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M5_UM_GB_22-11-05
2/12/05
My mobile phone will not connect to a network
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Try connecting in another location
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Verify the network coverage with your operator
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Check with your operator that your SIM card is valid
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Try selecting the available network(s) manually (see page 50)
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Try connecting at a later time if the network is overloaded
SIM card error
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Make sure the SIM card has been correctly inserted (see page 14)
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Verify with your operator that your SIM card is 3V compatible; the old 5V SIM cards cannot be used
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Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
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Make sure you have dialled a valid number and press the
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For international calls, check the country and area codes
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Make sure your mobile phone is connected to a network, and that the network is not overloaded or unavailable
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Check your subscription status with your operator (credit, SIM card valid, etc.)
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Make sure you have not barred outgoing calls (see page 26)
Unable to receive incoming calls
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Make sure your mobile phone is switched on and connected to a network (check for overloaded or unavailable network)
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Check your subscription status with your operator (credit, SIM card valid, etc.)
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Make sure you have not forwarded incoming calls (see page 26)
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Make sure that you have not barred certain calls
The caller's name does not appear when a call is received
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Check that you have subscribed to this service with your operator
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Your caller has concealed his/her number
The sound quality of the calls is not optimal
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You can adjust the volume during a call by means of the
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Check the radio reception icon level
I am unable to use the features described in the manual
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Check with your operator to make sure that your subscription includes this service
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Make sure this feature does not require an Alcatel accessory
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