Miele WER 865 WPS Excellence Operating Instructions Manual
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Miele WER 865 WPS Excellence Operating Instructions Manual

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Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essen-
tial to read these instructions before it is installed and used for the
first time.
en-GB
M.-Nr. 11 623 980

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Summary of Contents for Miele WER 865 WPS Excellence

  • Page 1 Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essen- tial to read these instructions before it is installed and used for the first time. en-GB M.-Nr. 11 623 980...

  • Page 2: Table Of Contents

    Before using for the first time ................18 Miele@home ......................19 1. Set the language ..................... 20 2. Setting up Miele@home .................. 20 3. Set clock format ....................21 4. Remove the transit bars .................. 21 5. Commissioning TwinDos ................. 22 6.
  • Page 3 Water softeners ....................63 Dispensing aids ....................63 Fabric conditioner and liquid starch ..............63 Recommended Miele detergents ................ 65 Recommended detergents in accordance with Directive (EU) Nr. 1015/2010..66 Cleaning and care ..................... 67 Cleaning the external casing and the control panel ..........67 Cleaning the detergent dispenser drawer ............
  • Page 4 Contents Problem solving guide ..................71 The programme does not start................71 Fault message after a programme has been interrupted........72 Fault message at the end of a programme ............73 Messages or faults with the TwinDos system ............. 75 General problems with the washing machine .............
  • Page 5 Maximum rinse level..................107 Soak duration ....................107 Longer Pre-wash Cottons ................107 Gentle action ....................107 Anti-crease ..................... 107 Network ....................... 108 Miele@home ....................108 SmartGrid ....................... 109 Remote control....................109 RemoteUpdate ....................110 Appliance parameters ..................111 Legal information.................... 111 Copyrights and Licences................

  • Page 6: Caring For The Environment

    / recycling centre for electrical and electronic ap- pliances, or contact your dealer or Miele for advice. You are also respons- ible for deleting any personal data that may be stored on the appliance being disposed of. Please ensure that your old appliance poses no risk to children while being stored prior to disposal.

  • Page 7: Warning And Safety Instructions

    It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from in- correct or improper use or operation.
  • Page 8 Warning and Safety instructions  The washing machine can only be used by people with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it safely and recognise and understand the con- sequences of incorrect operation.
  • Page 9  Faulty components must only be replaced by genuine Miele ori- ginal spare parts. Only when these parts are fitted can Miele guaran- tee the safety standards of the machine.  The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary.
  • Page 10 Warning and Safety instructions  If the electrical connection cable is faulty it must only be replaced by a Miele authorised service technician to protect the user from danger.  The machine must be isolated from the electricity supply when cleaning and maintaining the machine and in the event of a fault.
  • Page 11 Warning and Safety instructions Correct use  Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the elec- tronic control unit may be impaired at temperatures below freezing point.
  • Page 12 If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaling agent which is available to order online at www.miele.co.uk or from Miele. Strictly observe the instructions on the packaging.
  • Page 13  A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.

  • Page 14: Operating The Washing Machine

    Operating the washing machine Control panel a Sensor  To go back a level in a menu. b Touch display c Start/Stop sensor control Touching the Start/Stop sensor control starts the selected programme or can- cels a programme that has already been started. The programme can be star- ted as soon as the sensor control is flashing on and off.

  • Page 15: Main Menu

    Values set pre-  MobileStart viously are not saved. MobileStart enables you to operate your  11:02  washing machine remotely with the Miele@mobile app.    Remote control  setting must be switched on. Programmes Favourites...

  • Page 16: Examples On How To Operate The Machine

    Operating the washing machine Extrasmenu (multiple selection) Examples on how to operate the machine  Extras 11:02  Option lists   Quick Extra rinse Programmesmenu (single selection)  11:02 Programmes    SingleWash Water plus Cottons Minimum iron ...
  • Page 17 Operating the washing machine Setting numerical values Pull-down menu You can set numerical values in some The pull-down menu can be used to menus. display information, e.g. about a wash programme. Clock display    Overview 11:02  Temperature Spin speed ...

