieval you can still print a fax in the memory when you are at your machine. (See Press Menu, 2, 5, 4. Press Fax Start. After printing is finished, and then press Stop/Exit.

  • Page 63: Setting Up Polling Receive

    Setting Up Polling Receive Polling Receive is when you call another fax machine to receive a fax from it. (See Canceling a Scheduled Job Press Menu, 2, 1, 7. Press to choose and then press Set. Enter the fax number you are polling. Press Fax Start.

  • Page 64: Canceling A Scheduled Job

    Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. Press Menu, 2, 6. Any waiting jobs will appear on the LCD. If no jobs are waiting, the LCD shows NO JOB WAITING. If you have more than two jobs waiting, use to cancel, and then press Set.

  • Page 65: Setup Send

    Before you send a fax press Resolution to select the resolution for the document you’re sending. (See If you send faxes from a computer on the same phone line and your Brother machine intercepts them, set Easy Receive to OFF.

  • Page 66: Sending Faxes With Multiple Settings

    Sending Faxes with Multiple Settings When you send a fax you can choose any combination of these settings: add a coverpage and select a comment; set the contrast or resolution; send using overseas mode, call reservation or delayed fax timer, polling transmission or real time transmission.

  • Page 67: Dual Access

    Dual Access You can scan up to 50 documents into the fax memory, even while the machine is receiving or sending another fax (from memory). You can set temporary settings for each fax you’re scanning, except Timer and Polling. If you try to scan and store a 51st fax, the machine will send it immediately, without storing it in memory.

  • Page 68: Checking The Jobs Status

    Checking the Jobs Status Check which jobs are still waiting in memory to be sent. (If no jobs are waiting, the LCD shows NO JOB Press Menu, 2, 6. If you have multiple jobs waiting, use Press Stop/Exit. Canceling a Job While Scanning the Document You can cancel a job while you are scanning it into memory by pressing Stop/Exit.

  • Page 69: Basic Sending Operations

    Basic Sending Operations Contrast If your document is very light or very dark, you might want to set the contrast. S.LIGHT to send a very light document. Use document. Place the original face down in the ADF. Press Menu, 2, 2, 1. to select AUTO, Press 1 if you want to select additional settings.

  • Page 70: Composing Electronic Cover Page

    Composing Electronic Cover Page The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. (See , Page 7-5 and One Touch Dialing , Page 7-5.) Speed Dialing...

  • Page 71: Composing Your Own Comments

    Composing Your Own Comments You can set up two custom comments. Press Menu, 2, 2, 9. to choose position 5 or 6 for your customized comment and then press Set. Use the dial pad to enter your customized comment, and then press Set. (See , Page 4-3.) Entering Text...

  • Page 72: Always Send Cover Page

    Always Send Cover Page Make sure the Station ID is set up. This feature does not work without the Station ID. (See Setting Station ID You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

  • Page 73: Advanced Sending Operations

    Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. Place the original face down in the ADF. Press Menu, 2, 2, 0. Press to select and then press Set. Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings and go to Step 5.

  • Page 74: Delayed Fax

    Delayed Batch Transmission Before sending the delayed faxes, your Brother machine will economize by sorting all the documents in memory by destination and scheduled time. All delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.

  • Page 75: Setting Up Polling Transmit

    Setting Up Polling Transmit Polling Transmit is when you set up your machine to wait with a document so another fax machine can retrieve it. Place the original face down in the ADF. Press Menu, 2, 2, 7. Press to choose POLLED TX:ON, and then press Set.

  • Page 76: Auto Dial Numbers And Dialing Options

    One Touch keys are the 8 keys (numbers 01–16) located to the left of the dial pad. (For USA only) One Touch key 01 has been pre-programmed for the Brother fax-back system. One Touch key 02 has been pre-programmed for the CallManage long distance plan.

  • Page 77: Storing Speed Dial Numbers

    Even if you lose electrical power, numbers stored in memory will not be lost. You can store Groups (for Broadcasting) on the One Touch keys and Speed Note Dial. Storing Speed Dial Numbers You can store Speed Dial numbers, so you can dial by pressing only five keys (Search/Speed Dial, #, and the two digit location, and Fax Start).

  • Page 78: Setting Up Groups For Broadcasting

    Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch Group key (and Fax Start). First, you’ll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group.

  • Page 79: Dialing Options

    Dialing Options You can use your machine to make voice telephone calls, by dialing manually, or by using Search, One Touch or Speed Dial memory. When you dial an auto dial number, the LCD shows the name you’ve stored, or, if you haven’t stored a name, the fax number you’ve stored.

  • Page 80: Speed Dialing

    Speed Dialing Pick up the handset—OR—Press Hook. (See Storing Speed Dial Numbers When you hear a dial tone, press Search/Speed Dial, and then press # then the two-digit Speed Dial number. If you pressed Hook to dial the call, pick up the handset when the other party answers.

  • Page 81: Broadcasting

    Broadcasting Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Broadcast key, you can include Groups, One Touch locations, up to 100 Speed Dial locations, plus up to 50 manually dialed numbers (maximum of 166 locations if you did not use up any locations for Groups, access codes or credit card numbers).

  • Page 82: Access Codes And Credit Card Numbers

    Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers.

  • Page 83: Telephone Services

    Note What Does Brother’s “Distinctive Ring” Do? The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. You can dedicate the new phone number on your line to receiving only faxes.

  • Page 84: Do You Have Voice Mail

    You can register only one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the phone company in the USA and Canada that are shown in the Brother compatibility table below. Ring Pattern...

