Brother FAX-878 User Manual

Brother FAX-878 User Manual

Brother fax machine user's guide
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FAX-878
Verion 0
®
ARL/ASA/NZ

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Summary of Contents for Brother FAX-878

  • Page 1 FAX-878 Verion 0 ® ARL/ASA/NZ...
  • Page 2 If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-878 Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the bottom of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
  • Page 3 ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 4: Safety Precautions

    ■ If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service. ■ If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the electrical socket.
  • Page 5: Choosing A Location

    SAVE THESE INSTRUCTIONS Choosing a location Place the fax machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the fax machine near a telephone socket and a standard, grounded electrical socket.
  • Page 7: Quick Reference Guide

    Quick Reference Guide Sending faxes Automatic transmission Insert the document face down in the ADF (up to 10 pages). Enter the fax number you want to call. Press Fax Start. Receiving faxes Select Receive Mode Press Receive Mode to select FAX ONLY, FAX/TEL, TAD:ANSWER MACH.
  • Page 8: Making Copies

    Dialling operations One-Touch Dialling Insert the document face down in the ADF. Press the One-Touch key of the number you want to call. Press Fax Start. Speed-Dialling Insert the document face down in the ADF. Press Search/Mute, then press # and the two-digit Speed-Dial number.
  • Page 9: Table Of Contents

    Using this Guide ... 1-1 Finding information ... 1-1 Symbols used in this Guide ... 1-1 Part names ... 1-2 FAX-878 control panel overview... 1-3 Fax tones and handshake ... 1-5 ECM (Error Correction Mode)... 1-5 Connections... 1-6 Connecting an external telephone ... 1-6 Connecting an external telephone answering device (TAD)...
  • Page 10 Changing the remote codes ... 5-6 Printing a fax from the memory... 5-7 Polling ... 5-7 Sequential Polling ... 5-8 Telephone Services ... 5-9 Caller ID (Caller IDentification) (Not available for some countries) ... 5-9 Advantages of Caller ID... 5-9 How Does the Caller ID Work?...
  • Page 11 Setting the Journal Period ... 9-1 Printing reports ... 9-2 How to print a report ... 9-2 Making copies...10-1 Using the fax machine as a copier... 10-1 Copy operations... 10-1 Making a single copy ... 10-1 Copy options: Single or Multiple copies, Sort/Stack, Reduce/Enlarge ...
  • Page 12 Troubleshooting ... 12-1 Error messages ... 12-1 Compatibility ... 12-4 Document Jam or Paper Jam ... 12-4 If you are having difficulty with the fax machine ... 12-6 Routine maintenance... 12-8 Cleaning the print head... 12-8 Cleaning the scanner... 12-9 Changing the ribbon ...
  • Page 14: Introduction

    Introduction Using this Guide Thank you for buying a Brother fax machine. This fax machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of the fax machine by reading this Guide.
  • Page 15: Part Names

    AC Power Connector Telephone Line Socket (LINE) External Telephone Line Socket (EXT.) Description Use to connect the fax machine to the electrical socket. Connect the fax machine to a telephone wall socket. Use when receiving or making voice calls. Use to connect the handset to the fax machine.
  • Page 16: Fax-878 Control Panel Overview

    With document in the ADF: Makes a copy. Without document in the ADF: Lets you access the Reports menu. Receive Mode Use to select how your fax machine will handle incoming calls. Fax Start Starts an operation, such as sending a fax. 1 - 3...
  • Page 17 Menu/Set The same key is used for menu and set operations. Lets you access the menu to program and store your settings in the fax machine. Press to scroll forward or backward to see a menu selection. —OR— You can press these keys to adjust the beeper, ring or speaker volume.
  • Page 18: Fax Tones And Handshake

    A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE. If the fax machine is set to the FAX ONLY mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, the fax machine will continue to send the “chirps”...
  • Page 19: Connections

    TAD on the same telephone line as the fax machine, the TAD answers all calls and the fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.
  • Page 20 Connections The external TAD must be connected as shown above. Set your external TAD to one or two rings. (The fax machine’s Ring Delay setting does not apply.) Record the outgoing message on your external TAD. Set the TAD to answer calls.
  • Page 21: Multi-Line Connections (Pabx)

    Multi-Line connections (PABX) Most offices use a central telephone system. While it is often relatively simple to connect the fax machine to a key system or a PABX (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you.
  • Page 22: Paper