  • Page 18: Before Using For The First Time

    Before using for the first time Remove the detergent cart-  Damage resulting from incorrect ridges and the drain hose el- installation and connection. bow from the drum Installing and connecting the wash- ing machine incorrectly will cause Two detergent cartridges for automatic serious property damage.

  • Page 19: Miele@Home

    - a WiFi network Therefore, the availability of featured functions cannot be guaranteed. - the Miele@mobile App - a Miele user account. The user ac- Miele@home availability count can be created via the The ability to use the Miele@mobile app Miele@mobile App.

  • Page 20: Set The Language

    6 steps of the initial commissioning process. Skip Continue 1. Set the language  To set up Miele@home now: Touch You will be asked to select the language Continue  sensor control. you require for the display. It is possible Tip: To postpone setup until later:...

  • Page 21: Set Clock Format

    Before using for the first time 3. Set clock format 4. Remove the transit bars The time of day can be displayed in 12-  Damage resulting from failure to hour or 24-hour clock format. remove the transit bars.  Select the clock format you want and Failure to remove the transit bars can confirm this with the  sensor con-...

  • Page 22: Commissioning Twindos

     Confirm the preset value with the  sensor control, or change the Settings for compartment  value. The procedure for Miele UltraPhase 1 UltraPhase 1 and Miele UltraPhase 2 is described be- low. The procedure for other detergents  Hardness level I 46 ml is similar.
  • Page 23 Before using for the first time  Remove the foil from the detergent  Push the UltraPhase 1 detergent cartridge. cartridge into compartment 1 until it locks into position. The following message appears in the display:   Now enter the settings for UltraPhase 2 ...
  • Page 24 Before using for the first time Settings for compartment  The dispensing quantity for UltraPhase 2 is preset for  (hard- ness level II). Dosage for comp.  11:02  Push the UltraPhase 2 detergent cartridge into compartment 2 until it  Confirm the preset value with the locks into position.

  • Page 25: Start The Calibration Programme

    Before using for the first time 6. Start the calibration pro- gramme For optimum water and energy con- sumption and excellent wash results, it is important to calibrate the washing machine. To do this, the Cottons programme must be run without laundry. No other programmes can be started until calibration has been carried out.

  • Page 26: Washing Environmentally And Economically

    This will keep the energy and water and odours to build up in the washing consumption to a minimum in relation machine. Miele therefore recommends to the size of the load. cleaning the washing machine once every month.

  • Page 27: Feedback

    Washing environmentally and economically 2. Actual consumption Feedback You can view information about the en- You can view the actual amount of en- ergy and water consumption of your ergy and water used by a programme washing machine with the pull-down both during and at the end of the pro- menu.

  • Page 28: Prepare The Laundry

    1. Prepare the laundry Tip: Stains (e.g. blood, egg, coffee, tea) can be pre-treated using some handy tricks which can be found in the Miele guide to laundry care.  Damage due to solvent-based cleaning agents Cleaning agents containing benzine, stain remover, etc., can damage...

  • Page 29: Select A Programme

    2. Select a programme Switching on the washing ma- Selecting a programme chine  Touch the Programmes sensor.  Press the  control.  11:02  Programmes The interior drum lighting will come on. Cottons Minimum iron   2:39 1:59 The drum lighting will go out automat- ically after 5 minutes.

  • Page 30: Select Programme Settings

    3. Select programme settings 2. Select the detergent Selecting a temperature When using Miele's 2-phase system You can alter the preset temperature you must set the colour of the laundry. of a wash programme.  Select Whites for loads of white items,...
  • Page 31 3. Select programme settings Selecting Extras Selecting stains You can supplement the wash pro- In order to clean stained laundry more grammes with Extras. effectively, you can choose from a list of various types of stains. The wash  Touch the Extras  sensor control.