  • Page 85: Very Important

    VERY IMPORTANT If you have Voice Mail, or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the machine in MANUAL mode at all times while using the Distinctive Ring Feature.

  • Page 86: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. Press Menu, 2, 0, 2.

  • Page 87: Callmanage (For Usa Only)

    The IP $aver™ feature is accessed by pressing One Touch key 2 on your Brother MFC. Calls made without the use of the IP $aver™ will be processed over a traditional PSTN worldwide fiber optic network that provides flat, low long distance rates.

  • Page 88: Sending A Fax Using Callmanage (For Domestic And International Long Distance Calls Only!)

    Disclaimer To use the CallManage feature you must register for the service through CallManage, Inc. or its authorized agent, either on the web at www.callmanage.com/brother or by calling (toll free) 1-877-717-2722. This registration process will include selecting CallManage, Inc. or its underlying carrier as your carrier of record.

  • Page 89: Remote Fax Options

    Remote Fax Options Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when “Fax Storage” is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your machine stores the received fax in memory, then dials the fax number you’ve programmed, and forwards the fax message.

  • Page 90: Programming A Paging Number

    Programming a Paging Number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN); this activates your pager so you know you have a fax message in the memory. Press Menu, 2, 5, 1. Press until the LCD shows and then press Set.

  • Page 91: Setting Fax Storage

    Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Paging, or Remote Retrieval functions. The LCD will indicate when you have a fax stored in memory. (See , Page 9-4.) Retrieval Press Menu, 2, 5, 2.

  • Page 92: Remote Retrieval

    Remote Retrieval You can call your machine from any fax machine using touch tone and use a Remote Retrieval Access Code and other button presses to retrieve fax messages. Cut out the Remote Retrieval Access Card on the last page and keep it in your wallet as an aid.

  • Page 93: Remote Commands

    Remote Commands Follow the commands below to access features remotely. When you call your machine and enter your Remote Retrieval Access Code (1 5 9 will signal you with two short beeps to enter a remote command. Remote Commands Changing Fax Forwarding /Paging setting 1 OFF...

  • Page 94: Retrieving Fax Messages

    Retrieving Fax Messages Dial your fax number. When your machine answers, immediately enter your Remote Retrieval Access Code (1 5 9 As soon as you hear two short beeps, use the dial pad to press 9 6 2. Using the dial pad, enter the number (up to 20 digits) of the remote fax machine where you want your fax messages forwarded, followed by # #.

  • Page 95: Printing Reports

    Printing Reports MFC Settings and Activity Two reports require initial setup in the Help List: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu, 2, 4, 1. —OR— Press Menu, 2, 4, 2. Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.

  • Page 96: Using The Reports Key

    Enter the time to begin printing, in 24-hour format, and then press Set. (For example: enter 19:45 for 7:45 PM.) Press Stop/Exit. Using the Reports Key Press Reports. to select the report you want, and then press Set. Press —OR— Enter the number of the report you want to print.

  • Page 97: Making Copies

    Making Copies Using Your Machine as a Copier You can use your machine as a copy machine, making up to 99 copies at a time. The machine can stack the copies or collate (sort) them. Making a Single Copy Place the original face down in the ADF. Press Copy.

  • Page 98: Temporary Copy Settings

    Temporary Copy Settings You can improve your copies by using the Copy keys: Enlarge, Reduce and Options. These settings are temporary, and the machine returns to its default settings when you finish copying. Copying Using Multiple Settings You can try different combinations of settings for the best results.

  • Page 99: Using The Enlarge And Reduce Keys

    Using the Enlarge and Reduce Keys AUTO sets the machine to calculate automatically the reduction ratio that fits the size of your paper. ZOOM 1% increments. Options 100% 104% EXE->LTR Press Enlarge 150% 200% ZOOM Place the original face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 100: Using The Options Key

    Using the Options Key Use the Options key to temporarily change the copy mode (resolution), contrast and special copy options for the next fax only. See the explanations below the table. Press Menu Selections Options OPT:# OF COPIES NO. OF COPIES:XX OPT:COPY MODE AUTO/TEXT/PHOTO OPT:CONTRAST OPT:STACK/SORT STACK...

  • Page 101: Sorting Multiple Copies

    Sorting Multiple Copies Place the original face down in the ADF. Use the dial pad to enter the number of copies you want (up to 99). Press Options and Set. to select SORT, and then press Set. Press Press Copy. —OR— Press Special Copy Options You can save paper by copying either two or four pages onto one page.

  • Page 102: Changing Default Copy Settings

    Changing Default Copy Settings Press Menu and 3 to change default settings for Copy mode. These settings will remain until you change them again by pressing Menu. Adjust the Contrast and Quality settings. By pressing a number, you can adjust copy settings as shown in the following chart.

  • Page 103: For Dos Users

    Application Software Before working with your application software that runs on DOS, check that the Brother machine’s name appears in the printer selection of your application software. If the machine is not listed, you must install the printer driver that corresponds to HP LaserJet IIP’s emulations.

  • Page 104: Installing The Remote Printer Console

    (You can also operate the program with the keyboard.) Follow these steps to install the remote printer console program: Make sure your Brother machine is connected to your computer and is set to Online. Start your computer and go to the DOS prompt. If you are in Windows and return to the DOS prompt.

  • Page 105: Using The Remote Printer Console Main Program

    2138112 Byte [Enter] Setting [F1] Help [ESC] Exit Functions You can directly control the Brother machine, with Print Form. You can enter the setting mode to change other printer settings, such as, margin settings, continue mode, font and sleep mode.

