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DSP-1282 & DSP-1283 Crestron Avia™ DSP with Mitel® 8.0 PR3 Platform Configuration Guide Crestron Electronics, Inc.
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Crestron, the Crestron logo, Crestron Avia, and Crestron Toolbox are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Mitel is either a trademark or registered trademark of Mitel Networks Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
SIP endpoints registered to MiVoice Business (Mitel PBX). Topology The diagram below shows the network topology for integration of a Crestron Avia DSP endpoint with MiVoice Business (Mitel PBX). SIP Endpoint Integration with MiVoice Business (Mitel PBX) - Reference Network Configuration Guide —...
DSP blocks. Use the Crestron Avia tool to control and configure the Crestron Avia DSP devices on the network. Use the Crestron Toolbox™ software to discover and control all Crestron devices on the network.
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Known issues and limitations include: The DSP does not support Music on Hold when integrated with the Mitel PBX. No support for caller ID on the Crestron Avia DSP. No support for MWI on the Crestron Avia DSP. When registered to Mitel, the DSP is not available to accept calls after a power cycle unless the previous call is disconnected.
Connect VOIP port to network Device Discovery/Access Use the Crestron Toolbox and the Crestron Avia tool to discover and access the connected LAN and/or VOIP ports) DSP devices. Use the Help menu to assist when performing the discovery and configuration procedure.
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Input Configuration To configure the analog input: 1. Click Signal. Crestron Avia tool: Audio Input Configuration (1/4) 2. Under Analog In 1 (first row), double click Gain. In the new window set the following: a. Click Mute to Off. b. Select 33 for the Analog Gain.
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1. Under Phone In 1 (first row), click Analog Out (left-most column) and enter 0 as the decibel value. Crestron Avia Tool: Audio Output Configuration (1/3) 2. Under Analog Out 1, double click LVL. In the new window set the following: a.
1. With SIP selected, click the chevron at the right top corner to expand the window. Crestron Avia Tool: Phone Dialer, SIP Parameters Configuration 2. Enter the extension configured on Mitel for the Local Extension for this device. This example uses 5000.
Mitel Configuration This section describes the MiVoice Business system (Mitel PBX) configuration necessary to support registration of Crestron devices and connectivity to Public Switched Telephone Network (PSTN). NOTE: Confirm that the general installation and basic Mitel configuration have been administered.
Configure Codec Settings and Network Zones Configure codec settings to allow G711u and G711a codec negotiation. Click Voice Network > Codec Settings and configure the codec filtering as shown. Mitel: Codec Settings NOTE: By default, use zone 1 to negotiate G711u as the preferred codec. To configure Network Zone 1 to offer G711u as the preferred codec: 1.
Configure Network Element To create a network element for the PSTN gateway: 1. Click Voice Network > Network Elements. 2. Click Add. Mitel: Configure Network Element 3. Enter PSTN_GW for the Name (for this example). 4. Enter Other for the Type. 5.
Configure Class of Service To configure class of service: 1. Click System Properties > System Feature Settings > Class of Service Options. 2. Select 10 for the Class Of Service Number (for this example). 3. Click Change. Mitel: Class of Service Options 10 (1/9) 4.
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Mitel: Class of Service Options 10 (2/9) 12 • DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 Configuration Guide — 8341B...
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Mitel: Class of Service Options 10 (3/9) b. Click Yes for Music on Hold on Transfer. c. Click Yes for Call Park-Allowed To Park. Configuration Guide — 8341B DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 • 13...
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Mitel: Class of Service Options 10 (4/9) d. Clear the value for Auto Campon Timer. 14 • DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 Configuration Guide — 8341B...
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Mitel: Class of Service Options 10 (5/9) Configuration Guide — 8341B DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 • 15...
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Mitel: Class of Service Options 10 (6/9) 16 • DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 Configuration Guide — 8341B...
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Mitel: Class of Service Options 10 (7/9) Configuration Guide — 8341B DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 • 17...
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Mitel: Class of Service Options 10 (8/9) e. Click Yes for Public Network Access via DPNSS. 18 • DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 Configuration Guide — 8341B...
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Mitel: Class of Service Options 10 (9/9) f. Leave all other fields at the default values. 5. Click Save. Configuration Guide — 8341B DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 • 19...
Configure SIP Device Capabilities The SIP Device Capabilities window allows customization of features and options that the Mitel MiVoice System uses and accepts when communicating with Crestron devices. This example uses SIP Device Capabilities Number 10. 1. Click System Properties > System Feature Settings > SIP Device Capabilities.
