Service - VeriFone Commander Site Controller Software Installation Manual

24
Hex Error Codes
Note:
Display Error Messages
Note:
XXX
B011.00
No Application
XXX
B011.00 Call HD C-01
XXX
B011.00 Call HD C-04

Service

For service and repair, contact the VeriFone Technical Support Center, which is
available for assistance 24 hours a day, 7 days a week,
at 888-777-3536.
Note:
Commander™ Site Controller Software Installation
To avoid confusion, uppercase letters displayed in the error codes are A,
C, E, F and the lowercase letters are d and b.
Hex Code
A8
A9
b1, b2, b3
"XXX" is a placeholder for the installed application.
Display Message
1.00.02
System OK
Error: 0001
1.00.02
1.00.02
Changes or modifications not expressly approved by VeriFone could void
the user's authority to operate this equipment.
Meaning
Operating System is installed, but there is no
application running.
Operating System and Application are
installed and running.
An error occurred during bootup due to
possible tampered software
Meaning
Application is installed and running
No application is installed
Error occurred at startup
Cannot detect internal Hard Drive.
July 25, 2013