Diagnostic Error Messages - Dell D15S Service Manual

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Table 20. Diagnostic LED behavior (continued)
Blinking pattern
Amber
3
4

Diagnostic error messages

Table 21. Diagnostic error messages
Error messages
AUXILIARY DEVICE FAILURE
BAD COMMAND OR FILE NAME
CACHE DISABLED DUE TO FAILURE
CD DRIVE CONTROLLER FAILURE
DATA ERROR
DECREASING AVAILABLE MEMORY
DISK C: FAILED INITIALIZATION
DRIVE NOT READY
ERROR READING PCMCIA CARD
EXTENDED MEMORY SIZE HAS CHANGED
THE FILE BEING COPIED IS TOO LARGE FOR THE
DESTINATION DRIVE
A FILENAME CANNOT CONTAIN ANY OF THE
FOLLOWING CHARACTERS: \ / : * ? " < > | -
GATE A20 FAILURE
GENERAL FAILURE
White
Problem description
7
Intel ME (Management
2
CPU Power Cable Connection
Description
The touchpad or external mouse may be faulty. For an
external mouse, check the cable connection. Enable the
Pointing Device option in the System Setup program.
Ensure that you have spelled the command correctly, put
spaces in the proper place, and used the correct path name.
The primary cache internal to the microprocessor has failed.
Contact Dell
The optical drive does not respond to commands from the
computer.
The hard drive cannot read the data.
One or more memory modules may be faulty or improperly
seated. Reinstall the memory modules or, if necessary, replace
them.
The hard drive failed initialization. Run the hard drive tests in
Dell Diagnostics.
The operation requires a hard drive in the bay before it can
continue. Install a hard drive in the hard drive bay.
The computer cannot identify the ExpressCard. Reinsert the
card or try another card.
The amount of memory recorded in non-volatile memory
(NVRAM) does not match the memory module installed in the
computer. Restart the computer. If the error appears again,
Contact Dell
The file that you are trying to copy is too large to fit on the
disk, or the disk is full. Try copying the file to a different disk
or use a larger capacity disk.
Do not use these characters in filenames.
A memory module may be loose. Reinstall the memory module
or, if necessary, replace it.
The operating system is unable to carry out the command.
The message is usually followed by specific information.
Engine) Error
Issue
Suggested resolution
If problem persists,
replace the system board.
Timeout waiting on ME to
reply to HECI message
If problem persists,
replace the system board.
Troubleshooting
71

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