  • Page 106: Remote Printer Console

    Remote Printer Console Current Printer Status Information Item Default Media Type Regular Paper Feed Paper Cassette Emulation*1 Laser Jet IIP Paper Size*1 Letter Orientation*1 Portrait Quality*1 Normal Copies*1 *1 The items can be set in the current printer status information dialog box. Printer Setup Category Print Setup Section Item...

  • Page 107: Page Setup Section

    Page Setup Section Item Default Left Margin Right Margin *2 Top Margin 0.5" Bottom 0.5" Margin Line / Page Xoffset Yoffset *1 These values (except Yoffset and Xoffset) are overidden by settings within your application software. *2 These values depend on the paper size settings. Font Configuration Item Default...

  • Page 108: Other Configuration

    Other Configuration Item Default Auto LF Auto CR Auto Wrap Auto Skip Console Configuration Category File Environment For more information on RPC, see the Help Information within the program. 12 - 6 F O R D O S U S E R S What This Item Does Selects Auto LF “On or Off”...

  • Page 109: Using Brother Machine As A Printer

    It runs in the background and monitors the printer status as it reports the current status or errors on your PC screen. Bi-directional Parallel Interface The Brother machine’s parallel interface enables it to send memory and printer setup information to the computer. Enhanced Memory Management...

  • Page 110: Printing From Your Pc

    Printing from Your PC Multi-purpose Paper Cassette The machine’s multi-purpose paper cassette can be adjusted to feed many sizes of paper: letter, legal, A4, B5 and A5 plain paper. When the machine receives print data from your computer, it loads paper from the paper cassette. Select the print command from your PC.

  • Page 111: Front Output Bin

    Front Output Bin The machine ejects paper with printed side face down into the output bin in the front of the machine. Unfold the output bin extension to support the printed pages. To prevent the possibility of transparencies smudging as they stack in the output bin, remove each transparency after it exits the machine.

  • Page 112: Loading One Sheet Of Paper

    Loading One Sheet of Paper You do not have to choose Manual Feed in the Setup dialog box of your printer driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal), with the side you wish to print on face up in the manual feed slot. Align the paper at the center of the manual feed slot and insert the paper into the manual feed slot until the front edge of the paper touches the paper feed roller.

  • Page 113: Printing On Thicker Paper And Card Stock

    Printing on Thicker Paper and Card Stock When the rear cover is lifted up, the machine has a straight paper path from the manual feed slot to the rear of the printer. Use this paper feed and output method when you want to print on thicker paper or card stock. Select manual feed mode in the printer driver.

  • Page 114: Simultaneous Printing/Faxing

    For optimum printing, use a recommended type of paper, especially plain paper and transparencies. For more information on paper specifications, consult your nearest Brother authorized sales representative or the place where you purchased your machine. Use labels or transparencies that are designed for use in laser printers.

  • Page 115: Printer Operations

    Printer Operations Reset Key You can clear data from the memory. Printing the Internal Font List You can print a list of the machine’s internal (or resident) fonts to see how each font looks before you select it. Press Menu, 4, 1, 1. Press Fax Start.

  • Page 116: Printer Driver Settings (For Windows Only)

    The printer drivers are on the supplied CD-ROM. The latest printer driver can also be downloaded from the Brother Solutions Center at http://solutions.brother.com. Features in the PCL Printer Driver (For Windows...

  • Page 117: Basic Tab

    Basic Tab *1 Select the Paper size, Multiple Page and Orientation. *2 Select number of Copies and Media Type. *3 Select Paper Source, First Page and Other Pages. P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S ®...

  • Page 118: Paper Size

    Paper Size From the drop-down box select the Paper Size you are using. Multiple Page The Multiple Page selection can reduce the image size of a page allowing multiple pages to be printed on one sheet of paper or enlarging the image size for printing on page on multiple sheets of paper.

  • Page 119: Collate

    Collate The collate selection is active if more than one copy is selected. With the collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected. If the collate check box is not selected then each page will be printed for all the copies selected before the next page in the document is printed.

  • Page 120: Advanced Tab

    Advanced Tab Change the tab settings by selecting one of the following icons: *1 Print Quality *2 Duplex Printing *3 Watermark *4 Page Setting *5 Device Option Print Quality Resolution You can change the resolution as follows: • 300 dpi •...

  • Page 121: Print Setting

    ® Print Setting (For Windows 95/98/98SE/Me Users Only) Print Setting is used for optimizing your print quality for the type of document being printed (Photos, Graphics or Scanned Images). When you choose Auto (Recommended), the printer automatically prints with the most suitable print settings.

  • Page 122: Watermark

    Watermark You can place a logo or text into your document as a Watermark by using a bitmap file as your source file or select one of the preset Watermarks. Print Watermark The Print Watermark feature offers printing choices of: On all pages On first page only From second page...

  • Page 123: Watermark Text

    You can change the size and the position of the Watermark on the page by selecting the Watermark and clicking the Edit button. If you want to add a new Watermark, click the New button and select Text or Bitmap from the Watermark Style.

  • Page 124: Page Setting

    Page Setting You can change the print size of your document with the Scaling feature. Check Off if you want to print the document as it appears on your screen. Check Fit to Paper Size, if your document has an unusual size, or if you have only the standard size paper.

  • Page 125: Device Options

    Device Options Set one of the following Printer Functions: Quick Print Setup Administrator Print Date & Time ® 14 - 10 P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S O N L Y )

  • Page 126: Quick Print Setup

    Quick Print Setup The Quick Print Setup feature allows you to quickly select driver settings. To view settings, simply click your mouse button on the task tray icon. This feature can be set to ON or OFF from the Device Options section. ®...