  • Page 32: Load The Washing Machine

    4. Load the washing machine Open the door Close the door  Reach under the door grip and pull  Make sure that no items are caught the door open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laun- dry.

  • Page 33: Add Detergent

    UltraPhase 1 and UltraPhase 2 single- use cartridges are available to order from Miele, your Miele dealer or via the Miele online shop. Activating TwinDos dispensing TwinDos dispensing is automatically ac- tivated for all programmes in which dis- pensing is possible.
  • Page 34 5. Add detergent Level of soiling Replacing detergent cartridges The level of soiling in laundry is split Make sure the washing machine is into three settings: switched on before replacing the deter- gent cartridge. This will ensure that the -  Light counter is set to 0 and the fill level in- No visible soiling or stains...

  • Page 35: Detergent Dispenser Drawer

    5. Add detergent Adding fabric conditioner Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging. Ensure that TwinDos dispensing is deactivated. Adding detergent ...
  • Page 36 5. Add detergent Tips on dosing Using liquid detergent with a pre- wash Adjust the detergent dosage to the level of soiling of the laundry and the size of Liquid detergent cannot be used for the the load. Reduce the amount of deter- main wash if the pre-wash has been se- gent with smaller loads (e.g.

  • Page 37: Capdosing

    Each capsule contains the correct amount for one wash cycle. Caps are available to order from Miele or from the Miele online shop (see the end of this booklet for contact details).  Capsules pose a health risk.
  • Page 38 5. Add detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the  compartment is solely via the capsule. Do not add any additional fabric con- ditioner to the  compartment.  Remove the empty capsule at the end of the programme.

  • Page 39: Starting The Programme

    6. Starting the programme Starting the programme Adding laundry during a pro- gramme sequence The programme can be started when the Start/Stop sensor control is flashing Laundry can be added or removed at on and off. any time.  Touch the Start/Stop sensor control. ...

  • Page 40: End Of Programme

    7. End of programme End of programme The door remains locked during the anti-crease phase and Finish/Anti-crease Unlock with “Start/Stop” appear in the display.  Touch the Start/Stop sensor control. The door will unlock. The drum lighting will come on. Tip: The door unlocks automatically at the end of the anti-crease phase.

  • Page 41: Spinning

    Spinning Final spin speed in the pro- Programme gramme Cottons 1600 When a programme is selected, the op- ECO 40-60 1600 timum spin speed for this wash pro- Minimum iron 1200 gramme is shown in the display. Delicates A faster spin speed can be selected for QuickPowerWash 1600 certain wash programmes.
  • Page 42 Spinning Omitting the final spin (Rinse Interim spin hold) There is a spin cycle after the main wash and between the rinses. A reduc-  Select the Extra. Rinse hold tion in the final spin speed will also re- If Rinse hold is selected, the laundry re- duce the interim spin speed as appro- mains in the water following the final priate.