    Thickness: 0.08 to 0.12 mm Capacity: up to 30 sheets The fax machine can only scan an image 208 mm wide, regardless of how wide the paper is. Do not use cardboard, newspaper, or fabric. Do not use paper: ■...
  • Page 23: How To Load Paper

    How to load paper To load paper Before you add paper, remove all of the paper from the paper tray. Fan the stack of paper well to avoid paper jams and mis-feeds. Tap the stack of paper so the edges are even. Gently insert the paper.
  • Page 24: On-Screen Programming

    On-Screen Programming User-friendly programming The fax machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections the fax machine has to offer.
  • Page 25: Navigation Keys

    Navigation keys You can access the menu mode by pressing Menu/Set. When you enter the menu, the LCD scrolls. Press 1 for Initial Setup —OR— Press 2 for Setup Receive menu —OR— Press 3 for Setup Send menu —OR— Press 4 for Cancel Job menu —OR—...
  • Page 26 Turn on if PABX (Private Automatic Branch Exchange) is connected to your machine. Sets the number of rings 02-10 (example for before your fax machine Australia) answers in FAX/TEL, FAX ONLY. Sets the time for 20-55(20) (for New “FAX/TEL pseudo-ring”...
  • Page 27 You can answer calls at ( 51, #51, an external or extension phone and use codes to ( 91, #91, turn the fax machine on 81 for New or off. You can also Zealand) transfer a voice call from your cordless phone to your fax machine.
  • Page 28 Options — Set the time of day in 24 hour format that the delayed faxes will be sent. Set up your fax machine with a document to be SECURE retrieved by another fax machine. You can send faxes from memory.
  • Page 29 (New Zealand only) The factory setting (option) is shown in bold. to select Options Sets the fax machine to forward fax messages or FAX FORWARD to store incoming faxes in FAX STORAGE the memory so you can retrieve them while you are away from your fax machine.
  • Page 30: Initial Setup

    Getting started Setting the Date and Time When the fax machine is not in use, it will display the date and time. If you set up the Station ID, the date and time displayed by your fax machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time.
  • Page 31: Setting The Station Id

    Setting the Station ID You should store your name or company name and fax number so they print on all fax pages that you send. The telephone number will appear only on cover pages and call back messages. It is important that you enter the fax and telephone numbers in the internationally standardised format, i.e.
  • Page 32: Entering Text

    Entering text When you are setting certain menu selections, such as the Station ID, you may need to type text into the fax machine. Most number keys have three or four letters printed on them. The keys for 0, # do not have printed letters because they are used for special characters.
  • Page 33: Setting The Beeper Volume

    Setting the Beeper Volume You can change the beeper volume. The default (factory) setting is LOW. When the beeper is on, the fax machine will beep when you press a key, make a mistake or after you send or receive a fax.
  • Page 34: Setting Pabx (Australia And New Zealand Only)

    Press Menu/Set. Press Stop/Exit. PABX and TRANSFER The fax machine is initially set to be connected with PSTN (Public Switched Telephone Network) lines. However, many offices use a central telephone system or Private Automatic Branch Exchange (PABX). It is not guaranteed that the unit will operate properly under all circumstances with a PBX.
  • Page 35: Setup Receive

    Setup Receive Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for the fax machine. You can choose the mode that best suits your needs. How it works The fax machine FAX ONLY (automatic automatically receive) answers every call as a fax.
  • Page 36: To Select Or Change Your Receive Mode

    Press Menu/Set, 2, 2. Press ▲ or ▼ to select how long the fax machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds) (20, 30, 40 or 55 for New Zealand).
  • Page 37: Fax Detect

    SEMI lets the fax machine receive the fax only if you’ve answered it at the fax machine.
  • Page 38: Printing A Reduced Incoming Fax (Auto Reduction)

    Printing a reduced incoming fax (Auto Reduction) If you choose ON, the fax machine automatically reduces an incoming fax to fit on one page of A4 size paper, regardless of the paper size of the document. Press Menu/Set, 2, 5.
  • Page 39: Advanced Receiving Operations

    Your caller will have to press the Start key to send the fax. For FAX/TEL mode only When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call.
  • Page 40: Changing The Remote Codes

    Pick up the handset and press Hook. Don’t hang up the call from the cordless phone until the voice call has been transferred to the fax machine. You will know when this is because you will no longer be able to hear or talk to the caller via the cordless phone.
  • Page 41: Printing A Fax From The Memory

    Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.
  • Page 42: Sequential Polling

    Enter the fax number you are polling. Press Fax Start. The machine makes the polling call at the time you entered. ■ If the other fax machine that you are calling has not been set-up for Polling, you will receive message CONNECTION FAIL. ■...
  • Page 43: Telephone Services

    Caller ID Service. ■ To PABX Users: Calling line identification signals are not generally delivered to your Brother fax machine if it is connected behind a private automatic branch exchange (PABX) system or other call routing device. Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls.
  • Page 44: How Does The Caller Id Work

    If # WITHHELD appears on the display, it means the caller intentionally blocked the transmission of his/her ID. ■ If no caller ID was transmitted to your fax machine, PICK UP PHONE will remain on the display. The Caller ID is Stored in Your Machine’s Memory The machine can store a maximum of the last 30 incoming caller IDs in the memory, along with the time and date of reception.
  • Page 45: Selecting A Caller Id From The Memory For Call Reply

    You can display the caller IDs currently stored in the memory and select the number of the caller you want your machine to dial. Call Reply is a convenient feature whereby your Brother fax can dial back a voice/fax call “on-hook” to the opposite party associated with a Caller ID number which has been captured into memory.
  • Page 46 To Activate Certain Network Services When Using Call Reply You may wish (in order to activate certain network services), to insert a special prefix to be dialled in front of the Caller ID number when using the Call Reply feature. For example, - Your outgoing Caller ID withheld The required prefix, typically three to six digits (including # and symbols) in length, may be inserted after displaying the desired...
  • Page 47: Telephone Service For Australia (Telstra ® Faxstream ® Duet ® )

    It is also a more efficient way of operating a Fax machine with an extension phone as you do not have to use the remote activation codes.
  • Page 48: Set The Distinctive Ringing To On

    When FaxStream extension and external phones will ring with a standard ring pattern. The fax machine will ring on the third ring with a standard ring pattern. All external and the extension phones will continue to ring, until you or a telephone answering device can answer the voice number.
  • Page 49: Telephone Service For New Zealand

    (TAD) to answer calls on the other number(s). (See the chart in the following page.) If you change the answer mode on the fax machine to FAX/TEL (F/T) or FAX ONLY mode, that setting will override the FaxAbility setup. In FAX/TEL (F/T) or FAX ONLY mode, your fax machine will answer all the phone numbers (including its own ring pattern).
  • Page 50: How To Turn Faxability Off Or On

    Waiting menu option to ON. See below. The machine can suspend Call Waiting when incoming faxes are being sent to you. Set the fax machine to Manual Mode. Press Menu/Set, 0, 4. Press ▲ or ▼ to select ON (or OFF).
  • Page 51: Telephone Service For Some Countries

    To have your external TAD answer only the main number, the fax machine must be in Manual Mode. ■ In FAX/TEL (F/T) or FAX ONLY mode, the fax machine will answer all numbers on the phone line. If you set the Distinctive Ringing to ON, the receive mode will turn to Manual mode automatically.
  • Page 52: Setup Send

    Setup Send How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number. One-Touch dialling Press the One-Touch key of the location you want to call. (See Storing One-Touch Dial numbers/Storing Junk Fax/Call numbers on page 7-1.) If the LCD shows NOT REGISTERED when you enter the...
  • Page 53: Fax Redial

    Do not use cardboard, newspaper or fabric. The ADF can hold up to 10 pages, feeding each one individually through the fax machine. Use standard 64 g/m 90 g/m paper when using the ADF; if you are using heavier paper, feed each sheet individually to prevent paper jams.
  • Page 54: Manual Transmission

    Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. Insert the document face down in the ADF. Pick up the handset or press Hook and listen for a dial tone. Enter the fax number you want to call. (You can enter the digits using the dial pad, or you can enter a One-Touch or Speed-Dial number, or you can call using Search/Mute.) (See How to dial on page 6-1.)
  • Page 55: Contrast

    Step 5. Enter a fax number. Press Fax Start to send the fax. The fax machine starts scanning the first page. Fax resolution When you have an document in the ADF you can use the Resolution key to change the setting temporarily (for this fax only).
  • Page 56: Multiple Resolution Transmission

    Enter the fax number, and press Fax Start. Cancelling a fax in progress If you want to cancel a fax, while the fax machine is scanning, dialling or sending it, press Stop/Exit. Cancelling a scheduled job You can cancel a fax job that is stored and waiting in memory.
  • Page 57: Advanced Sending Operations