  • Page 127: Print Date & Time

    Print Date & Time When enabled the Print Date and Time feature will automatically print the date and time from your computers system clock on your document. Click the Setting button to change the Date and Time Format, Position and Font. To include a background with the Date and Time select Opaque.

  • Page 128: Accessories Tab

    Accessories Tab The Accessories Tab includes the settings for configuring the printer driver for what size paper is being used for each paper source. This tab also installs any additional options into the driver settings. Paper Source Setting To configure the paper size for each paper source, highlight the source from the Paper Source Setting list.

  • Page 129: Support

    Support The Support Tab provides driver version information and setting information. In addition there are links to the Brother Solution Center and Driver Update Web sites. Brother Solutions Center The Brother Solutions Center is a Web site offering information about your Brother product including FAQ’s , User Guides, Driver updates and Tips for...

  • Page 130: Features In The Printer Driver (For Windows ® 2000)

    Features in the Printer Driver (For Windows ® The Windows 2000 printer driver utilizes Microsoft’s uni-driver architecture. The following section describes the driver features and selections available for ® Windows 2000. General Tab Printing Preferences In the General tab, click the Printing Preferences... button to access the Layout tab.

  • Page 131: Layout Tab

    Layout Tab *1 Orientation Select the Orientation, which is how your document will be positioned on the paper (Portrait or Landscape). Portrait Landscape ® 14 - 16 P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S O N L Y )

  • Page 132: Pages Per Sheet

    *2 Pages Per Sheet You can select 1, 2, 4, 6, 9 or 16 pages to be printed on one sheet of paper. The image of each page will be reduced as needed to fit on the paper. 2 in 1 Paper/Quality Tab *1 Paper Source Possible paper sources are: Automatically Select, Auto, Upper Paper Tray,...

  • Page 133: Media

    *2 Media For the best print quality, select the type of media you are using: Regular Thick Paper Thicker Paper Transparency When using ordinary plain paper, select Regular. When using heavier weight paper, envelopes, or rough paper, select Thick Paper or Thicker Paper. For OHP transparencies, select Transparency.

  • Page 134: Graphic

    *2 Graphic Print Quality – You can change the resolution as follows: 600 × 600 dots per inch 300 × 300 dots per inch *3 Document Options Advanced Printing Features – You can Enable or Disable Advanced Printing Features from this selection. If you disable it, Page Order, Pages Per Sheet, Copy and Collate will be disabled.

  • Page 135: Device Settings Tab

    Device Settings Tab Form To Tray Assignment – This selection assigns the paper size to each paper source. For auto paper selection (Automatically Select) to work properly, the paper size set for each source must match the actual size of paper loaded. The available options are: B5 (JIS) Executive...

  • Page 136: Using The Windows -Based Brother Mfl-Pro Control Center

    Brother MFL-Pro Control Center Brother Control Center The Brother Control Center is a software utility that pops up on the PC screen whenever paper is placed in the automatic document feeder (ADF). This allows you to quite easily, with very few mouse clicks, access the most frequently used scanning applications.

  • Page 137: How To Turn Off Autoload

    MFC to your Windows Drivers for your version of Windows keys, make sure the Brother Control Center application is running on your PC. (For details about how to configure the Brother Control Center buttons to launch the application of your choice using the Scan keys, see , Page 15-4 to15-6.)

  • Page 138: Scan Image

    Scan to E-mail You can scan an original into your E-mail application as a file attachment. Although the Brother Control Center can be configured to send only black and white file attachments at one time, you can easily change this setting. (For...

  • Page 139: Brother Control Center Features

    Brother Control Center Features Auto Configuration During the installation process the Control Center checks your system to determine the default applications for E-mail, word processing and graphics viewer/editor. For example, if you are using Outlook as your default E-mail application, the Control Center automatically will create a link and a scanning application button for Outlook.

  • Page 140: Copy Operations

    Copy—allows you to use the PC and any Windows printer driver for enhanced copy functions. You can scan the page on the Brother MFC and print the copies using any of the features of the Brother MFC printer driver—OR—you can ®...

  • Page 141: Setting Up The Scanner Configurations

    If you see this screen it means you left-clicked a button in the Control Center window without first placing an original in the ADF. Place the original in the Brother machine’s ADF, and then click OK to return to the Control Center screen.

  • Page 142: Scan To File

    Scan to File Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings…...

  • Page 143: Scan To E-Mail

    Destination Folder PaperPort Folder—Select this checkbox to scan the original into your PaperPort folder. Other Folder—Select this checkbox, to scan the original as another file type and/or into another directory/folder. File—If you selected Other Folder, from the pull-down list select the type of file: PaperPort Files (*.MAX) Self Viewing Files (*.EXE)
  • Page 144 Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings… button. E-mail Application E-mail Package—From the pull-down list, select your E-mail application.
  • Page 145 Combine all files into one file when possible—Click this checkbox to combine all files of the same type into one file. (For Brother Color Models Only) Convert non-image files to color—Click this checkbox to convert all files that have been processed through OCR to color.
  • Page 146 Scan to Word Processor Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings…...
  • Page 147 OCR and document format that you want to use: OCR Package—From the pull-down list, select TextBridge Classic OCR if you want to use the OCR package that was installed with the Brother software. Click the OCR Settings… button to choose how the OCR application will read the pages you scan into your word processor application.
  • Page 148 User-Defined Button Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings…...
  • Page 149 Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings... button. Copy Settings Brother MFC-8500 Copies—Enter the number of copies you want to print. To change the copy options, click the Copy Options... button.