  • Page 43: Programme Chart

    Programme chart Cottons 90 °C to cold Max. load 9.0 kg Items Cotton, linen or mixed fibre fabric, e.g. table linen, underwear, T- shirts, etc. Where particularly high levels of hygiene are required, please select a temperature of 60 °C or higher. ECO 40-60 Max.
  • Page 44 Programme chart Automatic plus Cold to 40 °C Max. load 6.0 kg Items Mixed loads of garments sorted according to colour which are suit- able for the Cottons and Minimum iron programmes The wash parameters (e.g. water level, wash rhythm and spin speed) are adjusted automatically in this programme to ensure the best possible care and wash result for each item.
  • Page 45 Programme chart Denim Cold to 60 °C Max. load 3.0 kg - Wash denim inside out. - Dark textiles often contain excess dye and should be washed sep- arately several times before being included in a mixed load. There- fore, wash light and coloured items separately. - Close any zips, do up buttons, etc.
  • Page 46 Programme chart Outerwear Cold to 40 °C Max. load 2.5 kg Items Performance outerwear (e.g. jackets and trousers) made from mem- brane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®, etc. - Zip up or close any jackets with Velcro before washing. - Do not use fabric conditioner. - If required, these items can also be re-proofed using the Proof- ing programme.
  • Page 47 Programme chart Down duvets Cold to 60 °C Max. load 2.5 kg 1 down duvet 2.20 m x 2.00 m Items Quilts, duvets and pillows with feather or down filling - Remove air from the laundry before washing to prevent an excess- ive build-up of foam. To do this either push the items into a narrow laundry bag to compress them or tie them together with a wash- able strap.
  • Page 48 Programme chart First wash Cold to 40 °C Max. load 2.0 kg Items New items made of cotton, towelling and polyester fabric Use this programme to wash any manufacturing residues out of new items. Separate rinse Max. load 8.0 kg Items Rinsing hand-washed items Reduce the spin speed for items which crease easily.
  • Page 49 Cleaning the washing machine will significantly reduce bacteria, mould and biofilm, as well as prevent the build-up of unpleasant odours. - Optimum results can be achieved by using Miele’s IntenseClean washing machine cleaner. Alternatively, a universal powder deter- gent can be used.

  • Page 50: Extra Options

    Extra options You can use the extra options buttons Pre-ironing to augment the wash programmes. In order to reduce creasing, the laundry undergoes a smoothing process at the Quick end of the programme. Reducing the The programme duration is reduced. maximum load by 50 % will achieve a Mechanical action and energy usage better result.

  • Page 51: Intensive

    Extra options Intensive Extra quiet For hard-wearing laundry that is very This option reduces noise levels during heavily soiled. Cleaning efficiency is in- the wash programme. Use this if you creased through more intense mechan- want to wash during quiet periods (for ical action and the application of more instance when children are sleeping).

  • Page 52: Wash Programme Chart - Extras

    Wash programme chart - Extras Quick Water plus Extra rinse SingleWash Pre-ironing      Cottons ECO 40-60 – – – – –      Minimum iron      Delicates   ...
  • Page 53 Wash programme chart - Extras Allergo- Extra Pre-wash Soak Intensive Extra quiet Rinse hold Wash gentle        – – – – – – –           ...

  • Page 54: Programme Sequence

    Programme sequence Main wash Rinses Spinning Water Wash Water Rinses level rhythm level 1,2,3     Cottons     ECO 40-60 2–3     Minimum iron     Delicates    ...
  • Page 55 Programme sequence Special features in the pro-  = low water level gramme sequence  = medium water level Anti-crease:  = high water level At the end of the programme the drum  = intensive rhythm continues to turn at intervals for up to 30 minutes to help prevent creasing.

  • Page 56: Cottons

    PowerWash PowerWash is activated automatically PowerWash is a washing technique de- in the programmes listed above. veloped by Miele. It is activated in the following programmes: PowerWash is deactivated if: - Cottons (with small and medium load - The selected final spin speed is less sizes) than 600 rpm...

  • Page 57: Changing The Programme Sequence

    Changing the programme sequence Changing a programme (safety Cancelling a programme lock) You can cancel a wash programme at any time after it has started. A programme, temperature, spin speed or selected options cannot be changed  Touch the Start/Stop sensor. once the machine has been success- The following will appear in the display: fully started.

  • Page 58: Garment Care Label Symbols

    Garment care label symbols Drying Washing The number of dots indicates the dry- The figure quoted in the bucket is the ing temperature maximum temperature the garment can be washed at. The number of  Normal temperature bars under the symbol indicates the ...

  • Page 59: Favourite Programmes

    Favourite programmes Creating favourites To enter a name You can save your own customised It is best to select short, memorable wash programmes under names of your names. choice.  Touch the letters or characters you want. Option 1  Confirm with the Save sensor.