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Mitel: SIP Device Capabilities - SDP Options Tab 3. In the SDP Options tab, do the following: a. Click Yes for Allow Using UPDATE For Early Media Renegotiation. b. Click Yes for Prevent the Use of IP Address 0.0.0.0 in SDP Messages. c.
Mitel: Configure Trunk Attributes 3. Click Change. 4. Enter a descriptive name such as Crestron for the Trunk Label. 5. Enter 10 (configured earlier) for the Class of Service. 6. Enter 0 for Dial In Trunks Incoming Digit Modification - Absorb.
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Mitel: SIP Peer Profile - Basic Tab 3. In the Basic tab, do the following: a. Enter a descriptive name for the SIP Peer Profile Label. This example uses Crestron. b. Select the Network Element from the drop-down menu. This example uses PSTN_GW.
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Mitel: SIP Peer Profile - Call Routing Tab 4. In the Call Routing tab, leave all fields at the default values. Mitel: SIP Peer Profile - Calling Line ID Tab 5. In the Calling Line ID tab, leave all fields at the default values. Configuration Guide —...
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Mitel: SIP Peer Profile - SDP Options Tab 6. In the SDP Options tab, click Yes for Allow Using UPDATE For Early Media Renegotiation. 26 • DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 Configuration Guide — 8341B...
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Mitel: SIP Peer Profile - Signaling and Header Manipulation Tab 7. In the Signaling and Header Manipulation tab, do the following: a. Select Yes for Allow Display Update. b. Select No for Require Reliable Provisional Responses on Outgoing Calls. 8. Leave all other tabs at the default values. Configuration Guide —...
2. Click Add. 3. Enter 9722657277-9722657279 for the Incoming DID Range. 4. Enter PSTN-Crestron as an optional Comment. Automatic Route Selection (ARS) Digit Modification Number Configure digit modification for outgoing calls on the SIP trunk to PSTN to absorb or inject additional digits according to the chosen dialing plan.
2. Select an unused Route Number. This example uses 10. 3. Click Change. 4. Select SIP Trunk for the Routing Medium. 5. Select Crestron for the SIP Peer Profile. 6. Enter 1 for the Digit Modification Number. 7. Select PSTN Access Via DPNSS for the Route Type.
ARS Digits Dialed ARS initiates the routing of trunk calls when a station dials certain digits. This example uses the prefix 5 to route calls to PSTN using Route 10. To configure ARS digits dialed: 1. Click Call Routing > Automatic Route Select (ARS) > ARS Digits Dialed. Mitel: ARS Digits Dialed 2.
Configure a User for Each Device/Phone Configure the Crestron Avia DSP device as a generic SIP phone that registers to the Mitel PBX. Configure a user for each phone and Crestron device used in this example. To configure a user for each device/phone (for this example): 1.
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Mitel: Add User - Service Profile 4. In the Service Profile tab, do the following: a. Enter 5000 (available DN) for the Number. b. Select Generic SIP Phone for the Device Type. Mitel: Add User - Device Details 32 • DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 Configuration Guide —...
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Mitel: Add User - Service Details Configuration Guide — 8341B DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 • 33...
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5. In the Service Details tab, do the following: a. Enter 10 for the Class of Service. b. Enter 9722657278 for the DID Service Number. c. Check Use DID Number for Outgoing Calls. d. Enter 10 for the SIP Device Capabilities. Mitel: Add User - Access and Authentication 6.
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Mitel: Add User - Keys This example configures another user with DN 5005. Configuration Guide — 8341B DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 • 35...
Configure a Call Forwarding Profile Configure call forwarding on the device via the Call Forwarding Profile. The example below describes the procedure to configure a Call Forward Type of Always from DN 5000 to DN 5005. 1. Click Users and Devices > Advanced Configuration > Call Forwarding Profile. 2.
Configure the Ring Group To configure the ring group: 1. Click Users and Devices > Group Programming > Ring Groups. 2. Click Add (not shown). 3. Enter 1 for Enter the number of records to change. 4. In the Define the Add Range Programming Pattern section, do the following (for this example): a.
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9. Click Save. 10. Similarly, add other members. This example added 5000, 5002, and 5005. 38 • DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 Configuration Guide — 8341B...
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This page is intentionally left blank. Configuration Guide — 8341B DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 • 39...
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Crestron Electronics, Inc. Configuration Guide — 8341B 15 Volvo Drive, Rockleigh, NJ 07647 2052161 Tel: 888.CRESTRON 10.18 Fax: 201.767.7656 Specifications subject to www.crestron.com change without notice.