JVC KW-NT50HDT Software Update page 3

Troubleshooting
Symptoms
iHeart Link app cannot be operated with KW-NT50HDT or
KW-NT30HD.
"App Not Connected" appears on the KW-NT50HDT or
KW-NT30HD.
The station registration button [ ] is not active.
The tag registration button [Tag] is not active.
"Content Not Available" appears on the KW-NT50HDT or
KW-NT30HD.
"Request Timed Out" appears on the KW-NT50HDT or KW-
NT30HD.
"Stream Stopped" appears on the KW-NT50HDT or KW-
NT30HD.
Total Traffic Network Service information cannot be
received from iHeartRadio. (Only for KW-NT50HDT)
Remedies/Causes
Confirm that you are able to access the internet using 3G, EDGE, or Wi-Fi.
Confirm that the software versions of the navigation system and iHeart
Link app are following number or upper.:
KW-NT50HDT: 1.0.014.1900
KW-NT30HD: 1.0.013.1700
iHeart Link app: Version2.0.8
Start iHeart Link app on the iPod touch or iPhone that is connected to
the navigation system.
- Current station has already been saved.
- No more stations can be saved (100 stations have already been saved).
Delete unnecessary favorite stations from favorite station list.
- Current tag information has been already saved.
- Current song has no tag information.
Selected station is not being broadcast.
iPod touch or iPhone not connected. Confirm connection.
Data cannot be received from iHeartRadio server.
Internet connection is not good enough.
- Confirm that the location services feature on the iPhone or iPod touch
is turned on.
Next, confirm that location services for iHeart Link app is turned on.
- Set Hybrid TTN+ Mode to any setting other than Off (See page 2).
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