  • Page 60: Washing Assistant

    Washing assistant The wash assistant helps you with Tip: You can add individual programme loads consisting of items with different settings, e.g. Extras, before you start care instructions. The washing machine the programme. will use the list of items to put together a suitable wash programme.

  • Page 61: Timer

    Timer The Timer can be used to set the time Deleting the timer you wish a programme to finish or start The selected time for the timer can be at. The programme start can be delayed changed before the programme starts. by up to 24 hours.

  • Page 62: Smartstart

    Timer Setting the timeframe SmartStart If you have activated the SmartGrid The SmartStart function lets you function in Settings, SmartStart by define a period of time during which will appear in the display SmartFinish by your washing machine will start auto- instead of Start at Finish at...

  • Page 63: Detergent

    Detergent The correct detergent Dispensing aids All detergents produced for automatic Use dispensing aids, (e.g. balls) if these washing machines are suitable. Follow are supplied with the detergent, particu- the manufacturer's instructions and larly when using liquid detergent. dosage recommendations on the pack- Refill packs of detergent aging.
  • Page 64 Detergent TwinDos dispensing Adding fabric conditioner or li- quid starch separately One of the automatic dispensing con- tainers must be filled with fabric condi- Prepare the starch in accordance with tioner. the manufacturer's instructions on the packaging.  Select the programme.

  • Page 65: Recommended Miele Detergents

    Detergent Recommended Miele detergents Miele detergents have been specially designed for day-to-day use in Miele wash- ing machines. See “Detergents and care products” for more information about these detergents. Miele Miele single-use capsules UltraPhase 1 and 2   ...

  • Page 66: Recommended Detergents In Accordance With Directive (Eu) Nr. 1015/2010

    Detergent Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 The recommendations apply to the temperature ranges given in the Programme chart. Universal Coloureds Delicates and Specialist woollens detergent   Cottons – –   ECO 40-60 – – ...

  • Page 67: Cleaning And Care

    Cleaning and care Cleaning the external casing Cleaning the detergent dis- and the control panel penser drawer  Washing at low temperatures and the Risk of electric shock! use of liquid detergent can lead to a Mains voltage is present when the build-up of bacteria in the detergent washing machine is switched off dispenser drawer.
  • Page 68 Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thor- oughly after using liquid starch a few times.

  • Page 69: Cleaning The Drum (Hygiene Info)

    To clean the system, you either need a “TwinDosCare” cleaning cartridge (only available in selected countries) or an empty TwinDos container. Both are available from the Miele online shop. The washing machine has a cleaning programme for the TwinDos system. Running the cleaning programme will clean the hoses inside the washing ma- chine.

  • Page 70: Cleaning The Water Inlet Filter

    Cleaning and care  First turn off the stopcock. Cleaning the water inlet filter  Unscrew the inlet hose from the stop- The washing machine has a filter to pro- cock. tect the water inlet valve. The access- ible filter in the union at the open end of the inlet hose should be checked every six months or so, or more often if there are frequent interruptions to the water...

  • Page 71: Problem Solving Guide

    The door is not closed properly. The door lock could in the display: not engage.  The door will not lock. Call  Close the door again. Service.  Start the programme again. If the fault message appears again, contact Miele.

  • Page 72: Fault Message After A Programme Has Been Interrupted

     Wait at least 2 minutes before reconnecting the washing machine to the mains electricity supply.  Then switch the washing machine on again.  Restart the programme. If the fault message appears again, contact Miele. The water protection system has reacted.  Waterproof system ...

  • Page 73: Fault Message At The End Of A Programme

    “Clean ma- chine” programme. building up in the washing machine, run the Main- tenance wash programme using Miele machine cleaner or a universal powder detergent. The messages will appear at the end of the programme and when the washing...
  • Page 74  Remove the fluff with your finger. Do not use any sharp or pointed tools to do this.  Restart the programme after cleaning. If the fault message appears again, contact Miele. The washing machine can still be used but with reduced functionality.

