Limited Warranty; Warranty Period; Coverage; Service Procedure - Dolphin IBP-G4x16-2 User Manual

Limited Warranty

Dolphin Interconnect Solutions warrants this product to be free from manufacturing defects under the following terms:

Warranty Period

Dolphin warrants the product for one (1) year from the date of purchase. Extended warranties are available.

Coverage

To the extent permitted by applicable law, this warranty does not apply to:
•
Damages caused by operator error or non-compliance with instructions available for the product.
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Use or attempt to use or program firmware not approved by Dolphin.
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Damage which results from accident, abuse, misuse, neglected improper handling or improper installation; moisture,
corrosive environments, high voltage surges, shipping or abnormal working conditions.
•
Damages which results from violating the specified operating or storage temperatures and airflow.
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Damages caused by acts of nature, e.g. floods, storms, fire, or earthquakes.
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Damage caused by any power source out of range or not provided with the product.
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Normal wear and tear.
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Attempts to repair, modify, open or upgrade the product by personnel or agents not authorized by Dolphin.
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Products that have had the product serial number tampered with or removed.
•
Damage to the product caused by products not supplied by Dolphin.

Service Procedure

If the product proves defective during the Warranty Period, you should contact the seller that supplied you with the product, or if
you purchased it directly from Dolphin, email returnrequests@dolphinics.com to obtain a valid RMA number and instructions.
Products returned to Dolphin without a proper RMA number will not be serviced under this warranty.
IBP-G4x16-2 User's Guide Page 9