    Advanced sending operations Composing the electronic Cover Page The cover page is sent to the receiving party’s machine. Your cover page includes the name or number stored in the One-Touch or Speed-Dial memory. If you are dialling manually, the name is left blank.
  • Page 58 Cover page for next fax only This feature does not work unless you have set up the Station ID. (See Setting the Station ID on page 4-2.) If you only want to send a cover page with a particular fax, this cover page will include the number of pages in your document.
  • Page 59: Broadcasting

    Enter the One-Touch and Speed-Dial numbers (one after the other), Search numbers or a Group number you have stored. Press Fax Start. The fax machine stores the document in memory, and then transmits it to all the numbers you entered.
  • Page 60: Call Reservation

    Call Reservation You can send a fax and let the other party know that you want to speak to him after the fax transmission is completed. The other fax machine will ring as if it was receiving a telephone call; if the other party picks up the handset, your machine will ring.
  • Page 61: Delayed Fax

    Press 2 if you have finished choosing settings, and then go to Step 6. Enter the fax number. Press Fax Start. The fax machine will wait until the time you have entered to send the fax. ■ The number of pages you can scan into the memory depends on the amount of data that is printed on each page.
  • Page 62: Setting Up Polled Transmit (Standard)

    Setting up Polled Transmit (Standard) Polled Transmit is when you set up the fax machine to wait with a document so another fax machine can call and retrieve it. Insert the document face down in the ADF. Press Menu/Set, 3, 8.
  • Page 63: Secure Polling

    Secure Polling is a way to keep your documents from “falling into the wrong hands” while the fax machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Your four-digit ID number must be entered on the fax machine that polls for your documents.
  • Page 64: Out Of Memory Message

    TX Lock System TX Lock lets you prevent unauthorised access to the fax machine. While TX Lock is ON, the following operations are available: ■...
  • Page 65 Setting up the password If you forget the TX Lock password, please contact your Brother dealer or Brother for assistance. Press Menu/Set, 0, 1. Enter a 4-digit number for the password. Press Menu/Set. If the LCD shows VERIFY:, re-enter the password.
  • Page 66: Quick-Dial Numbers And Dialling Options

    Quick-Dial numbers and dialling options Storing numbers for easy dialling You can set up the fax machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the name, if you stored it, or the number.
  • Page 67: Storing Speed-Dial Numbers/Storing Junk Fax/Call Numbers

    You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Mute, #, the two-digit number, and Fax Start). The fax machine can store 100 Speed-Dial numbers. If you want to store a Junk number, you have to set ANTI JUNK to ON in Step 6.
  • Page 68: Changing One-Touch And Speed-Dial Numbers

    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name stored there (or number) and will ask you to do one of the following: Press 1 to change the stored number.
  • Page 69: Setting Up Groups For Broadcasting

    Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Fax Start. First, you will need to store each fax number as a One-Touch or Speed-Dial number.
  • Page 70: Dialling Options

    Dialling options You can use the fax machine to make voice telephone calls by dialling manually or by using Search, One-Touch or Speed-Dial memory. You can use the handset to make calls. When you dial a quick-dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number...
  • Page 71: Search

    Mute Press Search/Mute to put a call on hold. You can replace the handset without disconnecting the call. Pick up the fax machine’s handset to release the call from hold. If you press Search/Mute without lifting the handset, this key works as the Search key.
  • Page 72: Tone Or Pulse

    Pick up the handset. Press #. Any digits dialled after this will send tone signals. When you hang up, the fax machine will return to the Pulse dialling service. 7 - 7 Quick-Dial numbers and dialling options...
  • Page 73: Remote Fax Options

    Press Menu/Set. ■ If you select BACKUP PRINT:ON, faxes will also be printed at your fax machine so you will have a copy if there is a power failure before it is forwarded. ■ If you select BACKUP PRINT:OFF, the data in the memory might be lost when there is a power failure.
  • Page 74: Setting Fax Storage

    Setting Fax Storage If you select Fax Storage, your fax machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the Remote Retrieval commands. Press Menu/Set, 8, 1. Press ▲ or ▼ to select FAX STORAGE.
  • Page 75: Remote Retrieval

    Remote Retrieval You can call your fax machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times.
  • Page 76: Remote Commands