  • Page 75: Messages Or Faults With The Twindos System

    Problem solving guide Messages or faults with the TwinDos system Problem Cause and remedy The detergent in the cartridge is running low. There is  Only a few more sufficient left for approx. 4 to 8 wash programmes. wash cycles can be ...
  • Page 76  Touch the TwinDos sensor before running the next dispensed. programme. Automatic dispensing will be activated. No detergent/fabric softener was dispensed although automatic dispensing was activated.  Try again.  If detergent is still not dispensed, call Miele.

  • Page 77: General Problems With The Washing Machine

    The drum lighting does The drum lighting goes out automatically after not come on. 5 minutes.  Open the pull-down menu from the overview menu and then touch the  sensor control. The drum lighting is faulty.  Call the Miele Customer Service Department.
  • Page 78 Problem solving guide General problems with the washing machine Problem Cause and remedy Large amounts of deter- The water pressure is too low. gent residue remain in  Clean the water inlet filter. the detergent dispenser  It may be useful to select the Water plus extra op- drawer.

  • Page 79: An Unsatisfactory Wash Result

    They do not remove fruit, coffee and tea result. stains.  Use the Miele 2 Phase System. The targeted addi- tion of UltraPhase 2 during the wash process re- moves stains effectively.  Use a general purpose powder detergent contain- ing a bleaching agent.

  • Page 80: The Door Will Not Open

    Problem solving guide The door will not open Problem Cause and remedy The door cannot be The door is locked during a programme. pulled open during a  Touch the Start/Stop sensor to cancel the pro- programme. gramme. The programme is cancelled, the door will unlock and you will be able to pull it open.

  • Page 81: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Cut

    Problem solving guide Draining the washing machine Opening the door in the event of a blocked drain outlet and/ Remove the drain filter, though not or power cut completely.  Switch off the washing machine.  Place a suitable container under the access panel, e.g.
  • Page 82 Problem solving guide Open the door  Danger of injury due to rotating drum! Reaching into a moving drum is ex- tremely dangerous. Always make sure that the drum is stationary before reaching in to re- move laundry.  Clean the drain filters thoroughly. ...

  • Page 83: Service

    In the event of any faults which you Optional spare parts and accessories cannot remedy yourself, please contact for this washing machine are available your Miele dealer or the Miele Customer from your Miele Dealer, the Miele Spare Service Department. Parts Department or via the internet at www.miele.co.uk.

  • Page 84: Installation

    *INSTALLATION* Installation Front view a Inlet hose with Waterproof system f Door b Mains connection cable g Access to filters, pumps and emer- gency release c Flexible drain hose (with detachable h Access panel for TwinDos cartridges swivel elbow) d Control panel i Four height-adjustable feet e Detergent dispenser drawer...

  • Page 85: Rear View

    *INSTALLATION* Installation Rear view a Drain hose e Inlet hose with Waterproof system b Transport clips for inlet and drain f Safety caps for transit bars hoses and mains connection cable g Transport clips for inlet and drain c Mains connection cable hoses and for storing transit bars when not in use d Protruding lid for holding when mov-...

  • Page 86: Installation Surface

    (concrete or brick), in order to ensure it cannot fall or slip. Secure the washing machine using a clamp/fastening bracket (MTS floor mounting kit – available from your Miele dealer or Miele spare parts de- partment).

  • Page 87: Removing The Transit Bars

    *INSTALLATION* Installation Removing the right-hand transit bar Removing the transit bars Removing the left-hand transit bar  Push the cover out and turn the left- hand transit bar 90° using the span-  Push the cover out and turn the left- ner supplied.
  • Page 88 *INSTALLATION* Installation Covering holes Securing the transit bars  Risk of injury from sharp edges. There is a risk of injury from reaching into holes that are not covered. Cover the holes for the transit bars after they have been removed. ...