  • Page 150: Fax Settings

    To change the fax options, click the FAX Options… button. Click the OK button when you are ready to save your FAX settings. The Brother PC-FAX Properties screen appears: Select the Paper Size and Orientation (Portrait or Landscape) and click OK.

  • Page 151: Using Scansoft™ Paperport ® For Brother And Scansoft™ Textbridge

    U S I N G S C A N S O F T™ P A P E R P O R T ® ® ® for Brother is a document management application. ® to view incoming faxes and scanned documents. ®...

  • Page 152: Viewing Items In Scansoft™ Paperport

    ® F O R B R O T H E R A N D S C A N S O F T™ T E X T B R I D G E ® for Brother Desktop. You can see ®...

  • Page 153: Links To Many Other Applications

    Links to Many Other Applications ® PaperPort automatically recognizes many other applications on your computer and creates a “working link” to them. The Link Bar at the bottom of Desktop view shows icons of those linked applications. To use a link, drag an item onto one of the icons to start the application represented by the icon.

  • Page 154: Exporting Items In Other Formats

    Select the OK button to save your file, or Cancel to return to the PaperPort without saving it. Accessing the Scanner To choose the Brother Multi-Function Link it under the “Select scanner”—OR—“Select source” option in your software. ® From the PaperPort select the TWAIN or Scan button.

  • Page 155: Scanning A Document Into Your Pc

    This mode requires the most memory and longest transfer time. Brightness Brightness: Adjusting the brightness settings to obtain the best image. The Brother Multi-Function Link The default value is 0, representing an “average” setting. You can set the brightness level by dragging the slidebar to the right to lighten the image or to the left to darken the image.

  • Page 156: Contrast

    Contrast The contrast setting is adjustable only when you have selected one of the gray scale settings, but it is not available when Black & White is selected as the gray Scale. Increasing the contrast level (by dragging the slidebar to the right) emphasizes dark and light areas of the Image, while decreasing the contrast level (by dragging the slidebar to the left) ravels more detail in gray areas.

  • Page 157: Prescanning An Image

    PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution. A thumbnail version of the image will appear in the Scanning Area. This is only a preview of the image so you can see how it will look. The PreScan button is used to preview an image for cropping any unwanted portions from the image.

  • Page 158: Setting Up And Using Pc Fax

    Setting Up and Using PC FAX (For Windows Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link instructions are in the On-Line Documentation section of the Brother CD-ROM that is included with your MFC.

  • Page 159: Mfc Remote Setup

    MFC Remote Setup The MFC Remote Setup application allows you to quickly set up your MFC by taking advantage of the ease and speed of programming on your PC. When you access this application, the settings on your MFC will be downloaded automatically to your PC and displayed on your computer screen.

  • Page 160: Pc Fax Sending (For Windows Only)

    PC FAX Sending (For Windows The Brother PC FAX feature allows you to use your PC to send a file. You can create a file in any application on your PC, and then send it as a PC FAX. You can even attach a cover page note.

  • Page 161: Setting Up Sending

    Setting Up Sending To access the Sending tab from the Brother PC-FAX Setup dialog box by clicking the Sending tab. Outside line access Enter the number needed to access an outside line. This is sometimes required by the local PBX telephone system.

  • Page 162: User Interface

    User interface To select User Interface for the sending dialog box. You have a choice of the Simple Style or the Facsimile Style. Simple Style Facsimile Style ® 17 - 5 SETTING UP AND USING PC FAX (FOR WINDOWS O N L Y )

  • Page 163: Setting Up Speed Dial

    Setting Up Speed Dial Access the Speed Dial tab from the Brother PC-Fax Setup dialog box by clicking the Speed Dial tab. (To use the feature you must select the Facsimile Style user interface.) You can register any address or group on one of the ten Speed Dial buttons.

  • Page 164: The Address Book

    The Address Book From the Start menu, select Programs, Brother, Brother MFL Pro Suite, and then click Address Book. The Brother Address Book dialog box will appear: ® 17 - 7 SETTING UP AND USING PC FAX (FOR WINDOWS O N L Y )

  • Page 165: Setting Up A Member In The Address Book

    Setting Up a Member in the Address Book In the Brother Address Book dialog box you can add, edit and delete stored information for members and groups. In the Address Book dialog box, click the The Brother Address Book Member Setup dialog box will appear: In the Brother Address Book Member Setup dialog box, type the member’s...

  • Page 166: Setting Up A Group For Broadcasting

    If you repeatedly send the same PC-FAX to multiple recipients, you can combine members into a Group. In the Brother Address Book dialog box, click the The Brother Address Book Group Setup dialog box appears: Type the name of the new group in the Group Name field.

  • Page 167: Deleting A Member Or Group

    Deleting a Member or Group To delete a Member or Group: Select the Member of Group you want to delete. Click the delete Click OK when the Delete OK? Dialog appears. Exporting the Address Book You can export the address book to an ASCII text file (*.csv). To export the current telephone book: If you are creating a Vcard, you must first select the member.

  • Page 168: Importing To The Address Book

    Type the name of the file, and then select Save. Importing to the Address Book You can import ASCII text files (*.csv) or Vcards into your Address Book. To import an ASCII text file: From the Address Book select File, point to Import, and then click Text —OR—Click Vcard and go to Step 5.

  • Page 169: Setting Up Cover Page

    Type the name of the file, and then select Open. Setting Up Cover Page Access the Brother PC-FAX Cover Page Setting from the FAX Sending dialog box by clicking . The Brother PC-FAX Cover Page Setup dialog box will appear: ®...