    2 Fax Forwarding 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 1 Print a memory status list Enter the number of a remote fax machine 2 Retrieve all faxes 3 Erase faxes from the memory 97 Check the Receiving...
  • Page 77: Retrieving Fax Messages

    9 6 2. Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by # # (up to 20 digits).
  • Page 78: Printing Reports

    (For example: enter 19:45 for 7:45 P.M.) Press Stop/Exit. If you select 6, 12, 24 hours, 2 or 7 days, the fax machine will print the report at the selected time and then erase all jobs from its memory. If the fax machine’s memory becomes full...
  • Page 79: Printing Reports

    This information will remain until you pick up the handset or press Hook. Prints the Help List so you can see at-a-glance how to quickly program your fax machine. Lists names and numbers stored in One-Touch and Speed-Dial memory, in numerical order.
  • Page 80: Making Copies

    Making copies Using the fax machine as a copier You can use this fax machine as a copier. Always make sure you have paper in the paper tray before making copies. Copy Key Incoming faxes cannot be received on paper or into the memory while the fax machine is copying.
  • Page 81: Copy Options: Single Or Multiple Copies, Sort/Stack, Reduce/Enlarge

    Copy options: Single or Multiple copies, Sort/Stack, Reduce/Enlarge You can choose additional copy options. First, you can select the number of copies. Next, you can choose whether multiple copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated).
  • Page 82: Legal Limitations

    Legal limitations Any reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant authorities as to any particular questionable documents.
  • Page 83: Important Information

    Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord. Do not place anything in front of the fax machine that will block received faxes. Do not place anything in the path of received faxes.
  • Page 84: Important Information For New Zealand

    This product has no mains ON/OFF switch. It is therefore highly important that access to the mains plug and the mains socket to which the plug is connected, is never obstructed, in case for some reason the mains power to the machine must be quickly disconnected.
  • Page 85: S Specifications

    If a charge for local calls is unacceptable, the “Dial Button” should not be used for local calls. Only the 7-digits of the local number should be dialled from your telephone. Do not dial the area code digit or the “0” prefix. This equipment shall not be set to make automatic calls to the Telecom ‘111’...
  • Page 86 The Caller ID Information is presented in the form: Area Code + Directory number When dialling back, always insert a zero in front of the area code for a toll call and omit the area code for a local call, If a zero is inserted in front of the area code for a local call, the call will still proceed correctly but if the line has non-code access to another toll carrier, you should check with that carrier...
  • Page 87: Important Information For Some Countries

    ■ If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
  • Page 88 Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. This product has no mains ON/OFF switch. It is therefore...
  • Page 89: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. © 2008 Brother Industries, Ltd. All rights reserved.
  • Page 90: Troubleshooting And Routine Maintenance

    The most common error messages are shown below. You can correct most problems by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com ERROR MESSAGES...
  • Page 91 OVERHEATED WAIT TO COOL Poor phone line quality RECEIVE FAILED caused a communication error. Your fax machine is out of RIBBON EMPTY ribbon or the print cartridge RESET OR REPLACE is not properly installed. Troubleshooting and routine maintenance ACTION Set up the One-Touch or Speed-Dial number.
  • Page 92 2. Enter the fax number to which faxes will be forwarded. 3. Press Fax Start. If you have not set up your Station ID, you cannot enter fax transfer mode. If the error message still continues, contact Brother or your dealer for service.
  • Page 93: Compatibility

    Open the top cover by lifting the lever on the right side of the top cover. Pull the document toward the front of your fax machine. Document is jammed. Close the top cover. Press down on both sides of the top cover until it clicks.
  • Page 94: Paper Jam

    Open the top cover by lifting the lever on the right side of the top cover. Pull the jammed paper gently from the paper feeder toward the front of the fax machine as per diagram A. If you can’t, pull the jammed paper towards the back and remove it as per diagram B.
  • Page 95: If You Are Having Difficulty With The Fax Machine

    The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother or your dealer for service. Phone Line or Connections The fax machine Make sure receive mode is not set to MANUAL.
  • Page 96 If you answered at an extension phone, press your three-digit Fax Receive Code (default setting is answers, hang up. The fax machine If the fax machine is set to Fax Detect ON, it is more “hears” voice as sensitive to sounds. The fax machine may mistakenly fax tone interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones.
  • Page 97: Routine Maintenance