  • Page 89: Fitting The Transit Bars

    *INSTALLATION* Installation Fitting the transit bars Opening the covers  Press against the retainer with a sharp object (a narrow screwdriver, for example). The cover opens. Fitting the transit bars  To fit the bars, follow the instructions for removing them in reverse order. Tip: The bars will slide in more easily if you lift the drum slightly.

  • Page 90: Levelling The Machine

    *INSTALLATION* Installation Levelling the machine The washing machine must stand per- fectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase elec- tricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used for levelling the washing machine.

  • Page 91: Installing Under A Continuous Worktop

    *INSTALLATION* Installation Installing under a continuous work- Washer-dryer stack The washing machine can be combined with a Miele tumble dryer in a washer-  Risk of electric shock due to ex- dryer stack. The appropriate “WTV” posed cables stacking kit* to match your dryer is re- There is a risk of coming into contact quired.

  • Page 92: The Water Protection System

    Inlet hose The water protection system - The casing on the inlet hose contains The Miele water protection system pro- two solenoid valves , which cut off tects all parts of the washing machine the water intake directly at the stop- from water damage.
  • Page 93 *INSTALLATION* Installation The electronic unit  and drainage and overflow protection - Drainage protection Any leaking water is collected in the sump  in the base of the machine. A float switch  closes the solenoid valves , preventing any more water from flowing into the machine and water in the suds container is pumped away.

  • Page 94: Connection To The Water Supply

    *INSTALLATION* Installation The washing machine should be con- Connection to the water supply nected to the mains water supply in ac-  Health risk and risk of damage cordance with current local and national due to contaminated incoming water. safety regulations. The German author- ities do not require it to have a non-re- The quality of the incoming water turn valve as the washing machine has...
  • Page 95 This filter must not be removed. Hose extension A 1.5 metre long (metal) extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra. This hose is tested to withstand pres-...

  • Page 96: Water Drainage

    If required, the hose can be extended to a length of up to 5 m. Accessories are available from Miele or from your Miele dealer. For a delivery head of more than 1 m (up to a max. of 1.8 m) a replacement drain pump will need to be fitted.

  • Page 97: Electrical Connection

    If the connection cable is damaged, it must only be replaced with a specific connection cable of the same type (available from the Miele Customer Ser- vice Department). For safety reasons, such replacement may only be carried out by a qualified technician or the Miele Customer Service Department.

  • Page 98: Technical Data

    Technical data Height 850 mm Width 596 mm Depth 636 mm Depth with door open 1054 mm Height for building under 820 (+8/-2) mm Width for building under 600 mm Depth for building under 600 mm Weight Approx. 95 kg Capacity 9.0 kg dry laundry Supply voltage See data plate Rated load See data plate Fuse rating...

  • Page 99: Conformity Declaration

    Technical data Conformity declaration Miele hereby declares that this washing machine complies with Directive 2014/53/ The complete text of the EU declaration of conformity is available from one of the following internet addresses: - Products, Download from www.miele.co.uk - For service, information, operating instructions etc: go to www.miele.co.uk/do- mestic/customer-information-385.htm and enter the name of the product or the...

  • Page 100: Consumption Data

    Consumption data Load Energy Water Duration Residual moisture  kWh Litres h:min Cottons 90 °C 2.60 2:29 60 °C 1.45 2:29 60 °C 1.10 2:19 * 0.74 2:59 * 0.55 2:59 40 °C 1.20 2:39 * 0.35 2:59 20 °C 0.45 2:39 Minimum iron 30 °C 0.60 1:59 Delicates 30 °C...

  • Page 101: Note For Test Institutes

    Consumption data Note for test institutes Test programme in accordance with EN 60456 and energy label with Directive 1061/2010 With the PowerWash washing technique, during the heating phase, the temper- ature measured by the sensor in the suds container is higher than the actual temperature of the laundry.

