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Use the search function, the navigation (left) or the following links: Start “Product overview” “Getting started” “Using the headphones” “FAQ/If a problem occurs ...” “Specifications” Sennheiser electronic GmbH & Co. KG Am Labor 1 30900 Wedemark Germany www.sennheiser.com Version: 11/20 A02 HD 250BT | 1...
Preventing damage to health and accidents ▷ Protect your hearing from high volume levels. Permanent hearing damage may occur when headphones are used at high volume levels for long periods of time. Sennheiser headphones sound exceptionally good at low and medium volume levels. ▷...
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Sennheiser or companies commissioned by Sennheiser and is not processed. Using the “Sennheiser Smart Control” app, you can update the firm- ware of the product for free via an Internet connection. If the device on which the app is installed is connected to the Internet, the follow-...
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Sennheiser does not accept liability for damage arising from misuse or improper use of this product and its attachments/accessories. Sennheiser is not liable for damages to USB devices that are not con- sistent with the USB specifications. Sennheiser is not liable for damages resulting from the loss of con- nection due to flat or overaged rechargeable batteries or exceeding the Bluetooth transmission range.
• the Sennheiser Smart Control app for configuring the head- phones and for additional functions www.sennheiser.com/smartcontrol A list of accessories can be found on the HD 250BT product page at www.sennheiser.com. Contact your local Sennheiser partner: www.sennheiser.com > “Service & Support”.
Model: HD 250BT Right Left Headband Ear cups Ear pads Microphone USB-C socket for charging Volume – button (volume down) On/off button pressing for 3 seconds activates the Bluetooth pairing mode Volume + button (volume up) 6 | HD 250BT...
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Incoming call and the rechargeable flashes red battery of the headphones is almost empty If the LED does not light up immediately during charging, clean the charging socket and charge the headphones until the LED lights up again (> 10). HD 250BT | 7...
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“Call ended” Call ended “More than xx % playtime” Rechargeable battery has the stated charge level “Recharge headset” Rechargeable battery is empty. Recharge the headphones. “Volume min” Volume set to minimum “Volume max” Volume set to maximum 8 | HD 250BT...
USB-A 2. Installing the Smart Control app on your smartphone The Sennheiser Smart Control app allows you to use all functions and settings of the headphones and to e.g. adjust the sound to your liking using the equalizer (> 13).
When the battery charge drops to a critical level, a voice prompt asks you to recharge the headphones (“Recharge headset”). Sennheiser recommends using the supplied USB cable and a com- patible standard USB power supply for charging the headphones. Charging the headphones' rechargeable...
Bluetooth device will be over- written. If you want to re-establish a connection with the overwritten Bluetooth device, you have to pair the headphones again. Paired and connected Bluetooth device Paired Bluetooth device (currently not connected) HD 250BT | 11...
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All active Bluetooth devices in the proximity of your Bluetooth device are displayed. 5. From the list of found Bluetooth devices, select “HD 250BT”. If necessary, enter the default pin code “0000”. 6. During pairing you hear the voice prompt “Pairing”. If pairing was successful, you hear the voice prompt “Connected”.
Installing the Smart Control app To make full use of all the settings and functions of the headphones, you need to have the free Sennheiser Smart Control app installed on your smartphone. Download the app from the App Store or Google Play and install it on your smartphone.
If Bluetooth is activated and the headphones cannot find a paired Bluetooth device within a few minutes, you hear the voice prompt “Lost connection”. The LED flashes red 3x. The headphones switch to standby mode. 14 | HD 250BT...
– you feel an even pressure on your ears. – a snug fit of the headband on the head is ensured. For optimal sound quality, the ear pads must completely rest on your ears. Left Right HD 250BT | 15...
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The rechargeable battery is empty. Recharge the rechargeable battery (> 10). In addition, the LED flashes red. “More than xx % battery The remaining battery charge is left” displayed as a percentage. “Recharge headset“ “More than xx % battery left“ 16 | HD 250BT...
The following music playback functions are only available when the headphones and the device are connected via Bluetooth. Some smartphones or music players may not support all functions. Playing/pausing music ▷ Press the multi-function button 1x. HD 250BT | 17...
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▷ Dial the desired number on your smartphone. If your smartphone does not automatically transfer the call to the headphones, select “HD 250BT” as the output device on your smartphone (see the instruction manual of your smartphone if necessary). 18 | HD 250BT...
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The microphone is muted. You hear the voice prompt “Mute on”. To continue the call and reactivate the microphone: ▷ Press the volume button for 2 seconds. The microphone is reactivated. You hear the voice prompt “Mute off”. HD 250BT | 19...
The sound effects are stored in the headphones. These sound settings are active even without using the Smart Control app, i.e. when you are using another Bluetooth device. 20 | HD 250BT...
Replacing the ear pads For reasons of hygiene, you should replace the ear pads from time to time. Spare ear pads are available from your Sennheiser partner. 1. Peel the ear pad up and away from the ear cup. 2. Assign the right ear pad to the right ear cup and the left ear pad to the left ear cup.
Sennheiser partner will coordinate the repair/replacement with you. Do not return a product with a defective battery to your dealer or Sennheiser partner unless requested to do so. To find a Sennheiser partner in your country, search at www.sennheiser.com/service- support.
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If a problem occurs that is not listed in the FAQ section or if the prob- lem cannot be solved with the proposed solutions, please contact your Sennheiser partner for assistance. To find a Sennheiser partner in your country, search at www.sennheiser.com > “Service & Support”. Leaving the Bluetooth transmission range Wireless calling and streaming are only possible in the Bluetooth transmission range of your smartphone.
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4. Press and hold the volume + button for 3 seconds. The LED on the headphones flashes purple 3x. The pairing list is deleted. The headphones then stay in Bluetooth pairing mode. The LED flashes red and blue. Menu Bluetooth on Hold Bluetooth off Hold Hold 24 | HD 250BT...
Bluetooth Version Bluetooth 5.0 compatible, class 1, BLE Transmission frequency 2,402 MHz to 2,480 MHz GFSK, π/4 DQPSK, 8DPSK Modulation Output power 10 mW (max) Profiles HSP, HFP, AVRCP, A2DP Codec aptX, aptX LL, AAC, SBC HD 250BT | 25...
Manufacturer Declarations Manufacturer Declarations Warranty Sennheiser electronic GmbH & Co. KG gives a warranty of 24 months on this product. For the current warranty conditions, please visit our website at www.sennheiser.com or contact your Sennheiser partner. In compliance with the following requirements •...
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Qualcomm Technologies International, Ltd., registered in the United States and other countries, used with per- mission. Other product and company names mentioned in the user documen- tation may be the trademarks or registered trademarks of their respective holders. HD 250BT | 27...