  • Page 170: From

    You can enter information in each field. If you are sending a fax to multiple recipients, the recipient information will not Note be printed on the Cover Page. From You can enter information in each field. Comment Type the comment you want to add to the cover page. Select Cover Page Form Select the cover page form you want.

  • Page 171: Sending A File As A Pc-Fax Using The Simple Style

    From the File menu, select Print. The Print dialog box will appear: Select Brother PC-FAX as your printer, and then click OK. The FAX Sending dialog box will appear: In the To: field, type the fax number of the receiving party. You can also use the Address Book to select destination fax numbers.

  • Page 172: Sending A File As A Pc-Fax Using The Facsimile Style

    Create a file in Word, Excel, Paint, Draw, or any other application on your PC. From the File menu, select Print. The Print dialog box will appear: Select Brother PC-FAX as your printer, and then click OK. The FAX Sending dialog box will appear: 17 - 15 SETTING UP AND USING PC FAX (FOR WINDOWS ®...

  • Page 173: Setting Up Pc Fax Receiving

    Setting Up Your MFC Press Menu, 2, 1, 8. Press to select Press Stop/Exit. Running PC FAX Receiving Form the Start menu, select Program File, Brother, Brother MFL Pro Suite and then select “PC-FAX Receiving”. The PC FAX ® this Windows session.

  • Page 174: Setting Up Your Pc

    Setting Up Your PC Right-click the PC-FAX and then click PC-Fax RX Setup. The PC-Fax RX Setup dialog box will appear: In Ring Delay, select the number of rings before your PC answers incoming calls. In Save file to, use the Browse button if you want to change the path where PC- FAX files will be saved.

  • Page 175: Using Automatic E-Mail Printing

    Netscape Navigator Automatic E-Mail Printing can be configured for a multiple user account: In Brother Automatic E-Mail Printing you can set up more than one e-mail account on a single PC so you can print e-mail in each account automatically.

  • Page 176: Using The Brother Mfc With A New Power Macintosh G3, G4 Or Imac™/Ibook

    USB cable that is no longer than 6 feet (1.8 meters). To work with your MFC your USB Equipped Apple up with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1 (The Brother Scanner Driver works only with Mac OS 8.6/9.0/9.0.4/9.1) Using Brother Printer Driver with Your Apple ®...
  • Page 177 To print the document: From application software such as PaperPort Setup. You can change the settings for Paper Size, Orientation and Scaling, and then click OK. From application software such as PaperPort, click File menu and select Print. Click Print to start printing. If you want to change Copies, Pages, Resolution, Paper Source and Media Note Type, select your settings before clicking Print.

  • Page 178: Sending A Fax From Your Macintosh Application

    Sending a Fax from Your Macintosh You can send a fax directly from your Macintosh following steps: Create a document in a Macintosh application. To begin the fax transmission, select Print from the File menu. The Printer dialog box appears: When Printer is selected, the top button shows Print and the Address button is grayed.
  • Page 179 Click Send Fax. The Send Fax dialog box appears: The Address Book dialog box has two list boxes. The left box shows all the previously Stored Fax Numbers; the right box will show the Destination Fax Numbers as you select them. To address the fax, type a fax number in the Input Fax Number box.

  • Page 180: Setting Up Your Address Book

    Setting Up Your Address Book You can add new members and groups to your Address Book, even while you are addressing a fax. Adding a New Member To add a new member to the Address Book, in the Facsimile dialog box click Address.

  • Page 181: Adding A New Group

    Adding a New Group You can set up a group of multiple recipients. Click Group. The Group Setting dialog box appears. In the Group Name field, type a name for your Group. From the Stored Fax Numbers box select the recipients for your Group, and then click Your selection will appear in the box under the Group Name field.

  • Page 182: Using Brother Twain Scanner Driver With Your Apple Macintosh

    Using Brother TWAIN Scanner Driver with ® Your Apple Macintosh The Brother MFC software includes a TWAIN Scanner driver for Macintosh ® This Macintosh TWAIN Scanner driver can be used with application that supports the TWAIN specification. You can use PaperPort...

  • Page 183: Accessing The Scanner

    Run your PaperPort software. You will see the PaperPort right corner of your screen. The first time you use the Brother TWAIN driver, set it as the default by choosing the Select Source, and then click the PaperPort icon. Afterward, for each original you scan, choose Acquire Image by clicking ®...

  • Page 184: Settings In The Scanner Window

    Settings in the Scanner Window Image Resolution Choose the scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and transfer time, but can achieve a finer scanned image. (Each model has different resolutions. See Specification.) Scanning Area Set the Size to one of the following: •...

  • Page 185: Business Card Size

    Miscellaneous Brightness Adjust the brightness settings to obtain the best image. The Brother TWAIN Scanner driver offers 100 brightness settings (-50 to 50). The default value is 0, representing an “average” setting.

  • Page 186: Prescanning An Image

    Insert original in the ADF of the Brother MFC again. Adjust the settings for Resolution, Color Type (Gray Scale), Brightness, Contrast, and Size in the Scanner Setup dialog box, as needed.

  • Page 187: Optional Accessories

    Optional Accessories Paper Cassette #2 (Option) You can purchase the Paper Cassette #2 accessory (LT400) to use as a third paper source. Cassette #2 holds up to 250 sheets of 20 lb. (75 g/m Multi-purpose Paper Cassette #2: Basis Weight: Caliper: Moisture Content: Smoothness:...

  • Page 188: Important Information

    REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your MFC-8500 damages the telephone line, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance.

  • Page 189: Laser Safety

    If you are not able to solve a problem with your MFC, contact Brother Customer Service. (See Brother Numbers...