  • Page 102: Consumption Data

    Consumption data...

  • Page 103: Settings

    Settings Changing a setting You can use the settings to alter the washing machine's electronics to suit  Change the value displayed and con- changing requirements. firm with The settings can be altered at any time.  Touch an option to select it. Accessing the settings menu An option which is selected will be highlighted orange.

  • Page 104: Controls / Display

     Do not forget the code you have Options set. Previous programme If you forget the code, only Miele Shows the consumption for the last Technical Service can unlock the wash programme carried out. washing machine. Make a note of your new code.

  • Page 105: Memory

    Settings Memory Display brightness The washing machine will save the The brightness of the display can be last settings (temperature, spin speed altered. and some of the Extras) selected for a It can be set to one of 7 different set- programme after the programme has tings.

  • Page 106: Programme Sequence

    Heavy leted. The Factory default setting is: Normal The following agents can be used: Water plus level Miele UltraPhase 1 Miele UltraPhase 2 There are four different water levels which can be selected for the Water Universal detergent plus Extra.

  • Page 107: Maximum Rinse Level

    Settings Maximum rinse level Gentle action The water level in the rinses can be With gentle action activated, drum permanently set to the highest value. agitation is reduced. In this way, lightly soiled items can be washed more This function is important for allergy gently.

  • Page 108: Network

    A new connection setup has to be car- ried out in order to use the Miele@home setting again.

  • Page 109: Smartgrid

    This function can be used for starting Once the Miele@mobile app has been your washing machine automatically installed on your mobile device, you at a time when your energy supplier's can check the status of your washing energy costs are most economical.

  • Page 110: Remoteupdate

    If you do not install an update, you can The update may take several minutes. continue to use your washing machine Please note the following information in the usual way. However, Miele re- about the RemoteUpdate function: commends installing updates. - You will only receive a message when Activating/Deactivating an update is available.

  • Page 111: Appliance Parameters

    Legal information Open source licences You can view information here. Copyrights and Licences Miele uses their own and third party software which is not subject to any so- called Open Source Licence for the op- eration and control of the appliance.

  • Page 112: Installation Requirements

    Temperature reduction Installation requirements At high altitudes water has a lower Low water pressure boiling point. Miele recommends ac- If the water pressure is below 100 kPa tivating the reduced temperature set- (1 bar), the programme will be can- ting at altitudes of 2000 m or above to celled and a fault message will appear.

  • Page 113: Detergents And Care Products

    - Best results at 20/30/40/60/95 °C this washing machine. All the products - Radiant white laundry thanks to have been designed for Miele washing powerful formula with active oxygen machines. - Excellent stain removal even at low...

  • Page 114: Specialist Detergents

    - For down-filled items - Visibly renews fabric with just one wash - Retains the elasticity and breathabil- ity of down - Special Miele formula with No- vozymes technology - Lanolin for effective cleaning and gentle care - Removes pilling and renews colour...

  • Page 115: Fabric Care

    Detergents and care products Fabric care  Machine care These fabric care products are available TwinDosCare as convenient single-use capsules. - Cleaning agent for the TwinDos dis- Fabric conditioner cap pensing system - Fabric conditioner for freshly scented - Use before a prolonged downtime (at laundry least 2 months) - Pure and thorough cleanliness with a...
  • Page 119 United Kingdom Miele Co. Ltd., Fairacres, Marcham Road, Abingdon, Oxon, OX14 1TW Tel: 0330 160 6600, Internet: www.miele.co.uk/service, E-mail: info@miele.co.uk Australia Ireland South Africa Miele Australia Pty. Ltd. Miele Ireland Ltd. Miele (Pty) Ltd. ACN 005 635 398 2024 Bianconi Avenue...
  • Page 120 WER 865 WPS Excellence en-GB M.-Nr. 11 623 980 / 00...

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