    Clean the print head when you want to improve the print quality and also as part of your routine maintenance. After you have just used the fax machine, some internal parts of the fax machine are extremely HOT! So please be careful.
  • Page 98: Cleaning The Scanner

    Changing the ribbon Your original ribbon that came with the fax machine may be either a starter (up to 30 pages) or full (up to 144 pages), and depends on the country you bought the machine in.
  • Page 99 Take the used ribbon out of the cartridge: 1 Snap out the upper and lower right white spools. 2 Slide the roll off the blue gear and lower left white spool. (Do not remove the blue gear and lower left white spool). Blue Gear White...
  • Page 100 Turn the upper left blue gear anti-clockwise to tighten the ribbon as shown. Turn the cartridge over and re-install it in your fax machine: Insert the recessed four holders. Press down on both sides of the top cover to close it securely.
  • Page 101: Glossary

    Auto Reduction Reduces size of incoming faxes. Backup Print Sets the fax machine to print a copy of every fax that is received and stored in memory. This is a safety feature so you will not lose message during a power failure.
  • Page 102 External telephone A TAD (telephone answering device) or telephone that is connected to your fax machine. F/T Ring Time The length of time that the Brother fax machine rings (when the receive mode setting is FAX/TEL) to notify you to pick up a voice call that it answered.
  • Page 103 Quick Dial List A listing of names and numbers stored in One-Touch and Speed-Dial memory, in numerical order. Remote Access Code Your own four-digit code (--- allows you to call and access the fax machine from a remote location. Resolution The number of vertical and horizontal lines per inch.
  • Page 104: Specifications

    Specifications General Type Memory Capacity Paper Tray Paper Output Printer Type (Liquid Crystal Display) Operating Environment Temperature: 5-35 °C Best Print Quality Power Source Power Consumption Dimensions 340 mm 147mm 271 mm Weight Copy Enlarge/Reduce S - 1 Specifications Desktop facsimile transceiver 512 KB 64 g/m –...
  • Page 105: Fax

    Compatibility Coding System Modem Speed Document Size Paper Size Automatic Document Feeder (ADF) Paper Tray Gray Scale Polling Types Contrast Control Resolution One-Touch Dial Speed-Dial Groups Broadcasting Automatic Redial Auto Answer Speaker Type Communication Source ITU-T Group 3 Modified Huffman (MH) 9600/7200/4800/2400 bps;...
  • Page 106 Memory Transmission Up to 20 pages * Out of Paper Reception Up to 25 pages * Starter Ribbon (Australia and NewZealand only) Refill Ribbon Rolls * “Pages” refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM mode). Specifications and printed materials are subject to change without prior notice.
  • Page 107 Index The items in all upper case represent LCD messages. ADF (automatic document feeder) ...6-2 Answering machine (TAD) ... 1-6, 5-1 Anti Junk ... 7-1, 7-2 Automatic fax receive ...5-1 Fax Detect ...5-3 fax redial ...6-2 transmission ...6-2 Broadcasting ...6-8 setting up Groups ...7-4 Call Back Message ...6-9 Call Reservation ...6-9...
  • Page 108: Menu Table

    HELP Help List ...9-2 Hold ...7-6 International calls ...6-8 Interrupting (a scheduled job) ...6-13 Jams ...12-4 LCD (Liquid Crystal Display) ... 1-3, 3-1 Maintenance, routine ...12-8 changing the ribbon ...12-9 cleaning the print head ...12-8 Manual dialling ...7-5 receive ...5-1 transmission ...6-3 Memory Status List ...9-2 Menu Table ...
  • Page 109 special characters ...4-3 Tone signals on Pulse line ...7-7 Troubleshooting ...12-1 error messages on LCD ... 12-1–12-3 if you are having difficulty incoming calls ...12-7 phone line difficulties ...12-6 printing or receiving faxes ...12-6 sending faxes ...12-6 Turning ...6-14 TX Lock ... 6-13–6-14 User Settings List ...9-2 Volume, setting beeper ...4-4...
  • Page 110: Index

    I - 4 Index...
  • Page 111: Accessory List

    (Not available in Australia and New Zealand) *For optimum print quality and product performance within published specifications, use only the correct Brother replacement ribbon. Brother does not recommend the use of consumables other than genuine Brother consumables. Failure to use the genuine Brother consumable may damage the machine and any repair required as a result may not be covered under warranty.
  • Page 112 A - 2...
  • Page 113 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support fax machines purchased in their own countries. ARL/ASA/NZ...

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