  • Page 190: Important-About The Interface Cable

    Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure. Caution Changes or modifications not expressly approved by Brother Industries, Ltd. may void the user’s authority to operate the equipment. WARNING Important—About the Interface Cable...

  • Page 191: Important

    This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Warranty You use the IEEE-1284 shielded parallel cable provided by Brother Industries, Ltd. (See Ordering Accessories and Supplies International E...
  • Page 192 Refer all servicing to Authorized Service Personnel. A list of Authorized Service Centers has been included for your convenience, or you may contact Customer Service for your nearest Brother Authorized Service Center. (See Brother Numbers, page i. ) To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).

  • Page 193: Trademarks

    • Use only the power cord indicated in this manual. Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is registered trademark of Brother Industries, Ltd.

  • Page 194: Troubleshooting And Routine Maintenance

    If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother fax-back system. (See , page i.) Numbers...
  • Page 195 Try to fax or receive again or call the other party to see what happened. Do not pull paper out until you read Page 22-4. Brother Customer Service at In USA: In Canada: In Montreal: 1-514-685-6464 • If you have installed the •...
  • Page 196 If the machine cannot reset itself and return to the date and time prompt, it will display MACHINE ERROR call Brother Customer Service and tell them the Machine Error number In USA: In Canada: In Montreal: 1-514-685-6464 Do not pull the paper out until you see page 22-4.

  • Page 197: Document Jam

    Document Jam The originals did not feed properly, or were too long. Lift the control panel. Carefully pull the document toward the front of the machine. Close the control panel. Press Stop/Exit. Paper Jam Before you can clear a printer jam error, you must find out where the paper is stuck.

  • Page 198: Paper Is Jammed In The Multi-Purpose Paper Cassette

    Paper is Jammed in the Multi-purpose Paper Cassette Pull the paper cassette out of the machine. Remove any crinkled sheets. Adjust the guides to fit. Press down the paper to flatten it in the paper cassette. Reinstall the paper cassette. Paper is Jammed near the Drum Unit Open the front cover.

  • Page 199: If You Are Having Difficulty With Your Machine

    If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1- 800-284-4329 (in USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal).
  • Page 200 Difficulty Machine does not answer when called No dial tone on the handset Sending Poor transmitting quality Try changing your resolution to FINE or SUPERFINE. Faxes Transmission report prints “Results:NG” When the receiving party says the picture is not clear When the receiving says vertical streaks appear on the faxes they receive...
  • Page 201 Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both. (See Pages 22-16 and 22-17.) Make sure the Brother TWAIN Driver is selected as the ® primary source. In PaperPort , click File | Select Source, highlight the Brother TWAIN Driver and click Select.
  • Page 202 Difficulty The machine cannot print full pages of a document. The machine prints first couple of pages correctly, then some pages have text missing. The machine cannot print full pages of a document. OUT OF MEMORY message occurs. My headers or footers appear when I view my document on the screen but do not up when I...
  • Page 203 Difficulty Software “Unable to write to Difficulties LPT1” or “LPT1 already in use” error message appears. “MFC is Busy” or “MFC Connect Failure” error message appears. Paper The machine does not load Handling paper. The LCD shows Difficulties CHECK DOCUMENT PAPER JAM The machine does not feed paper from the...
  • Page 204 Difficulty Printed pages contain white stripes. White Stripes or Faint lmages Printed pages are stained corona with toner or have vertical stripes. Dark Stripes or Toner Stains Printed pages have white sports in black text and graphic areas. White Spots Toner scatters and stains the printed page.
  • Page 205 Difficulty Printed pages are marked at regular intervals. Example of Regular Marking Printed pages are blurred at the center or at either edge. Blurred Page Ghost images appear on printed page. Ghost Images The drum unit is a consumable item and it is necessary to replace it periodically. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Suggestions Markings may disappear by themselves.

  • Page 206: Packing And Shipping The Machine

    Brother machine. 22 - 13 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...
  • Page 207 Cassette #2 to pack it separately. Pack additional parts (cord, paper cassette, printed materials) into the carton. If you are returing the MFC to Brother as part of the Exchange Service, pack Note only the MFC. Keep all separate parts to use with your “Exchange” machine.
  • Page 208 Close the carton and tape it shut. 22 - 15 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Layer Middle Layer...

  • Page 209: Routine Maintenance

    Routine Maintenance Keep your machine in optimum condition by cleaning it on a regular basis. It is a good idea to clean the drum unit during this routine. Avoid using thinners or other organic solvents and do not use water. Cleaning the Document Scanner Unplug the telephone line and then the power cord.

  • Page 210: Cleaning The Drum Unit

    WARNING Just after you have used the machine, some internal parts of the machine are extremely HOT! When you open the front cover of the machine, never touch the shaded parts as shown in the diagram below. Gently clean the scanner window by wiping with a clean soft dry cloth. Do not use isopropyl alcohol.

  • Page 211: Replacing The Toner Cartridge

    Discard the used toner cartridge according to local regulations. If you are not sure of them, consult Brother Customer Service. Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge. When discarding used toner cartridges, keep them separate from domestic garbage.
  • Page 212 WARNING Just after you use the machine, some internal parts of the machine will be extremely HOT! So, never touch the shaded parts shown in the illustration. Open the front cover and pull out the drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner.
  • Page 213 If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which is specially formulated to ensure top print quality. Using another brand of toner cartridge may void your machine’s warranty.

