Axis P5512 User Manual page 45

AXIS P5512–E PTZ Dome Network Camera
Troubleshooting
Slow image update
Poor performance
Poor quality snapshot images
Screen incorrectly
configured on your computer
Overlay image is not displayed
Incorrect size or location of
overlay image
Browser freezes
Firefox 1.4 (or later) can
sometimes freeze on a slow
computer
Problems uploading files
Limited space
Motion Detection triggers unexpectedly
Changes in luminance
Storage and disk management problems
Video cannot be recorded
SD card cannot be mounted
Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect
the performance of the Axis product.
Poor performance may be caused by heavy network traffic, multiple users accessing the product,
low performance clients, use of features such as motion detection and event handling.
Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.
The overlay image may have been positioned incorrectly or may be too large. See Overlay Image
Settings in the online help for more information.
Lower the image resolution
There is only limited space available for the upload of your own files. Delete existing files to free
up space.
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Check that the SD card is not write protected (that is, read only).
Reformat the SD card and then click Mount.
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