  • Page 214: Replacing The Drum Unit

    Reinstall the drum unit and close the front cover. Replacing the Drum Unit The machine uses a drum unit to create print images on paper. If the LCD shows CHANGE DRUM SOON, the drum unit is near the end of its life and it is time to purchase a new one.

  • Page 215: Checking The Drum Life

    Follow these steps to replace the drum unit: Open the front cover. Remove the old drum unit. Place the drum unit on a drop cloth or disposable paper to avoid scattering toner. Hold down the lock lever on the right and pull the toner cartridge out of the drum unit assembly.

  • Page 216: Glossary

    Glossary ADF (Automatic Document Feed) Refers to the number of pages that can be placed in the document feeder and fed one at a time automatically. Auto Dial List Listing of names and numbers stored in One Touch and Speed Dial memory, in numerical order.
  • Page 217 Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother machine uses the new number to simulate a dedicated fax line. drum unit A printing device for your machine.
  • Page 218 interval The preprogrammed time period between automatically printed Fax Activity Reports. You can print Activity Reports on demand without interrupting this cycle. LCD (liquid crystal display) The display screen on the machine that shows interactive messages during On-Screen Programming and defaults to the date and time when the machine is idle.
  • Page 219 Transmission Verification Report A listing of each transmission, showing caller ID, date, time and number of pages. True Type Fonts The fonts that are used in the Windows you install the Brother True Type Fonts, more types of fonts will be available for ® Windows applications.

  • Page 220: Specifications

    Automatic Redial Speaker Type Auto Answer Communication Source * “Pages” refers to the “Brother Standard Chart No.1” with MMR cording and Standard resolution. Specifications and printed materials are subject to change for improvement without prior notice. S - 1 MH/MR/MMR: 14400-2400 bps;...

  • Page 221: Printer

    CD-ROM Brother Printing System for Windows emulation mode of HP LaserJet IIP (PCL level 4) ® Windows 95/98/98SE/Me/2000 and Windows ® Workstation Version 4.0 driver supporting Brother Native Compression mode and bi- directional capability ® ® Apple Macintosh QuickDraw 8.6/9.0/9.0.4/9.1 Bi-directional parallel (IEEE 1284);...

  • Page 222: Computer Requirement

    Computer Requirement Operating System 95, 98, 98SE NT Workstation4.0 2000 Professional Operating System Apple ® Macintosh ® QuickDraw ® G3, G4, iMac or iBook with OS8.5, 8.5.1 (Only Printer) OS8.6/9.0/9.0.4/9.1 (Printer & Scanner) Electrical and Environment Temperature Warm-Up First Print Power Source Power Consumption Noise...

  • Page 223: Parallel Interface Specifications

    Parallel Interface Specifications Interface Connector Pin Assignment Pin No. Signal DATA STROBE DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 ACKNLG BUSY SLCT AUTO FEED N.C. 0V (S.G.) 0V (S.G.) USB (Universal Serial Bus) Interface Specifications Pin Assignment Pin No.

  • Page 224: Symbol Sets/Character Sets

    Symbol Sets/Character Sets *HP mode • ISO14 JIS ASCII • ISO57 Chinese • ISO11 Swedish • HP Spanish • ISO17 Spanish • ISO10 Swedish • ISO16 Portuguese • ISO84 Portuguese • ISO85 Spanish • PC-8 • PC-8 D/N • PC-8 Turkish •...
  • Page 225 The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see character set of Roman 8. S - 6 P R I N T E R...

  • Page 226: Index

    5-1 fax redial 6-2 transmission 6-2 Broadcasting 7-6 setting up Groups for 7-3 Brother accessories and supplies ii Brother numbers i Customer Service i fax-back system i Test Sheet, sending 1-2 warranties Canada vi Notice-Disclaimer of Warranties iii...
  • Page 227 Groups 7-6 One Touch numbers 7-5 pulse (rotary) (for Canada) 7-7 Speed Dial numbers 7-5 document jam 22-4 Drivers Windows printing 13-1 drum unit cleaning 22-17 installing 2-3 life remaining 22-22 replacing 22-21 Dual Access 6-3 Easy Receive 5-3 ECM (Error Correction Mode) 1-6 entering text 4-3 envelopes printing 13-2...
  • Page 228 2-9 failure 4-7 printer cleaning 22-16 emulation 13-1 jam 22-4 Printer Driver 14-1 printing 13-1 density 5-4 difficulties 22-6 PC software settings 13-1 quality 22-10 resolution S-2 specifications S-2 speed S-2 two-sided (manual duplexing) 13-2 for Brother ® ) 17-3...
  • Page 229 Scanning into PC OCR 16-3 ScanSoft™ PaperPort 16-1 Search 7-4 simultaneous printing/fax 13-6 Sleep mode 4-8 Software for DOS users 12-1 using Brother Control Center 15-1 ® ScanSoft™ Paper Port software using ® ScanSoft™ PaperPort OCR 16-1 Speaker Volume 4-5...
  • Page 230 video capture to PC 16-1 Voice calls FAX/TEL (double-ring) 5-2 voice mail Volume, setting beeper 4-5 handset 4-6 amplify (for Hearing-impaired) 4-7 ring 4-5 speaker 4-5 Warranties Canada vi Notice of Disclaimer iii USA iv, v ® Windows 13-1 I - 5 I N D E X...

  • Page 231: Remote Retrieval Access Card

    Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
  • Page 232 Fold Fold R - 2 C A R D...
  • Page 233 EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user s satisfaction.
  • Page 234 Brother International Corporation (Canada) Ltd. Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot recommend using them Telecommunications Regulations of that country and the power requirements of your multi-function center may not be compatible with the power available in foreign countries.

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